ThinkPad® W700 Service and Troubleshooting Guide
ThinkPad® W700 Service and Troubleshooting Guide
Note Before using this information and the product it supports, be sure to read the following: v Safety and Warranty Guide included in the package with this publication. v Wireless related information in online Access Help and Appendix D, “Notices,” on page 67. v Regulatory Notice included in the package with this publication. The Safety and Warranty Guide and the Regulatory Notice have been uploaded on the Web site. To refer to them, go to http://www.lenovo.
Contents Read this first . . . . . . . . . . . v Chapter 1. Finding information . . . . . 1 This guide and other publications . . . . . 1 Finding information with the ThinkVantage button . . . . . . . . . . . . . . 2 Chapter 2. Taking care of your ThinkPad computer . . . . . . . . . . . . Important tips. . . . . . . . . . . Be careful about where and how you work Be gentle with your computer . . . . Register your computer . . . . . . Carry your computer properly . . . .
EU-EMC Directive (2004/108/EC) EN 55022 class B Statement of Compliance Japanese VCCI Class B statement . . Japanese statement of compliance for products less than or equal to 20 A per phase . . . . . . . . . . . EU WEEE Statements . . . . . . . Notice for users in the U.S.A. . . . . iv . . . . . . 70 . 71 . 71 . 71 . 72 ThinkPad® W700 Service and Troubleshooting Guide ENERGY STAR model information . Notice for Regulatory information . . . . . . 72 . 74 Trademarks . . . . . . . . . . .
Read this first Be sure to follow the important tips given here to continue to get the most use and enjoyment out of your computer. Failure to do so might lead to discomfort or injury, or cause your computer to fail. Protect yourself from the heat that your computer generates. When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot. The temperature they reach depends on the amount of system activity and the level of charge in the battery.
Protect the cables from being damaged. Applying strong force to cables may damage or break them. Route communication lines, or the cables of an AC adapter, a mouse, a keyboard, a printer, or any other electronic device, so that they cannot be walked on, tripped over, pinched by your computer or other objects, or in any way subjected to treatment that could interfere with the operation of your computer. Protect your computer and data when moving it.
Chapter 1. Finding information This guide and other publications Setup Instructions helps you to unpack your ThinkPad® computer and get started. It includes a few tips for first-time users. This Service and Troubleshooting Guide provides information about caring for your ThinkPad computer, basic troubleshooting information, some recovery procedures, help and service information, and warranty information for your computer.
Regulatory Notice supplements this Guide. Read it before you use the wireless features of your ThinkPad computer. The ThinkPad computer complies with the radio frequency and safety standards of any country or region in which it has been approved for wireless use. You are requested to install and use your ThinkPad computer in strict accordance with the local RF regulations.
Chapter 2. Taking care of your ThinkPad computer Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer. For the most important instructions for using your computer, see “Read this first” on page v.
Note: Not all such appliances cause a significant electrostatic charge. Be gentle with your computer v Avoid placing any objects (including paper) between the display and the keyboard or the palm rest. v Your computer display is designed to be opened and used at an angle slightly greater than 90 degrees. Do not open the display beyond 180 degrees, as this might damage the computer hinge. v Do not turn your computer over while the AC adapter is plugged in. This could break the adapter plug.
v When replacing the primary HDD or SSD, reattach the cover of the drive slot. v Store your external and removable hard disk or optical drives in the appropriate containers or packaging when they are not being used. v Before you install any of the following devices, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. The static electricity could damage the device.
1. Prepare a mixture of a gentle kitchen-use detergent (one that does not contain abrasive powder or strong chemicals such as acid or alkaline). Use 5 parts water to 1 part detergent. 2. Absorb the diluted detergent into a sponge. 3. Squeeze excess liquid from the sponge. 4. Wipe the cover with the sponge, using a circular motion and taking care not to let any excess liquid drip. 5. Wipe the surface to remove the detergent. 6. Rinse the sponge with clean running water. 7.
Chapter 3. Solving computer problems Note: See Access Help if your system is running and Access Help is accessible. This chapter presents information for use when Access Help is inaccessible. Frequently asked questions This section lists frequently asked questions and tells where you can find detailed answers. For details about each publication included in the package with the ThinkPad computer, see “This guide and other publications” on page 1.
How can I contact the Customer Support Center? See Chapter 6, “Getting help and service,” on page 49 of this Guide. For the phone numbers of the Customer Support Center nearest to you, see “Worldwide telephone list” on page 51. Where can I find warranty information? See the separate Safety and Warranty Guide for detailed warranty information. For the warranty applicable to your computer, including the warranty period and type of warranty service, see Appendix A, “Warranty information,” on page 57.
7. Select Restart; then press Enter. Move the cursor to the option you want for restarting your computer; then press Enter. Your computer restarts. Diagnosing problems If you have a problem with your computer, you can test it by using PC-Doctor® for Windows. To run PC-Doctor for Windows, do as follows: 1. Click Start. 2. Move the pointer to All Programs and then to PC-Doctor for Windows. 3. Click PC-Doctor for Windows. For more information about PC-Doctor for Windows, see the Help for the program.
4. Using cursor keys, select Main hard disk drive or Ultrabay hard disk drive. Press Enter to start the diagnostic program. The diagnostic program runs a read verification test and a speed test of the drive you select, and reports its findings. 5. If the diagnostic program returns any error messages, call the Customer Support Center for service.
Error messages Note: 1. In the charts, x can be any character. 2. The version of PC-Doctor referred to here is PC-Doctor for Windows. Message Solution 0176: System Security - The System has been tampered with. This message is displayed if you remove the Security Chip and reinstall it, or install a new one. To clear the error, enter the BIOS Setup Utility. If this does not solve the problem, have the computer serviced. 0182: Bad CRC2. Enter BIOS Setup and load Setup defaults.
Message Solution 0200: Hard disk error The HDD or SSD is not working. Make sure that the HDD or SSD is attached firmly. Run the BIOS Setup Utility; then make sure the drive is not disabled in the Startup menu. 021x: Keyboard error Make sure that there are no objects placed on the keyboard, or if you have one, the external keyboard. Turn off the computer, and turn off all attached devices. Turn on the computer first; then turn on the attached devices.
Message Solution 0280: Previous boot incomplete Your computer was previously unable to complete the boot process. Turn the computer off; then turn it on to start the BIOS Setup Utility. Verify the configuration and then restart the computer either by choosing the Exit Saving Changes option under the Restart item or by pressing F10. If you still see the same error code, have the computer serviced. 1802: Unauthorized network card is plugged in - Power off and remove the miniPCI network card.
Message Solution The power-on password prompt A power-on password or a supervisor password is set. Type the password and press Enter to use the computer. If the power-on password is not accepted, a supervisor password might have been set. Type the supervisor password and press Enter. If you still see the same error message, have the computer serviced. The hard disk password prompt An HDD or SSD password is set. Type the password and press Enter to use the computer.
Message Solution Cannot boot from any device. Check the status of the device which you want to boot from. Device not found Check the device you want to boot from. Device error Check the device you want to boot from. No valid operating system Check that the operating system has no failure and is installed correctly. Excluded from boot order Open the BIOS Setup Utility and add the device to boot order.
If one of the following error code messages is displayed on the screen, have the computer serviced: 02F4: EISA CMOS not writable 02F5: DMA test failed 02F6: Software NMI failed 02F7: Fail-safe timer NMI failed Fan error Thermal sensing error Errors without messages Problem: When I turn on the machine, nothing appears on the screen and the machine does not beep while starting up. Note: If you are not sure whether you heard any beeps: 1.
Problem: When I turn on the machine, only a white cursor appears on a blank screen. Solution: Note: If you have modified a partition on your HDD or SSD by using a partition software, information about that partition, or the master boot record, may have been destroyed. 1. Turn off the computer, and then turn it on again. 2.
Memory problems Problem: Your memory is not operating properly. Solution: 1. Verify that the memory is installed and seated correctly in your computer. It may be necessary to remove all added memories to test the computer with only the factory-installed memories, and then reinstall the memory one at a time to ensure a proper connection. For the procedures to remove and reinstall a memory, refer to “Replacing memory” on page 45. 2. Check for error messages during startup.
Keyboard problems Problem: All or some keys on the keyboard do not work. Solution: For Windows Vista®: 1. Click Start → Control Panel. 2. Click Hardware and Sound, and then click Keyboard. 3. Select the Hardware tab. In the Device Properties, make sure that the Device Status is This device is working properly. For Windows XP: 1. Click Start → Control Panel. 2. Click Printers and Other Hardware, and then click Keyboard. 3. Select the Hardware tab.
Sleep (standby) or hibernation problems Problem: The computer enters sleep (standby) mode (the sleep/standby indicator turns on) immediately after Power-on self-test (POST). Solution: 1. Make sure that: v The battery is charged. v The operating temperature is within the acceptable range. See “Specifications” on page 64. 2. If these items are correct, have the computer serviced. Problem: The critical low-battery error message is displayed, and the computer immediately turns off.
Problem: While operating with the battery, the computer does not return from sleep (standby) mode, or the sleep (standby) indicator stays on and the computer does not work. Solution: The system may have entered sleep (standby) or hibernation mode automatically because the battery is depleted. 1. Connect the AC adapter to the computer. 2. If the sleep (standby) indicator is on, press Fn. If the sleep (standby) indicator is off, press the power switch to resume operation. 3.
Computer screen problems Problem: Incorrect characters appear on the screen. Solution: 1. Make sure that the operating system and the application program are installed correctly. 2. If they are installed and configured correctly, have the computer serviced. Problem: Missing, discolored, or bright dots appear on the screen every time I turn on my computer. Solution: This is an intrinsic characteristic of the TFT technology. Your computer’s display contains multiple thin-film transistors (TFTs).
Problem: The screen is unreadable or distorted. Solution: Make sure that: v The screen resolution and color quality are correctly set. v The display device driver is installed correctly. v The monitor type is correct. To check these settings, do as follows: For Windows Vista: 1. Right-click on the desktop, click Personalize, then click Display Settings. 2. Check whether the screen resolution and color quality are correctly set. 3. Click Advanced Settings. 4. Click the Adapter tab. 5.
Solution (continued): For Windows XP: 1. Right-click on the desktop, click Properties to open the Display Properties window, then click the Settings tab. 2. Check whether the screen resolution and color quality are correctly set. 3. Click Advanced. 4. Click the Adapter tab. 5. Make sure that the correct device driver name is shown in the adapter information window. Note: The device driver name depends on the video chip that has been installed on your computer. 6. Click the Properties button.
Battery problems Problem: The battery does not charge. -orThe operating time for a fully charged battery is short. -orThe battery cannot be fully charged by the power-off method in the standard charge time for the computer. Solution: For details, see ″Problem solving″ in Access Help Problem: The computer does not operate with a fully charged battery. Solution: The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again.
Hard disk drive (HDD) or solid state drive (SSD) problems Problem: After setting a hard disk password on the HDD or SSD of the computer, you moved the drive to another computer. Now you cannot unlock the hard disk password. Solution: Your computer supports an enhanced password algorithm. Computers older than yours may not support such a security function. If you have set a hard disk password with Using Passphrase enabled in the BIOS Setup Utility, and want to use the HDD or SSD in an older computer: 1.
Problem: You cannot change or remove a hard disk password in the BIOS Setup Utility. Solution: A hard disk password can be changed or removed only if the setting of Using Passphrase in the BIOS Setup Utility - enabled or disabled - is the same as it was when you set the password. If the Hard Disk x Password menu in the BIOS Setup Utility is grayed out and unavailable: 1. Turn off the computer. 2. Uninstall the HDD or SSD. 3. With the HDD or SSD uninstalled, turn on the computer.
Fingerprint reader problems Problem: You cannot register or authenticate your finger. Solution: If your finger has any of the following conditions, you may not be able to register or authenticate it. v Your finger is wrinkled, rough, dry, injured, stained, oily, or wet. v The surface of your finger is very different from when you enrolled your fingerprint. To improve the situation, try the following: v If your hands are too dry, apply lotion to them.
Problem: When you start up your computer, the operating system does not start up from the device that should start it up. Solution: The device that starts up the operating system may not be included in the ″Boot priority order″ list in the BIOS Setup Utility. To check whether the device is included in the ″Boot priority order″ list, do as follows: 1. Turn off the computer, and then turn it on again. 2. When the ThinkPad logo comes up, immediately press F1 to enter the BIOS Setup Utility. 3.
RAID problems Problem: The RAID 0 volume is reported as ″Failed.″ Solution: One hard disk in the RAID 0 array may be missing or may have been damaged. If you have removed the disk, reinstall it, and then turn on the computer. Check the status of the RAID volume in Intel® Matrix Storage Manager option ROM or Intel Matrix Storage Console. The status should be ″Normal″ again.
Solution (continued): For using Intel Matrix Storage Manager option ROM: 1. Replace the hard disk drive, and then turn on the computer. 2. During the startup, the state of the RAID volume is shown as ″Degraded,″ and a prompt to rebuild the volume is displayed on the screen. 3. Click Yes to select a new hard disk drive. 4. The state of the volume changes to ″Rebuild,″ and a message is displayed informing you that the volume will be rebuilt within the operating system. 5.
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Chapter 4. Recovery options Introducing Rescue and Recovery If Windows is not running properly, use the Rescue and Recovery workspace to help solve or identify your problem. 1. Turn off the computer, and then turn it on again. 2. When the ThinkPad logo comes up, immediately press the ThinkVantage button. 3. After the Rescue and Recovery workspace opens, you can do the following: v Rescue and Restore your files, folders, or backups. v Configure your system settings and passwords.
Restoring the factory contents The complete backup of all the files and programs that Lenovo preinstalled on your computer may have shipped on recovery discs with your computer or resides in a hidden protected area, or partition, of the HDD. Although hidden, the backups in the partition consume the drive space. Therefore, when checking the capacity of your HDD according to Windows, you might note that the total capacity of the storage drive appears to be smaller than anticipated.
Restoring the factory contents using the recovery discs If a set of recovery discs is enclosed with your computer, or you have created or purchased recovery discs, you can restore the factory contents by using the discs in the following procedure: 1. Make sure that in the BIOS Setup Utility the startup sequence is set so that the system starts up from the recovery discs. 2. Insert the Rescue and Recovery disc into the DVD drive. 3. Restart the computer.
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Chapter 5. Upgrading and replacing devices Replacing the battery Important: Read Safety and Warranty Guide before replacing the battery. To replace the battery 1. Turn off the computer, or enter hibernation mode. Then disconnect the AC adapter and all cables from the computer. 2. Close the computer display, and turn the computer over. 3. Slide and hold the battery latch 1 . Then, remove the battery 2 . 1 2 4. Install a fully charged battery by sliding it into the battery compartment. 5.
Upgrading the hard disk drive or solid state drive Important: Read Safety and Warranty Guide before replacing the HDD or SSD. You can replace the solid state drive (SSD) or the hard disk drive (HDD) with a new one by following the procedure below. You can purchase a new HDD or SSD from your reseller or Lenovo marketing representative. Note: v Replace the HDD or SSD only if you are upgrading it or having it repaired.
To replace the HDD 1. Turn off the computer; then disconnect the AC adapter and all cables from the computer. 2. Close the computer display, and turn the computer over. 3. Remove the battery. 4. Remove the screw that secures the drive slot cover. 5. Remove the cover. Chapter 5.
6. Remove the drive by pulling out the tab. 7. Detach the rubber rails from the drive. 8. Attach the rubber rails to the new drive.
9. Insert the drive into the drive bay; then press it firmly into place. 10. Attach the slot cover. 11. Reinstall the screw. 12. Reinstall the battery. 13. Turn the computer over again. Connect the AC adapter and the cables to the computer. Chapter 5.
To replace the SSD 1. Turn off the computer; then disconnect the AC adapter and all cables from the computer. 2. Close the computer display, and turn the computer over. 3. Remove the battery. 4. Remove the screw that secures the drive slot cover. 5. Remove the cover.
6. Remove the drive by pulling out the tab. 7. Release the latch with your finger in the direction shown by the arrow 1 , and lift up the bar 2 . Note: Do not remove the rubber pads attached to the side of the adapter. To do so requires pulling hard, possibly damaging or breaking them. Chapter 5.
8. Pull the tab to remove the SSD from its adapter. 9. Insert a new SSD into the adapter; then put the bar back in place and set the latch. 10. Insert the drive into the drive bay; then press it firmly into place. 11. Attach the slot cover. 12. Reinstall the screw. 13. Reinstall the battery.
14. Turn the computer over again. Connect the AC adapter and the cables to the computer. Replacing memory Important: Read Safety and Warranty Guide before replacing memory. Increasing memory capacity is an effective way to make programs run faster.
5. Loosen the screws 1 on the memory slot cover; then remove the cover 2 . 1 2 6. If the SO-DIMM is already in the memory slot, remove it to make room for the new one by pressing out on the latches 1 on both edges of the socket at the same time, and pulling out the SO-DIMM 2 . Be sure to save it for future use.
7. Find the notch on the contact edge side of the SO-DIMM you are installing. Attention: edge. To avoid damaging the SO-DIMM, do not touch its contact With the notched end of the SO-DIMM toward the contact edge side of the socket, firmly insert the SO-DIMM into the socket at an angle of about 20 degrees 1 ; then pivot it downward until it snaps into place 2 . Make sure that the SO-DIMM is firmly fixed in the slot and cannot be moved easily.
8. Reinstall the cover of the memory slot by aligning the side of the cover first 1 , and closing the cover. Then tighten the screws to secure the cover 2 . Attention: When you have added or upgraded an SO-DIMM, do not use your computer until you have closed the memory slot cover. Never use the computer with the cover open. 3 2 1 1 9. Reinstall the battery. 10. Turn the computer over, and reconnect the AC adapter and the cables to the computer.
Chapter 6. Getting help and service Getting help and service If you need help, service, technical assistance, or just want more information about ThinkPad computers, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about ThinkPad computers, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
v Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service. v Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) available that apply to your hardware.
visit the Support Web site at http://www.lenovo.com/support/phone. If the number for your country or region is not listed, contact your Lenovo reseller or Lenovo marketing representative. Getting help around the world If you travel with your computer or relocate it to a country where your ThinkPad machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period.
Country or Region Telephone Number Brazil Sao Paulo region: (11) 3889-8986 Outside Sao Paulo region: 0800-701-4815 (Brazilian Portuguese) Canada 1-800-565-3344 (English, French) In Toronto only call 416-383-3344 Chile 800-361-213 188-800-442-488 (Spanish) China Technical Support Line 800-990-8888 86-10-58851110 (Mandarin) China ThinkPad (Technical enquiry hotline): (Hong Kong S.A.R.
Country or Region Telephone Number Finland +358-800-1-4260 (Warranty service and support) (Finnish) France Hardware 0810-631-213 (Warranty service and support) Software 0810-631-020 (Warranty service and support) (French) Germany 01805-25-35-58 (Warranty service and support) (German) Greece +30-210-680-1700 Guatemala 1800-624-0051 (Spanish) Honduras Tegucigalpa: 232-4222 San Pedro Sula: 552-2234 (Spanish) India 1800-425-6666 or +91-80-2678-8970 (English) Indonesia 800-140-3555 (English) 62-
54 Country or Region Telephone Number Middle East +44 (0)1475-555-055 Netherlands +31-20-514-5770 (Dutch) New Zealand 0800-733-222 (English) Nicaragua 001-800-220-1830 (Spanish) Norway 8152-1550 (Warranty service and support) (Norwegian) Panama 206-6047 001-866-434-2080 (Lenovo Customer Support Center- toll Free) (Spanish) Peru 0-800-50-866 (Spanish) Philippines 1800-1888-1426 (English) 63-2-995-8420 (Filipino) Poland +48-22-878-6999 Portugal +351 21 892 7046 (Portuguese) Romania +4-
Country or Region Telephone Number United Kingdom 08705-500-900 (Standard warranty support) (English) United States 1-800-426-7378 (English) Uruguay 000-411-005-6649 (Spanish) Venezuela 0-800-100-2011 (Spanish) Vietnam For northern area and Hanoi: 84-4-843-6675 For southern area and Ho Chi Minh City: 84-8-829-5160 (English, Vietnamese) Chapter 6.
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Appendix A. Warranty information This Appendix provides information regarding the warranty period and type of warranty service applicable to your Lenovo hardware product in your country or region. For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see Chapter 3, Warranty Information in the Safety and Warranty Guide included with your Lenovo hardware product.
Types of warranty service 1. Customer Replaceable Unit (″CRU″) Service Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools. Installation of Self-service CRUs is your responsibility.
disposing of the product as it sees fit. For Mail-in Service, the product will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise. 5. Product Exchange Service Under Product Exchange Service, Lenovo will ship a replacement product to your location. You are responsible for its installation and verification of its operation. The replacement product becomes your property in exchange for the failed product, which becomes the property of Lenovo.
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Appendix B. Customer Replaceable Units (CRUs) Customer Replaceable Units (CRUs) are computer parts that the customer can upgrade or replace. There are two types of CRU: self-service and optional-service. Self-service CRUs are easy to install. They may be standalone or latched, or require a screwdriver to remove a maximum of two screws, whereas optional-service CRUs require some technical skill, as well as tools such as a screwdriver.
v The Customer Support Center. For the telephone number of the Support Center for your country or region, see “Worldwide telephone list” on page 51. Note: Use only computer parts provided by Lenovo. For warranty information about the CRUs for your machine type, see Chapter 3, Warranty Information in the Safety and Warranty Guide. The following table provides a list of CRUs for your computer and tells where to find the replacement instructions.
Appendix C. Features and Specifications Features Processor v See the system properties of your computer. You can do this as follows: Click Start, right-click Computer (in Windows XP, My Computer); then from the pull down menu select Properties. Memory v Double data rate (DDR) 3 synchronous dynamic random access memory Storage device v One or two 2.5-inch (64 mm) hard disk drives or 1.8-inch (46mm) solid state drives v RAID support Display The color display uses TFT technology: v Size: 17.
v v v v RJ45 Ethernet connector RJ11 Modem connector (on some models) Serial Ultrabay Enhanced Docking connector Optical drive v DVD drive v CD-RW/DVD drive v DVD Multi-Burner drive v DVD Multi-Burner/Blu-ray drive Wireless features v Integrated wireless LAN v Integrated Bluetooth v Integrated WiMAX (on some models) v Integrated wireless USB (on some models) Security features v Fingerprint reader Specifications Size v Width: 410 mm (16.14 inch) v Depth: 310 mm (12.2 inch) v Height: 40.6 to 41.4 mm (1.
Heat output v 170 W (580 Btu/hr) Power source (AC adapter) v Sine-wave input at 50 to 60 Hz v Input rating of the AC adapter: 100-240 V AC, 50 to 60 Hz Battery pack v Lithium-ion (Li-Ion) battery pack – Nominal voltage: 10.8 V DC – Capacity: 7.8 AH Battery life v For percentage of remaining battery power, see the Power Manager Gauge on the task bar. Appendix C.
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Appendix D. Notices Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites.
v v Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult an authorized dealer or service representative for help. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from Lenovo authorized dealers.
Standard EN 55022. The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices.
Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B. Japanese VCCI Class B statement Japanese statement of compliance for products less than or equal to 20 A per phase EU WEEE Statements The Waste Electrical and Electronic Equipment (WEEE) mark applies only to countries within the European Union (EU) and Norway.
Notice for users in the U.S.A. California Perchlorate Information: Products containing CR (manganese dioxide) lithium coin cell batteries may contain perchlorate. Perchlorate Material — special handling may apply. See the flowing web site: http://www.dtsc.ca.gov/hazardouswaste/perchlorate ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S.
been inactive for a specified length of time: Windows® XP Windows Vista v Power plan: Energy Star at AC mode v Power plan: Energy Star at AC mode Turn off monitor: After 10 minutes Turn off hard disks: After 15 minutes Turn off the display: After 10 minutes Put the computer to sleep: After 25 System standby: After 25 minutes Advanced power settings: System hibernates: Never - Turn off hard disks: After 15 minutes - Hibernate: Never To awaken your computer from Sleep (Windows Vista) or System Stand
6. Click the Power Management tab. 7. Clear the Allow this device to bring the computer out of standby check box. 8. Click OK. Notice for Regulatory information The latest Regulatory Notice has been uploaded on the Web site. To refer to it, go to http://www.lenovo.com/think/support, click Troubleshooting, and then click User’s guides and manuals.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo ThinkPad® Rescue and Recovery® ThinkVantage® ThinkLight® TrackPoint® Ultrabay UltraNav® Wake on LAN is a registered trademark of International Business Machines Corporation in the United States, other countries, or both. Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.
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Index A AC adapter troubleshooting 25 Access Help 1, 7, 10 B battery replacing 37 troubleshooting 25 BIOS Setup Utility 8 initializing 34 C carrying the computer 4 cleaning computer cover 5 computer display 6 keyboard 6 computer display cleaning 6 computer screen troubleshooting 22 CRU (customer replaceable units) 61 Customer Replaceable Unit (CRU) 61 customer support center 49 worldwide telephone list 51 D diagnosing storage device 9 system 10 diagnosing problems 9 drives handling 4 E error messages tr
troubleshooting (continued) error messages 11 errors without messages 16 fingerprint reader 28 keyboard 19 memory 18 password 18 pointing device 19 raid problems 30 sleep or hibernation 20 startup problems 28 storage device 26 U upgrading devices 37 W warranty information 57 Web help 49 worldwide support telephone list 51 78 ThinkPad® W700 Service and Troubleshooting Guide
Part Number: 43Y9403 Printed in China (1P) P/N: 43Y9403
