User manual

What to do if…
Warning! Before troubleshooting,
disconnect the mains plug from the mains
socket.
Only a qualified electrician or competent person
must do the troubleshooting that is not in this
manual.
Important! There are some sounds during
normal use (compressor, refrigerant circulation).
Problem Possible cause Solution
The appliance does not op-
erate. The lamp does not
operate.
The appliance is switched off. Switch on the appliance.
The mains plug is not connected to
the mains socket correctly.
Connect the mains plug to the mains
socket correctly.
The appliance has no power. There
is no voltage in the mains socket.
Connect a different electrical appli-
ance to the mains socket.
Contact a qualified electrician.
The lamp does not work. The lamp is in stand-by. Close and open the door.
The lamp is defective. Refer to "Replacing the lamp".
The compressor operates
continually.
The temperature is not set correctly. Set a higher temperature.
The door is not closed correctly. Refer to "Closing the door".
The door has been opened too fre-
quently.
Do not keep the door open longer
than necessary.
The product temperature is too
high.
Let the product temperature de-
crease to room temperature before
storage.
The room temperature is too high. Decrease the room temperature.
Water flows on the rear
plate of the refrigerator.
During the automatic defrosting
process, frost defrosts on the rear
plate.
This is correct.
Water flows into the refrig-
erator.
The water outlet is clogged. Clean the water outlet.
Products prevent that water flows
into the water collector.
Make sure that products do not touch
the rear plate.
Water flows on the ground. The melting water outlet does not
flow in the evaporative tray above
the compressor.
Attach the melting water outlet to the
evaporative tray.
The temperature in the ap-
pliance is too low/high.
The temperature regulator is not set
correctly.
Set a higher/lower temperature.
The temperature in the re-
frigerator is too high.
There is no cold air circulation in the
appliance.
Make sure that there is cold air circu-
lation in the appliance.
The temperature in the
freezer is too high.
Products are too near to each other. Store products so that there is cold
air circulation.
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