Troubleshooting Guide

ManualsBrandsYale ManualsElectronicsZigBee Capable Electronic Door Lock

P/N YRD540WV Rev 5

Nest x Yale Lock Programming/Troubleshooting Guide

With your Nest App:

• Touch Yale logo to wake lock.

• After waking the lock, you will be guided by the lock voice to

create a Master Code on the lock keypad. Your lock

automatically calibrates for use after creation of the code.

• Follow prompts to pair your lock to the Nest App.

• Creating User Passcodes (25 max) and customizing settings

can be done through the Nest App after setup is complete.

Once paired, the Master Code is no longer valid. The lock

keypad cannot be used to program codes or change settings.

• Lock and unlock the door by entering a Passcode on the lock

keypad or remotely with the Nest App.

The programming section of this guide can only be performed on

the lock keypad when it is not paired to the Nest App.

Summary of content (12 pages)

PAGE 1
Nest x Yale Lock Programming/Troubleshooting Guide With your Nest App: • Touch Yale logo to wake lock. • After waking the lock, you will be guided by the lock voice to create a Master Code on the lock keypad. Your lock automatically calibrates for use after creation of the code. • Follow prompts to pair your lock to the Nest App. • Creating User Passcodes (25 max) and customizing settings can be done through the Nest App after setup is complete. Once paired, the Master Code is no longer valid.
PAGE 2
Using Your Lock Without the Nest App On the Lock: • Touch Yale logo to wake lock. • After waking the lock, you will be guided by the lock voice to create a Master Code using the lock keypad. Your lock automatically calibrates for use after creation of the code. • Creating User Passcodes (25 max) and customizing settings can be done on the lock keypad after the Master Code is created. • Lock and unlock your door by entering a Passcode on the lock keypad.
PAGE 3
Creating Master Passcode Creating a Master Passcode must be performed upon installation or after resetting the lock to factory default. The Master Passcode is used to change lock settings. A security best practice is to set your Master Entry Code with 6 or more digits and create a separate code that is used daily to lock and unlock the door. Touch the Yale logo to wake lock. Start by creating a Master Passcode. Enter 4-8 digit Master Passcode. "Master code is set.
PAGE 4
Creating User Passcodes Master Passcode must be created first. Max User Passcodes = 25 Enter Master Passcode "Settings Menu. Touch each number to hear available settings.
PAGE 5
Unlocking Door with Passcodes Passcode Chart Passcode Management (Up to 25 Users) User Type Master User ___ User ___ Enter Passcode Press User ___ User ___ User ___ User ___ User ___ User ___ User ___ User ___ User ___ User ___ User ___ User ___ User ___ P/N YRD540WV Rev 5 Duplicate if necessary User Name Passcode
PAGE 6
Definitions Auto Lock: After a successful code entry or manual unlock with the thumbturn, the lock will automatically re-lock in an effort to keep your home secure. This feature is optional, and can be turned off. In the ON mode, the lock will automatically re-lock after thirty (30) seconds. Back Button: While in Menu Mode, pressing this icon cancels the current operation and returns the user to the previous step. Inside Indicator Light: Located on the inside of lock. Shows active status (Locked) of lock.
PAGE 7
Feature Programming Through Menu Mode Using Master Passcode 1. Touch Yale logo to wake lock. 2. Enter 4-8 digit Master Passcode* followed by key. Lock Response: Menu options, enter the number. 3. Enter digit corresponding to the function to be performed followed by the key. Follow the voice commands. Default settings in bold.
PAGE 8
Troubleshooting Symptom Lock does not respond – door is open and accessible. Suggested Action • Keypad becomes active when Yale logo is pressed. Verify contact with logo. • If keypad numbers are visible, check to see if they respond when pressed. • Check batteries are installed and oriented correctly (polarity) in the battery case. Lock does not respond – door is locked and inaccessible. • Batteries may be completely discharged. • Apply 9V battery to terminals below the keypad for backup power option.
PAGE 9
Troubleshooting Symptom Passcodes will not register. Suggested Action • Passcodes must consist of 4 to 8 digits to register. • The same passcode cannot be used for multiple users. • Registration/management of passcodes is set by the authority of the Master Passcode, which is set first. • Contact the Master user. • User Passcodes must be entered within 5 seconds (while keypad is active) or process will have to be restarted. • Back or check cannot be used as part of the passcode.
PAGE 10
Hardware Troubleshooting Thumbturn Door Open Keypad Door Open If deadbolt does not extend or retract easily when testing thumbturn and keypad operation, revisit inside and outside lock installation steps. It is important that the bolt be in the retracted position during lock installations and that installation procedure is followed carefully. Helpful Tip: Ensuring smooth deadbolt operation can enhance your battery life. Thumbturn Door Closed Test with door closed using thumbturn.
PAGE 11
Resetting Lock to Factory Defaults When lock is reset to factory defaults, all user codes (including the Master Passcode*) are deleted and all programming features are reset to original default settings. 1. Remove the battery cover and batteries. 2. Remove the inside lock to access the reset button. 3. The reset button (see image at right) is located on left side of PCB cable connector. 4. While pressing the reset button (minimum of 3 seconds) reinstall batteries. Release reset button.
PAGE 12
FCC: Contains: FCC ID: U4A-YRD540TH2 Model: YRDTH2 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.