User manual

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Service and spare parts
If you require an engineer or you wish to purchase spare parts
contact your local Zanussi Service Force Centre by telephoning:
0870 5 929929
Your call be routed to the service centre covering your post code
area. Before calling an engineer please read the checklist under
the heading ‘If the machine is not working’, as you may be able
resolve the problem yourself.
In-guarantee customers should ensure that the checks have
been made as the engineer will make a charge if the fault
is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for any in-guarantee
service calls.
When you contact the Service Centre you will need to give the
following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number of the appliance
(found on the rating plate)
5. The purchase date
Customer Care
For general enquiries or for further information on Zanussi
products, please contact our Customer Care Department at:
Zanussi
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel: [phone] *
Site: www.zanussi.co.uk
* call to this number may be recorded for training purposes.
Service