DATECS Zettle Terminal USER GUIDE Zettle Terminal User Guide © 2020 Datecs, Ltd.
1 DATECS All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of Datecs, Ltd. The information contained in this document is subject to change without notice. Although Datecs has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
1 DATECS Revision History Version 1.0.0 1.1.0 Date 06.08.2020 02.11.2020 1.2.0 05.11.2020 1.3.0 1.4.0 1.5.0 24.03.2021 06.04.2021 24.06.2021 Zettle Terminal USER GUIDE UM 07.01.27/v1.5.
1 DATECS Contents REGULATORY ..................................................................................................................................................................... 6 PREFACE ............................................................................................................................................................................ 7 AUDIENCE ..........................................................................................................................
1 DATECS SAFETY................................................................................................................................................................................... 23 SERVICE AND SUPPORT.............................................................................................................................................................. 24 SERVICE RETURNS ....................................................................................................................
1 DATECS REGULATORY Regulatory information can be accessed from Android menu setting. From main screen by pressing “Settings” -> “About” -> “Legal Information”. FCC NOTICE (United Sates) FCC ID: YRW-ZPPTERMINAL This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
1 DATECS PREFACE This guide is the primary source of information for setting up and installing Zettle Terminal. Audience This guide provides simple descriptions of Zettle Terminal features, as well as basic information for anyone installing and configuring Zettle Terminal. Organization This guide is organized as follows: Chapter 1, Overview. Provides an overview of the Zettle Terminal. Chapter 2, Specifications. Discusses power requirements and dimensions of Zettle Terminal, etc. Chapter 3, Setup.
1 DATECS Related Documentation To learn more Zettle Terminal, refer to the following set of documents: • Zettle Terminal Physical Security Features • Zettle Terminal Firmware API Specifications • Zettle Terminal Software Design Specifications CONVENTIONS Various conventions are used to help you quickly identify special formatting. Table 1 describes these conventions and provides examples of their use.
1 DATECS Overview This chapter provides a brief description of Datecs’s Zettle Terminal device. Zettle Terminal The Zettle Terminal is a wireless POS terminal with 5” inch colorful display, with capacitive touch screen. The Zettle Terminal offer an integrated smart, and contactless card reader, offering advanced security and payment processing capabilities to handle credit and PIN-based debit card transactions in an attended environment.
1 DATECS Features and Benefits Exceptional Ease of Use • Ergonomic design is sleek, stylish, and lightweight for conveniently handing the unit to the consumer for PIN entry. • Intuitive interface • Highly readable display handles multiple languages. Critical Security Protection • Incorporates tamper-detection circuitry to resist unauthorized intrusion and supports a broad spectrum of hardware and software-based security features.
1 DATECS Device Specifications Processor for payment and security functions Memory Application Memory Processor for Android OS GPU Memory Main Display Smart Card Reader Contactless Card Reader for payment applications Contactless Card Reader Barcode Reader (option) Supported Barcode Types* Battery Connectivity Zettle Terminal USER GUIDE UM 07.01.27/v1.5.
1 DATECS • Wireless mobile Data – SC600Y-NA (North America) - LTE FDD: B2/B4/B5/B7/B12/B13/B14/B17/B25/B26/B66/B71 - LTE TDD: B41 - WCDMA: B2/B4/B5 - Tray for Nano SIM • GNSS; GPS, Galileo, Glonass and Beidou Audio features • Electro-Magnetic Buzzer • Rear Speaker Buttons • ON / OFF key • Key for barcode scanner • Device rest button OS Reliability Certifications Dimensions (LxWxH), mm Weight, g Environmental Power Supply Accessories Zettle Terminal USER GUIDE UM 07.01.27/v1.5.
1 DATECS Device Operation Figure 2 1. Power button 2. USB type C port 3. Scan button 4. PADs for docking station 5. Opening for reset button 6. Main display and touch screen/Contactless Reader 7. Chip chard reader 8. SIM card tray 9. Speaker 10. Barcode scanner Zettle Terminal USER GUIDE UM 07.01.27/v1.5.
1 DATECS GETTING STARTED Zettle Terminal has rechargeable Lithium-Ion battery. The battery can be charged from USB power adapter connected to USB port or when is attached to Docking station. Figure 3 Battery of Zettle Terminal is non removable, for replacing please see “Main battery replacement”. Zettle Terminal USER GUIDE UM 07.01.27/v1.5.
1 DATECS Setup Zettle Terminal have two USB communication modes depends which USB cable is connected to the device. With cable USB-A to USB-C (USB AM 4PIN TO TYPE C SYI-0108B) gives communication to Android (Application processor), from there can be select: - “Charge this device” - “Transfer files” - “Transfer photos (PTP)” - “Use device as MIDI” With special USB-C to USB-C cable (TYPE C MALE TO TYPE C FEMALE SYI-0129) can provide communication to Secure processor.
1 DATECS SOFTWARE VERSIONS The product software version of Application processor can be retrieved using Android settings menu. From main screen by pressing “Settings”->”General”->“All Settings”->”About Phone”: Figure 4 Android version Software version Build number Zettle Terminal USER GUIDE UM 07.01.27/v1.5.
1 DATECS The product firmware and/or application versions of Security processor can be retrieved using Android settings menu.
1 DATECS How to insert/remove SIM/SD cards Location of the SIM tray is show on Figure 6 . For opening device SIM tray, insert a eject tool into the hole beside the tray. Figure 6 The Zettle Terminal support only Nano SIM card. Zettle Terminal USER GUIDE UM 07.01.27/v1.5.
1 DATECS Smart Card Reader Use The smart card transaction procedure can vary depending on the application loaded on the Zettle Terminal. Verify the proper procedure with your application provider before performing a smart card transaction. To Conduct a Smart Card Transaction 1 Position a smart card with the gold contacts facing upward (Figure 7). 2 Insert it into the ICC card reader slot in a smooth, continuous motion until it seats firmly.
1 DATECS Contactless Card Reading The contactless card transaction procedure can vary depending on the application loaded on the Zettle Terminal. Verify the proper procedure with your application provider before performing a contactless card transaction. To Conduct a Contactless Credit/Debit Card Transaction 1. Place a contactless card to shown on the Zettle Terminal display contactless logo (Figure 8). 2. Remove the card when the display indicates the transaction is completed.
1 DATECS Reading barcodes with barcode engine Zettle Terminal has integrated barcode engine (depends on the configuration). Can be scanned 1D and 2D barcode types. For using this functionally need to be start the barcode application. After that to be pressed and hold one of the scan buttons, then position the scanning engine to the center of the barcode by aiming and the illumination box is over the outer edges of the barcode.
1 DATECS Troubleshooting Guidelines This chapter lists typical examples of malfunction you may encounter while operating your Zettle Terminal unit and steps you can take to resolve them. The troubleshooting guidelines provided in the following section are included to assist successful installation and configuration of Zettle Terminal units. If you are having problems operating your ZETTLE TERMINAL unit, please read through these troubleshooting examples.
1 DATECS Due to risk of shock or damage, do not use the ZETTLE TERMINAL unit near water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Maintenance and Cleaning Zettle Terminal units have no user-serviceable parts. To clean the unit, use a clean cloth slightly dampened with water and a drop or two of mild soap. For stubborn stains, use alcohol or an alcohol-based cleaner. Do not attempt to clean the card readers. Doing so can void any warranty.
1 DATECS Service and Support For Zettle Terminal problems, product service, and repair information, contact your local Datecs representative or service provider. • International – Contact your local Datecs distributor Service Returns All customers, please contact your local Datecs Ltd representative or distributor for assistance with your service, return, or replacement. Zettle Terminal USER GUIDE UM 07.01.27/v1.5.
