U se r M a nua l FG1 0 1 Ethernet IAD with VoIP Wireless LAN and Ethernet Switch Issue 1.0 25th Jan.
FG101 User’s Guide XAVi Technologies Corporation Tel: +886-2-2995-7953 9F, No. 129, Hsing Te Road, Sanchung City, Taipei County 241, Taiwan Copyright © 2008, XAVi Technologies Corporation Information in this manual is subject to change without notice. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying or scanning, for any purpose, without the written permission of XAVi Technologies Corporation.
FG101 User’s Guide Table of Contents 1 Introduction................................................................................................. 1 Features ................................................................................................................................1 Device Requirements ...........................................................................................................2 2 Getting to know the device.............................................................
FG101 User’s Guide DMZ ............................................................................................................................................. 25 ALG.............................................................................................................................................. 26 Security ...............................................................................................................................26 IP Address Filter ....................................
FG101 User’s Guide Force Busy................................................................................................................................... 56 Pickup and Release old............................................................................................................... 56 Pickup and put old on hold .......................................................................................................... 56 Switch between 2 active calls............................................
FG101 User’s Guide Appendix C – Glossary........................................................................................ 75 Appendix D - Specification ................................................................................. 82 Appendix E - Warranties ..................................................................................... 84 Appendix F - Regulation...................................................................................... 86 Appendix G - Contact information ........
FG101 User’s Guide 1 Introduction Congratulations on becoming the owner of the FG101, Ethernet IAD. You will now be able to access the Internet using your high-speed connection. The FG101 is an IAD integrating wireless, VoIP, and Ethernet interfaces into one device which provides the most flexibility and efficiency way to you.
FG101 User’s Guide De vic e Re quire me nts In order to use the FG101, you must have the following: High speed broadband service Instructions from your ISP on what type of Internet access you will be using, and the IP addresses needed to set up access One or more computers, each containing an Ethernet card (10Base-T/100Base-T network interface card (NIC)). For system configuration using the supplied web-based program: a web browser such as Internet Explorer v4 or later, or Netscape v4 or later.
FG101 User’s Guide 2 Getting to know the device Parts Che c k In addition to this document, your package should arrive containing the following: The device (FG101) Ethernet cable Power adapter One of FG101 devices RJ-45 Cable Power adapter Figure 1: FG101 Package Contents 3
FG101 User’s Guide FG101 Front Pane l The front panel of this FG101 will be described here which cover all front panel definitions of other models. Figure 2: FG101 Front Panel and LEDs Connector and LED definitions from left to right: Label Color Power Green or Red Function GREEN off: No power GREEN on: Power on RED on: Self-test fails On: Physical layer sync up successfully.
FG101 User’s Guide FG101 Re ar Pane l The rear panel of this FG101 will be described here which cover all rear panel definitions of other models.. Figure 3: FG101 Rear Panel Connections Connector definition: Label Function Antenna Connects to the 802.
FG101 User’s Guide 3 Connecting your device This chapter provides basic instructions for connecting the device to a computer or LAN and to the Internet. In addition to configuring the device, you need to configure the Internet properties of your computer(s). For more details, see the following sections in Appendix A: Configuring Ethernet PCs section Configuring Wireless PCs section This chapter assumes that you have already subscribed a broadband service with your Internet service provider (ISP).
FG101 User’s Guide Step 1. Connect the WAN port to Another 100Base BX device. Connect the WAN port to the Access Device with Active Ethernet connector. Step 2. Connect the Ethernet cable Connect up to four single Ethernet computers or to a HUB/Switch directly to the device via Ethernet cable(s). Note that the cables do not need to be crossover cables, the switch provides MDI and MDIX auto-detection. Step 3.
FG101 User’s Guide 4 Getting Start with the Web pages The device includes a series of Web pages that provide an interface to the software installed on the device. It enables you to configure the device settings to meet the needs of your network. You can access it through a web browser on a PC connected to the device. Ac c e ssing the We b page s To access the web pages, you need the following: A laptop or PC connected to the LAN or WLAN port on the device. A web browser installed on the PC.
FG101 User’s Guide Advanced Setup: provides information about the current configuration of various system features with options to change the configuration. It includes the sub menus WAN, LAN, NAT, Security, Quality of Service, Routing, DNS, and Port Mapping. Wireless Setup: provides wireless SSID, security, key and various options to change the configuration. It includes the sub menu, Basic, Security, MAC Filter, Wireless Bridge, Advanced, Quality of Service and Station Info.
FG101 User’s Guide Diagnostic: provides the diagnostic utility to check the LAN and Wireless physical connection and WAN connection as well. Management: provides the administration utilities. It includes the sub menus, Settings, System Log, TR-069 Client, Internet Time, Access Control, Update Software, and Save/Reboot.
FG101 User’s Guide Te sting your Se tup Once you have connected your hardware and configured your PCs, any computer on your LAN should be able to use the device to access the Internet. To test the connection, turn on the device, wait seconds till device booting up and then verify that the LEDs are illuminated as follows: LED Behavior Power (PWR) Solid red to indicate that the device is turned on. If this light is not on, check the power cable attachment.
FG101 User’s Guide Option Default Setting Explanation/Instructions User/Password admin/admin User name and password to access the device LAN Port IP Address Assigned static IP address: 192.168.1.1 This is the IP address of the LAN port on the device. The LAN port connects the device to your Ethernet network. Typically, you will not need to change this address. See Local Network section. Subnet mask: 255.255.255.
FG101 User’s Guide 5 Device Information The Device Information web page menu includes the following submenus: Summary WAN Statistics Route ARP DHCP. Summary The Summary Page of the device shows the following information, Board ID, Software version, Bootloader version, Wireless driver version, Line rate, LAN IP, Default gateway, Primary DNS server and Secondary DNS server.
FG101 User’s Guide Figure 7: WAN Port Information Statistic The Statistic Page of the device shows the following information, Interfaces, data transmitting (Received and Transmitted directions) in that interface such as total bytes, packets, error count and drop count.
FG101 User’s Guide Route The Route Page of the device shows the route table. It contains Destination IP address, Gateway, Subnet Mask, Flag, Metric, Service and Interface. Figure 10: Device Route Table Information ARP The ARP Page of the device shows the ARP table mapping the IP address and related MAC address. The ARP table contains IP address, Flag, MAC address, Device Interface.
FG101 User’s Guide 6 Advanced Setup The Advance Setup menu includes the sub menus WAN, LAN, NAT, Security, Quality of Service, Routing, DNS, and Port Mapping. WAN LAN NAT Security QoS (Quality of Service) Routing DNS Port Mapping WAN You can configure your internet connection from this page. This page displays the details of existing internet connection. The device allows 1 bridge connection and 1 route connection existing at that same time without VLAN setting.
FG101 User’s Guide Figure 14: WAN Port Configuration To configure VLAN tag on the WAN interface: Check the “VLAN Mux – Enable Multiple Protocols Over WAN with 802.1Q VLAN Tag” Enter the unique VLAN ID Enter the Mark of 802.
FG101 User’s Guide Bridging Figure 16: WAN Connection, Bridging Configuration To configure the Bridging settings: Check “Enable Bridge Service” to enable bridge service Enter the service name for this bridging interface. Click Next Figure 17: WAN Setup Summary The WAN Setup Summary page shows all of parameters. Click Save if correct and click Back to restart the configuration again.
FG101 User’s Guide PPP over Ethernet (PPPoE) Figure 18: WAN Connection, PPPoE Configuration To configure the PPPoE settings: Enter the User’s PPP Username and Password Enter the Service Provider Name if any Select the Authentication Method used during negotiation, default is AUTO. Check “Dial On Demand” if you do not need PPPoE connection always ON and enter the timeout value to disconnect the PPPoE connection when connection is idle and timeout.
FG101 User’s Guide Figure 19: IGMP Multicast and WAN Service Configuration Global Settings: Check to Enable IGMP Multicast Check to Enable WAN Service Enter the Service Name Click Next The WAN Setup Summary page as previous WAN Setup Summary figure shows all of parameters. Click Save if correct and click Back to restart the configuration again.
FG101 User’s Guide To configure the IP over Ethernet settings: Select “Obtain an IP address automatically” or “User the following (fixed) IP address” and then also enter the WAN IP address and WAN Subnet Mask. Select “Obtain default gateway automatically” or “User the following gateway” and then also enter the gateway IP address and Use WAN Interface where packets will be sent to.
FG101 User’s Guide LAN Figure 22: LAN Configuration To configure LAN: Enter the IP address which the CPE in the LAN will use to connect to the device. For example, enter 192.168.1.1 Enter the Subnet Mask. For example, enter 255.255.255.0 Check to Enable IGMP Snooping. This feature will snoop all of IGMP packets and record related information. Therefore, multicast packets will be generated to the related LAN ports only to avoid the packet flooding on all of LAN ports.
FG101 User’s Guide NAT(Ne twork Ac c e ss Translation) The NAT feature provides the basic firewall feature to avoid hacker attacks from remote site. There are three more setting pages including virtual server, port trigger, and DMZ to provide specified service for remote users. Virtual Server Virtual Server enables you to run a server on your local network that can be accessed from the remote parties. You need to set up a rule to tell the device on which computer the server is held.
FG101 User’s Guide Enter the Start External Port # and End External Port # that open to remote to access the service Select the Protocol from the list Enter the Start Internal Port # and End Internal Port # that may use different port # to secure the service. If you use the same port # as external port #, please leave Internal Port # as blank. Click Save/Apply Port Triggering The feature is similar to the virtual server, but provides a more secure way to provide your device.
FG101 User’s Guide Figure 26: Add A Rule Of Port Triggering DMZ A DMZ (DeMilitarized Zone) host is a computer on your network that can be accessed from the Internet. The de-militarised zone (DMZ) is for forwarding IP packets from the remote parties that are not fixed to any of the applications configured in the virtual server. These packets are forwarded to a designated DMZ host device.
FG101 User’s Guide ALG A ALG (Application Layer Gateway) is a method to allow specific application to pass through NAT firewall. Figure 28: ALG configuration Global Setting Check to select SIP ALG enabled Click Save/Apply Se c urity The Security feature provides two more setting pages including IP filtering in Routed mode and Parental Control. IP Address Filter The device can block the packet in outgoing and incoming directions.
FG101 User’s Guide Figure 30: Add - Outgoing IP Filter Setup Global Setting Enter the Filter Name Select the Protocol from the selection list.
FG101 User’s Guide Click Add to add a rule of Incoming IP Filtering. Check Remove and click Remove to remove the specified entry. Figure 32: Add - Incoming IP Filter Setup Global Setting Enter the Filter Name Select the Protocol from the selection list.
FG101 User’s Guide Parental Control This feature allows you to configure some of PCs in LAN to surf Internet in specific time period. Figure 33: Parental Control Configuration Click Add to add a rule of schedule for parental control. Check Remove and click Remove to remove the specified entry. Figure 34: Time of Day Restriction Configuration Global Setting Enter the Username Select the Browser’s MAC Address or Other MAC Address to enter the specific PC MAC address.
FG101 User’s Guide Quality of Se rvic e The Quality of Service feature provides a method to prioritize the packet and arrange a better efficiency of bandwidth. In other words, some traffic such as voice or video has handled as higher priority than others such as data to get near real time response. Figure 35: Quality of Service Configuration Global Setting Check Enable QoS (Quality of Service) Select “Default DSCP Mark” from the list if the egress packets that do not match any classification rules.
FG101 User’s Guide Check Remove and click Remove to remove the specified entry. Figure 37: Quality of Service Configuration The screen creates a traffic class rule to classify the upstream traffic, assign queue priority which defines the precedence and type of service. A rule consists of a class name and at least one condition below. All of the specified conditions in this classification rule must be satisfied for the rule to take effect. Click 'Save/Apply' to save and activate the rule.
FG101 User’s Guide Select the Physical LAN Port from the list which packets through this port will be classified. Select the Protocol from the list which packets with this protocol will be classified. Select the Differentiated Service Code Point (DSCP) Mark Check from the list. Enter the Source IP Address, Source Subnet Mask, and UDP/TCP Source Port (single port or port range (Port:Port)).
FG101 User’s Guide Static Route You could create your own routing entry to configure the data traffic in the network. Click Add to add entry. Figure 39: Static Route Configuration Global Setting Enter the Destination Network Address and Subnet Mask (range) Check Use Gateway IP Address and enter the IP address where packet will be forwarded to.
FG101 User’s Guide DNS The DNS feature provides two more setting pages including DNS server setting and Dynamic DNS. DNS Server Figure 41: DNS Configuration Global Setting Check Enable Automatic Assigned DNS checkbox, this router will accept the first received DNS assignment from one of the PPPoE or Static IP/DHCP interface. If the checkbox is not checked, enter the IP addresses of the static primary DNS server and secondary DNS server.
FG101 User’s Guide Figure 43: Add a Dynamic DNS Global Setting Select the Dynamic DNS service provider from the list Enter the your Hostname Select the Interface from the list where the device can reach it for registration Enter the Username and Password Click Save/Apply to save the configuration 35
FG101 User’s Guide Port Mapping The page provides Port Mapping configuration. In default, the LAN1 to LAN4, wireless and virtual wireless_guest are grouped together as a single Ethernet environment. Port Mapping supports multiple ports to VLAN groups. Each VLAN group will perform as an independent network. To support this feature, you must create mapping groups with appropriate LAN and WAN interfaces. Figure 44: Port Mapping Configuration Click Add to add VLAN setting.
FG101 User’s Guide interface. The selected LAN interface will be removed from its original group and joined this new group. Click Save/Apply to save the configuration.
FG101 User’s Guide 7 Wireless Setup The Wireless Setup web page menu comprises: Basic Security MAC Filter Wireless Bridge Advanced Quality of Service Station Information Se c urity The device provides wireless connection with security including authentication method and data encryption to protect your data in the air.
FG101 User’s Guide Figure 47: Wireless Setting – Security Global Setting Select the SSID from the list, then set the related security parameters Select the method of Network Authentication. It could be OPEN (none), Shared, 802.1X, WPA, WPA-PSK, WPA2, WPA2-PSK, Mixed WPA2/WPA, Mixed WPA2/WPA-PSK Select the method of WEP Encryption if Network Authentication is Open.
FG101 User’s Guide If the Network Authentication is WPA, enter WPA Group Rekey Interval, the IP address and Port number of Radius server, Radius Key, WPA Encryption Method (TKIP, AES, TKIP+AES), enable or disable WEP encryption. If WEP Encryption is enabled, select the Encryption Strength with 64bits or 128bits, select the current Key Index and enter the key and four keys when necessary.
FG101 User’s Guide If the Network Authentication is WPA2, select Enable or Disable for WPA2 Pre-authentication, enter value of Network Re-Auth Interval, enter value of WPA Group Rekey Interval, the IP address and Port number of Radius server, Radius Key, WPA Encryption Method (TKIP, AES, TKIP+AES), enable or disable WEP encryption. If WEP Encryption is enabled, select the Encryption Strength with 64bits or 128bits, select the current Key Index and enter the key and four keys when necessary.
FG101 User’s Guide If the Network Authentication is Mixed WPA2/WPA-PSK (pre-shared key), enter the WPA Pre-Shared Key and enter WPA Group Rekey Interval, WPA Encryption Method (TKIP, AES, TKIP+AES), enable or disable WEP encryption. If WEP Encryption is enabled, select the Encryption Strength with 64bits or 128bits, select the current Key Index and enter the key and four keys when necessary Click Save/Apply to save the configuration.
FG101 User’s Guide Click Add to add more wireless MAC address or click Remove to remove the specified entry. Enter the MAC Address of wireless client Click Save/Apply to save the configuration. Wire le ss Bridge The wireless bridge feature is also known as WDS, Wireless Distribution System).
FG101 User’s Guide Advanc e d This page allows you to configure advanced parameters for wireless communication. Figure 51: Wireless Setting – Advanced Global Setting Enable AP Isolation if you do not want AP to be able to communicate with each other. Set the Wireless Communication Band. If you do not know it, please it as default.
FG101 User’s Guide Set the Maximum Associated Wireless Client Set XPress Technology enabled or disabled. Set 54g Mode to 54g Auto, 54g Performance, 802.11b, 54g LRS (limited rate support). Set 54g Protection to AUTO if there are 802.11g and 802.11b coexisting in the wireless network. Set Afterburner Technology Set Preamble Type. A preamble is a signal that sync up the timing between devices. Set Transmission Power. Larger value means more coverage.
FG101 User’s Guide Station Information The table shows up whole associated wireless clients the device and their status.
FG101 User’s Guide 8 VoIP Setup The VoIP Setup web page menu comprises: Interface Setup Provisioning Setup SIP Setup Line 1 Setup Line 2 Setup RTP/Codec Setup Operational Setup Figure 54: VoIP Configuration – Interface Setup Global Setting: Select Interface Name that voice packet go through Select Location where you are located Click button to Start SIP client or Stop SIP client 47
FG101 User’s Guide Provisioning Se tup This page allows you to setup the provisioning server if ISP uses this method to provide customer’s configuration profile. The device will use TFTP protocol to get the configuration information from the server.
FG101 User’s Guide Global Setting: Select the SIP Transport Protocol: UDP or TCP. Enter the Listen Port number which is a port number of UDP or TCP. Enter the Maximum Redirect number which is the number that VoIP may allow to redirect or forward to. Enter the Failover Retries number of seconds which ISP requests to retransmit if there is no response received. Enter the STUN Server (IP address or host name) and Port Number. The STUN server is used to pass through NAT firewall.
FG101 User’s Guide Enter UID (User Name) for Line 1 Enter the Password Enter the Display Name which will be shown in the called party when you call out. Enter the Login ID if your login username is not the UID. Enter the Primary Proxy Server IP address or domain name and also port number Enter the Second Proxy Server IP address or domain name and also port number is applicable Enter the Registrar Server IP address or domain name and also port number if applicable.
FG101 User’s Guide Global Setting: Select to Enable this line or not Enter UID (User Name) for Line 2 Enter the Password Enter the Display Name which will be shown in the called party when you call out. Enter the Login ID if your login username is not the UID.
FG101 User’s Guide RTP/ Code c Se tup This page allows you to setup the parameters of Real Time Protocol (RTP) and voice codec to control the quality of voice connection. Figure 59: VoIP Configuration – RTP/Codec Setup Global Setting: Enter the TOS byte. The TOS stands for Type of Service. It is defined in the RFC1394 and used in RTP packet. Enter the RTP Packet Period of milliseconds. Suggest leave it as default for better quality. Select the DTMF Method from the list.
FG101 User’s Guide Ope rational Se tup This page allows you to configure the call features including call forward, call waiting, three-way conference and so on as well as tones, FXS and caller ID.
FG101 User’s Guide Figure 61: VoIP Configuration – Operational Setup 2 Global Setting: Place a check in the list of call features which is supported in Line 1 and Line 2. Enter the value of feature timers including Redialing Duration, Retrial Interval, OnHook Delay, PSTN Session Progress Timeout, Call Waiting Ring Timeout. Enter the value of Signal Timers including Call Waiting Period, Reorder Delay, Ring Timeout, No Answer Timeout, Min. Hook Flash Time, Max. Hook Flash Time.
FG101 User’s Guide 9 Voice Supplementary Service Call Forward There are three types of call forward, call forward unconditional, call forward no response and call forward on busy. You could activate and deactivate these features by press keypad in the phone. Call Forward Unconditional Call Forward Unconditional (CFU), this enables the customer to have all incoming calls, which are addressed to his number, forwarded to another number.
FG101 User’s Guide Static Configuration Secret Number is usually an extra service and customers are charged an additional monthly fee. It must be possible to provision from remote if CLIR is enabled or disabled for each outgoing phone call. On per call basis Caller Line Identification Restriction (CLIR) enables a calling party to prevent presentation, on a call by call basis, of his number to the called party. This is in Sweden a regulatory requirement for an operator to provide.
FG101 User’s Guide Timeout The customer receives a call when in a conversation, and chooses to ignore the call waiting notification, the calling party will receive a busy signal after 24 seconds. Thre e Partie s Confe re nc e Three party conference can be invoked from Call waiting or Enquiry services. When the subscriber has two active calls, one on hold and one in conversation state, it shall be possible to connect all three into a three parties conference.
FG101 User’s Guide Call Bac k Busy Subsc ribe r (Busy) Call Back Busy Subscriber (CCBS) enables a calling customer (A), encountering a busy destination (B), to have the retry dialing automatically until destination becomes idle, without having to make a new call attempt. Activation: press 5 when encountering a busy tone Deactivation: # 37 # deactivates all CCBS The device will reattempt the last made call every 60 seconds if CCBS is avtivated.
FG101 User’s Guide 10 Diagnostic Diagnostic This page allows you to diagnostic the connections of LAN, Wireless and WAN ports. Figure 62: Diagnostic Click Test to run the test script and get the diagnostic result.
FG101 User’s Guide 11 Management The Management web page menu comprises: Settings System Log TR-069 Client Internet Time Access Control Update Software Save/Reboot Se ttings This page allows you to backup the current configuration of the device, update the configuration, and restore default configuration (factory setting). Figure 63: Backup Settings To click Backup Settings to backup the current settings of the device into file in PC.
FG101 User’s Guide Figure 65: Restore Default Settings To click Restore Default Settings to restore the factory default settings. Syste m Log This page allows you to view system log and also configure system log that way you want to see.
FG101 User’s Guide Global Setting Select to Enable Log function or not Select Log Level from the list Select Display Level from the list Select Mode from the list Click Save/Apply to save the configuration. TR- 069 Clie nt This page allows you to access TR-069 ACS (Auto-Configuration Server). The ACS can provision, configure, and diagnostic the device from remote site. Figure 68: Management Configuration – Firmware Upgrade Global Setting Select to Enable or Disable to send Inform packet to ACS.
FG101 User’s Guide Inte rne t Time This page allows you to sync up the real time clock from Internet. . Figure 69: Internet Time Configuration Global Setting Check to Automatically synchronize with Internet time servers Click Save to save your settings Ac c e ss Control This submenu provides you local (LAN) or remote (WAN) access to the device. This may help the IT support staff to configure the router locally or remotely.
FG101 User’s Guide Global Setting: Specify the method by which you wish to access the router locally or remotely by selecting it. The following are the methods available for local and remote access: FTP HTTP ICMP (Ping) SSH TELNET TFTP Click Save/Apply to save the configuration. IP Address Figure 71: Management Configuration – Access Control: IP Address Click to enable or disable Access Control by IP address. Click Add to add IP address. Check Remove and click Remove to remove the specified entry.
FG101 User’s Guide view configuration settigns and statistics, as well as updaet the device software. Figure 73: Management Configuration – Access Control: Password Global Setting: Select the level of Username Enter the Old Password Enter the New Password and Confirm Password Click Save/Apply to save the configuration.
FG101 User’s Guide Update Software This page allows you to upgrade the software (firmware). Figure 74: Management Configuration – Update Software Global Setting: First of all, you have to get the updated software (firmware) from ISP or manufacture. Click Browser to specify the location and filename Click Update Software to start the process. It could take minutes to complete it. Save / Re boot This page allows you to save current configuration and reboot to use the settings.
FG101 User’s Guide Appendix A - Configuring the Internet Settings This appendix provides instructions for configuring the Internet settings on your computers to work with the device. Configuring Ethe rne t PCs Before you begin By default, the device automatically assigns the required Internet settings to your PCs. You need to configure the PCs to accept this information when it is assigned.
FG101 User’s Guide displayed with a list of currently installed network components. If the list includes Internet Protocol (TCP/IP), then the protocol has already been enabled. Skip to step 10. If Internet Protocol (TCP/IP) does not display as an installed component, click Install. In the Select Network Component Type dialog box, select Protocol, and then click Add. Select Internet Protocol (TCP/IP) in the Network Protocols list, and then click OK.
FG101 User’s Guide In the Windows task bar, click the Start button, point to Settings, and then click Control Panel. Double-click the Network icon. The Network dialog box displays with a list of currently installed network components. If the list includes TCP/IP, and then the protocol has already been enabled. Skip to step 9. If TCP/IP does not display as an installed component, click Add. The Select Network Component Type dialog box displays.
FG101 User’s Guide Click OK twice to confirm and save your changes, and then close the Control Panel. Assigning static Internet information to your PCs If you are a typical user, you will not need to assign static Internet information to your LAN PCs because your ISP automatically assigns this information for you. In some cases however, you may want to assign Internet information to some or all of your PCs directly (often called “statically”), rather than allowing the device to assign it.
FG101 User’s Guide Configuring Wire le ss PCs You need to configure the operating system installed on your Wireless PCs using the same procedure described for Configuring Ethernet PCs section. Positioning the wireless PCs The wireless network cards used determine the maximum distance between your wireless PCs and your device. Guidelines on positioning the hardware components of your wireless network should be provided by your network card provider.
FG101 User’s Guide Appendix B - Troubleshooting This appendix suggests solutions for problems you may encounter in installing or using the device, and provides instructions for using several IP utilities to diagnose problems. Contact Customer Support if these suggestions do not resolve the problem. Trouble shooting Sugge stions Problem Troubleshooting Suggestion LEDs Power LED does not illuminate after product is turned on. LINK LAN LED does not illuminate after Ethernet cable is attached.
FG101 User’s Guide Problem Troubleshooting Suggestion I forgot/lost my user ID or password. If you have not changed the password from the default, try using “admin” as both the user ID and password. Otherwise, you can reset the device to the default configuration by pressing three times the Reset Default button on the front panel of the device. Then, type the default User ID and password shown above.
FG101 User’s Guide You can also test whether access to the Internet is working by typing an external address, such as that for www.yahoo.com (216.115.108.243). If you do not know the IP address of a particular Internet location, you can use the nslookup command, as explained in the following section. From most other IP-enabled operating systems, you can execute the same command at a command prompt or through a system administration utility.
FG101 User’s Guide Appendix C – Glossary Term Description 802.11 A family of specifications for wireless LANs developed by a working group of the IEEE. This wireless Ethernet protocol, often called Wi-Fi. 10BASE-T A designation for the type of wiring used by Ethernet networks with a data rate of 10 Mbps. Also known as Category 3 (CAT 3) wiring. See data rate, Ethernet. 100BASE-T A designation for the type of wiring used by Ethernet networks with a data rate of 100 Mbps.
FG101 User’s Guide types of data. See routing. Broadband A telecommunications technology that can send different types of data over the same medium. DSL is a broadband technology. Broadcast To send data to all computers on a network. DHCP Dynamic Host Configuration Protocol DHCP automates address assignment and management. When a computer connects to the LAN, DHCP assigns it an IP address from a shared pool of IP addresses; after a specified time limit, DHCP returns the address to the pool.
FG101 User’s Guide FTP Gbps File Transfer Protocol A program used to transfer files between computers connected to the Internet. Common uses include uploading new or updated files to a web server, and downloading files from a web server. Abbreviation of Gigabits per second, or one billion bits per second. Internet data rates are often expressed in Gbps. Host A device (usually a computer) connected to a network.
FG101 User’s Guide LED Light Emitting Diode An electronic light-emitting device. The indicator lights on the front of the device are LEDs. MAC address Media Access Control address The permanent hardware address of a device, assigned by its manufacturer. MAC addresses are expressed as six pairs of hex characters, with each pair separated by colons. For example; NN:NN:NN:NN:NN:NN. See network mask. Mask Mbps Abbreviation for Megabits per second, or one million bits per second.
FG101 User’s Guide PPPoA Point-to-Point Protocol over ATM One of the two types of PPP interfaces you can define for a Virtual Circuit (VC), the other type being PPPoE. You can define only one PPPoA interface per VC. PPPoE Point-to-Point Protocol over Ethernet One of the two types of PPP interfaces you can define for a Virtual Circuit (VC), the other type being PPPoA. You can define one or more PPPoE interfaces per VC. Protocol A set of rules governing the transmission of data.
FG101 User’s Guide TFTP Trivial File Transfer Protocol A protocol for file transfers, TFTP is easier to use than File Transfer Protocol (FTP) but not as capable or secure. TKIP Temporal Key Integrity Protocol (TKIP) provides WPA with a data encryption function. It ensures that a unique master key is generated for each packet, supports message integrity and sequencing rules and supports re-keying mechanisms. Triggers are used to deal with application protocols that create separate sessions.
FG101 User’s Guide Web site WEP Wireless A computer on the Internet that distributes information to (and gets information from) remote users through web browsers. A web site typically consists of web pages that contain text, graphics, and hyperlinks. See hyperlink, web page. Wired Equivalent Privacy (WEP) encrypts data over WLANs. Data is encrypted into blocks of either 64 bits length or 128 bits length. The encrypted data can only be sent and received by users with access to a private network key.
FG101 User’s Guide Appendix D - Specification A1. Hardware Specifications LAN Interface Four port 10/100BaseT Ethernet Switch (4 * RJ-45 connectors), IEEE 802.3u with MDI/MDIX auto-detection • Integrated 802.11b/g WLAN Access Point • • • • • • • • WAN fiber Interface Compliant with IEEE802.3ah 100Base-BX Compliant with ITU-T G.
FG101 User’s Guide DNS relay Wireless LAN Supports 802.1x; WEP; WEP2; WPA; WPA2; TKIP; AES; 802.
FG101 User’s Guide Appendix E - Warranties B1. Product Warranty XAVi Technologies warrants that the xDSL unit will be free from defects in material and workmanship for a period of twelve (12) months from the date of shipment.
FG101 User’s Guide B2. Warranty Repair 1. During the first three (3) months of ownership, XAVi Technologies will repair or replace a defective product covered under warranty within twenty-four (24) hours of receipt of the product. During the fourth (4th) through twelfth (12th) months of ownership, XAVi Technologies will repair or replace a defective product covered under warranty within ten (10) days of receipt of the product.
FG101 User’s Guide Appendix F - Regulation FCC Part 15 Notice Warning: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 to the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment.
FG101 User’s Guide FCC Part 68 Notice This equipment complies with Part 68 of FCC Rules. On the base unit of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. IF REQUESTED, THIS INFORMATION MUST BE GIVEN TO THE TELEPHONE COMPANY. The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called.
FG101 User’s Guide UL Safety Regulations Disconnect TNV circuit connector or before removing cover or equivalent. Disconnect TNV circuit connector(s) before disconnecting power. Do not use this product near water for example, near a bathtub, washbowl, and kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightening.
FG101 User’s Guide Appendix G - Contact information You can help us serve you better by sending us your comments and feedback. Listed below are the addresses, telephone and fax numbers of our offices. You can also visit us on the World Wide Web at www.xavi.com.tw for more information. We look forward to hearing from you! WORLD HEADQUARTER XAVi Technologies Corporation 9F, No.
