User manual
GB
IE
GREAT BRITAIN & IRELAND - Guarantee/Customer
Service
Standard guarantee conditions:
We, Electrolux, undertake that if within 12
months of the date of the purchase this Elec-
trolux appliance or any part thereof is proved
to be defective by reason only of faulty work-
manship or materials, we will, at our option re-
pair or replace the same FREE OF CHARGE
for labour, materials or carriage on condition
that:
• Appliance has been correctly installed and
used only on the electricity supply stated on
the rating plate.
• Appliance has been used for normal domes-
tic purposes only, in accordance with manu-
facturer's instructions.
• Appliance hasn't been serviced, maintained,
repaired, taken apart or tampered with by
person not authorised by us.
• Electrolux Service Force Centre must un-
dertake all service work under this guaran-
tee
• Any appliance or defective part replaced
shall become the Company's property.
• This guarantee is in addition to your statuto-
ry and other legal rights.
Exclusions
• Damage, calls resulting from transport, im-
proper use, neglect, light bulbs, removable
parts of glass, plastic.
• Costs for calls to put right appliance which
is improperly installed, calls to appliances
outside United Kingdom.
• Appliances found to be in use within a com-
mercial environment, plus those which are
subject to rental agreements.
• Products of Electrolux manufacturer that are
not marketed by Electrolux
Service and Spare Parts.Please contact
your local Service Force Centre: 08445 616
616(Call will be routed to Service Force Cen-
tre covering your postcode area). For address
of local Service Force Centre and further infor-
mation, please visit: www.service-
force.co.uk Before calling out an engineer,
please ensure you have read the details under
the heading "What to do if... / Troubleshoot-
ing". When you contact the Service Force
Centre you will need to give the following de-
tails: Your name, address and postcode, your
telephone number, clear concise details of the
fault, model and serial number of the appliance
(found on the rating plate), the purchase date.
Please note a valid purchase receipt or guar-
antee documentation is required for in guaran-
tee service calls.
Customer Care.Please contact our Custom-
er Care Department: Electrolux Major Applian-
ces, Addington Way, Luton, Bedfordshire, LU4
9QQ or visit our website at www.electro-
lux.co.uk
Customer
Care De-
partment,
Tel: (Calls may be recorded
for training purposes)
Electrolux 08445 613 613
AEG-Elec-
trolux
08445 611 611
Zanussi-
Electrolux
08445 612 612
For Customer Service in The Republic of
Ireland please contact us at the address
below:
Electrolux Group (Irl) Ltd, Long Mile Road,
Dublin 12, Republic of Ireland
Tel: +353 (0)1 4090751, Email: serv-
ice.eid@electrolux.ie
24
www.zanussi.com