Service Calling System User Manual Pinnacle Technology Corp All specifications are subject to change without notice Pinnacle © 2011, All Rights Reserved
FCC Statement The devices comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that my cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
CONTENT 1 2 BRIEF INTRODUCTION ......................................................................................... - 1 1.1 What is Service Calling System? ........................................................................ - 1 - 1.2 How to Start the System? .................................................................................... - 2 - CALLING DEVICE ................................................................................................... - 4 2.
3.2 4 WD1X Watch Type Display/PD1X Waist Pager Type Display ........................ - 19 3.2.1 Appearance ............................................................................................. - 19 - 3.2.2 Cautions .................................................................................................. - 19 - 3.2.3 Specification ........................................................................................... - 20 - 3.2.4 Dimension .......................................
Service Calling System User Manual----English Version 1 BRIEF INTRODUCTION 1.1 What is Service Calling System? Service Calling System is a wireless system adopts 433 MHz wireless communication technique, including display devices, calling devices and signal reinforcement device. 1. Display devices: WD1X watch type display, PD1X waist pager type display, and BD1X wall display. 2. Calling devices: SC1X service caller, SC2X service caller. 3. Signal reinforcement device: RR1X RF repeater.
Service Calling System User Manual----English Version WD1X Watch Type Display SC1X Service Caller PD1X Waist Pager Type Display SC2X Service Caller BD1X Wall Display [Calling Devices] [Display Devices] RR1X RF Repeater [Signal Reinforcement Device]--- (optional) 1.2 How to Start the System? 1. Match the calling device with display device. 9 Match the calling device with BD1X display device. 9 Match the calling device with WD1X/PD1X display device. 2. Match the calling device with RF repeater.
Service Calling System User Manual----English Version promptly, thus greatly improve working efficiency.
Service Calling System User Manual----English Version 2 CA 3 LLING DEVICE 3.
Service Calling System User Manual----English Version 3.2 Specification Power One dry battery (12V) Standby current Less than 1uA Work current 20mA Work temperature 0℃~40℃ Work humidity 5%~85% Keyboard 4 keys Wireless distance 100m Dimension Weight SC1X: 88mm*124mm*249mm SC2X: 60*60*30mm SC1X: 205g (including menu board) SC2X: 56g 3.
Service Calling System User Manual----English Version 3.4 Installation 3.4.1 Fix the Menu Sheet SC1X service caller possesses not only service calling function but also a vertical board which can hang the menu sheet, ad, receipts, etc, presenting clean esthetic menu appearance, and convenient to update the menu or add new dishes billboard. Installation is detailed as follows: ¾ Step1: Make menu sheet.
Service Calling System User Manual----English Version ¾ Step2: Insert the menu sheet into the clamp ring. Clamp ring could fix menu sheet and menu clip on billboard. Clamp ring Menu sheet ¾ Step3: Insert bill clip to clamp ring. Insert the bill clip to the clamp ring. As both the bill clip and the billboard have magnetic properties, they could attract each other; therefore the bill can be clipped between them.
Service Calling System User Manual----English Version ¾ Step 4: Fix the clamp ring into the billboard First insert one end of the clamp ring to the groove of the billboard, and then the whole smoothly. Please refer to the following picture. #Note: Make sure the bill clip could touch with the billboard directly, as the two both have magnetic properties and could attract each other, so that the bill could be fixed between them. Clamp ring Groove Billboard ¾ Step5: Insert the billboard into the pedestal.
Service Calling System User Manual----English Version ¾ Step6: Stick the table number label to the clamp ring. Stick the table number to the clamp ring. 1. Pull up the bill clip; 2. Insert the bill between the bill clip and the billboard; 3. Drop the bill clip, and then the bill will be clipped. #Note: Do not take off the clamp ring forcibly, or it will be damaged. Please do proper operation as below: Hold the billboard with your palm, and parallel push the clamp ring.
Service Calling System User Manual----English Version 3.4.2 How to Fix SC2X on the Table Fix SC2X on the table to avoid missing it. There are two methods as follows: Method 1: Use screws to fix SC2X on the table. 1. Insert the straight screwdriver in the gap flatly, and then the bottom cover will be prized up a little. Push the upper cover towards the arrow direction. gap Upper cover 2. Use two screws to fix the SC2X on the table.
Service Calling System User Manual----English Version Method 2: Use glue paper to stick SC2X on the table. Instead of screws mentioned in method 1, back glue paper with high intensity of stickiness is able to stick on any position of the table. Rip off the glue paper on the back of SC2X, and then paste SC2X on the table. 3.4.3 Print Table Number Label 1) Double click ‘Print label.exe’ program in the attached CD disk to edit table numbers. Input the table number not more than 3 digits in the blank.
Service Calling System User Manual----English Version 3.4.4 How to install table number label 1. Cut down each table number label that is printed on the PC software into a piece as below: 10.2mm 306 20.5mm 16.6mm 2. Install the label into the service caller as below: (1) Open the bottom cover. (2) Take out the battery. (3) Insert the label into this slot.
Service Calling System User Manual----English Version Make the label end lie against the main board side, so that it won’t shift, what’s more, it is easy to take out the label when necessary.
Service Calling System User Manual----English Version 3.5 Function Keys Description ● [WATER] (SC2X) / [Water] (SC1X) [WATER] / [Water]: The customer needs to refill water, tea, and the like. The service code is 1. If press [WATER] / [Water], customers’ refill demands will be converted to the service code 1 which will be displayed on the display device. Meanwhile, the table number is also showed on the display device. For example, the customer of Table No.
Service Calling System User Manual----English Version device will show ‘306.3’. ● [CALL]+[BILL] (SC2X)/ [Call]+ [Bill] (SC1X) [CALL]+[BILL]/ [Call]+ [Bill]:Waiters call cleaners to clean tables. The service code is 5. Waiters can call cleaners to clean tables by pressing keys [CALL]+[BILL]/ [Call]+ [Bill]. Then the clean demand will be converted to the service code 5, which will be displayed on cleaners’ display devices.
Service Calling System User Manual----English Version 4 DISPLAY DEVICE 4.1 Wall Display (BD1X) 4.1.1 Appearance The messages sent from the calling device will be displayed on the Wall Display (BD1X) in a digital format, and then waiters offer corresponding services. The digital format shown on the Wall Display (BD1X) is composed with 4 digits and 1 dot. The 3 digits before the dot stand for the table number. The digit after the dot stands for the service code. Please refer to the picture above. 4.1.
Service Calling System User Manual----English Version E.g. BD1X receives 8 service calling message, from No.1 to No.8. The cyclical display order will be: The first round display order: No.1 calling message→ No.2 calling message → No.3 calling message → No.4 calling message → No.5 calling message; The second round display order: No.1 calling message → No.2 calling message → No.3 calling message → No.4 calling message → No.5 calling message; Here, the waiter performs No.
Service Calling System User Manual----English Version 4.1.4 Interface Power supply Connect to dongle Adjust the volume 4.1.5 Dimension 4.1.6 Hang Style The BD1X can be hung on the wall by hooking the two holes on two nails on the wall. Note: Please pay attention not to install the BD1X in reverse. The loudspeaker on BD1X should be downward.
Service Calling System User Manual----English Version 4.2 WD1X Watch Type Display/PD1X Waist Pager Type Display 4.2.1 Appearance WD1Xwatch type display PD1Xwaist pager type display WD1X/PD1X with multi-line display is easy for you to get the calling information: 1. WD1X watch display has adjustable vibration mode which is available to maintain a better restaurant environment. 2. PD1X waist pager type display not only has vibration mode but also has sound mode. 4.2.2 Cautions 1.
Service Calling System User Manual----English Version 4.2.3 Specification Display 3-line 4-digit LED Nixie tube display Intensity of Vibration Adjustable Power Supply 560 mAh Wireless Distance 100m Working Temperature 0℃~ 40℃ Working Humidity 5% ~ 85% Charger 5V 1A 4.2.
Service Calling System User Manual----English Version 4.2.5 Key Function WD1X / PD1X Selection key; move menu upwards. Selection key; move menu downwards. Enter function set mode. Confirm the operation. Long press this key to enter trouble test mode. Cancel key: press this key to cancel/clear items. On-Off key: press it and hold for 1 sec to power on/off it. Notes：The calling displays will power off automatically if there is no any operation within 8 hours.
Service Calling System User Manual----English Version 4.2.6 Working Condition (1) Before applying the display device, please match WD1X / PD1X display device with SC1X / SC2X calling device. (2) Receive information z When the display device receives an effective signal, the LCD displays ‘▼▼▼’ (flashing). z When receives the calling information, the display device will vibrate and display the table number and the service code (Note: it displays the latest service code).
Service Calling System User Manual----English Version z Once the display device is connected to power supply to start charging, it will vibrate and make sound. If the screen displays three triangles(“▼”) twinkling in turn, it indicates the device is charging. If the screen displays three triangles (“▼”) without flashing, it indicates the charging is finished. Please plug off the power supply. Notes: 1. Please full charge the device for the first time and connect the charger in the right way.
Service Calling System User Manual----English Version F3—vibration setting； F4—set service functions； F5—work as the display of signal repeater Please use the selection keys [Ç] [È] to select each item and press key to enter and carry out setting. 4 . 2 . 7 . 1 Ti m e S e t Select F1, and enter it to set time. Use selection keys [Ç] [È] to increase/decrease the digit (Note: you can also press the selection keys and hold it to increase/decrease the digit quickly.). Use key hour or minute.
Service Calling System User Manual----English Version simultaneously on the calling device. If the service caller and WD1X/PD1X are successfully matched, WD1X/PD1X will vibrate and the digit on LCD won’t flash any more. When finish setting, press cancel key [C] to exit. (2) Delete the number of the calling device (or table number) After entering the F2 mode, use selection keys [Ç] [È] to select “-Del” and enter it. LCD displays ‘ ---’ without flashing.
Service Calling System User Manual----English Version (3) Query the number of the calling device (or table number) After entering the F2 mode, use selection keys [Ç] [È] to select “-Que” and enter it. Then use selection keys [Ç] [È] to see the number of the calling device that has matched with the display device. Press cancel key [C] to exit.
Service Calling System User Manual----English Version Press cancel key [C] to exit. 4.2.7.5 Display Signal Repeater Information Select F5, and enter it. In this mode, the display device will work as the display screen of the signal repeater while users setting its parameters, such as RF repeater code, shop ID. Please refer to chapter 4.4 for detail. 4 . 2 . 7 . 6 M a l f u n c t i o n Te s t Press key for 2s, and then WD1X/PD1X will display -F1, -F2, -F3,-F4 and –F5. to enter the test mode.
Service Calling System User Manual----English Version Z stands for the accumulating times of receiving data. Max. 99 and then return to 0. It increases by 1 for each time receiving successfully. Note: If Z is not displayed as ‘00’, you can press [C] key on WD1X/PD1X to clear the data to zero; if Z is displayed as ‘00’, you can press [C] key on WD1X/PD1X to exit wirelessness test mode. T stands for the code of a device (Service Caller or RF Repeater) that send signals to WD1X/PD1X.
Service Calling System User Manual----English Version Notes: Be sure the calling receiver is off before pulling and plugging its battery connection cable. Press cancel key [C] to exit. ¾ PD1X waist pager type display: 2. Use screwdriver to unscrew 1. Disengage the buckle as the the four screws. arrow shows. 3. Open the cover, pull and plug the battery connection cables. Then reassemble the receiver in reverse order.
Service Calling System User Manual----English Version ¾ WD1X watch type display: 1. Use screwdriver 2. Open the cover, pull and plug the to battery unscrew the four screws. connection cables. Then reassemble the receiver in reverse order. -F4: Check Version and Date Enter F4, and then LCD will display the software version and current date. Press cancel key [C] to exit. -F5 : Check device number Enter F5, and then LCD will display the number of the display device.
Service Calling System User Manual----English Version 5 Signal Reinforcement Device 5.1 RF Repeater RF Repeater is used to receive and resent the communication data, which is able to extend wireless communication distance, and enhance signal intensity. 5.
Service Calling System User Manual----English Version 5.3 Installation Drill the plastic plug into the wall with percussion drill, as the following picture, and then install the screw from the hook to the plastic plug with screw driver to fix the device on the wall. It’s suggested to install the device in a higher place and no against the wall. There should not have too many obstacles between the repeater and calling devices.
Service Calling System User Manual----English Version 5.4 Setting Wireless Parameters for RF Repeaters Without PC software, users still could match calling devices with RF repeaters, and set wireless parameters for RF repeaters. 5.4.1 Ready Before matching devices, users should get ready the RF repeater, SC2X calling device, WD1X/PD1X display device. 5.4.2 Enter the Mode of Parameter Setting 1. Press key on the WD1X/PD1X display device to enter the function set.
Service Calling System User Manual----English Version 5.4.3 Setting of Each Parameter Note: After entering one of the setting modes (set repeater code/shop ID or match with calling devices), users could press key [CALL] and [BILL] simultaneously to switch among these modes. The order of switching: set shop ID-> set RF repeater code-> match with service calling devices. 5.4.3.
Service Calling System User Manual----English Version Enter the mode of setting shop ID: Press key on the WD1X/PD1X display device, and then press [È] [Ç] key to select F5, and enter it. Power on the repeater, and within 20 seconds, long press the key [CALL] for more than 2 seconds. At this time, the display device vibrates and the power indicator light in the repeater flashes slowly. The screen display as follow: SHOP 2 Here shows the shop ID.
Service Calling System User Manual----English Version display as follow: SCId 2484 1 Ad The digit “24841” is the ID of the matched caller. “Ad” indicates that it is to add the calling device to the repeater. Delete calling devices from RF repeaters: After entering the matching mode, press [CALL] and [C] key simultaneously on SC2X to delete the ID of the calling device from the RF repeater, so that the two are not matched. Then the WD1X/PD1X display device will show the ID of the caller.
DWD101ENV2-W5XXX-10
