ZIBRIO ZIBRIO SmartScale USER MANUAL
TABLE OF CONTENTS 1. Safety Information .......................................................................... 2 1.1. Limitations ............................................................................. 2 1.2. Care and Use ......................................................................... 3 2. About the ZIBRIO SmartScale and ZIBRIO Balance Test ....... 5 2.1. Intended Use ........................................................................... 6 2.2. Resolution and Accuracy ..............
11. 12. 13. 14. 15. Communications Commission (FCC and Industry Canada (IC) Regulations ....................................................................... 28 10.6. Emissions Limits/Group Immunity Test Levels ........... 30 Error Codes and Troubleshooting................................................. 33 Maintenance and Service Life ...................................................... 34 Disposal ........................................................................................... 35 Help ...
Congratulations on your ownership of a ZIBRIO Scale! We’re delighted to be part of your journey to better understand your balance.
1. SAFETY INFORMATION At ZIBRIO we are very safety conscious, and we design and manufacture products with the safety of you, our valued customer, at the forefront. We ask that you adhere to the following precautions when using your ZIBRIO SmartScale. WARNING: No modification of this equipment is allowed. Do not use with accessories, detachable parts, or materials not described in this manual. 1.
1.2 Care and Use • • • • • • • • • • Must be used on a hard, level floor. Balance scores and weights will likely be inaccurate if the scale is used on a carpeted floor or an uneven tile floor. Should not get wet. Do not immerse in water. Be sure the surrounding floor and the surface of the scale are dry to avoid slipping when using the scale. If cleaning is needed, clean top glass surface with glass cleaner. Plastic surfaces may be wiped with a cloth dampened with tap water.
• • users may perform. Do not perform service or maintenance while in use. Avoid exposing the scale to magnetic fields, electromagnetic fields, external electrical influences, electrostatic discharge, pressure or variations in pressure, acceleration, or thermal ignition sources, as these conditions may damage the product. In the event that you observe unexpected behavior of the scale, follow the instructions listed in section 11, “Error Codes and Troubleshooting.
2. ABOUT THE ZIBRIO SMARTSCALE AND ZIBRIO BALANCE TEST The ZIBRIO SmartScale measures balance with the ZIBRIO Balance Test. During the test, the subject stands with both feet on the scale and their eyes open, making it possible for nonspecialists to test their own balance without outside help. Balance is measured in Brios, on a scale from 1 to 10. Ten Brios represents the best possible balance across the human population. 1-3 Brios is associated with an increased risk of falling in adults ages 65 and up.
• behaviors and lifestyle choices Access personalized advice about how to improve balance (Personalized Plan) 2.1 Intended Use The ZIBRIO SmartScale is intended to quantify balance and weight in adults. It is intended for home use, and should only be used by individuals who are able to stand unassisted for at least 60 seconds, and who can safely get on and off the scale without assistance.
2.3 Patient Contact The glass surface of the ZIBRIO SmartScale is the only part of the device which will make contact with the user. The user should stand on the glass surface. The user does not need to remove their shoes before standing on the scale, although users wearing high heeled shoes or other shoes that interfere significantly with comfortable standing may wish to do so. In the event that users do remove their shoes, it is not necessary to remove socks.
3. WHAT’S IN THE BOX • • • • ZIBRIO SmartScale 6 AA batteries (Already in the scale. Remove the small plastic tab on the battery compartment to power up the scale.
4. REPLACING SCALE BATTERIES When operating on battery power, the batteries can be expected to power the scale for a typical service life of 1 year, or for at least 240 uses to measure the balance and weight of an individual, whichever comes first. If at any time your scale will not power on, the batteries may be dead. Use a Phillips head screwdriver to remove the battery cover on the back of the scale. Replace dead batteries only with 6 new AA batteries. Only use batteries that are UL/IEC approved.
5. INITIAL SETUP 5.1 Powering on the Scale 1) Remove the pull tag from the battery compartment. 2) To power on the scale, place it on a flat surface and step or press on it. 5.2 Where to Put Your Scale • • • • • • Place scale on a level, hard floor. Place the scale at least 1.5 feet from a wall, facing the wall, for a balance test. Some users who place the scale closer to wall report feeling visual discomfort during the balance test.
• front of a completely blank wall. Place the scale in an area free from visual and auditory distractions for best results. focal point at least 1.
6. PAIRING THE ZIBRIO SMARTSCALE WITH YOUR SMART PHONE Note: The ZIBRIO SmartScale does not need to be paired with a smart phone in order to be used. However, we recommend using the ZIBRIO Balance Coach app along with the SmartScale for the best experience. If you would prefer to use the SmartScale without a smart phone, skip ahead to section 7. All information about the ZIBRIO Balance Coach app published in this booklet is subject to change due to necessary software updates.
6.2 How to Set up the ZIBRIO Balance Coach App 1) Be sure your smart phone meets the requirements in section 6.1. You may need to update your phone to the most recent operating system before you can download the app. 2) Search “ZIBRIO Balance Coach” in the Apple App Store or Google Play Store. Download and install the app. 3) Create an account by entering your email, password, and name. 4) A 6-digit numerical code will be sent to the email address you provided. This should happen within a few minutes.
5 first to see results. After you have filled out your balance profile and taken a balance test, you can see personalized balance advice by clicking “My Balance Plan.” Click “Balance History” to see a graph or list of your past balance scores. Tracking your balance over time can help you understand trends in your balance, including what is or isn’t working if you are trying to improve your balance. Click “Balance Resources” to access more balance resources available on the ZIBRIO website. 6.
When you first open the ZIBRIO Balance Coach app, it will attempt to connect to your ZIBRIO SmartScale automatically. Make sure your scale is powered on and is in close range (about 5 feet) of your phone. When the scale is connected, the top corner of the app will display a Bluetooth symbol surrounded by a green circle. When the scale is not connected, the symbol will be red with a strike-through.
7. USING THE ZIBRIO SMARTSCALE 7.1 Weight Measurement 1) If you have moved the scale between uses, it is important to zero the scale to get an accurate weight reading. Zero the scale by pressing on it for 2 seconds and then releasing. The display should read “0.0”. If you didn’t move the scale since you last used it, you can skip this step. 2) Step onto the scale and stand still. Once your weight has stabilized, the scale will display your weight.
3) Review the test instructions: a) To perform the balance test, you will need to stand as still as you can on the scale for 1 minute. b) Keep feet a comfortable width apart and your hands relaxed by your sides. Be sure your feet are not hanging off the edges of scale. Do not move your hands or fingers during the test. Breathe normally. c) Keep your eyes open during the test, and look forward. Do not look down or move during the test. d) Do not talk during the test. 4) Stand still on the scale.
comply with the test instructions throughout the entire test. (A minute can feel like a long time. If you prefer to see a time countdown during the test, you can do so using the app. See section 6.4.) 5) At the end of the test, the scale will beep, your score will be displayed (1-10) and the footplate will glow either red, yellow or green to correspond with the fall risk level associated with your score.
connection instructions. 2) In the ZIBRIO Balance Coach App, click the menu button in the upper left corner to access the menu. 3) Click “Settings” to access the settings page. 4) Click “lb” or “kg” in the Weighing Mode box to select which unit you would like to scale to display weight in. 5) Click “save” at the bottom of the settings page to save your changes. 6) The testing mode can also be changed on this page.
7.4 Taking a Balance Test with the App (Manual Mode) You can always take a balance test without being connected to the app by standing on the scale for 10 seconds, and the test will start automatically. However, taking a test manually with the app allows you to see the a time countdown during the test so that you know when the test will end. (See section 7.3) 1) If you have moved the scale between uses, it is important to zero the scale to get an accurate balance reading.
c) Keep your eyes open during the test, and look forward. Do not look down or move during the test. If you prefer to see a visual timer during the 60 second balance test, place your phone at eye level, so you don’t have to look down to see it and risk moving your head, which can give an inaccurate result. For example, place your phone on top of a shelf or a cabinet. d) Do not talk during the test. 5) If you are ready for the test, click “Ready for Test” and then “Start Test.
8. UPLOADING AND VIEWING STORED SCORES If your phone is connected to the scale while taking a balance test, your score will automatically be stored in the app. When you use the scale without the app connected, the scale will store the 5 most recent balance scores and weights. These will be automatically sent to your app the next time it is connected to the scale. If you do not wish to keep a score or weight that gets sent to the app, you can delete it in the app.
9. UNDERSTANDING YOUR BALANCE SCORE 1-3 (red) means high risk of falling today 4-6 (yellow) means moderate risk of falling 7-10 (green) means low risk of falling, your balance is good today Balance changes every day, and many systems affect it. The ZIBRIO Balance Score is a snapshot of your balance right now. Do not be alarmed if your score varies by a few points from one test to another, this is normal. Many different factors affect your balance score.
• sleep can make you tired, and can lower your balance score by multiple points. If you are fatigued from a hard exercise session, this will also lower your balance score. Try answering the questions in the balance profile section of the ZIBRIO Balance Coach app to understand what lifestyle factors may be affecting your balance score. View your balance plan to get personalized ideas of how to improve your balance.
10. IMPORTANT INFORMATION The ZIBRIO SmartScale is Class B equipment. 10.1 Optimal Temperature and Environmental Conditions The ZIBRIO SmartScale is intended for operation in indoor settings such as individual homes. It shall operate, without degradation, in ambient temperatures between 5 °C (41 °F) and 40 °C (104 °F), a relative humidity range of 15% to 90% (non-condensing, at a water vapor pressure up to 50 hPa, and an atmospheric pressure range of 700 hPa to 1060 hPa.
certified for EMC compliance to IEC 60601-1-2; however strong electrical fields could interfere with the Bluetooth communication for this device. Nearby electrical equipment should be repositioned if malfunctions occur in usage. 10.3 Essential Performance Essential performance is defined as “performance of a clinical function, other than that related to basic safety, where loss or degradation beyond the limits specified by the manufacturer results in an unacceptable risk.
Serial number - indicates the manufacturer’s serial number so that a specific medical device can be identified Date of manufacture - indicates the date when the medical device was manufactured Temperature limit - indicates the temperature limits to which the medical device can be safely exposed Humidity limitation - indicates the range of humidity to which the medical device can be safely exposed Medical device manufacturer - indicates the medical device manufacturer Type BF applied part - To identify a ty
10.5 Declarations of Conformity with the US Federal Communications Commission (FCC) and Industry Canada (IC) Regulations USA - FCC This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy.
Caution: Exposure to Radio Frequency Radiation. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website: http://www. hc-sc.gc.ca/ewh-semt/pubs/radiation/radio_guide-lignes_direct/ index-eng.php.
10.6 Emissions Limits/Group, Immunity Test Levels Guidance and manufacturer’s declaration - electromagnetic emissions The Zibrio SmartScale is intended for use in the electromagnetic environment specified below. The customer or the user of the device should assure that it is used in such an environment. Emissions test Compliance Electromagnetic environment guidance RF emissions CISPR 11 Group 1 The device must emit electromagnetic energy in order to perform its intended function.
Guidance and manufacturer’s declaration - electromagnetic immunity The Zibrio SmartScale is intended for use in the electromagnetic environment specified below. The customer or the user of the device should assure that it is used in such an environment. Immunity test IEC 60601 test level Compliance level Electromagnetic environment - guidance Electrostatic ±6 kV contact discharge (ESD) ±8 kV air IEC 61000-4-2 ±6 kV contact ±8 kV air Floors should be wood, concrete or ceramic tile.
Guidance and manufacturer’s declaration - electromagnetic immunity The Zibrio SmartScale is intended for use in the electromagnetic environment specified below. The customer or the user of the device should assure that it is used in such an environment. d = 2.3 √P 800 MHz to 2.5 GHz where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer and d is the recommended separation distance in meters (m).
11. ERROR CODES & TROUBLESHOOTING “Err” is the scale’s error code, and might be displayed for the following reasons: • The user stepped off the scale before the balance test was complete, so a score cannot be calculated. If this occurs, repeat the balance test. • The user made erratic movements during the balance test that are not compatible with the test protocol, so a score cannot be calculated. If this occurs, repeat the balance test. • An unknown error occurred. Repeat the balance test.
12. MAINTENANCE & SERVICE LIFE • • • • Inspect the scale at least monthly for damage. Check for cracks in the glass or plastic surfaces. Check to ensure that the battery cover is firmly attached. Check to make sure all 4 foot pads are present and undamaged. The ZIBRIO SmartScale is factory calibrated and does not require user calibration. No maintenance or service is intended to be performed by the user except for changing batteries.
13. DISPOSAL The ZIBRIO SmartScale is an electronic device. At the end of its life, it may be disposed of only in manners approved for disposal of electronic devices. Contact local authorities to determine proper methods of electronics disposal in your area.
14. HELP Contact ZIBRIO to report unexpected operation or events, or if you need help. You can contact us by visiting www.zibrio.com/support or email us at support@zibrio.com. Headquarters: ZIBRIO, Inc.
15. WARRANTY Solely for the benefit of the original buyer, ZIBRIO INCORPORATED (“ZIBRIO”) warrants all new ZIBRIO SmartScale products of its manufacture to be free from defects in material and workmanship, and will replace or repair, F.O.B., at its factory in Omaha, Nebraska, USA, or other location designated by ZIBRIO, any ZIBRIO SmartScale products returned to it within twelve (12) months of original purchase by the buyer. Such repair or replacement shall be free of charge.
ZIBRIO, Inc. voids the warranty if the ZIBRIO SmartScale is opened or tampered with in any way without prior authorization from ZIBRIO, Inc.
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