® Sonos CONNECT:AMP Product Guide
THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including but not limited to photocopying, recording, information retrieval systems, or computer network without the written permission of Sonos, Inc. Sonos and all other Sonos product names and slogans are trademarks or registered trademarks of Sonos, Inc. Sonos Reg. U.S. Pat. & Tm. Off.
Sonos CONNECT:AMP™ The Sonos CONNECT:AMP includes a built-in state-of-the-art digital amplifier that can power large or small speakers, allowing you to enjoy superior audio quality in every room. • Includes a multi-port Ethernet switch to enable direct connections to routers, computers, or other Sonos products.
Product Guide 2 Your Home Network To access music services, Internet radio, and any digital music stored on your computer or Network-Attached Storage (NAS) device, your home network must meet the following requirements: Home network requirements Note: Your network must have a high-speed Internet connection, as the Sonos system is designed to provide you with free, online software updates. Your Sonos system must be registered to receive these updates so be sure to register during the setup process.
Sonos CONNECT:AMP 3 • Android: 2.1 and higher, certain features require higher versions of Android (while Android: 2.1 and higher are compatible with version 5.1, standard wireless setup is only supported on Android 2.3 or 4.0 and higher) Note: For the latest system requirements, including supported operating system versions, please visit our Web site at http://faq.sonos.com/specs.
Product Guide 4 CONNECT:AMP Front On / off Your Sonos system is designed to be always on; the system uses minimal electricity whenever it is not playing music. To quickly stop streaming audio in all rooms, select Pause All from the Rooms menu. To stop streaming audio in one room, press the Play/Pause button on the CONNECT:AMP. Status indicator Indicates the current status of the Sonos product. When this Sonos product is in normal operation, you can turn the white status indicator light on and off.
Sonos CONNECT:AMP 5 CONNECT:AMP Back Ethernet switch connectors (2) You can use an Ethernet cable (supplied) to connect to a router, computer, or additional network device such as a network-attached storage (NAS) device. LED indicators: • Green (link connection) • Flashing Yellow (network activity) Right speaker terminals Use high-quality speaker wire to connect the right speaker to the CONNECT:AMP. Left speaker terminals Use high-quality speaker wire to connect the left speaker to the CONNECT:AMP.
Product Guide 6 Adding to an Existing Sonos System Once you’ve got your Sonos system set up, you can easily add more Sonos products any time (up to 32 rooms). If your house has structured (built-in) wiring, you can make a wired connection to the additional Sonos products. If you don’t, our built-in wireless technology is ideal for you. 1. Attach desired speakers. • Your speaker’s power rating should be at least 75W for 8 Ohm speakers, and at least 150W for 4 Ohm speakers.
Sonos CONNECT:AMP 7 Thick walls, 2.4 GHz cordless telephones, or the presence of other wireless devices can interfere with or block the wireless network signals from your Sonos system. If you experience difficulty after positioning a Sonos product, try one or more of the following resolutions—relocate the Sonos product; change the wireless channel your music system is operating on; connect a Sonos product to your router if your setup is currently wireless.
8 Product Guide To make changes to your shared folders list, select the Settings menu from a handheld Sonos controller and then choose one of the following options: • To add a new music folder to Sonos, select Manage Music Library-> Music Library Setup -> Add New Share on a handheld controller. • To remove a music folder, select Manage Music Library-> Music Library Setup. Touch the share you wish to remove and then select Remove.
Sonos CONNECT:AMP 9 Using Line-In You can easily stream an external source such as a CD player or portable music player through your Sonos system using the audio-in connections on your Sonos CONNECT:AMP. The device will be automatically detected as soon as you plug it in. • Use a standard RCA cable to plug an external source like a CD player into the analog Audio In connections on the back of your CONNECT:AMP.
10 Product Guide To change the line-in encoding setting, select one of the following options: • Using a handheld Sonos controller: From the Settings menu, select Advanced Settings -> Audio Compression. • Using the Sonos Controller for PC: Select Manage -> Settings -> Advanced. • Using the Sonos Controller for Mac: Select Sonos -> Preferences -> Advanced. For additional information on connecting audio devices, you can go to our Web site at http://faq.sonos.com/cables.
Sonos CONNECT:AMP 11 6. Locate the IP address for your PLAYBAR. • Using the Sonos Controller for PC, select Help -> About My Sonos System. • Using the Sonos Controller for Mac, select Sonos -> About My Sonos System. • Using a handheld Sonos controller, select Settings -> About My Sonos System. 7. Open a browser on your computer. 8. Type http://playbarIP:1400/wiredsat.htm (e.g. http://10.20.11.49:1400/wiredsat.
Product Guide 12 Remove CONNECT:AMP surround 1. Locate the IP address for your PLAYBAR. • Using the Sonos Controller for PC, select Help -> About My Sonos System. • Using the Sonos Controller for Mac, select Sonos -> About My Sonos System. • Using a handheld Sonos controller, select Settings -> About My Sonos System. 2. Open a browser on your computer. 3. Type http://playbarIP:1400/wiredsat.htm (e.g. http://10.20.12.49:1400/wiredsat.htm) into the address bar. 4.
Sonos CONNECT:AMP 13 Basic Troubleshooting Warning: Do not open Sonos products as there is a risk of electric shock. Under no circumstances should Sonos products be repaired by anyone other than an authorized Sonos repair center, as this will invalidate the warranty. Please contact Sonos Customer Support for more information. If a problem occurs, you can try the troubleshooting suggestions listed below.
Product Guide 14 • Temporarily remove any other components that are wired to your network. • Connect an Ethernet cable from the computer directly to the back of the BOOST, and then connect another Ethernet cable from that Sonos product directly to one of the LAN ports on your router. • When you make a change to your network configuration, you may need to power cycle the Sonos product by unplugging the power cord, and then plugging it back in.
Sonos CONNECT:AMP 15 Not all rooms are visible, or Sonos app doesn’t work in some rooms, or music stops when I use my 2.4 GHz phone You are probably experiencing wireless interference. You can change the wireless channel your Sonos system is operating on by following the steps below. • Using a handheld Sonos controller: From the Settings menu, touch Advanced Settings -> SonosNet Channel. Choose another SonosNet (wireless) channel from the list.
16 Product Guide • Using a handheld Sonos controller, select Settings -> Advanced Settings -> Wireless Setup. • Using the Sonos Controller App for PC, select Settings -> Advanced from the Manage menu. On the General tab, select Wireless Setup. • Using the Sonos Controller App for Mac, select Preferences -> Advanced from the Sonos menu. On the General tab, select Wireless Setup. 3. Enter the new wireless network password when prompted. 4.
Sonos CONNECT:AMP 17 Player Status Indicators Important Note: Do not place any items on top of your Sonos player. This may impede the air flow and cause it to overheat.
Product Guide 18 Indicator Lights Player State Sonos Product Rapidly flashing orange Playback / Next Track failed CONNECT, CONNECT:AMP, PLAY:1, PLAY:3, PLAY:5, PLAYBAR Flashing orange During SonosNet setup, this occurs after a button press while the product is searching for a household to join.
Sonos CONNECT:AMP 19 Important Safety Information Please read these instructions and heed all warnings. Keep them in a convenient location and make sure everyone in the household is aware of them. Location • The product should not be used near water—avoid close proximity to a bathtub, kitchen sink, laundry tub, wet basement, swimming pool, etc. • Do not place the unit where it will be exposed to excessive heat (e.g., radiators, heat registers, stoves), direct sunlight, or a dusty environment (e.g.
Product Guide 20 • Refer all servicing to Sonos qualified service personnel. Servicing is required when the unit or the power cord has been damaged in any way, if liquid or other foreign matter has fallen into the ventilation openings, or the unit has been exposed to rain or moisture. Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
Sonos CONNECT:AMP 21 Feature Description Network Bridging 2-port switch (10/100Mbps, auto MDI/MDIX) allows Ethernet devices to connect through SonosNet. Internet connectivity Internet connection required for access to Internet radio stations, online music services and software updates. (DSL, cable modem or LAN-based high-speed Internet connection required.) Internet functionality may require payment of separate fee to a service provider; local and/or long distance telephone charges may apply.
22 Product Guide Regulation Information USA This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Sonos CONNECT:AMP 23 Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une utilisation à l'intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux. Les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux (c.-à-d.