Copyright Copyright © 2013 YEALINK NETWORK TECHNOLOGY CO., LTD. Copyright © 2013 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes translating into another language or format.
user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. Declaration of Conformity Hereby, Yealink Network Technology CO., LTD.
electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.
GNU GPL INFORMATION Yealink SIP-T42G firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded from Yealink web site: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.
About This Guide About This Guide Thank you for choosing the SIP-T42G IP Phone, an ultra-elegant gigabit IP Phone which is especially designed for power users in the office environment. This unit provides business telephony features such as Call Hold, Call Transfer, Busy Lamp Field and 5-way Conference. This guide provides everything you need to quickly use your new phone. Be sure to verify with your system administrator that your network is prepared for configuring your IP phone.
User Guide SIP-T42G IP Phone Table of Contents About This Guide .......................................................................... v In This Guide............................................................................................................................. v Table of Contents ........................................................................ vi Overview ....................................................................................... 1 Hardware Component Instructions ..
Table of Contents Volume................................................................................................................................ 23 Ring Tones........................................................................................................................... 23 Contact Management ........................................................................................................ 24 Favorites .................................................................................
User Guide SIP-T42G IP Phone Call Recording ...................................................................................................................... 77 Intercom ................................................................................................................................. 79 Outgoing Intercom Calls .................................................................................................. 79 Incoming Intercom Calls .....................................................
Overview Overview This chapter provides the overview of the SIP-T42G IP phone. The topics include: z Hardware Component Instructions z Icon Instructions z LED Instructions z User Interfaces z Documentations If you require additional information or assistance with your new phone, contact your system administrator. Hardware Component Instructions The main hardware components of the SIP-T42G IP phone are the LCD screen and the keypad.
User Guide SIP-T42 2G IP Phone Hardwarre component instruction ns of the SIP-TT42G IP phone are: Item Descrip ption Show ws informatio on about calls, messages, soft keys, tim me, date e and other relevant data a: • Ca all information n—caller ID, call duration n ① LC CD Screen • Ico ons (for exam mple, ) • Misssed call textt or second in ncoming caller informatio on • Pro ompt text (for example, "SSaving file…") • Da ate and time ② Po ower Indicato or LED Indic cates phone power statuss.
Overrview Ico on Instru uctions Icons ap ppear on the phone LCD screen are described d in the t following g table: Icons Descrip ption Network is unavailable u Registered successfully Registered failed Registering No register Hands-free speakerphone mode Handset mo ode Headset mo ode Multi-lingua al lowercase letters input m mode Multi-lingua al uppercase letters input mode Alphanume eric input mo ode Numeric inp put mode Voice Mail Text Messag ge Auto Answe er Do Not Disturb Call Forwarrd Call Hold Call
User Guide SIP-T42 2G IP Phone Icons Descrip ption Ringer volume is 0 Keypad Loc ck Missed Calls Received Calls C Dialed Callss Missed Calls Forwarded Calls Recording box b is full A call cann not be record ded Recording starts s successsfully Recording cannot c be sttarted Recording cannot c be sttopped Open VPN Blue Tooth Conference e The contac ct icon The defaultt contact pho oto 4
Overview LED Instructions Power Indicator LED LED Status Solid red Description The phone is initializing. The phone is powered on. Fast flashing red The phone is ringing. Slow flashing red The phone receives a text message or voicemail. Off The phone is powered off. Line key LED LED Status Solid green Description The line is seized. The line is in conversation. Fast flashing green The line receives an incoming call, the phone is ringing. Slow flashing green The call is placed on hold.
User Guide SIP-T42G IP Phone Phone User Interface You can customize your phone by pressing the Menu soft key to access the phone user interface. The Advanced options are only accessible to an administrator, and the default administrator password is admin (case-sensitive). For more information on customizing your phone using the available options from the phone user interface, refer to Customizing Your Phone on page 17.
Overview Options Phone User Interface --Date & Time √ --Administrator Password √ --Ring Tones √ --Contrast √ --Wallpaper √ --Backlight √ --Call Waiting √ --Keypad Lock √ --Phone Volume √ --Call History Management √ Web User Interface --Contact Management --Local Directory √ --Blacklist √ --Remote Phonebook --Dial Plan --DSS Keys √ --Key as Send √ --Hot Line √ --Live Dialpad --Emergency Advanced Phone Features --BLF √ --Intercom √ --Call Recording √ √ --Multicast Pagi
User Guide SIP-T42G IP Phone Options Phone User Interface Web User Interface --NAT Traversal Note --STUN Status √ --STUN Server √ The table above lists most of the feature options. Please refer to the relevant sections for more information. Documentations The following table shows documentations available for the SIP-T42G IP phone.
Getting Started Getting Started This chapter provides basic installation instructions and information for obtaining the best performance with the SIP-T42G IP phone. The topics include: z Packaging Contents z Phone Installation z Phone Initialization z Phone Status z Basic Network Settings z Registration z Idle Screen If you require additional information or assistance with your new phone, contact your system administrator.
User Guide SIP-T42G IP Phone z Power Adapter z Handset & Handset Cord z Ethernet Cable z Quick Installation Guide & Quick Reference Guide z CD-ROM Check the list before installation. If you find anything missing, contact your system administrator.
Getting Started Phone Installation If your phone is already installed, proceed to Phone Initialization on page 13.
User Guide SIP-T42G IP Phone 2) Note Connect the handset and optional headset A headset is not provided in the packaging contents. Contact your system administrator for more information. 3) Connect the network and power You have two options for power and network connections. Your system administrator will advise you which one to use. z AC power z Power over Ethernet (PoE) AC Power To connect the AC power: 1.
Getting Started Power over Ethernet Using a regular Ethernet cable, the SIP-T42G IP phone can be powered from a PoE (IEEE 802.3af) compliant switch or hub. To connect the PoE: 1. Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub. Note If in-line power is provided, you don’t need to connect the AC adapter. Make sure the Ethernet cable and switch/hub is PoE compliant.
User Guide SIP-T42 2G IP Phone DHCP (D Dynamic Hostt Configuratio on Protocol) By defau ult the phone e attempts to o contact a DHCP D server in your netwo ork in order to obtain th he valid IPv4 network setttings, e.g., IP address, sub bnet mask, de efault gatew way address and DNS address. Note e If your network doess not use DHC CP, proceed to o Basic Netwo ork Settings on n page 14.
Getting Sta arted 1. Press Menu->Adv vanced (passsword: admin) ->Network k->WAN Port-->IPv4. 2. Press 3. Ente er the desired d values in the e IP Address,, Subnet Massk, Gateway, Primary DNS S and or , or the Switc ch soft key to o select the Static S IP from the Type field. Seco ondary DNS fields f respecttively. 4. Press the Save so oft key to acc cept the cha ange or the Back B soft key to cancel. To config gure a static IPv6 addresss via phone user u interface e: 1.
User Guide SIP-T42G IP Phone No. 1 2 Description This area shows the phone’s time & date. This area shows the phone feature status. For more information you can refer to Icon Instructions on page 3. This area shows the line key labels. You can customize the line key 3 as other function. For more information you can refer to Line Keys on page 37. 4 5 6 16 This area shows three page icons. This area shows the soft key labels. The default soft key labels are “History”, “Favorites”, “DND” and “Menu”.
Custom mizing Your Phone Cu ustomizzing Yo our Phone You can n customize your y SIP-T42G IP phone by y configuring the backligh ht, date & tim me, ring tone es and so on. You can ad dd contacts to t the phone e’s local direc ctory manually or from calll history. You can also handle incomin ng calls from different con ntacts in diffe erent ways. This chapter providess basic opera ating instructions for custo omizing your phone.
User Guide SIP-T42 2G IP Phone 2. In th he Upload Wa allpaper field d, click Browse to select th he wallpaperr image from your loca al system. 3. Click Upload to upload u the file. 4. Click Confirm to accept the change. c The customized wallpaper w ap ppears in the e pull-down lisst of Wallpap per. Backlight You can n configure th he backlight feature to ad djust the brig ghtness of the e phone LCD D screen.
Custom mizing Your Phone The default conttrast level is 2. 2 3. Press the Save so oft key to acc cept the cha ange or the Back B soft key to cancel. Lan nguage The defa ault language of the phone user interfface is English. The phone e will detect and a use the same s langua age as which h of your interrnet browser for the web user interfac ce. If the lang guage of you ur internet bro owser is not su upported by y the phone, the web user interface e will use Eng glish by defau ult.
User Guide SIP-T42 2G IP Phone The default time zone is "+8 China(Beijing) C )". 3. er the domain n names or IP P addresses in the NTP Serrver 1 and NTTP Server 2 fie elds, Ente resp pectively. 4. Press or, or the Switc ch soft key to o select Autom matic from th he Daylight Saviing field. 5. Note e Press the Save so oft key to acc cept the cha ange or the Back B soft key to cancel. Please refer to Appe endix A - Time e Zones for the e list of availab ble time zone es on the IP phone.
Custom mizing Your Phone Administrato or Passw word You can n change the e administrato or password to protect yo our phone fro om unauthorrized use. Only y the users ow wning the ad dministrator password p hav ve the permission to chan nge the adva anced settings. To chang ge the admin nistrator passsword via pho one user inte erface: 1. Press Menu->Adv vanced (passsword: admin) ->Passworrd->Admin Pa assword. 2. er the old passsword in the e Current Passsword field. Ente 3.
User Guide SIP-T42 2G IP Phone Note e The em mergency num mber setting, if desired, musst be made before b lock ac ctivation. For more in nformation, re efer to Emerge ency Numberr on page 49. ate the keypad lock via phone p user in nterface: To activa 1. Press Menu->Adv vanced (passsword: admin) ->Phone Settings->Keypad Lock. 2. Press or , or the Switc ch soft key to o select Enab bled from the e Keypad Loc ck Enab ble field. 3.
Custom mizing Your Phone You can long pre ess Note e to lo ock the keyp pad again. You ca an also unlock k the keypad by administra ator password. eypad lock viia phone use er interface: To deactivate the ke 1. vanced (passsword: admin) ->Phone Settings->Keypad Lock. Press Menu->Adv 2. Press or , or the Switc ch soft key to o select Disab bled from the e Keypad Lock ble field. Enab Press the Save so oft key to acc cept the cha ange. 3.
User Guide SIP-T42G IP Phone To select a ring tone for the phone via web user interface: 1. Click on Settings->Preference. 2. Select the desired ring tone from the pull-down list of Ring Tone. 3. Click Confirm to accept the change. To select a ring tone for the account via web user interface: 1. Click on Account. 2. Select the desired account from the pull-down list of Account. 3. Click on Basic 4. Select the desired ring tone from the pull-down list of Ring Tone.
Custom mizing Your Phone 2. In th he Favorite bllock, select the desired lisst from the Diisabled colum mn and click k . The selected list appears in th he Enabled column. c 3. Repeat the step 2 to add mo ore lists to the e Enabled column. 4. To re emove the lisst from the En nabled colum mn, click 5. To adjust a the ord der of list, click or . . The lists appear on o the LCD screen in the adjusted ord der. 6. Note e c Click Confirm to accept the change.
User Guide SIP-T42 2G IP Phone new gro oups and add d new contacts to different groups in the local dire ectory. You can c edit, delete or search h for a conta act in the local directory. You can also o dial a conta act from the e local directory. Add ding Group ps To add a group to a local directo ory: 1. Press the Favorite es soft key. al Directory in the The IP phone entters the locall contacts dirrectly as therre is only Loca favo orites by defa ault.
Custom mizing Your Phone to th he contact frrom the local directory. 6. Press or , or the Switc ch soft key to o select the desired d ring to one from the Ring or , or the Switc ch soft key to o select the desired d photo o from the Ph hoto field d. 7. Press field d. 8. Note e Press the Save so oft key to acc cept the cha ange or the Back B soft key to cancel. If the contact c has exxisted in the directory, d the LCD screen will w prompt “C Contact name e already existed!”.
User Guide SIP-T42 2G IP Phone The IP phone entters the locall contacts dirrectly as therre is only Loca al Directory in the favo orites by defa ault. If Local Directory y is removed from the fav vorites, press Menu->Direc M ctory->Local Con ntacts. 2. Sele ect the desire ed contact group. 3. Press 4. Press theOption soft s key, and then select Detail from th he prompt lisst. 5. Press 6. Press the Save so oft key to acc cept the cha ange or the Back B soft key to cancel.
Custom mizing Your Phone Note e The phone only supp ports uploadin ng the png, jp pg or bmp forrmat files. You ca an only delete e the custom photos. ge the custom photo for the t contact via v web user interface: To chang 1. Click on Contactts->Contacts. 2. Click to select th he desired en ntry which you want to ed dit. 3. Sele ect the desire ed photo from m the pull-do own list of Pho oto. 4. Click Edit to accept the chan nge.
User Guide SIP-T42 2G IP Phone - If on nly one numb ber of the con ntact is stored in the loca al directory, p press the Dial soft key to dial out th he number. - If mu ultiple numbe ers of the contact are sto ored in the loc cal directory y, press the Diial soft key to displa ay a list of num mbers. Press orr to highlight the desiired number.. Press the Dia al soft key to dial out the number. Sea arching forr Contacts To searc ch for a conta act in the local directory: 1.
Custom mizing Your Phone 6. Note e Click Confirm to accept the change. c You ca an configure search s source e list in dialing via web user interface onlly. ch for a conta act in the ena abled search h source lists: To searc 1. Pick kup the handset, press the e speakerpho one or press the t line key. 2. Ente er a few conttinuous chara acters of the contact nam me or the contact phone e num mber using the e keypad.
User Guide SIP-T42 2G IP Phone To imporrt a CSV file of o contact listt via web use er interface: 1. Click on Contactts->Contacts. 2. Click Browse to select s a conttact list file (file format mu ust be.csv) fro om your loca al syste em. 3. Click Import CSV V to import th he contact list. You can then select whetherr to delete all old contactts while impo orting the con ntact list, and a select th he contact in nformation yo ou want to im mport into the e local directtory.
Customizing Your Phone 3. Press the Option soft key and then select Add to Blacklist from the prompt list. The phone user interface prompts "Move selected to Blacklist?" 4. Press the OK soft key to confirm the setting. Operating instructions of adding blacklists, editing blacklists, deleting blacklists, placing call to blacklists and searching for contact in the blacklist, refer to the operating instructions of Local Directory on page 25.
User Guide SIP-T42 2G IP Phone 1. Press Menu->Dire ectory->Remo ote Phone Bo ook. 2. ect the desire ed remote gro oup, and the en press the Enter E soft key y to load the Sele corp porate directtory. 3. Sele ect the desire ed contact in n the corpora ate directory.. 4. Press the Dial sofft key. p to pre esent the calller identity sto ored in the In addition, you can enable the phone w receiviing a call.
Custom mizing Your Phone 2. Press or to switch be etween All Calls, Dialed Calls, C Receive ed Calls, Misssed Calls and Forwarrded Calls. 3. Press 4. Press the Send so oft key. or to select the e desired enttry. To add a contact from the call hisstory list: 1. Press the History soft key. 2. Press or to switch be etween All Calls, Dialed Calls, C Receive ed Calls, Misssed Calls and Forwarrded Calls. 3. Press 4.
User Guide SIP-T42G IP Phone Headset Activation/Deactivation To activate the headset mode: 1. Press on the phone. The HEADSET key LED illuminates solid green when the headset mode is activated. Press the line key or the Answer soft key to answer a call, the call will connect to your headset automatically. Enter the desired number and then press the Send soft key, the phone will place the call by using the headset automatically.
Customizing Your Phone 2. Select Enabled from the pull-down list of Dual Headset. 3. Click Confirm to accept the change. DSS Keys There are two types of DSS keys: Line Keys and Programmable Keys. The details will be introduced as following. The SIP-T42G IP phone supports 27 line keys. Line Keys You can assign predefined functionalities to the line keys. You can also define a label for the line key feature which will appear on the LCD screen.
User Guide SIP-T42 2G IP Phone Indicatess the current page of the line keys. 2 1 3 Indicatess the non-currrent page off the line keys. Fast flashing: The BLF monitored m use er receives an incoming c call on the 1 non-curre ent page. Solid: current page e. There is a parked call on the non-c 1 Fast flashing: The line re eceives an in ncoming call on the non-c current page e.
Customizing Your Phone You can use this key feature to accept the incoming calls, place active calls on hold or resume a held call. It performs the same as a hard line key. Dependencies: Type (Line) Account ID (the account this feature will be applied to) Value (Default/Lock/Float) Usage: When receiving an incoming call, the DSS key LED flashes green: 1. Press the DSS key to accept the incoming call. 2. Press the DSS key to place the active call on hold. 3.
User Guide SIP-T42G IP Phone You can use this key feature to answer someone else’s incoming call on the phone. Dependencies: Type (Key Event) Key Event (Pick Up) Account ID (the account this feature will be applied to) Label (key label displayed on the LCD screen) Value (the direct pickup code followed by the specific phone number) Usage: Press the DSS key on your phone when the specific phone number receives an incoming call. The call is answered on your phone.
Customizing Your Phone Value (the prefix number) Usage: Press the DSS key when the phone is idle, the phone enters into the dialing screen and displays the prefix number which you specified in the Value field, enter other digits and then dial out. Local Group You can use this key feature to access the contact group in the local directory quickly. For more information, refer to Local Directory on page 25.
User Guide SIP-T42G IP Phone Usage: 1. Press the DSS key to access the LDAP search interface. 2. Enter a few continuous characters of the contact name or continuous numbers of the contact phone number using the keypad. The contacts whose name or phone number matches the characters entered will appear on the LCD screen. Conference You can use this key feature to set up a conference call. For more information, refer to Conference on page 66.
Customizing Your Phone Value (the number you want to transfer to) Usage: When the transfer mode on DSS key is Blind Transfer, press the DSS key to complete z the blind transfer to the number specified in the Value field. When the transfer mode on DSS key is Attended Transfer, press the DSS key to dial z out the number specified in the Value field, and then you can perform the attended or semi-attended transfer.
User Guide SIP-T42G IP Phone SMS You can use this key feature to quick access the text message feature. For more information, refer to Short Message Service (SMS) on page 84. Dependencies: Type (Key Event) Key Event (SMS) Label (key label displayed on the LCD screen) Usage: Press the DSS key when the phone is idle to access the text message feature. Group Listening You can use this key feature to activate the Speakerphone and Handset/Headset mode at the same time.
Customizing Your Phone Dependencies: Type (URL) Label (key label displayed on the LCD screen) URL (the URL contained in the HTTP GET request) Usage: Press the DSS key to trigger the phone to send a HTTP GET request contained the URL specified in the URL field. Keypad Lock You can use this key feature to immediately lock the keypad of your phone instead of long pressing . For more information, refer to Keypad Lock on page 21.
User Guide SIP-T42G IP Phone more information. 5. Press the Save soft key to accept the change or the Back soft key to cancel. 6. Repeat steps 2 to 5 until you have registered all accounts. The following figures show single or multiple accounts registered on the phone: Single account: Multiple accounts: To disable an account via phone user interface: 1. Press Menu->Advanced (password: admin) ->Account. 2. Select the desired account and then press the Enter soft key. 3.
Customizing Your Phone Syntax Description any character. Example: "12." would match "123", "1234", "12345", "12abc", etc. x An "x" can be used as a placeholder for any character. Example: "12x" would match "121", "122", "123", "12a", etc. The square brackets "[]" can be used as a placeholder for a single [] character which matches any of a set of characters. Example: "91[5-7]1234" would match "9151234", "9161234", "9171234", etc.
User Guide SIP-T42G IP Phone To edit a replace rule via web user interface: 1. Click on Settings->Dial Plan->Replace Rule. 2. Select the desired replace rule by checking the checkbox. 3. Edit the values in the Prefix and Replace fields. 4. Enter the desired line ID in the Account field or leave it blank. 5. Click Edit to edit the replace rules. To delete one or more replace rules via web user interface: 1. Click on Settings->Dial Plan->Replace Rule. 2.
Customizing Your Phone Area Code Area codes are also known as Numbering Plan Areas (NPAs). They usually indicate geographical areas in a country. This feature is necessary only when dialing the number outside the code area. For example, area code is configured as "Code: 011, Minimum Length: 4, Maximum Length: 11", then when you dial out the number "56789", which has the digits between 4 to 11, the phone will add the area code and dial out the number "01156789".
User Guide SIP-T42G IP Phone To specify emergency numbers via web user interface: 1. Click on Features->Phone Lock. 2. Enter the emergency services number in the Emergency field. For multiple numbers, enter a "," between each emergency number. The default emergency numbers are 120, 911 and 110. 3. Click Confirm to accept the change.
Basic Call Features Basic Call Features The SIP-T42G IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call. This chapter provides basic operating instructions for the SIP-T42G IP phone.
User Guide SIP-T42 2G IP Phone z Using g the handse et z Using g the speake erphone z Using g the headse et You can n also dial the e number firstt, and then choose c the way w you wantt to speak to the other pa arty. You can n search the call c history, th he local contact directorry or the remo ote phonebo ook and diall from the sea arch results. For F more info ormation, refe er to Contact Manageme ent on page e 24 and Call History Management on n page 34.
Ba asic Call Fea atures Ente er the desired d number usin ng the keypa ad. Press - , , or the Send d soft key. With h the optiona al headset co onnected, prress to activate a the headset mod de. Ente er the desired d number usin ng the keypa ad. Press Note e , , or the Send d soft key. To perm manently enable your head dset, refer to Headset H Prior on page 36. e multiple calls: To place You can n have more than one ca all on your SIP-T42G IP pho one.
User Guide SIP-T42 2G IP Phone To answe er a call usin ng the handse et: 1. Pick k up the hand dset. To answe er a call usin ng the hands--free speakerphone mode: Do one of the follow wing: - Press . - With h the handset on-hook an nd the headsset mode dea activated, press the Answ wer soft key. - With h the handset on-hook an nd the headsset mode dea activated, press the line key k (the line key LED flashes gree en).
Ba asic Call Fea atures Re edialing Numberrs To rediall the last plac ced call from m your phone e: 1. Press twice e. A ca all to your lasst placed call is attempted. To rediall a previously y placed call from your phone: p 1. Press 2. Press when the phone is idle. or to select the e desired enttry from the dialed d calls lisst, and then press p or the Sen nd soft key. Re ecent Ca all In Dia aling You can n check the placed p calls list l when the phone is in the dialing intterface.
User Guide SIP-T42 2G IP Phone 1. Pick kup the hand dset, press the speakerph hone or press the line key. The e phone LCD screen displa ays the place ed calls list. Au uto Answ wer You can n enable the auto answerr feature for a line. You ca an use the au uto answer feature to t allow the phone p to automatically answer a an inc coming call o on the line. To config gure auto an nswer via pho one user interrface: 1. Presss Menu->Ca all Feature->A Auto Answer. 2.
Ba asic Call Fea atures When th he called parrty is busy, the e following prompt p will ap ppear on the e LCD screen of the phon ne: 1. Presss the OK soft key to activ vate auto red dial. The follo owing prompt will appearr on the LCD screen of the phone e: 2. Wait for a period d of time or press p the OK soft key to re edial the pho one number. The phone will retry as a many time es as you con nfigured until the called p party is idle.
User Guide SIP-T42 2G IP Phone 4. Press or , or the Switc ch soft key to o select Call Return from tthe Key Even nt field d. 5. (Optional.) Enterr the string that will appea ar on the LCD D screen in th he Label field d. 6. Press the Save so oft key to acc cept the cha ange or the Back B soft key to cancel. You can n also configu ure a call retu urn key via web w user interrface at the path Dsskey-> >Line key.
Basic Call Features example "2/4", indicating that this is the second call out of four calls. If multiple calls are on hold on more than one line keys, you can view the details of the calls by pressing the corresponding line key, and then press the Resume soft key to retrieve the call. Do Not Disturb (DND) You can use the DND feature to reject the incoming calls automatically on the phone and the callers can hear a busy signal or a message depending on your server.
User Guide SIP-T42 2G IP Phone Note e You ca an configure the DND mode via web use er interface only. ate DND in phone mode: To activa 1. Presss the DND so oft key when the phone iss idle. The e icon on n the idle scre een indicates that the DN ND feature is enabled. Inco oming calls will w be rejecte ed automatic cally and "n New N Missed Call(s)" ("n" indiicates the nu umber of the missed calls)) will prompt on the LCD sscreen. To activa ate DND in cu ustom mode for a specific c account: 1.
Basic Call Features When the DND feature is enabled on the phone, the phone can still receive the incoming call from the numbers specified in the Authorized Numbers (comma separated) field. Call Forward You can configure your phone to forward incoming calls to another party by the static forwarding. You can also forward calls while your phone is ringing, refer to the dynamic forwarding.
User Guide SIP-T42 2G IP Phone 3. Note e Click Confirm to accept the change. c You ca an configure the call forward mode via web w user interface only. m To enable call forwarrd in phone mode: 1. Press Menu->Calll Feature->Call Forward. 2. Press or to select th he desired forwarding typ pe, and then press the Entter soft key. 3. pending on your selection n: Dep a.) If you se elect Always Forward: 1) Presss or , or the Switc ch soft key to o select Enab bled from the e Alwa ays Forward field.
Ba asic Call Fea atures 2) Ente er the destina ation numberr you want to o forward all u unanswered inco oming calls to o in the Targe et field. 3) Presss or , or the Switc ch soft key to o select the rring time to wait w befo ore forwardin ng in the Afte er Ring Time fiield. The default ring time t is 12 sec conds. 4) (Opttional.) Enterr the no answ wer forward on o code or offf code resp pectively in th he On Code or o Off Code field. f 4.
User Guide SIP-T42 2G IP Phone 1) Presss or to highlight the Busy Forw ward field. 2) Presss the All Liness soft key. The LCD screen prompts p “Co opy to All Line es?”. 3) Presss the OK soft key to acce ept the chang ge or the Cancel soft key y to cancel. c.) If you se elect No Answ wer Forward,, you can enable it for a sspecific acco ount. 1) Presss or , or the Switc ch soft key to o select Enab bled from the e No Answ wer Forward field.
Ba asic Call Fea atures Press or , or the Switc ch soft key to o select Disab bled to disab ble the call forw ward. Press the Save so oft key to acc cept the cha ange. To disab ble call forward in custom mode for a specific s acco ount: e. when the phone is idle 1. Presss Menu->Ca all Feature->C Call Forward or o press 2. Presss or to select th he desired ac ccount, then press the Entter soft key. 3.
User Guide SIP-T42 2G IP Phone To perform an attend ded transfer: 1. Press or the e Transfer softt key during a call. 2. Ente er the numbe er you want to o transfer the e call to. 3. Press 4. Afte er the party answers a the call, c press or to dial out.. or the Tran nsfer soft key to complete e the transfer. ndset, the tra ansfer can be e completed d by hanging g up the hand dset.
Ba asic Call Fea atures Loccal Confe erence The SIP-TT42G IP phone supports up to 5 partiess (including yourself) y in a conference call. This is ca alled Local Conference and is the default method of conference. To set up p a local con nference call: 1. Plac ce a call to th he first party. 2. Press the Confere ence soft key y to create a new call. The active call is placed on hold. h 3. Ente er the numbe er of the seco ond party and press , , or the e Send soft key.
User Guide SIP-T42 2G IP Phone 4. Whe en the second party answ wers the call, press the Co onference sofft key again to t add d the second party to the conference. 5. Press the Manage soft key an nd then presss the New Ca all soft key. 6. Ente er the numbe er of the new w party and press p 7. Whe en the new party p answerss the call, pre ess the Confe erence soft ke ey again to add a , or the Se end soft key. , the third party to o the confere ence. 8.
Ba asic Call Fea atures field d. 4. Click Confirm to accept the change. c To set up p a network conference c c call: 1. Plac ce a call to th he first party. 2. Press the Confere ence soft key y to create a new call. The active call is placed on hold. h 3. Ente er the numbe er of the seco ond party and press 4. Whe en the second party answ wers the call, press the Co onference sofft key to add d the , , or the e Send soft key. k seco ond party to the conferen nce. 5.
User Guide SIP-T42G IP Phone Value field. 7. (Optional.) Enter the string that will appear on the LCD screen in the Label field. 8. Press the Save soft key to accept the change or the Back soft key to cancel. You can also configure a call park key via web user interface at the path Dsskey->Line Key. To use the Call Park feature: 1. User on phone A places a call to phone B. 2. User on phone A wants to take the call in a conference room for privacy, then presses the call park key on phone A. 3.
Basic Call Features 4. Note Click Confirm to accept the change. The directed pickup code above is configured on a global, which applies to all To configure the directed call pickup code on a per-line basis via web user interface: 1. Click on Account. 2. Select the desired account from the pull-down list of Account. 3. Click on Advanced. 4. Enter the directed call pickup code in the Directed Call Pickup Code field. 5. Click Confirm to accept the change. To pick up a call directly: 1.
User Guide SIP-T42G IP Phone Note 3. Enter the group call pickup code in the Group Call Pickup Code field. 4. Click Confirm to accept the change. The group pickup code above is configured on a global, which applies to all accounts. To configure the group call pickup code on a per-line basis via web user interface: 1. Click on Account. 2. Select the desired account from the pull-down list of Account. 3. Click on Advanced. 4. Enter the group call pickup code in the Group Call Pickup Code field.
Ba asic Call Fea atures An nonymou us Call You can n use anonym mous call feature to block k the identity and phone number from m showing up to the ca alled party when w you call someone. Fo or example, you want to call to consu ult some of th he services, but b you don’tt want to be harassed. An nonymous ca all is configurrable on a pe er-account basis. b Note e The ano onymous call feature is nott available on n all servers.
User Guide SIP-T42G IP Phone 7. Press the Save soft key to accept the change or the Back soft key to cancel. You can also configure anonymous call rejection via web user interface at the path Account->Basic.
Advanced Phone Fea atures Ad dvanced d Phon ne Features This chapter providess operating in nstructions fo or the advanc ced featuress of the SIP-T4 42G IP phone e. The topics include: z Busy y Lamp Field (BLF) z Call Recording z Interrcom z Multticast Paging g z Music on Hold z Messsages If you req quire additio onal informatiion or assistance with you ur new phone e, contact yo our system administrator a .
User Guide SIP-T42G IP Phone 7. (Optional.) Enter the pickup code in the Extension field. 8. Press the Save soft key to accept the change or the Back soft key to cancel. You can also configure the BLF key via web user interface at the path Dsskey->Line Key. You can enable audio alert for BLF pickup feature on the phone. This allows the monitoring phone to play a warning tone, when the monitored phone number receives an incoming call. You can also enable visual alert for BLF pickup feature on the phone.
Advanced Phone Features In the following figure, the phone LCD screen shows an incoming call from 3606 on the monitored line. If your phone is locked and the type of the keypad lock is set to be Function Keys or All keys, you cannot use the Pickup, Dial, New Call and Cancel soft keys appear in the figure above until unlocked. Note When there is an active call on the IP phone, you can transfer the active call to the monitored phone number directly by pressing the BLF key.
User Guide SIP-T42 2G IP Phone e Note The rec cord feature iss not available e on all serverrs. Contact yo our system ad dministrator for more in nformation. To config gure a Recorrd key via ph hone user inte erface: 1. Press Menu->Calll Feature->DS SS Keys. 2. ect the desire ed DSS key. Sele 3. Press or , or the Switc ch soft key to o select Key Event from th he Type field. 4. Press or , or the Switc ch soft key to o select Reco ord from the Key Event fie eld. 5. (Optional.
Advanced Phone Fea atures Recordin ng status indiications you need to know w: Circumstan nce Ic cons on the LCD L screen A record ding is started d appea ars on the LC CD screen A record ding cannot be b started appea ars for 1 seco ond A record ding cannot be b appea ars for 1 seco ond, then goe es back t d The reco ording box is full appea ars for 1 seco ond The cannot be recorrded appea ars for 1 seco ond You can n listen to the recordings stored on you ur server syste em.
User Guide SIP-T42G IP Phone The phone is automatically connected to the extension specified in the Value field. 2. Press the intercom key again or the Cancel soft key to end the intercom call. Incoming Intercom Calls By default, the SIP-T42G IP phone supports to answer an incoming intercom call automatically. The phone automatically plays a warning tone when it receives an incoming intercom call.
Advanced Phone Fea atures You can n mute or un--mute the mic crophone on n the phone for f intercom calls automatically. If Intercom Mute iss enabled, th he microphon ne is muted ffor intercom calls. If Interco om Mute is diisabled, the microphone m is un-muted for incoming g calls. Interco om Mute is disabled d by default. d Warning Tone You can n enable or disable d the ph hone to play a warning to one when rec ceiving an intercom m call.
User Guide SIP-T42 2G IP Phone Dsskey-> >Line Key. You can n also configu ure the phone to use a de efault codec c for sending Multicast RTP P stream via v web user interface. To config gure a defau ult codec for multicast paging via web b user interfac ce: 1. Click on Featuress ->General Information. I 2. Sele ect the desire ed codec from the pull-do own list of Mu ulticast Code ec. The default code ec is G722. 3. Note e Click Confirm to accept the change.
Advanced Phone Features Paging Barge, the voice call in progress shall take precedence over all incoming multicast paging calls. The valid values in the Paging Barge field are: 1 to 10: Define the priority of the active call, 1 is the highest priority, 10 is the lowest z priority. Disabled: The voice call in progress shall take precedence over all incoming z paging calls.
User Guide SIP-T42 2G IP Phone 1. Click on Accoun nt. 2. ect the desire ed account frrom the pull-down list of Account. A Sele 3. Click on Advanc ced. 4. Ente er the SIP URI (e.g., sip:moh@sip.com) in the Music on Hold Serv ver field. 5. Click Confirm to accept the change. c Whe en you have placed a ca all on hold, th he held party y can then he ear the music c. Note e All invo olved parties cannot c use encrypted RTP (SRTP).
Advanced Phone Features 6. Press the Send soft key to send the message or the Back soft key to cancel. You can also send a text message via web user interface at the path Features->SMS. To reply a text message: 1. Press Menu->Message->Text Message->Inbox. 2. Select the desired message and press the Reply soft key. 3. Compose the new text message. You can press the abc soft key to change the input mode. 4. Press the Send soft key after completing the content. To delete a text message: 1.
User Guide SIP-T42G IP Phone 3. Press the 123 soft key to select the proper input mode and then enter the voice mail access code (e.g., *97). 4. Note Press the Save soft key to accept the change or the Back soft key to cancel. Voice mail access code must be predefined on the system server. Contact your system administrator for the more information. To listen to the voice mails: 1.
Advanced Phone Features Options Subscribe for MWI Description Enable or disable a subscription for MWI service. Period of MWI subscription. The IP phone sends MWI Subscription Period refresh SUBSCRIBE request before initial SUBSCRIBE expiration Enable or disable a subscription to the voice mail Subscribe MWI to VM number for MWI service. To use this feature, you should also configure the voice mail number.
User Guide SIP-T42G IP Phone Troubleshooting This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your SIP-T42G IP phone. If you require additional information or assistance with your new phone, contact your system administrator. Why is the phone LCD screen blank? z Ensure your phone is properly plugged into a functional AC outlet. z Ensure that the phone isn’t plugged into a plug controlled by a switch that is off.
Troubleshooting Why can’t I receive calls? z Check the SIP registration with your system administrator. z Check DND (Do Not Disturb) mode is turned off on your phone. Refer to Do Not Disturb (DND) on page 59. z Check call forward feature is disabled on the phone. Refer to Call Forward on page 61. z Check whether the caller number is stored in the blacklist directory. Refer to Blacklist on page 32.
User Guide SIP-T42 2G IP Phone How to reset r your phone? Reset yo our phone wh hen other Tro oubleshooting g suggestionss do not correct the prob blem. You nee ed to note tha at all custom mized settings will be overw written after rresetting. We e recomm mend asking your y system administrator a r for advice before b resetting your phone. To reset your phone via v phone usser interface: 1. vanced (passsword: admin) ->Reset & Reboot->Resset to Factory y. Press Menu->Adv 2.
Troubleshooting system. You can also export the system log to a Syslog Server, contact your system administrator for more information. How to Export/Import phone configurations? We may need you to provide your phone configurations to help analyze your problem. In some instance, you may need to import configurations to your phone. To export your phone configurations via web user interface: 1. Click on Settings->Configuration. 2.
User Guide SIP-T42G IP Phone Regulatory Notices Service Agreements Contact your Yealink Authorized Reseller for information about service agreements applicable to your product.
Regulatory Notices z Place the device on a stable and level platform. z Please place no heavy objects on the device in case of damageand deformation caused by the heavy load. z Keep at least 10 cm between the device and the closest object for heat dissipation. z Do not place the device on or near any inflammable or fire-vulnerable object, such as rubber-made materials. z Keep the device away from any heat source or bare fire, such as a candle or an electric heater.
User Guide SIP-T42G IP Phone Appendix A - Time Zones Time Zone −11:00 −10:00 −10:00 −09:00 −08:00 −08:00 −08:00 −07:00 −07:00 −07:00 −07:00 −06:00 −06:00 −06:00 −06:00 −05:00 −05:00 −05:00 −05:00 −04:30 −04:00 −04:00 −04:00 −04:00 −04:00 −04:00 −03:30 −03:00 −03:00 −03:00 −03:00 −02:00 −01:00 0 0 0 0 0 0 0 0 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 Time Zone +01:00 94 Time Zone Name Samoa United States-Hawaii-Aleutian United States-Alaska-Aleutian United States-Alaska Time Ca
Appendix A-Time Zones +01:00 +01:00 +01:00 +01:00 +01:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +03:00 +03:00 +03:00 +03:30 +04:00 +04:00 +04:00 +04:00 +04:00 +05:00 +05:00 +05:00 +05:00 +05:30 +06:00 +06:00 +07:00 +07:00 +08:00 +08:00 +08:00 +09:00 +09:00 +09:30 +09:30 +10:00 +10:00 +10:00 +10:00 +10:30 +11:00 +12:00 +12:45 +13:00 Italy(Rome) Luxembourg(Luxembourg) Macedonia(Skopje) Netherlands(Amsterdam) Namibia(Windhoek) Estonia(Tallinn)
