Troubleshooting Guide

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Tech Support: supports@yottamaster.com

Oﬃcial Web: www.yottamaster.com

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Quick Installation Guide

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First, stop the read and write operations of the hard drive, then click the small USB icon

on the task-bar, and select the drive drive which you want to eject.

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First, stop the read and write operations of the hard drive, and then drag the drive drive

to the Recycle Bin to complete drive ejection.

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If you want to replace one of the drives in the enclosure with a new one, or one of the

drives is damaged (the corresponding indicator will turn red and the enclosure will beep

to warn. ), here are tips for replacing a hard drive.

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1. Find the bad drive. Eject and power oﬀ the enclosure in order.

2. Pull out the bad drive. Format the new drive on another device ﬁrst. Then insert the

new drive ( the same capacity or bigger ) to the original position and turn on the enclosure.

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How to rebuild RAID

(1) Find the bad drive. Eject and power oﬀ the enclosure in order.

(2) Pull out the bad drive. Format the new drive on another device ﬁrst. Then insert the

new drive ( the same capacity or bigger ) to the original position and turn on the

enclosure.

(3) Restart the enclosure and the enclosure will start rebuilding automatically. The light

will ﬂash red and blue. If you downloaded our RAID Manager software, you could see

the RAID is rebuilding from the notes or logs on the RAID Manager software. The

rebuilding time depends on the capacity of all drives, please wait patiently while

rebuilding.

(4) When the rebuilding is ﬁnished, the light will turn solid blue. And the RAID Manager

will indicate the status.

Note: The RAID Manager software is only suitable for PS400RU3, PS400RC3, PS500RU3,

PS500RC3.

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Situation A: The enclosure is in PM(Normal) mode, please follow 2 to 3.

Situation B: If it is in RAID Mode, please follow 1 to 5.

(1) Backup all your important data in your drives in advance.

(2) Safely eject the enclosure from your computer and then turn oﬀ the enclosure.

(3) If the drive you want to add is a brand new drive, please format it on another device.

Then insert it into the enclosure. Do not change the drive order.

(4) Toggle the RAID switch to the PM(Normal) mode. Press and hold the Set button.

While holding the Set button then press and release the Power button to turn it on.

(Ensure the enclosure is back to PM mode.) Please refer to the content of 5.5.1.

(5) Turn oﬀ the enclosure. Toggle the RAID switch to the RAID mode you want. Please

refer to the content of 5.5.2.

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(1) If there is no data processing within ten minutes, the device will enter into sleep

mode automatically. The hard drive will stop running while in sleep mode.

(2) Please go to https://www.yottamaster.com/?route=common/driver and select

"Sleep Time Setting Firmware update for 4/5 Bay HDD Enclosure" to download the

ﬁrmware. And follow the steps in the attached document. Please note that the

ﬁrmware update does not support Mac OS system.

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Note: New hard drive needs to be initialized and formatted before operation, or it won't

be recognized. To mount a new hard drive, please follow the step below.

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(1) Please make sure that the Yottamaster hard drive enclosure is installed correctly and

connected to the computer.

(2) Right click on "Computer". Select "Manage". Select "Drive Management". A pop-up

will come up, suggesting a new hard drive needs to be initialized. Select "MBR" or

"GPT" partition type and click "OK".

Summary of content (16 pages)

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Quick Installation Guide Yottamaster Y-Pioneer Series PS100U3 PS100C3 PS200U3 PS200C3 PS200RU3 PS200RC3 PS400U3 PS400C3 PS400RU3 PS400RC3 PS500U3 PS500C3 PS500RU3 PS500RC3 Tech Support: supports@yottamaster.com Oﬃcial Web: www.yottamaster.
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Catalog 1. Appearance ��. 3 2. Hard drive Installation ��.. 4 3. Connection ��. 6 4. Format Hard Drive ��.. 6 5. Set Up RAID ��.. 6 CRITICAL NOTICE ��. 6 5.1 Setting RAID Modes ��... 7 5.2 Changing RAID Modes ��.. 7 6. RAID Mode Setting and Description ��.... 7 7.
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1. Appearance Y-Pioneer Series-1 Bay PS100U3 1 2 1 4 Door Power Switch 3 2 5 4 PS100C3 5 6 USB3.0 Interface DC IN 3 6 LED indicator Type-C Interface Y-Pioneer Series-2 Bay PS200U3 3 1 5 Door DC IN 4 2 6 1 5 2 PS200C3 PS200RU3 6 LED indicator Type-C Interface 7 3 7 8 USB3.
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Y-Pioneer Series-4 Bay PS400U3 3 4 1 2 PS400C3 5 PS400RU3 6 7 PS400RC3 8 Y-Pioneer Series-5 Bay PS500U3 3 1 5 Door 4 1 5 USB3.
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2. Hard drive Installation Take PS500U3 as an example, the steps for other models are the same. Step 1: Press the right center of the door then it will open automatically. Step 2: Pull out the disk tray. Step 3: Insert the 2.5" & 3.5" SATA hard disk in the tray and ﬁx it with screws. (1) 2.5" hard disk (ﬁxed with 4 screws at the bottom). (2) 3.5" hard disk (ﬁxed with 4 screws on both sides). Step 4: Install the tray into the enclosure, Close the door and complete the installation.
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3. Connection After installing the hard drive, insert one end of the original power adapter or AC power cable to the power port on your product and the other end to a power source, and then insert one end of the data cable to the product data port and the other end to one of the compatible USB port on your computer. The product is ready for use now. 4. Format Hard Drive Note: The new hard drive must be formatted or the computer cannot recognize it.
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(3) HDD or HDD group will be displayed on computer with completion of the RAID mode setting. After initialization, partitioning and formatting, you can start to use it. 5.2 Changing RAID Modes (1) Set back to PM (Normal) Mode. Firstly, turn oﬀ the enclosure, then toggle the RAID control switch at the back to the "Normal" position, and press and hold the "SET" button and turn on the hard drive enclosure. The PM (Normal) mode will be successfully switched in 15 seconds.
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Types PS200RU3 PS200RC3 PS400RU3/PS400RC3 PS500RU3/PS500RC3 1 2 3 4 RAID 10 PM/ Normal/ Clear-RAID SPAN/ JBOD/ Combine ON DIP Down-Down-Up-Up 1 2 1 2 1 2 3 4 Up-Up Up-Up Up-Up-Up-Up 1 2 1 2 1 2 3 4 Up-Down Down-Down Down-Up-Down-Up ON ON ON ON ON ON DIP DIP Description Combines data security of RAID 1 with high-speed read and write of RAID 0. Suitable for storing data with high security requirements.
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Situation B: The enclosure is in RAID Mode. How to rebuild RAID (1) Find the bad drive. Eject and power oﬀ the enclosure in order. (2) Pull out the bad drive. Format the new drive on another device ﬁrst. Then insert the new drive ( the same capacity or bigger ) to the original position and turn on the enclosure. (3) Restart the enclosure and the enclosure will start rebuilding automatically. The light will ﬂash red and blue.
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9. Initialize and Format New Drives Note: New hard drive needs to be initialized and formatted before operation, or it won't be recognized. To mount a new hard drive, please follow the step below. 9.1 Under Microsoft Windows (1) Please make sure that the Yottamaster hard drive enclosure is installed correctly and connected to the computer. (2) Right click on "Computer". Select "Manage". Select "Drive Management". A pop-up will come up, suggesting a new hard drive needs to be initialized.
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Note: • If you are mounting a hard drive less than 2TB, please initialize it with MBR partition type. • If you are mounting a hard drive larger than 2TB, please initialize it with GPT partition type. Or you will get only 2TB available storage space. • If you close this pop-up by mistake or it never comes up, right click on the "Drive Number" and select "Initialize Drive"to make it show up. (3) Right click on the unallocated new drive. Select "New Simple Volume" to add new volume and format it.
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(4) Set the size of your new volume. You can customize the size you expect. Or you can set the volume at the maximum drive space, then there will be only one hard drive partition. (5) Assign new drive letters for the new volume. The drive letters (such as C, D, E, F, G) will be shown on computer and explorer.
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(6) Format your new volume. You can set the ﬁle system (NTFS or FAT32), and allocate the unit size and volume label. "Perform a quick format" is recommended. Please click "Next" when everything is conﬁgured. (7) Click "Finish" and start to format the volume.
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(8) The formatting will take 5 to 30 seconds. When the formatting is done, the new volume will be ready for use. 9.2 Under Mac OS (1) Please make sure that the Yottamaster hard drive enclosure is installed correctly and connected to the computer. (2) Open the "Disk Utility". Right click on the drive and choose "Erase". A pop-up will come up. Now you can rename the drive, and select the "APFS" partition type. Click "Erase" to start.
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(3) Set the size of your new volume. Choose the erased drive, then click the "Partition". Still choose "APFS" partition type. You can change the volume name and customize the size you expect. Then click "Apply".
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(4) After conﬁguring the above information, a pop-up will come up. Click "Partition". The process will take 5 to 20 seconds. When it is done, the new volume will be ready for use.