J3400 Tablet PC User’s Guide
© 2009 Motion Computing, Inc. All rights reserved. This document contains information protected by copyright. No part of this document may be reproduced in any form without written consent from Motion. The information in this document is provided “as is” and is subject to change without notice. Motion is not liable for errors or omissions in this document. Motion, Motion Computing, Speak Anywhere, and View Anywhere are trademarks or registered trademarks of Motion Computing, Inc. in the U.S.A.
Contents Chapter 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Setting up the J3400. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 3 Using your Tablet PC . . . . . . . . . . . . . . . . . . . .21 Using Motion Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Using the pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Using Tablet PC Input Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting a BIOS password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Setting up a hard disk drive (HDD) password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Using Wi-Fi (802.11a/g/n) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Enabling or disabling Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix A Troubleshooting and Support. . . . . . . . . .63 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Display.
Getting Started 1 The Motion Computing J3400 is a full-featured Tablet PC, combining performance, long battery life, and a lightweight, sleek design. The J3400 offers the latest innovations in mobile computing: a user-focused design, unmatched mobility, and state-of-the-art security. If you are new to Tablet PCs, use the information in this section to get started quickly. If you are already familiar with tablet computers, you can skip to the next chapter to learn about the features of the J3400.
Overview The following illustrations show the buttons, slots, and ports on the Motion J3400 Tablet PC. Front View Speakers Microphone Ambient light sensor Camera Motion QuickNav Dashboard ® Escape Directional pad Microphones 2 Speakers Listen to music or other audio. Microphones Record sounds and use for speech recognition. Ambient light sensor Measures background light and can automatically adjust the display brightness. Camera Use to trigger the built-in camera.
Rear View Camera light FlexDock connector (cover showing) Camera lens Battery power indicator lights (right) Battery (left) Battery (right) Battery gauge button (right) Battery gauge button (left) Battery power indicator lights (left) Battery release switch (left) Battery release switch (right) FlexDock connector (cover showing) Connects to the FlexDock when docked. Battery power indicator lights Indicates amount of remaining battery power.
Right Side Shoulder strap attach point Battery status light Air vent 4 Fingerprint reader Windows Security button Power button Smart card slot (optional) Card slots cover removed Express card slot (optional) Pen tether attach point Pen Shoulder strap attach point Attach point for the shoulder strap. Battery status light Indicates amount of remaining battery power. Fingerprint reader Scan your fingerprints for added security. You can also use the fingerprint reader as a navigation device.
Left Side Air vent Security slot Headphone port Microphone port USB ports Ethernet port Video port (VGA) Port covers removed Power adapter port Shoulder strap attach point Air vent Dissipates heat from the tablet. Audio out/ Headphone port Connect headphones, speakers, or audio equipment using a 3.5 mm jack. USB 2.0 ports Connect USB devices such as a mouse, digital camera, printer, or external storage device.
Setting up the J3400 The J3400 is self-contained, so you can start using it immediately. You should connect AC power until the battery is fully charged. Use the following steps to get started: Step 1: Plug in the power adapter • Plug the power cord into the power adapter and the tablet, then plug the power cord into an outlet. Step 2: Connect the cables • If you want to connect your Tablet PC to a network, insert an Ethernet cable into the Ethernet port.
Step 3: Turn on the Tablet PC • Press the power button. As the Tablet PC starts, the power light comes on. The first time Windows starts, the Windows Vista Welcome Center appears. If you do not want this screen to appear every time you start the computer, clear the Run at startup check box. To return to the Welcome Center later, go to System and Maintenance in Control Panel. Step 4: Calibrate the digitizer With a Tablet PC, you frequently use a tablet pen instead of a mouse and keyboard for input.
8 Chapter 1 Getting Started
Features 2 The Motion Computing J3400 Tablet PC has the power and features of a notebook computer, while giving you the added mobility and versatility of a tablet computer. Use the information in this chapter to get more familiar with the hardware features of your J3400 Tablet PC, such as buttons, slots, connectors, and wireless adapters. The J3400 Tablet PC includes the following integrated features: • Intel® Core™2 Duo Processor • Mobile Intel® GS45 Express Chipset • Wi-Fi (802.
Pen An important difference between traditional PCs and Tablet PCs is that you frequently use the tablet pen to interact with the computer instead of a mouse and keyboard. The pen includes a pressure-sensitive tip, a function button, and on some models, an eraser. The pen contains no batteries and requires no external power. Eraser Function button Tip For information about using the pen, see “Using the pen” on page 23.
Front panel buttons You can use the buttons on the front of the tablet to perform many functions without having to use the pen. The buttons are customizable, so you can modify their functions to suit the way you work. See “Configuring front panel buttons” on page 25. Camera Motion QuickNav Dashboard Esc Directional pad Button Primary Secondary (Press and hold button for one second) Camera Use to trigger an exposure in the built-in camera. Motion QuickNav Opens QuickNav.
Battery status light You can use the indicator light on the right side of the tablet to monitor the status of the battery. The following illustration and table show the battery status light and the various power state descriptions. Battery status light Status 12 Description Steady green The battery is fully charged and the tablet is running on AC power Steady amber One or more batteries charging Off Not charging. The tablet is running on battery power.
Security The J3400 provides a safe computing environment that enables strong security protection and serves as the foundation for complementary security technologies. The core security features include InsydeH20 Extensible Firmware Interface (EFI) BIOS, a built-in fingerprint reader, a universal security lock, the Dashboard Security Center, TPM (Trusted Platform Module), and a Smart Card-ready platform.
Display The J3400 includes a 12.1-inch display with the following features: • A highly readable LCD (liquid crystal display). • WXGA, 1280 × 800 resolution. • A protective layer that offers a firm writing surface and minimizes glare. • A digitizer panel that enables handwritten entry with the tablet pen. View Anywhere display (optional) The View Anywhere™ display option enhances outdoor viewing and bright-light viewing environments.
Ambient light sensor (ALS) If you have dynamic brightness selected and are running on battery power, the ambient light sensor measures the surrounding light and adjusts the display brightness and contrast accordingly. This ensures that you have proper settings for all lighting conditions. To enable dynamic brightness, see “Adjusting the display brightness” on page 27.
Security slot You can use the security slot to attach your tablet to a desk, table or other fixture. You must purchase a security lock separately. VGA port You can use the VGA port to connect standard VGA monitors. When you attach an external monitor, you can use the external monitor only, or the external monitor and the Tablet PC display together. See “Setting up an external display” on page 27.
Express card slot (optional) The Express card slot holds one Express card for networking, memory expansion, or accessories. • To insert an Express card, remove the card slot cover and place the Express card in the slot with the label side up. • To remove the card, pull the card out of the slot and replace the card slot cover. The J3400 includes a cover for the Express card slot. To protect the PC card slot, you should leave the blank card in place when you do not have a PC card in the slot.
Mobile Broadband (optional) The J3400 Tablet PC is available with an optional Mobile Broadband adapter that you can use to send and receive data wirelessly. By using Mobile Broadband, you can browse the Internet, send and receive email, connect to your company’s intranet, or use Web-based applications. Mobile Broadband is based on cellular network technology, so you can use it in more places than other wireless technologies.
Under normal conditions, you can run the tablet on battery power with one battery for about three hours and using two batteries for about seven hours. You can maximize battery life by optimizing your power plan. See “Using power plans” on page 30. For information about charging and checking battery status, see “Using the battery” on page 33. CAUTION: To avoid personal injury, handle the battery with care. Do not open, puncture, short, or expose it to fire or water.
20 Chapter 2 Features
Using your Tablet PC 3 The J3400 Tablet PC runs Microsoft Windows Vista, which includes ink-to-text and word recognition, voice recognition, and improved security to help defend against viruses, worms, and other threats. And unlike PDAs or other handheld devices, the J3400 can run any Windows Vista-compatible application.
Using Motion Dashboard Motion Dashboard puts many common tablet-related settings and tasks at your fingertips. For example, you can enable or disable Bluetooth and Wi-Fi, calibrate the digitizer, or check your remaining battery power. To start Motion Dashboard • Press the Dashboard button ( ) on the front of the tablet. When you change a setting on Motion Dashboard, the change occurs immediately. You do not need to tap Apply or OK. For more information, see Motion Dashboard Help.
Using the pen You can use the tablet pen to write on the display and navigate the operating system. A pen can feel more natural in your hand than a mouse, and you can use the pen while standing or walking. The following table show the various pen actions and their mouse equivalents.
Using Tablet PC Input Panel You can use Tablet PC Input Panel instead of a keyboard to enter text on your Tablet PC. Use the writing pad or the character pad to convert your handwriting to text, or tap characters using the on-screen keyboard. Using Tablet PC Input Panel The following illustration shows Input Panel open to the writing pad. Writing pad Character pad On-screen keyboard To start Input Panel • Do one of the following: – Tap at the place you want to enter text, such as a text box.
Enabling personalized handwriting recognition You can use the Tablet PC Settings window to enable personalized handwriting recognition. To enable personalized handwriting recognition 1. Open Motion Dashboard to the Pen & Tablet panel (page 22). 2. Tap the Tablet PC Settings button. 3. In the Tablet PC Settings window, tap the Handwriting Recognition tab. 4. Select Use the personalized recognizer.
Configuring front panel buttons To change the front panel buttons 1. Open Motion Dashboard to the Pen & Tablet panel (page 22). 2. Tap the Tablet PC Settings button. 3. In the Tablet PC Settings window, tap the Buttons tab. 4. Select the button combination you want to change. The currently selected buttons appear in red. 5. Tap Change. 6. Select the appropriate action for the button. For some actions, you must enter more information, such as the location of a program to start.
Adjusting the display brightness Use this procedure to change the brightness of the display. To adjust the display brightness 1. Open Motion Dashboard to the Display panel (page 22). 2. Set the Brightness slider to the appropriate level. For optimal battery conservation and viewability, set the brightness scale to the midpoint or slightly above. 3. Select one of the following: • Fixed. Sets the display brightness to a constant level. Use the slider to adjust the display to the desired brightness level.
3. If necessary, install software and drivers for the monitor. See the manufacturer’s documentation for more information. 4. Open Motion Dashboard to the Display panel (page 22). 5. For Display Scheme, select one of the following: • Mirror Display. Duplicates the Tablet PC display on the external monitor or projector. The same desktop is visible on both displays. The external monitor must use the same display resolution as the Tablet PC.
Connecting headphones, external speakers, or a microphone You can connect headphones or external speakers to the headphones port using a 3.5 mm plug. When speakers or headphones are connected, the internal speakers are disabled. You can connect an external microphone or headset to the microphone port using a 3.5 mm plug. When a microphone is connected, the internal microphones are disabled. Using speech recognition You can use speech recognition to interact with your Tablet PC by voice.
2. Tap Train your computer to better understand you. 3. Follow the instructions in the setup program. Taking the Speech Tutorial You can use the Speech Tutorial to learn basic commands and dictation. The Speech Tutorial takes about 30 minutes to complete. To take the speech tutorial 1. In Control Panel, open Speech Recognition. 2. Tap Take Speech Tutorial. 3. Follow the instructions in the tutorial program.
Selecting a power plan Use this procedure to choose among the Balanced, Power saver, or High performance power plans. To select a power plan 1. Open Motion Dashboard to the Power panel (page 22). 2. Tap the Power Options button. 3. On the Power Options page, select a power plan. For information about creating a custom power plan, see “Creating a power plan” on page 32. Changing power plan settings You can edit the particular settings of an existing power plan.
Creating a power plan If the existing power plans are not sufficient, you can create your own power plan. To create a power plan 1. Open Motion Dashboard to the Power panel (page 22). 2. Tap the Power Options button. 3. On the Power Options page, tap Create a power plan. 4. Select the existing plan that is closest to the plan you want to create. 5. In the Plan name box, enter a name for the plan, and then click Next. 6. Choose the settings that you want your computer to use, then click Create.
Hibernation has the following advantages over Sleep: • Hibernate saves the state of the desktop and applications • Hibernate consumes no battery power • When you return from the Hibernate state, you return to where you were when you entered hibernation. Using Hibernation To put your computer on Hibernate 1. Ensure that Hibernate is enabled. 2. Open Motion Dashboard to the Power panel (page 22). 3. Do one or more of the following: • For Power Switch on battery, select Hibernate.
For each battery, you can check the remaining battery power from the battery itself. To check the battery gauge on the battery • Locate the battery gauge button and the battery power indicator lights and press the battery gauge button.(page 35). The indicator lights show the remaining charge. Each light represents approximately 20% of the available charge.
Removing and replacing the battery You can remove the battery to check the remaining power, or to replace it with a fully charged battery. To remove the battery 1. Ensure that the Tablet PC is plugged in to AC power or turned off. 2. Turn the Tablet PC over so that the back side is up. 3. For the battery you want to remove, slide the battery release switch until the battery is partially ejected, and then pull the battery out of the battery bay.
To determine which battery needs to be replaced, see “Checking battery power” on page 33. Important: Use only Motion Computing J-Series batteries with the J-Series Tablet PC. Battery maintenance To maximize the performance of the tablet batteries, deplete each battery’s charge level to less than 10% every 30 days. To deplete the charge, install the battery on the tablet and use the tablet without AC power until the battery charge is depleted to less than10%.
Battery fault code To check the battery status, push the battery gauge button next to the battery indicator lights. If the top, middle, and bottom lights on the battery illuminate simultaneously, the battery has failed and must be replaced. Battery gauge button Battery power indicator lights If the three indicator lights (indicated with arrows) are illuminated, the battery has failed and must be replaced.
The battery status light on the Tablet PC is blinking amber when the battery is installed and AC power is applied to the tablet. • The battery may have failed. Use the status lights on the Extended Battery to verify its condition. Battery gauge button Battery power indicator lights If the three indicator lights (indicated with arrows) are illuminated, the battery has failed and must be replaced.
Removing and replacing the SIM To remove and replace the SIM, perform the following procedures. To remove the SIM 1. Turn off the tablet. 2. Remove the battery or battery bay cartridge (non-functioning) from the right battery bay. Slide the battery release switch until the battery is partially ejected, and then pull the battery out of the battery bay.
3. Lift the corner of the plastic film covering the SIM slot and slide the SIM out of the slot. SIM 1 2 SIM slot SIM SIM 4. If you are not replacing the SIM, replace the battery or battery bay cartridge by placing the two tabs of the battery or battery bay cartridge into the two slots in the battery bay, and then press the other end of the battery into the battery bay until you hear a click or feel the battery lock into place. If you are replacing the SIM, perform the following procedure.
To replace the SIM 1. With the tablet turned off and the battery or battery bay cartridge removed from the right battery bay, lift the plastic film covering the SIM slot and slide the SIM into the slot with the metal contacts facing downward and the notched corner positioned as shown in the illustration. SIM slot 1 SIM Notched corner of SIM 2 SIM 2.
Using Motion OmniPass and the fingerprint reader Motion OmniPass offers a secure and convenient system for managing your passwords and providing confidentiality for your sensitive data through file encryption. To start Motion OmniPass • In the notification area, double-tap the Motion OmniPass icon ( ). You can also start Motion OmniPass from the Security panel of Motion Dashboard. To create a new user and capture a fingerprint in OmniPass, see “Capturing a fingerprint” on page 42.
4. Place the selected finger over the fingerprint reader and slowly drag your finger across the sensor in a downward motion or in an upward motion. If the capture is successful, a green fingerprint image will appear in the capture area. If the capture is unsuccessful, follow the instructions on the screen to improve the scan. After you have successfully captured your fingerprint, scan your fingerprint one more time for verification. 5.
Fingerprint reader tips • Be consistent. Hold your finger and scan at the same angle each time. For example, if you enroll your finger with your hand open, hold your hand this way each time you scan. • The scanner is bi-directional. You can move your finger in an upward or downward motion across the sensor. • Read the prompts carefully and ensure that you wait for the prompt before you swipe. • Swiping too fast or too slow can make a capture unsuccessful.
6. If prompted, swipe your fingerprint or enter your master password to authenticate these settings. Using the password wizard Certain applications require more sophisticated user input for authentication. For these applications, you may need to use the password wizard to set up password replacement. To run the password wizard 1. Start Motion OmniPass (page 42). 2. In the left pane, tap Password Wizard. 3. Follow the instructions in the wizard program.
Using Windows Security Center Windows Security Center provides a central location for you to manage your computer’s security settings and learn more about improving security. If a problem is detected (such as an out-of-date antivirus application), the Security Center sends you an alert and provides recommendations for how to remedy the situation. Windows Security Center manages the following: • Windows Firewall.
Setting up Windows user accounts You can use Windows user accounts to help secure the files on your computer from other users. You must have an administrator account on the computer to add a new user to the computer. To set up a Windows user account 1. In Control Panel, open User Account Control Panel. 2. Tap Manage another account. 3. Tap Create a new account. 4. Enter the appropriate information for the new user account and tap Create Account.
Setting up a hard disk drive (HDD) password You can use a HDD password to protect the computer and the hard disk drive. The computer cannot be started without the HDD password, and the data on the disk drive cannot be accessed, even if it is removed and attached to a different computer. To set up a hard disk drive password 1. Start the Tablet PC. 2. When the Motion Computing splash screen appears, press the Dashboard button ( ). When access is enabled, you will hear an alert sound.
Using Wi-Fi (802.11a/g/n) Use the information in this section to set up a Wi-Fi connection. Wireless access requires an 802.11a, 802.11g, or 802.11n access point. Internet access requires a working Internet connection. DANGER: FAA regulations require that you disable any wireless connection when traveling by air. Failure to disable the wireless connection on the Tablet PC while traveling by air can cause communications problems with aircraft instruments.
Activating your Mobile Broadband service Before you can use the Mobile Broadband service, you must activate your service with the service provider you chose when you ordered your Tablet PC. You may be able to activate your service using the connection manager, or you may have to call your service provider to activate. For more information about starting the connection manager, see the Mobile Broadband document in the Tablet PC box.
Enabling or disabling Bluetooth Before you can set up a Bluetooth device, you must enable the Bluetooth adapter on the Tablet PC. After you enable Bluetooth, the Bluetooth icon ( ) appears in the notification area. You can tap on this icon to get shortcuts to the Bluetooth Settings window, the Bluetooth File Transfer Wizard, and the Add New Connection Wizard. To enable or disable Bluetooth 1. Open Motion Dashboard to the Wireless panel (page 22). 2. Select or clear Enable Internal Bluetooth Wireless.
The Bluetooth device is ready to use. Paired devices are shown in the Bluetooth Settings window. The following illustration shows a Bluetooth Settings window with a Bluetooth keyboard and mouse. If the device is not discovered… If the Bluetooth device is not detected after multiple attempts, try the following: • Ensure that Bluetooth is enabled (page 51). • Ensure that the device you are adding is discoverable. See the manufacturer’s documentation for more information.
Bluetooth wireless tips Motion Computing and its Bluetooth partners have worked to ensure a positive experience with this technology, and to ensure Bluetooth interoperability. In doing so, we have found the following issues: • If you are running Bluetooth and Wi-Fi at the same time, interference can affect the Bluetooth performance. This is most noticeable when you try to transfer large amounts of data, such as file transfers or printing large documents.
54 Chapter 3 Using your Tablet PC
Care and Maintenance 4 Proper care and maintenance will keep your Tablet PC working and in good condition for a long time. For general information about care of the Tablet PC and its components and accessories, see the Safety and Regulatory Guide included with your Tablet PC. This chapter describes the care and maintenance procedures for your XX1x00 Tablet PC. WARNING: Follow the guidelines listed below when caring for your Tablet PC and its components.
Standard display • Clean fingerprints and most marks from the display surface by wiping it with the soft cloth (provided). Never spray or pour liquids directly onto the display surface itself. Never use an abrasive cleaner on the display. If liquid is spilled on the display, wipe it up immediately. • If needed, spray a soft cloth (not directly on the display) with a window-type cleaner and wipe the display. • Avoid using tissues or paper towels to clean the display surface.
Cleaning in a health care environment This section describes the cleaning procedures for a Tablet PC in a health care environment. Disinfecting procedures You should periodically disinfect the tablet according to the institutional polices of surface and equipment safety and cleanliness.
Cleaning solutions This section describes various cleaning solutions that have been tested by Motion Computing. Please review the manufacturer's guidelines for proper use of the product. Product Type Manufacturer Comments Alcohol Prep Pads Dynarex For general purpose use only. Not considered a disinfectant for health care environments. Cavi-Wipes Metrex Can be difficult to clean off. Can leave a film on the product.
Pen • Store the pen in the pen bay or in a case when not in use. • Do not store the pen vertically on the tip. Constant pressure on the tip can affect the pen-to-digitizer interaction. • Change the pen tip regularly. See “Replacing pen tips” on page 59. • Do not immerse the pen in liquid. It contains electronic components that could be damaged. • In certain environments, particles or debris can stick to the pen tip or the Tablet PC display.
Traveling with your Tablet PC Use the following tips when you travel with your Tablet PC: • Remove all accessories and cables. Remember to pack those you will need while traveling, including at least one tablet pen. • Put the Tablet PC into a portfolio or other case to protect the display. • Protect the pen by keeping it in the pen bay or in a case during travel. • Pack the Tablet PC securely in a briefcase or hand-carried luggage, and keep it separate from toiletries, liquids, and food.
Creating a backup archive If you want to roll back your tablet to a predetermined state, you can create a backup archive. To create a complete PC backup archive 1. From the Start menu, tap Backup Status and Configuration. 2. Tap Complete PC Backup. 3. Tap Create a backup now and follow the instructions to create a backup copy of your entire computer. Note: You will need an external USB hard disk drive or DVD drive attached to store the backup copy. To back up individual files 1.
To restore from your complete PC backup archive 1. After your tablet restarts after the initial BIOS display screen, press and hold the F8 key. 2. On the Advanced Boot Options screen, select Repair your computer and press the Enter key. 3. Select a keyboard layout and click Next. 4. Select a user name and enter the password, and then click OK. 5. Attach the USB hard disk drive or DVD drive that you used to store your complete PC backup archive. 6.
Troubleshooting and Support A Motion Computing Tablet PCs are thoroughly tested for performance and quality, but occasionally problems still occur. If you do not find the information you are looking for in this section, go to the Motion Computing support page at www.motioncomputing.com/ support. Troubleshooting Use the information in this section to identify and resolve common issues. If an issue has more than one potential cause, the most common cause is listed first.
The display goes black while the Tablet PC is still turned on • The computer might have turned off the display to save power. To restore the display, touch the screen with the tablet pen or press a button. • The computer might have gone into Sleep mode. In Sleep mode, the power status light flashes blue. Press and hold the power button for about one second. • The computer might have gone into low-battery Hibernation mode. In low-battery Hibernation mode, the power status light is off.
The display is too dim • The brightness may be set too low. Use Motion Dashboard to increase the brightness. See “Adjusting the display brightness” on page 27. The display is unreadable or distorted • The screen resolution and color quality may be set incorrectly. Use Windows Display Properties to reset the display settings. 1. In Control Panel, open Personalization. 2. Tap Display Settings. 3. For Resolution, select the appropriate resolution for your display (1280 × 800 for WXGA displays). 4.
The pen function button does not work • The pen function button may not be enabled. – You can use the Pen and Input Devices window to enable the button. Open Help and Support and search for “Pen and Input Devices “. • You may not be pressing the button early enough. Try pressing the pen function button before you touch the pen to the display surface. The eraser does not work • The eraser may not be enabled. – You can use the Pen and Input Devices window to enable the eraser.
I cannot connect to a network using the Ethernet adapter • The Ethernet cable may not be connected properly. Remove and reconnect the Ethernet cable or replace the cable. Audio No sound is coming from the built-in speakers • Ensure that nothing is connected to the audio out port. Connecting headphones or external speakers disables the built-in speakers. Disconnect the headset or external speakers if not in use. No sound is coming from any speakers • The volume may be set too low or muted.
Frequently asked questions How can I make the battery charge last longer? • For maximum conservation, you can use the Power saver power plan. See “Selecting a power plan” on page 31. • Use the Dynamic brightness display setting. This automatically controls the display brightness to conserve power. See “Adjusting the display brightness” on page 27. • Set the display brightness to the dimmest level you are comfortable with. See “Adjusting the display brightness” on page 27.
system into suspend or shutting it down. Connecting through legacy ports such as serial, parallel, and PS2 often requires suspending or restarting the system, which prevents you from moving between desktop mode and mobile mode seamlessly in one docking/ undocking step. How do I adjust the Tablet PC for left-handed use? • Open the Tablet PC Settings window. You can select left- or right-handed and change the location of the menus.
70 Appendix A Troubleshooting and Support
Index Numerics 10/100/1000 Base-T Ethernet about 16 using 26 802.
dictation mode 29 digitizer pen about 10, 23 calibrating 7 directional pad 2, 11 disabling the eraser 24 the pen button 24 display about 14 brightness 27 dynamic brightness 27 extended 28 features 14 fixed brightness 27 mirrored 28 rotating 27 using 26 disposing of used batteries 37 docking port 5, 16 document, about 1 dynamic brightness 27 E enabling 802.
LCD P about 14 care and cleaning 56 View Anywhere 14 Li-ion battery 19 liquid crystal display See LCD Lithium-ion battery See Li-ion battery logging on to a remembered site 45 password replacement about 44 using 45 pen 4 about 10, 23 actions 10, 23 calibrating 7 care and maintenance 59 configuring options 24, 25 storing 23 tether 23 Pen and Button Options 24, 25 pen tether 4 plug 18 port covers 5 portrait mode 27 power adapter about 18 port 5 power button 4 power cord about 18 M maintenance backup 61 re
service 69 setting up 802.
wireless 802.
76 Index
