OG812 INSTALLATION MANUAL OG812
Hello. Congratulations on purchasing your new Ogawa OG812. At Ogawa we understand every body is different and have carefully designed on our massage chair with that in mind. But enough about us, this is about you. Learning how to use your new chair is simple (we designed it that way). So let’s get started.
TABLE OF CONTENTS INTRO CHAIR Safety Grounding Instruction Dimensions Contents 3-5 5 6 7 Move & Clearance Components Massage Points Specification 8 9 10 11 Interface Pre-Programed Massage MASSAGE Pre-Programed Description 12-13 14-28 29-31 Troubleshooting Care and Storage Warranty 32 32 33-34 CARE 2
SAFETY PRECAUTIONS We’re looking out for you. IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic precautions should always be followed, including the following: Read all instructions before using (this appliance). DANGER-To reduce the risk of electric shock: • Always unplug this appliance from the electrical outlet immediately after using and before cleaning. • Never use pins or other metallic fasteners with this appliance. • Carefully examine the covering before each use.
SAVE THESE INSTRUCTIONS 3. People with Medical Conditions Consult your doctor before use if you: This massage chair is intended for household use only. 1. Usage Environment • Do not use the massage chair in an excessively humid or dusty environment as this may result in malfunction or electric shock. • Do not use the massage chair in a room with a temperature of 104°F or higher. • Do not expose the massage chair to heaters, stoves or direct sunlight.
4. Instances When the Massage Chair Should Not Be Used In the following events, please switch off the main power switch immediately and disconnect the power cord from the electrical outlet: • If liquid is accidentally spilled onto the massage chair. This may result in electric shock or malfunction. • If the fabric of the backrest is torn and the internal components are exposed. • If pain or discomfort is felt during massage, stop operation immediately and consult your doctor.
DIMENSIONS First, let’s get your chair inside. 50” 55.6” 33.5” Make sure your door is wider than 36” for the chair to pass through without disassembly Box Box Box 1 3 2 36” 27.2” 22.7” 30.1” Seat Base 52.4” 30.1” Backrest 53.8” 28.8” Side Panels 13.
CONTENTS Everything you need for a relaxing experience.
Move & Clearance A few simple steps to find the best place for your new chair. HOW TO MOVE Lift and hold the bottom of the chair One person lift footrest 45 Degrees onto wheels CLEARANCE 8” 31.5” 8” Reserve space on left and right 31.
CHAIR COMPONENTS Some of your chair’s most important features.
MASSAGE POINTS 10 Air Bags 1 Vibration 2 Heaters 16 Air Bags 2 Rollers Back Massage Mode Vibration Air Bag Heater Roller 10
CHAIR SPECIFICATIONS A few important facts about your massage chair. OG812 Model No. OG812 Shipping Weight Gross weight: 310.2lbs Net Weight: 250.8lbs Max. Time Rate 30 minutes Dimensions (L x W x H) Chair Dimension: 55.6"x33.5"x50" Reclined Dimension: 78"x33.
WIRED TABLET INTERFACE We have designed your massage chair’s tablet controller with a user-friendly interface to make using your chair even easier.
Massage Controls Name Of Program Time Left Power Strength Intensity Light Color Variation Chair Angle Adjust Foot Roller Vibration Heat 13
PRE-PROGRAMED MASSAGE We have designed your chair with multiple massage options for your changing needs. Follow these simple instructions to begin a new pre-programed massage.
Choose 1 of our 8 pre-programed massages 15
Pre-Programed Massage Interface 16
Using the arrows, you can adjust the standard shoulder position 17
CUSTOM MASSAGE Every body is different. That’s why we’ve given you the option to customize your own massage to meet your specific needs. Follow these simple instructions to create a new custom massage.
Choose the "Massage Action" icon 19
Massage Action Interface The knead, tap, clap, and shiatsu massages can be combined with swedish or roll 20
Choose the "Compression" button 21
Compression Interface 22
SETTINGS Choose the “Settings” button to take you to the settings page 23
Settings Interface 5 min Language Adjust Touch Sound Adjust Trouble Shoot Detecting Button 10 min 15 min 20 min 25 min 30 min Timer Adjust Screen Brightness Adjust Screen Sleep Time Adjust 24
Trouble Shooting 5 min 10 min 15 min 20 min 25 min 30 min If your chair has any trouble, press the Trouble Shoot "Start" button for the chair to automatically detect problem areas and contact our customer service team 25
Choose "Start" button and make sure the chair is not occupied during chair detection 26
Your chair is detecting possible malfunctions, please wait for the detection result 27
You can use your detection code when contacting the Ogawa customer team about your chair’s problems 28
PRE-PROGRAMED DESCRIPTION Let’s dig a little deeper and discover the details of our pre-programed massages. DEMO FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEAD ROLL A 5 minute whole body massage for those on the go. GENTLE FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEAD TAP A program designed to provide a quiet, gentle massage that is good for beginners or those that prefer a soft touch.
THERAPY FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEAD CLAP A program designed to provide a soothing massage combined with air massage on shoulder and glutes. VIGOROUS FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEAD TAP A program designed for those who enjoy a strong deep tissue massage and provides a boast of energy for users.
THAI FOCUS AREA INTENSITY FOCUS TECHNIQUE KNEAD ROLL A program designed to relax tense muscles using Thai styled techniques that helps with improvement of the immunity systems, pain relief and blood circulation. CHINESE FOCUS AREA INTENSITY FOCUS TECHNIQUE SHIATSU SWEDISH This massage will focus on your mid back and upper shoulders with a deep tissue massage using the shiatsu technique that will create an acupressure effect.
TROUBLESHOOTING This massage chair is controlled by a microcomputer and is thus susceptible to power surges of +10 to-15%. The following situations may arise in the event of a power surge: The massage chair is connected to the power supply but is not functioning 1. Check to see that the plug is properly connected and working 2. Ensure the massage chair switch is in the ‘I’ position The remote control works but the massage chair is not functioning. Possible overheating due to prolonged use.
OGAWA CONSUMER WARRANTY OGAWA products have the following warranty: OGAWA's massage chairs, motion upholstery and home theater massage seating provide a one year in-home service warranty and a two-year parts warranty. OGAWA customer service will not issue Return Material Authorizations (RMAs) for products. OGAWA products will be either repaired by the consumer or by an in-home technician. OGAWA will not issue Return Material Authorizations (RMAs) for buyer’s remorse.
CONSUMER WARRANTY LIMITATIONS AND EXCLUSIONS • Warranties are only valid in the 48 contiguous United States and Canada and are contingent upon the consumer operating the chair according to the corresponding instruction manual. • The warranty only applies to OGAWA products and does not include any accessories or enhancements. • Field service requires pre-approval and must be performed by OGAWA's authorized field service personnel.
14515 E DON JULIAN ROAD, CITY OF INDUSTRY, CA 91746 TEL: 844-438-6429 support@ogawaworldusa.com www.ogawaworldusa.
FCC STATEMENT 1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. 2. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
