Accessories Table 4-2 4-5 LED Charging Status Indicators LED Indication Mobile Computer Charging (LED on mobile computer) Mobile computer not placed correctly in the cradle; cable not connected correctly; charger is not powered. Fast Blinking Amber Error in charging; check placement of mobile computer. Slow Blinking Amber Mobile computer is charging. Solid Amber Charging complete.
4-6 MC31XX Series Mobile Computer User Guide Four Slot Cradles CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 5-2. There are two four slot cradles, Four Slot Charge Only cradle and Four Slot Ethernet cradle. The Four Slot Ethernet cradle provides Ethernet communications. Both four slot cradles: • Provide 5.4 VDC power for operating the mobile computer and charging the battery.
Accessories 4-7 Power LED The green Power LED (only on the Four Slot Charge Only cradle) lights to indicate that the Four Slot Charge Only cradle is connected to a power source. Speed LED The green Speed LED (only on the Four Slot Ethernet cradle) lights to indicate that the transfer rate is 100 Mbps. When it is not lit it indicates that the transfer rate is 10 Mbps.
-8 MC31XX Series Mobile Computer User Guide Four Slot Spare Battery Charger CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 5-2. The Four Slot Spare Battery Charger simultaneously charges up to four spare batteries. To charge up to four MC31XX spare batteries: ar y Spare Battery Charging Insert the spare battery into the spare battery charging slot, bottom first. 2. Pivot the top of the battery down onto the contact pins.
Accessories 4-9 Cables The cables are available with a variety of connection capabilities. MC31XX Communication/Charge cables: • Provide the mobile computer with operating and charging power when used with the Symbol approved power supply. • Synchronize information between the mobile computer and a host computer. With customized or third party ar y software, it can also synchronize the mobile computer with corporate databases.
4 - 10 MC31XX Series Mobile Computer User Guide Battery Charging and Operating Power CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 5-2. The MC31XX Communication/Charge cables can charge the mobile computer battery and supply operating power. To charge the mobile computer battery: Connect the MC31XX Communication/Charge cable power input connector to the Symbol approved power source. 2.
Accessories 4 - 11 Universal Battery Charger (UBC) Adapter CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 5-2. The UBC Adapter can be used with a power supply as a standalone spare battery charger or it can be used with the four station UBC2000 to simultaneously charge up to four spare batteries. For additional information on the UBC 2000, refer to the UBC 2000 Quick Reference Guide p/n 70-33188-xx.
4 - 12 MC31XX Series Mobile Computer User Guide POWER READY or STANDBY or FAULT (Green) (Flashing Yellow) (Solid Yellow) CHARGING ar y (Solid Yellow) Figure 4-6 UBC Adapter LEDs Table 4-3 UBC Adapter Charge LED Status Indications LED Indication Description Green Power is connected to the UBC Adapter. READY or Green Charging complete. STANDBY or Flashing-Yellow The battery was deeply discharged and is being trickle charged to bring the voltage up to the operating level.
Accessories 4 - 15 Fabric Holster The Fabric Holster provides a soft holder for the mobile computer. It consists of a fabric mobile computer holder, a detachable shoulder strap and a detachable belt clip. Press the release button to remove the detachable belt clip. See Figure 4-10 to remove the detachable clip see Figure 4-11 on page 4-15 to attach the Fabric Holster to a belt and see Figure 4-12 on page 4-16 to attach the Fabric Holster to a shoulder strap.
4 - 16 MC31XX Series Mobile Computer User Guide Shoulder Strap ar y Remove the detachable belt clip (see Figure 4-10 on page 4-15) and attach the shoulder strap. Shoulder Strap in Clip Release el im Figure 4-12 Attach the Fabric Holster To the Shoulder Strap The Fabric Holster holds the mobile computer on a belt or waist band. To insert the mobile computer, slide the mobile computer into the Fabric Holster with the screen facing the user. 2.
ar y Chapter 5 Maintenance and Troubleshooting in Introduction This chapter includes instructions on cleaning and storing the mobile computer, and provides troubleshooting solutions for potential problems during mobile computer operation. el im Maintaining the Mobile Computer For trouble-free service, observe the following tips when using the mobile computer: For trouble-free service, observe the following tips when using the MC31XX: • Do not scratch the screen of the MC31XX.
5-2 MC31XX Series Mobile Computer User Guide • A screen protector is applied to the MC31XX. Motorola recommends using this to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays. Benefits include: • Protection from scratches and gouges • Durable writing and touch surface with tactile feel • Abrasion and chemical resistance • Glare reduction • Keeping the device’s screen looking new Battery Safety Guidelines ar y • Quick and easy installation.
Maintenance and Troubleshooting 5-3 Cleaning CAUTION Always wear eye protection. Read warning label on compressed air and alcohol product before using. If you have to use any other solution for medical reasons please contact Motorola for more information. Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure occurs, unplug the device and clean the product immediately in accordance with these guidelines.
5-4 MC31XX Series Mobile Computer User Guide 7. Spray compressed air on the connector area by pointing the tube/nozzle about ½ inch away from the surface. CAUTION: Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face. 8. Inspect the area for any grease or dirt, repeat if required. Cleaning Cradle Connectors To clean the connectors on a cradle: Remove the DC power cable from the cradle. 2.
Maintenance and Troubleshooting 5-5 Troubleshooting Mobile Computer Troubleshooting the Mobile Computer Problem Mobile computer does not turn on. Solution Main battery not charged. Charge or replace the main battery. Main battery not installed properly. Ensure the battery is installed properly. See Install Main Battery on page 1-6. System crash. Perform a warm boot. If the mobile computer still does not turn on, perform a cold boot.
MC31XX Series Mobile Computer User Guide Troubleshooting the Mobile Computer (Continued) Problem Mobile computer turns itself off. Tapping the window buttons or icons does not activate the corresponding feature. Solution Mobile computer is inactive. The mobile computer turns off after a period of inactivity. This period can be set from one to five minutes, in one-minute intervals. Battery is depleted. Recharge or replace the battery. Battery is not inserted properly. Insert the battery properly.
Maintenance and Troubleshooting 5-7 Single Slot Serial/USB Cradle Table 5-2 Troubleshooting the Single Slot Serial/USB Cradle Possible Cause Solution Mobile computer amber Charge LED Indicator does not light when mobile computer inserted. Cradle is not receiving power. Ensure the power cable is connected securely to both the cradle and to AC power. Mobile computer is not correctly seated. Remove and re-insert the mobile computer into the cradle, ensuring it is correctly seated.
5-8 MC31XX Series Mobile Computer User Guide Four Slot Charge Only Cradle Table 5-3 Troubleshooting the Four Slot Charge Only Cradle Problem Cause Solution Cradle is not receiving power. Ensure the power cable is connected securely to both the cradle and to AC power. Mobile computer is not correctly seated. Remove and re-insert the mobile computer into the cradle, ensuring it is correctly seated. Mobile computer battery is not charging.
Maintenance and Troubleshooting Troubleshooting the Four Slot Ethernet Cradle (Continued) Problem Cause During data communication, no data was transmitted, or transmitted data was incomplete. Mobile computer removed from cradle during communication. Replace mobile computer in cradle and retransmit. Incorrect cable configuration. See the system administrator or refer to the MC31XX Series Mobile Computer Integrator Guide. Ethernet connection error. Link LED is not lit (see Link LED on page 4-7).
5 - 10 MC31XX Series Mobile Computer User Guide UBC Adapter Table 5-6 Troubleshooting the UBC Adapter Symptom Possible Cause Solution Spare battery is not correctly seated. Remove and re-insert the spare battery into the charging slot, ensuring it is correctly seated. Battery not charging. Charger is not receiving power. Ensure the power cable is connected securely to both the charger and to AC power. Spare battery is not correctly seated.
Maintenance and Troubleshooting 5 - 11 Table 5-7 Troubleshooting the Cables (Continued) Possible Cause Solution During data communication, no data was transmitted, or transmitted data was incomplete. Cable removed from mobile computer during communication. Reattach cable to mobile computer and retransmit. Incorrect cable configuration. See the system administrator or refer to the MC31XX Series Mobile Computer Integrator Guide. Communication software is not installed or configured properly.
ar y Appendix A Technical Specifications in Mobile Computer and Accessory Technical Specifications Table A-1 summarizes the mobile computer technical specifications and intended operating environments. Table A-2 summarizes the accessory technical specifications and the intended operating environments. el im Table A-1 MC31XX Technical Specifications Item Description Physical Characteristics Pr Dimensions MC31XXS: 7.49 in L x 3.25 in W x 1.77 in D (190.4 mm L x 82.6 mm W x 45.2 mm D) At grip: 2.
A-2 MC3000 User Guide Table A-1 MC31XX Technical Specifications (Continued) Item Description Battery Standard: Rechargeable Lithium-Ion 2740 mAh(3.7V) (for MC31XXR ) Extended Life: Rechargeable Lithium-Ion 4400 mAh(3.7V)(for MC31XXS,MC3190G) Expansion Slot User accessible (located under battery); approved for memory expansion only Network Connections High-speed USB client, full-speed USB host, Bluetooth and WiFi. USB host mode available with appropriate cables only.
Technical Specifications A-3 Table A-1 MC31XX Technical Specifications (Continued) Item Description Wireless LAN Data and Voice Communications Tri-mode IEEE® 802.11a/b/g Data Rates Supported 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 Mbps Operating Channels Chan 1-13 (2412-2472 MHz), Chan 14 (2484 MHz) Japan only; actual operating channels/frequencies depend on regulatory rules and certification agency Security WPA2 (Personal or Enterprise); 802.
A-4 MC3000 User Guide Table A-1 MC31XX Technical Specifications (Continued) Item Description EMI/RFI Batch Version North America: FCC Part 15, ICES 003 Class B EU: EN55022 Class B EN55024 Japan: CISPR 22, Class B Australia: AS3548 Laser Safety IEC Class2/FDA Class II in accordance with IEC60825-1/EN60825-1 Options 1D laser scanner 2D imager Linear 1D Scanner (SE950) Specifications ar y Data Capture Specifications 0.004 in.
Technical Specifications A-5 Table A-2 Accessory Specifications Single Slot Serial/USB Cradle Four Slot Charge Only and Ethernet Cradles 32° to 122°F (0° to +50°C) Storage Temperature -40° to 158°F (-40° to 70°C) Battery Charging Temperature 32° to 104° F (0° to +40° C) ambient temperature Humidity 5% to 95% non-condensing Size (L x D x H) 4.4 in x 5.7 in x 4.7 in (11.2 cm x 14.5 cm x 12 cm) 6 feet (1.83 m) Weight 0.60 lbs (0.
MC3000 User Guide Pr el im in ar y A-6
ar y Introduction in Appendix B Keypads The mobile computer is available with the following keypad configurations: 28-key keypad • 38-key keypad • 48-key keypad. el im • For information about using the soft keyboard input panel. For more information, see Entering Information Using the Keyboard Input Panel on page 2-15.
B-2 MC31XX Series Mobile Computer User Guide 28-Key Keypad el im in ar y The 28-key keypad contains a Power button, application keys, scroll keys and function keys. The keypad is color-coded to indicate the alternate function key (blue) values and the alternate ALPHA key (orange) values. Note that keypad functions can be changed by an application so the mobile computer keypad may not function as described.
Keypads B-3 Table B-1 28-Key Descriptions (Continued) Key Description Moves up and down from one item to another. Increases/decreases specified values. Scroll Left and Right Moves left and right from one item to another. Increases/decreases specified values. Produces a TAB when the blue FUNC key is activated and the right arrow key is pressed. ESC Produces the ESC function by default. CTRL Press and release the CTRL key to activate the keypad alternate CTRL functions.
B-4 MC31XX Series Mobile Computer User Guide Table B-1 28-Key Descriptions (Continued) Key Description Shift Press and release the SHIFT key to activate the keypad alternate SHIFT functions. The icon appears on the taskbar on WinCE devices and the icon appears at the bottom of the screen on Windows Mobile 6.1 devices. Press and release the SHIFT key again to return to the default keypad functions.
Keypads B-5 Table B-2 28 Key Keypad Input Modes (Continued) Orange Key (Alpha Lowercase Mode) Numeric Mode Orange + Shift Keys (Alpha Uppercase Mode) Key SHIFT + Key 1st Press 2nd Press 3rd Press 4th Press 1st Press . > . . * * * * * - - _ - _ 3rd Press ar y . 2nd Press Pr el im in Note: An application can change the key functions. The keypad may not function exactly as described.
B-6 MC31XX Series Mobile Computer User Guide 38-Key Keypad el im in ar y The 38-key keypad contains a Power button, application keys, scroll keys and function keys. The keypad is color-coded to indicate the alternate function key (blue) values. Note that keypad functions can be changed by an application so the mobile computer keypad may not function as described. See Table B-3 on page B-6 for key and button descriptions and Table B-8 on page B-14 for the keypad special functions.
Keypads B-7 Table B-3 38-Key Descriptions (Continued) Key Description Used in scanning applications, press to scan a bar code. Scroll Left and Right Moves left and right from one item to another by default. Produces a TAB when the blue FUNC key is activated and the right arrow key is pressed. Scroll Up and Down Moves up and down from one item to another by default.
B-8 MC31XX Series Mobile Computer User Guide Table B-3 38-Key Descriptions (Continued) Key Description Produces a period for alpha entries and a decimal point for numeric entries. Produces alpha values when the orange ALPHA key is activated. Comma Produces a comma by default. Produces alpha values when the orange ALPHA key is activated. Special Function/Alpha Special function by default or when the blue FUNC key is activated. Produces alpha values when the orange ALPHA key is activated. ...
Keypads B-9 48-Key Keypad el im in ar y The 48-key keypad contains a Power button, application keys, scroll keys and function keys. The keypad is color-coded to indicate the alternate function key (blue) values. Note, that keypad functions can be changed by an application so the mobile computer keypad may not function as described. See Table B-3 on page B-6 for key and button descriptions and Table B-8 on page B-14 for the keypad special functions.
B - 10 MC31XX Series Mobile Computer User Guide Table B-5 48-Key Descriptions (Continued) Key Description Orange Press the orange key to access the alternate navigation and selection functions. The icon appears on the taskbar on WinCE devices and the icon appears at the bottom of the screen on Windows Mobile 6.1 devices. Press and release the orange key again to return to the default keypad functions. ... Shift Numeric, scroll, select keys. Numeric by default.
Keypads B - 11 The MC95XX offers four types modular keypad configurations: • Alpha Primary • Alpha Numeric Wide • Calculator Numeric • Telephony Numeric.
B - 12 MC31XX Series Mobile Computer User Guide Table B-6 Alpha Primary Keypad Input Modes (Continued) Key Normal Shift + Key Orange + Key y Y Z z Z ENTER Enter Enter Enter TAB Tab Tab Back tab SPACE Space Space Space BKSP Backspace ar y Y Backspace Backspace Pr el im in Note: An application can change the key functions. The keypad may not function exactly as described.
Keypads B - 13 Keypad Special Functions The keypad special functions are color coded on the keypads. For example, on the 38-key keypad, the display contrast icon is blue indicating that the blue function key must be selected first along with the F6 key, to increase the display contrast. Table B-7 Keypad Special Functions 48-Key Keystrokes Special Function Blue function key and F6 Blue function key and N Increases display contrast setting, darkens the display (on monochrome units only).
B - 14 MC31XX Series Mobile Computer User Guide Table B-8 Special Character Generation Map Special Character 28-Key Keypad Key Sequence, Special Character Generation 38-Key Keypad Key Sequence, Special Character Generation 48-Key Keypad Key Sequence, Special Character Generation Use the Keyboard Input Panel* FUNC + 4 FUNC + T ] Use the Keyboard Input Panel* FUNC + 5 FUNC + U / Use the Keyboard Input Panel* FUNC + 9 FUNC + Q \ Use the Keyboard Input Panel* FUNC + 3 Use the Keyboard Input
Keypads B - 15 Table B-8 Special Character Generation Map (Continued) Special Character 28-Key Keypad Key Sequence, Special Character Generation 38-Key Keypad Key Sequence, Special Character Generation 48-Key Keypad Key Sequence, Special Character Generation Use the Keyboard Input Panel* Use the Keyboard Input Panel* Use the Keyboard Input Panel* + Use the Keyboard Input Panel* SHIFT + FUNC + 8 Use the Keyboard Input Panel* : Use the Keyboard Input Panel* SHIFT + FUNC + 6 Use the Keyboard In
Pr el im in ar y B - 16 MC31XX Series Mobile Computer User Guide
in Numeric ar y Glossary A el im 802.11/802.11abg. A radio protocol that may be used by the WLAN radio card. Access Point. Access Point (AP) refers to Motorola’s Ethernet Access Point. It is a piece of communications equipment that manages communications between the host computer system and one or more wireless terminals. An AP connects to a wired Ethernet LAN and acts as a bridge between the Ethernet wired network and IEEE 802.11 interoperable radio-equipped mobile units, such as a mobile computer.
Glossary - 2 MC31XX Series Mobile Computer User Guide B Bar. The dark element in a printed bar code symbol. Bar Code. A pattern of variable-width bars and spaces which represents numeric or alphanumeric data in machine-readable form. The general format of a bar code symbol consists of a leading margin, start character, data or message character, check character (if any), stop character, and trailing margin. Within this framework, each recognizable symbology uses its own unique format. See Symbology.
Glossary - 3 Check Digit. A digit used to verify a correct symbol decode. The scanner inserts the decoded data into an arithmetic formula and checks that the resulting number matches the encoded check digit. Check digits are required for UPC but are optional for other symbologies. Using check digits decreases the chance of substitution errors when a symbol is decoded. Codabar.
Glossary - 4 MC31XX Series Mobile Computer User Guide Discrete 2 of 5. A binary bar code symbology representing each character by a group of five bars, two of which are wide. The location of wide bars in the group determines which character is encoded; spaces are insignificant. Only numeric characters (0 to 9) and START/STOP characters may be encoded. E Element. Generic term for a bar or space. EMDK. Enterprise Mobility Developer’s Kit. ar y EAN. European Article Number.
Glossary - 5 Hz. Hertz; A unit of frequency equal to one cycle per second. Host Computer. A computer that serves other terminals in a network, providing such services as computation, database access, supervisory programs and network control. I ar y IEC. International Electrotechnical Commission. This international agency regulates laser safety by specifying various laser operation classes based on power output during operation. IEC (825) Class 1. This is the lowest power IEC laser classification.
Glossary - 6 MC31XX Series Mobile Computer User Guide laser scanner. A type of bar code reader that uses a beam of laser light. LASER. Light Amplification by Stimulated Emission of Radiation.The laser is an intense light source. Light from a laser is all the same frequency, unlike the output of an incandescent bulb. Laser light is typically coherent and has a high energy density. Laser Diode. A gallium-arsenide semiconductor type of laser connected to a power source to generate a laser beam.
Glossary - 7 Percent Decode. The average probability that a single scan of a bar code would result in a successful decode. In a well-designed bar code scanning system, that probability should approach near 100%. Q ar y Quiet Zone. A clear space, containing no dark marks, which precedes the start character of a bar code symbol and follows the stop character. R RAM. Random Access Memory. Data in RAM can be accessed in random order, and quickly written and read. in Reflectance.
Glossary - 8 MC31XX Series Mobile Computer User Guide Self-Checking Code. A symbology that uses a checking algorithm to detect encoding errors within the characters of a bar code symbol. Shared Key. Shared Key authentication is an algorithm where both the AP and the MU share an authentication key. SID. System Identification code. An identifier issued by the FCC for each market. It is also broadcast by the cellular carriers to allow cellular devices to distinguish between the home and roaming service.
Glossary - 9 U UPC. Universal Product Code. A relatively complex numeric symbology. Each character consists of two bars and two spaces, each of which is any of four widths. The standard symbology for retail food packages in the United States. ar y V Visible Laser Diode (VLD). A solid state device which produces visible laser light. W in WAN. Wide-Area Network. A radio network that supports data communication beyond a local area.
Pr el im in ar y Glossary - 10 MC31XX Series Mobile Computer User Guide
Numerics . . . . . . . . . . . . . . . . . . . . . . . . . B-2, B-13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22 . . . . . . . . . . . . . . . . . . . . . . . . . B-6, B-13 . . . . . . . . . . . . . . . . . . . . . . . . . B-9, B-13 bar codes two dimensional . . . . . . . . . . . . . . . . . . . . . . . . 2-22 battery charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 temperature range . . . . . . . . . . . . . . . . . . . . A-5 install . . . . . . . . . . . . . .
MC31XX Series Mobile Computer User Guide turning off . . . . . . . . . . . . . . . . . . . . . 3-5, 3-14, 3-21 turning on . . . . . . . . . . . . . . . . . . . . . 3-5, 3-14, 3-21 bluetooth communicating icon . . . . . . . . . . . . . . . . . . . . . . 2-9 disabled icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 discovering devices . . . . . . . . . . . . . . 3-6, 3-15, 3-22 enabled icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 icon . . . . . . . . . . . . . . . . . . .
Index - 3 N navigating software . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 numeric keypad input modes . . . . . . . . . . . . . . . . . . . . . . . . . B-4, B-8 in icons ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 bluetooth communicating . . . . . . . . . . . . . . . . . . 2-9 bluetooth disabled . . . . . . . .
MC31XX Series Mobile Computer User Guide hard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-27, 3-4 soft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-27, 3-4 resetting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26 resume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 rotating scan head . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 rotating scan turret . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index - 5 Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16 Wireless Manager . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16 wireless status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 WLAN 802.11a/b/g . . . . . . . . . . . . . . . . . . . . . . . . . . . xii WPAN Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii Z Pr el im in ar y Zebra printer cable . . . . . . . . . . . . . . . . . . . . . . .
MC31XX Series Mobile Computer User Guide Pr el im in ar y Index - 6
ar y in el im Pr
ar y in el im Pr Motorola, Inc. One Motorola Plaza Holtsville, New York 11742, USA 1-800-927-9626 http://www.motorola.com/enterprisemobility MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the U.S. Patent and Trademark Office. All other product or service names are the property of their registered owners. © Motorola, Inc.
