Product Name and Model Number User Manual User Manual EFace10 Date: January 2022 Doc Version: 1.0 English Thank you for choosing our product. Please read the instructions carefully before operation. Follow these instructions to ensure that the product is functioning properly. The images shown in this manual are for illustrative purposes only. For further details, please visit our Company’s website www.zkteco.com. P a g e |1 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
EFace10 User Manual Copyright © 2022 ZKTECO CO., LTD. All rights reserved. Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or "ZKTeco"). Trademark is a registered trademark of ZKTeco. Other trademarks involved in this manual are owned by their respective owners.
EFace10 User Manual relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been advised of the possibility of such damages. This manual and the information contained therein may include technical, other inaccuracies or typographical errors. ZKTeco periodically changes the information herein which will be incorporated into new additions/amendments to the manual.
EFace10 User Manual About the Company ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein) readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and Consumer products including battery-operated fingerprint and face-reader Door Locks.
EFace10 User Manual Document Conventions Conventions used in this manual are listed below: GUI Conventions For Software Convention Bold font > Description Used to identify software interface names e.g., OK, Confirm, Cancel. Multi-level menus are separated by these brackets. For example, File > Create > Folder. For Device Convention Description <> Button or key names for devices. For example, press . [] Window names, menu items, data table, and field names are inside square brackets.
EFace10 User Manual Table of Contents SAFETY MEASURES ..................................................................................................................................... 7 1 INSTRUCTION FOR USE ....................................................................................................................... 8 1.1 STANDING POSITION, FACIAL EXPRESSION AND STANDING POSTURE ....................................................................................................... 8 1.
EFace10 User Manual 7.1 INTERFACE SETTINGS ....................................................................................................................................................................................36 7.2 VOICE SETTINGS ............................................................................................................................................................................................37 7.3 BELL SCHEDULES...................................................
EFace10 User Manual Safety Measures The below instructions intend to ensure that the user can use the product correctly to avoid danger or property loss. The following precautions are to keep the user’s safety and prevent any damage. Please read carefully before installation. 1. Read, follow, and retain instructions - All safety and operational instructions must be properly read and followed before bringing the device into service. 2.
EFace10 1 User Manual Instruction for Use Before getting into the device features and its functions, it is recommended to be familiar to the below fundamentals. 1.1 Standing Position, Facial Expression and Standing Posture The recommended distance It is recommended to have a 0.5m space between the device and the user whose height is in a range of 1.55m to 1.85m.
EFace10 User Manual 1.2 Face Registration Try to keep the face in the centre of the screen during registration. Please face towards the camera and stay still during face registration. The screen should look like this: Correct face registration and authentication method Recommendation for registering a face When registering a face, maintain a distance of 40cm to 80cm between the device and the face. Be careful to keep your facial expression natural and not to change.
EFace10 User Manual 1.3 Standby Interface After connecting the power supply, the following standby interface is displayed: Click to enter the User ID input interface. When there is no Super Administrator set in the device, tap After adding a Super Administrator on the device, it requires the Super Administrator’s verification to go to the menu. before entering the menu functions.
EFace10 User Manual 1.4 Virtual Keyboard NOTE: The device supports the input in Chinese language, English language, numbers, and symbols. Click [En] to switch to the English keyboard. Press [123] to switch to the numeric and symbolic keyboard. Tap [ABC] to return to the alphabetic keyboard. Tap the input box, virtual keyboard appears. Tap [ESC] to exit the virtual keyboard. 1.5 Verification Mode 1.5.
EFace10 User Manual 1:1 Facial Verification In this verification mode, the device compares the face captured by the camera with the facial template related to the entered user ID. Press on the main interface and enter the 1:1 facial verification mode and enter the user ID and tap [OK]. If the user has registered password and card in addition to his/her face, and the verification method is set to password/face/card verification, the following screen will appear.
EFace10 User Manual 1.5.2 Card Verification★ 1:N Card Verification The 1: N Card Verification mode compares the card number in the card induction area with all the card number data registered in the device; The following is the card verification screen. 1:1 Card Verification The 1:1 Card Verification mode compares the card number in the card induction area with the number associated with the employee's User ID registered in the device.
EFace10 User Manual After successful verification, the prompt box displays "Successfully verified", as shown below: 1.5.3 Password Verification The device compares the entered password with the registered password by the given User ID. Click the button on the main screen to enter the 1:1 password verification mode. Then, input the user ID and press [OK].
EFace10 User Manual Following are the display screen after entering a correct password and a wrong password respectively. Verification is successful: Verification is failed: 1.5.4 Combined Verification For increased security and accessibility, the device offers the option of using multiple forms of verification methods.
EFace10 User Manual Procedure to set for Combined Verification Mode Combined verification requires personnel to register all the different verification method. Otherwise, employees will not be able to successfully verify through the combined verification process. For instance, when an employee has registered only the face data, but the device verification mode is set as “Face + Password”, the employee will not be able to complete the verification process successfully.
EFace10 2 User Manual Main Menu on the Standby interface to enter the Main Menu, the following screen will be displayed: Press Function Description Menu Descriptions User Mgt. To Add, Edit, View, and Delete basic information of a User. User Role To set the permission scope of the custom role and enroller for the users, that is, the rights to operate the system. COMM. To set the relevant parameters of Ethernet, PC Connection, Wireless Network, Cloud Server Setting, and Network Diagnosis.
EFace10 3 User Manual User Management 3.1 User Registration Click User Mgt. on the main menu. 3.1.1 User ID and Name Tap New User. Enter the User ID and Name. Notes: 1） A name can take up to 36 characters. 2） The user ID may contain 1-9 digits by default. 3） During the initial registration, you can modify your ID, which can’t be modified after registration. 4） If a message "Duplicated!" pops up, you must choose another ID as the enter User ID already exists. 3.1.
EFace10 User Manual Normal User: If the Super Admin is registered already in the device, then the Normal Users will not have the privilege to manage the system and can only access authentication verifications. User Defined Roles: The Normal User can also be assigned custom roles with User Defined Role. The user can be permitted to access several menu options as required. NOTE: If the selected user role is the Super Admin, the user must pass the identity authentication to access the main menu.
EFace10 User Manual be successful. If the card is registered already then, the “Duplicate Card” message shows up. The registration interface is as follows: 3.1.5 Password Tap Password in the New User interface to enter the password registration page. On the Password interface, enter the required password and re-enter to confirm it and tap OK.
EFace10 User Manual 3.1.6 User Photo Tap on User Photo in the New User interface to go to the User Photo registration page. When a user registered with a photo authenticates successfully, the registered photo is displayed. Tap User Photo to open the device’s camera, then tap the camera icon to take a photo. The captured photo is displayed on the top left corner of the screen and the camera opens up again to take a new photo, after taking the initial photo.
EFace10 User Manual 3.3 Edit User On the All Users interface, tap on the required user from the list and tap Edit to edit the user information. NOTE: The process of editing the user information is the same as adding a new user, except that the User ID cannot be modified when editing a user. The process in detail refers to "3 User Management". 3.
EFace10 User Manual 3.5 Display Style On the Main Menu, tap User Mgt., and then tap Display Style to enter Display Style setting interface. All the Display Styles are shown as below: Single Line Style Multiple Line Style Mixed Line Style P a g e | 23 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
EFace10 4 User Manual User Role User Role facilitates assigning some specific permissions to certain users based on the requirement. On the Main menu, tap User Role > User Defined Role to set the user defined permissions. A total of 3 different custom roles can be added. It is the custom operating scope of a user. On the User Defined Role interface, toggle Enable Defined Role to enable or disable the user defined role. Tap on Name and enter the custom name of the role.
EFace10 5 User Manual Communication Settings Tap COMM. on the Main Menu to set the relevant parameters of Ethernet, PC Connection, Wireless Network, Cloud Server, and Network Diagnosis. 5.1 Ethernet Settings When the device needs to communicate with a PC over the Ethernet, you need to configure network settings and ensure that the device and the PC are connect to the same network segment. Tap Ethernet on the Comm. Settings interface to configure the settings.
EFace10 User Manual TCP COMM. Port The default TCP COMM Port value is 4370. It can be modified according to the network availability. DHCP It stands for Dynamic Host Configuration Protocol. It dynamically allocates IP addresses for clients via server. Display in Status Bar Toggle to set whether to display the network icon on the status bar. 5.2 PC Connection Comm Key facilitates to improve the security of data by setting the communication between the device and the PC.
EFace10 User Manual Search the WIFI Network WIFI is enabled in the device by default. Toggle the button to enable or disable WIFI. Once the Wi-Fi is turned on, the device searches for the available WIFI within the network range. Tap on the required Wi-Fi name from the available list and input the correct password in the password interface, and then tap Connect to WIFI (OK). WIFI Enabled: Tap on the required network from the searched network list.
EFace10 User Manual Advanced Setting On the Wireless Network interface, tap on Advanced to set the relevant parameters as required. Function Description Function Name Description DHCP Dynamic Host Configuration Protocol (DHCP) dynamically allocates IP addresses to network clients. If the DHCP is enabled, then the IP cannot be set manually. IP Address The IP address for the WIFI network, the default is 0.0.0.0. It can be modified according to the network availability.
EFace10 User Manual Function Description Function Name Enable Domain Name Disable Domain Name Description Server Address Once this function is turned ON, the domain name mode “http://...” will be used, such as http://www.XYZ.com, while “XYZ” denotes the domain name. Server Address The IP address of the ADMS server. Server Port Port used by the ADMS server. Enable Proxy Server The IP address and the port number of the proxy server is set manually when the proxy is enabled.
EFace10 6 User Manual System Settings It helps to set related system parameters to optimize the accessibility of the device. Tap System on the Main Menu interface to get to its menu options. 6.1 Date Time Tap Date Time on the System interface to set the date and time. Tap Manual Date and Time to manually set date and time and tap Confirm to save. Tap 24-Hour Time to enable or disable this format. If enabled, then select the Date Format to set the date format i.e.
EFace10 User Manual When restoring the factory settings, the time (24-hour) and date format (YYYY-MM-DD) can be restored, but the device date and time cannot be restored. NOTE: For example, the user sets the time of the device (18:35 on March 15, 2019) to 18:30 on January 1, 2020. After restoring the factory settings, the time of the equipment will remain 18:30 on January 1, 2020. 6.2 Attendance Click Attendance on the System interface.
EFace10 Periodic Del of ATT Data Periodic Del of ATT Photo Periodic Del of Blocklist Photo User Manual When attendance records reach its maximum storage capacity, the device automatically deletes a set of old attendance records. Users may disable the function or set a valid value between 1 and 999. When attendance photos reach its maximum storage capacity, the device automatically deletes a set of old attendance photos. Users may disable the function or set a valid value between 1 and 99.
EFace10 User Manual Function Description Function Name 1:N Threshold Value 1:1 Threshold Value Face Enrollment Threshold Description Under 1:N verification mode, the verification will only be successful when the similarity between the acquired facial image and all registered facial templates is greater than the set value. The valid value ranges from 0 to 100. The higher the thresholds, the lower the misjudgement rate and the higher the rejection rate, and vice versa.
EFace10 User Manual It sets the minimum face size required for facial registration and comparison. If the minimum size of the captured image is smaller than the set value, then it will be filtered off and not recognized as a face. Minimum Face Size This value can also be interpreted as the face comparison distance. The farther the individual is, the smaller the face, and the smaller number of pixels of the face obtained by the algorithm.
EFace10 User Manual 6.4 Factory Reset The Factory Reset function restores the device settings such as communication settings and system settings, to the default factory settings (this function does not clear registered user data). Tap Reset on the System interface and then tap OK to restore the default factory settings. 6.5 USB Upgrade With this option, the device firmware can be upgraded by using the upgrade file on a USB disk.
EFace10 7 User Manual Personalize Settings Tap Personalize on the Main Menu interface to customize interface settings, voice, bell, punch state options, and shortcut key mappings. 7.1 Interface Settings Tap User Interface on the Personalize interface to customize the display style of the main interface. Function Description Function Name Description Wallpaper It helps to select the main screen wallpaper according to the user preference. Language It helps to select the language of the device.
EFace10 Slide Show Interval (s) Idle Time to Sleep (m) Main Screen Style User Manual It is the time interval in switching between different slide show pictures. The function can be disabled, or you may set the interval between 3 and 999 seconds. If the sleep mode is activated, and when there is no operation in the device, then the device will enter standby mode. This function can be disabled or set a value within 1-999 minutes. It helps selecting the main screen style according to the user preference.
EFace10 User Manual New Bell Schedule Tap New Bell Schedule on the Bell Schedule interface to add a new bell schedule. Function Description Function Name Description Bell Status Toggle to enable or disable the bell status. Bell Time Once the required time is set, the device will automatically trigger to ring the bell during that time. Repeat Set the required number of counts to repeat the scheduled bell. Ring Tone Select a ring tone.
EFace10 User Manual Edit the scheduled bell On the All Bell Schedules interface, tap on the required bell schedule, and tap Edit to edit the selected bell schedule. The editing method is the same as the operations of adding a new bell schedule. Delete a bell On the All Bell Schedules interface, tap the required bell schedule, and tap Delete, and then tap Yes to delete the selected bell. 7.4 Punch States Options Tap Punch States Options on the Personalize interface to configure the punch state settings.
EFace10 User Manual Function Description Function Name Description Off: It disables the punch state function. And the punch state key set under the Shortcut Key Mappings menu becomes invalid. Manual Mode: Switch the punch state key manually, and the punch state key will disappear after Punch State Timeout. Auto Mode: The punch state key will automatically switch to a specific punch status according to the predefined schedule which can be set in the Shortcut Key Mappings.
EFace10 User Manual If the Shortcut key is set as a punch state key (such as check in, check out, etc.), then it is required to set the punch state value (valid value 0~250), name. NOTE: When the function is set to Undefined, the device will not enable the punch state key. P a g e | 41 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
EFace10 8 User Manual Data Management On the Main Menu, tap Data Mgt. to delete the relevant data in the device. 8.1 Delete Data Tap Delete Data on the Data Mgt. interface to delete the required data. Function Description Function Name Description Delete Attendance Data To delete attendance records conditionally. Delete Attendance Photo To delete attendance photos of designated personnel. Delete Blocklist Photo To delete the photos taken during failed verifications.
EFace10 User Manual NOTE: The user may select Delete All or Delete by Time Range when deleting the attendance records, attendance photos, or block listed photos. When selecting Delete by Time Range, you need to set a time range to delete all data within the specified time. Select Delete by Time Range P a g e | 43 Set the time range and click OK. Copyright©2022 ZKTECO CO., LTD. All rights reserved.
EFace10 9 User Manual Access Control On the Main Menu, tap Access Control to set the schedule of lock. 9.1 Access Control Options Tap Access Control Options on the Access Control interface to set the parameters of the control lock of the terminal and related equipment. Function Description Function Name Door Lock Delay (s) Description The amount of time that the device controls the electric lock to be in unlock state. Valid value: 1~10 seconds; 0 seconds represents disabling the function.
EFace10 User Manual 10 USB Manager You can import the user information, work code, and attendance data in the device to match the attendance for processing by using a USB disk or import the user information and work code to other fingerprint devices for backup. NOTE: Before uploading/downloading data from/to the USB disk, insert the USB disk into the USB slot first. Tap USB Manager on the main menu interface. 10.1 Download Tap Download on the USB Manager interface.
EFace10 User Manual 10.2 Upload Tap Upload on the USB Manager interface. Function Name Description Screen Saver To upload all screen savers from USB disk into the device. You can choose Upload selected photo or Upload all photos. The images will be displayed on the device's main interface once uploaded. Create a folder named "advertise" in the root directory of the USB disk and put the advertising photos in this directory before uploading.
EFace10 User Manual 11 Attendance Search Once the identity of a user is verified, the Attendance Record is saved in the device. This function enables users to check their access records. Click Attendance Search on the Main Menu interface to search for the required Attendance Record. The process of searching for attendance and blocklist photos is similar to that of searching for Attendance Record. The following is an example of searching for Attendance Record.
EFace10 User Manual 12 Work Code Employees’ salaries are subject to their attendance records. An employee can be engaged in more than one type of work which may vary with time. As the pay varies according to the work types, the FFR terminal provides a parameter to indicate the corresponding work type for every attendance record to facilitate rapid understanding of different attendance situations during the handling of attendance data. On the Main Menu, tap Work Code to set the work code. 12.
EFace10 User Manual 12.2 All Work Codes You can view, edit and delete work codes in All Work Codes. The process of editing a work code is the same as adding a work code, except that the ID is not allowed to be modified. 12.3 Work Code Options To set whether entering the work code is a must and whether the entered work code must exist during authentication. In 1: N or 1:1 verification, the system will automatically pop up the following window.
EFace10 User Manual 13 Autotest On the Main Menu, tap Autotest to automatically test whether all modules in the device function properly, including the LCD, Voice, Camera, and Real-Time Clock (RTC). Function Description Function Name Description Test All To automatically test whether the LCD, Audio, Camera and RTC are working normally.
EFace10 User Manual 14 System Information On the Main Menu, tap System Info to view the storage status, the version information of the device, and firmware information. Function Description Function Name Description Device Capacity Displays the current device's user storage, password, face and card★ storage, administrators, attendance records, attendance and blocklist photos, and user photos.
EFace10 User Manual 15 Connect to ZKBioAccess IVS Software 15.1 Set the Communication Address Device side 1. Tap COMM. > Ethernet in the main menu to set the IP address and gateway of the device. (Note: The IP address should be able to communicate with the ZKBioAccess IVS server, preferably in the same network segment with the server address) 2. In the main menu, click COMM. > Cloud Server Setting to set the server address and server port.
EFace10 User Manual 2. Click Search, and it will prompt [Searching……]. 3. After searching, the list and total number of access controllers will be displayed. 4. Click [Add] in operation column, a new window will pop-up. Select Icon type, Area, and Add to Level from each dropdown and click [OK] to add the device. 15.3 Add Personnel on the Software 1. Click Personnel > Person > New: 2. Fill in all the required fields and click [OK] to register a new user. 3.
EFace10 User Manual Appendix 1 Requirements of Live Collection and Registration of Visible Light Face Images 1） It is recommended to perform registration in an indoor environment with an appropriate light source without underexposure or overexposure on the face. 2） Do not place the device towards outdoor light sources like door or window or other harsh light sources. 3） Dark-color apparels other than the background color is recommended for registration.
EFace10 User Manual Requirements for Visible Light Digital Face Image Data The digital photo should be straight-edged, colored, half-portrayed with only one person, and the person should be uncharted and in casuals. Persons who wear eyeglasses should remain to put on eyeglasses for getting photo captured. Eye Distance 200 pixels or above are recommended with no less than 115 pixels of distance. Facial Expression A neutral face or smile with eyes naturally open are recommended.
EFace10 User Manual Appendix 2 Privacy Policy Notice: To help you better use the products and services of ZKTeco (hereinafter referred as "we", "our", or "us") a smart service provider, we consistently collect your personal information. Since we understand the importance of your personal information, we took your privacy sincerely and we have formulated this privacy policy to protect your personal information.
EFace10 User Manual 2. All the functions of displaying the biometric information are disabled in our products by default. You can choose Menu > System Settings to set whether to display the biometric information. If you enable these functions, we assume that you are aware of the personal privacy security risks specified in the privacy policy. 3. Only your user ID is displayed by default. You can set whether to display other user verification information (such as Name, Department, Photo, etc.
EFace10 User Manual IV. Others You can visit https://www.zkteco.com/cn/index/Index/privacy_protection.html to learn more about how we collect, use, and securely store your personal information. To keep pace with the rapid development of technology, adjustment of business operations, and to cope with customer needs, we will constantly deliberate and optimize our privacy protection measures and policies. Welcome to visit our official website at any time to learn our latest privacy policy.
EFace10 User Manual Eco-friendly Operation The product's "eco-friendly operational period" refers to the time during which this product will not discharge any toxic or hazardous substances when used in accordance with the prerequisites in this manual. The eco-friendly operational period specified for this product does not include batteries or other components that are easily worn down and must be periodically replaced. The battery's eco-friendly operational period is 5 years.
EFace10 User Manual Appendix 3 "Hereby, ZKTECO CO., LTD. declares that this Product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
ZKTeco Industrial Park, No. 32, Industrial Road, Tangxia Town, Dongguan, China. Phone : +86 769 - 82109991 Fax : +86 755 - 89602394 www.zkteco.com Copyright © 2022 ZKTECO CO., LTD. All Rights Reserved.
