User Guide Machine Types: 20JD, 20JE, 20JF, and 20JG
Note: Before using this information and the product it supports, be sure to read and understand the following: • Safety, Warranty, and Setup Guide • “Important safety information” on page v The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/support First Edition (February 2017) © Copyright Lenovo 2017.
Contents Important safety information . . . . . . v Read this first . . . . . . . . . . . . . . . Important information about using your computer . Conditions that require immediate action . . . . Service and upgrades . . . . . . . . . . . . Power cords and power adapters . . . . . . . Extension cords and related devices . . . . . . Plugs and outlets. . . . . . . . . . . . . . Power supply statement . . . . . . . . . . . External devices . . . . . . . . . . . . . . General battery notice . . . . . . . . . .
Using firewalls . . . . . . . . . . . . . . . Protecting data against viruses . . . . . . . . 54 55 Chapter 6. Advanced configuration . . 57 Installing the Windows 10 operating system Installing device drivers . . . . . . . . Using the ThinkPad Setup program . . . Configuring ThinkPad Setup . . . . Changing the startup sequence . . . Updating the UEFI BIOS . . . . . . BIOS menu . . . . . . . . . . . Using system management. . . . . . . . . . . . . . . . . . . . . . .
Appendix C. WEEE and recycling statements . . . . . . . . . . . . . General recycling information . . . . . . . . . Important WEEE information . . . . . . . . . Japan recycling statements . . . . . . . . . Recycling information for Brazil . . . . . . . . Battery recycling information for the European Union . . . . . . . . . . . . . . . . . . Battery recycling information for Taiwan . . . . . Battery recycling information for the United States and Canada . . . . . . . . . . . . . . . .
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Important safety information Note: Read the important safety information first. Read this first This information can help you safely use your notebook computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Limited Warranty. For more information, see "Warranty Information" in the Safety, Warranty, and Setup Guide that comes with your computer. Customer safety is important.
Prevent your computer from getting wet. To avoid spills and the danger of electrical shock, keep liquids away from your computer. Protect the cables from being damaged. Applying strong force to cables may damage or break them.
Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer. As with any electronic device, pay close attention to the product when it is turned on. On very rare occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you might hear sounds like popping, cracking, or hissing.
sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety. CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
To prevent possible overheating, do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet. Extension cords and related devices Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating.
Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. External devices CAUTION: Do not connect or disconnect any external device cables other than Universal Serial Bus (USB) and 1394 cables while the computer power is on; otherwise, you might damage your computer.
Notice for built-in rechargeable battery DANGER Do not attempt to replace the built-in rechargeable battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician. Only recharge the battery strictly according to instructions included in the product documentation. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations.
• Ventilation slots, fans and/or heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features. • When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Do not place the adapter in contact with any part of your body while using it.
4. Attach power cords to outlets. 4. Remove all cables from devices. 5. Turn devices ON. The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to the computer. The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer.
Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The headphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specification limits the computer’s maximum wide band true RMS output voltage to 150 mV.
Chapter 1. Product overview This chapter provides basic information to help you get familiar with your computer. Computer controls, connectors, and indicators This section introduces hardware features of the computer.
1 Ambient light sensor The ambient light sensor detects the surrounding light conditions. Then the computer adjusts the screen brightness and the keyboard backlight mode accordingly. 2 Microphones The microphones capture sound and voice when used with a program capable of handling audio. 3 Conventional camera Use the conventional camera to take pictures or hold a video conference.
Left-side view 1 USB-C connectors (Thunderbolt™ 3 compatible) / power connectors 2 USB 3.0 connector 3 Always On USB 3.0 connector 1 USB-C connectors (Thunderbolt™ 3 compatible) / power connectors The USB-C connectors on your computer support the latest USB 3.1 standard and are fully compatible with Thunderbolt 3 technology. With a proper USB-C cable connected, you can: • Transfer data between your computer and peripheral devices. • Charge your computer. • Charge your peripheral devices.
Right-side view 1 ThinkPad Pen Pro 2 Power button 3 Audio connector 4 Mini Ethernet connector 5 USB 3.0 connector 6 HDMI™ connector 7 Security-lock slot 1 ThinkPad Pen Pro The ThinkPad Pen Pro is similar in size and shape to an actual ink pen, so touch actions and on-screen writing feel comfortable. Its high-level pressure sensitivity provides precise content creation. Click and eraser buttons are built into the pen and provide additional functionality to interact with data.
some computer models. For information about using and purchasing the Ethernet extension adapter, see “Cabled Ethernet connections” on page 29. DANGER To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet extension adapter. 5 USB 3.0 connector Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer. Attention: When you attach a USB cable to this connector, ensure that the USB mark is facing upward.
2 MicroSD card slot You can insert a microSD card into the microSD card slot for data access or storage. Attention: While transferring data to or from a microSD card, do not put your computer into sleep or hibernation mode before the data transfer is completed. Otherwise, your data could get damaged. To remove a microSD card, do the following: 1. Click the triangular icon in the Windows notification area to show hidden icons. 2. Right-click the Safely Remove Hardware and Eject Media icon. 3.
2 Speakers Your computer is equipped with a pair of stereo speakers. 3 Emergency-reset hole If the computer stops responding and you cannot turn it off by pressing the power button, remove the ac power adapter and insert a straightened paper clip into the emergency-reset hole to reset the computer. Status indicators This topic provides information about locating and identifying the various status indicators on your computer.
2 Fn Lock indicator This indicator shows the status of Fn Lock function. For more information, see “Using the special keys” on page 21. 3 Speaker-mute indicator When this indicator is on, the speakers are muted. 4 Microphone-mute indicator When this indicator is on, the microphones are muted. 5 Caps Lock indicator When this indicator is on, you can type uppercase letters by directly pressing the letter keys.
The following illustration shows where to find the label that contains the machine type and model information of your computer. FCC ID and IC Certification number The FCC and IC Certification information is identified by a label on the computer as shown in the following illustration.
The FCC ID and IC Certification number label is affixed to the wireless-WAN module 1 (available on some models) installed in the computer. Note: For the user-installable wireless module, ensure that you use only a Lenovo-authorized wireless modules for the computer. Otherwise, an error message will be displayed and the computer will beep when you turn on the computer.
In some cases, an earlier Windows version might be preinstalled under the terms of the Windows 10 Pro license downgrade rights. Computer features The computer features introduced in this topic cover various models. Some computer features might be available only on specific models. Computer color • Black or silver Microprocessor To view the microprocessor information of your computer, right-click the Start button and then select System.
• Security-lock slot • Trusted Platform Module (TPM) Wireless features • Bluetooth • Miracast® technology • NFC (available on some models) • Wireless LAN • WiGig (available on some models) • Wireless WAN (available on some models) Others • Conventional camera • Infrared camera (available on some models) • Microphones • Ambient light sensor • Windows button on the display (available on some models) • ThinkPad Pen Pro Computer specifications Size • Width: 333 mm (13.1 inches) • Depth: 229 mm (9.
– Operating: 5°C to 35°C (41°F to 95°F) – Storage: 5°C to 43°C (41°F to 109°F) • At altitudes above 2438 m (8000 ft) – Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F) Note: When you charge the battery, its temperature must be at least 10°C (50°F).
The Lenovo Companion program is filled with exclusive Lenovo content to help you learn more about what you can do with your Lenovo computer. Lenovo ID This program enables you to create and manage your Lenovo ID. With a Lenovo ID, you can connect to everything Lenovo through a single account. Use your Lenovo ID for quick and simple authentication and then enjoy the various services provided by Lenovo.
Chapter 2. Using your computer This chapter provides information to help you use the various features provided by your computer. Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you if there is a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
• Before you dispose of the data on the internal storage drive, ensure that you read “Deleting data from your storage drive” on page 54. How do I attach an external display? • Refer to “Using an external display” on page 34. • With the Extend desktop function, you can display output on both the computer display and an external display. How do I attach or replace a device? Refer to the appropriate topic in “Replacing devices” on page 91 .
• Taking notes • Annotating Portable Document Format (PDF) files • Drawing graphics with applications capable of editing and sketching When you draw or write with the ThinkPad Pen Pro, keep it perpendicular to the computer display to achieve the best line quality. Use the ThinkPad Pen Pro instead of your finger in conditions such as the following: • You need precise and detailed input, such as drawing a picture or using the handwriting mode.
Operating modes The computer display can be opened to any angle within a range of up to 360 degrees as shown in the following illustration. Note: Depending on the model, your computer might look different from the illustrations in this topic. Attention: Do not rotate the computer display with too much force, otherwise the computer display or hinges might get damaged. Do not apply too much force to the upper-right or upper-left corner of the computer display.
By rotating the display to different angle, your computer features the following four operating modes. You can switch between different modes according to your preference and working convenience. Note: The keyboard and the pointing devices are automatically disabled in the stand mode, tent mode, and tablet mode. You can use the touch screen to control your computer instead.
Touch gesture (touch models only) Description Touch: Tap. Mouse action: Click. Function: Open an app or perform an action on an open app, such as Copy, Save, and Delete, depending on the app. Touch: Tap and hold. Mouse action: Right-click. Function: Open a menu with multiple options. Touch: Slide. Mouse action: Scroll the mouse wheel, move the scroll bar, or click the scroll arrow. Function: Scroll through items, such as lists, pages, and photos. Touch: Drag an item to the location you want.
Touch gesture (touch models only) Description Touch: Swipe in from the left edge. Mouse action: Click the task-view icon on the taskbar. Function: View all your open windows in task view. • Short swipe for full-screened app or when your computer is in the tablet mode Touch: Swipe downwards shortly from the top edge. Mouse action: Move your pointer to the top edge of the screen. Function: Show a hidden title bar.
2 3 Fn key and functional keys You can configure the Fn key and function keys in the Keyboard Properties window by doing the following: 1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons. 2. Click Keyboard. In the Keyboard Properties window, click the Fn and function keys or ThinkPad F1–F12 keys tab. 3. Select the options of your preference.
• Fn+S: This key combination has the same function as the SysRq key on a conventional external keyboard. • Fn+4: Press Fn+4 to put the computer into sleep mode. To wake up the computer, press Fn key or the power button. • Fn+PrtSc: Open the Snipping Tool program. • Fn+Spacebar: If your computer supports keyboard backlight, press Fn+Spacebar to switch between the different keyboard backlight status (off, low, or high). • Fn+Tab: Open the Lenovo Scaling Utility program.
1 Pointing stick 2 Left-click button (primary-click button) 3 Right-click button (secondary-click button) 4 Scroll bar To use the TrackPoint pointing device, see the following instructions: Note: Place your hands in the typing position and use your index finger or middle finger to apply pressure to the pointing-stick nonslip cap. Use either thumb to press the left-click button or right-click button. • Point Use the pointing stick 1 to move the pointer on the screen.
2 Right-click zone (secondary-click zone) To use the trackpad, see the following instructions: • Point Slide one finger across the surface of the trackpad to move the pointer accordingly. • Left-click Press the left-click zone 1 to select or open an item. You also can tap anywhere on the surface of the trackpad with one finger to perform the left-click action. • Right-click Press the right-click zone 2 to display a shortcut menu.
• Some gestures are only available when you are using certain apps. • Depending on the model, the trackpad on your computer might look different from the illustrations in this topic. Tap Two-finger tap Tap anywhere on the trackpad with one finger to select or open an item. Tap anywhere on the trackpad with two fingers to display a shortcut menu. Two-finger scroll Two-finger zoom out Put two fingers on the trackpad and move them in the vertical or horizontal direction.
Power management This section provides information about how to use ac power and battery power to achieve the best balance between performance and power management. Using the ac power adapter The power to run your computer can come either from the battery or from ac power. While you use ac power, the battery charges automatically. Your computer comes with an USB-C type ac power adapter and a power cord. • ac power adapter: Converts ac power for notebook computer use.
Checking the battery status Move your pointer to the battery-status icon in the Windows notification area to check the battery status. The battery-status icon displays the percentage of battery power remaining and how long you can use your computer before you must charge the battery. The rate at which you use battery power determines how long you can use the battery of your computer between charges.
Power-saving modes There are several modes that you can use at any time to conserve power. This section introduces each mode and gives tips on the effective use of battery power. • Sleep mode In sleep mode, your work is saved to memory, and then the storage drive and the computer display are turned off. When your computer wakes up, your work is restored within seconds. To put your computer into sleep mode, open the Start menu, click Power, and then click Sleep.
1. Remove the connector cover from the Ethernet extension adapter 1 and store the cover in the cover slot as shown by arrow 2 . 2. Connect one end of the Ethernet extension adapter to the mini Ethernet connector on your computer. Then connect the other end to an Ethernet cable. The Ethernet connector has two indicators that show the status of the network connection. When the green indicator is on, the computer is connected to a LAN. When the yellow indicator blinks, data is being transmitted.
1. Turn on the wireless feature. 2. Click the wireless-network-connection-status icon in the Windows notification area. A list of available wireless networks is displayed. 3. Double-click a network to connect to it. Provide required information if needed. The computer automatically connects to an available and remembered wireless network when the location changes. If the available wireless network is secured, provide the password as required. For more information, see the Windows help information system.
• Transferring data between hand-held devices and a personal computer • Remotely controlling and communicating with devices such as mobile phones Depending on the model, your computer might support the Bluetooth feature. To transfer data through the Bluetooth feature, do the following: Note: It is not recommended to use the wireless feature (the 802.11 standards) of your computer simultaneously with a Bluetooth option.
Using the Airplane mode The Airplane mode is supported on the Windows 10 operating system. If the Airplane mode is enabled, all wireless features are disabled. To enable or disable the Airplane mode, do the following: 1. Open the Start menu. 2. Click Settings ➙ Network & Internet ➙ Airplane mode. 3. Slide the control for Airplane mode to turn it on or off. Using the camera Your computer comes with a conventional camera. Depending on the model, some computers might also support an infrared camera.
2. Follow the instructions on the screen to create a Personal Identification Number (PIN). 3. Click the Set up button under Face Recognition. Then click Get Started. 4. Enter the PIN you have set earlier. The camera preview starts. 5. Face the infrared camera. Keep a distance of about 30 cm to 75 cm (11.8 inches to 29.5 inches) away from the front of the infrared camera during the scanning. The bar under the preview image indicates the process.
For more information, see the Windows help information system. Choosing a display mode You can display your desktop and apps on the computer display, the external display, or both. To choose how to display the video output, press the display-mode switching key mode you prefer. and then select a display There are four display modes: • Disconnect: Displays the video output only on your computer screen.
• Some airplanes provide ac power outlets that do not support the wattage normally required to charge your computer. If you are having trouble with charging your computer on an airplane, use Airplane Power Mode to reduce the power consumption of your computer. To enable Airplane Power Mode, do the following: 1. Start the Lenovo Settings program. 2. Click POWER. 3. Locate the Airplane Power Mode feature and follow the instructions on the screen.
Chapter 3. Enhancing your computer This chapter provides instructions on how to use hardware devices to expand your computer capabilities. Finding ThinkPad options If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more. To shop at Lenovo, go to: http://www.lenovo.
1 2 5 USB 3.0 connector USB 2.0 connectors Connect USB-compatible devices, such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer. 3 Audio connector: Connect headphones or a headset with a 3.5-mm (0.14-inch), 4-pole plug. 4 Power/Connection button: Turn on or turn off the dock. You can also press the button to confirm the connection. 6 8 Always On USB 3.0 connector: Connect USB-compatible devices or charge some mobile digital devices and smartphones.
1 Emergency-reset hole If your dock stops responding, hold down the power button for several seconds to turn off the dock. If the dock still cannot be turned off, do the following to reset the dock: 1. Remove the ac power adapter. 2. Insert a straightened paper clip into the emergency-reset hole. Setting up the ThinkPad WiGig Dock To set up your ThinkPad WiGig Dock, do the following: 1. Connect the power cord to the ac power adapter. 2. Connect the ac power adapter to the power connector of the dock. 3.
5. If an external display is available, connect the external display to the appropriate connector (HDMI or DisplayPort connector) on the dock. The external display shows some wireless pairing instructions when you connect your computer to the dock. 6. Position your computer close to the dock, within 120 cm (47.2 inches). To get the best performance, ensure that: • The dock is placed within a 60 cm (23.6 inches) distance and a 120-degree sector region relatively to the rear of the computer display.
Disconnecting from the ThinkPad WiGig Dock To disconnect your computer from the ThinkPad WiGig Dock, do the following: 1. Click the action center icon device list. in the Windows notification area. Then click Connect to open the 2. Locate the ThinkPad WiGig Dock and click Disconnect. 3. Hold down the power button on the dock for several seconds until the dock is turned off. Managing the ThinkPad WiGig Dock The Wireless Dock Manager program enables you to manage the dock.
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Chapter 4. Accessibility, ergonomic, and maintenance information This chapter provides information about accessibility, ergonomic, and cleaning and maintenance. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
• On-Screen Keyboard If you prefer to type or enter data into your computer using a mouse, joystick, or other pointing device instead of a physical keyboard, you can use On-Screen Keyboard. On-Screen Keyboard displays a visual keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen.
Customizable item size You can make the items on your screen easier to read by changing the item size. • To change the item size temporarily, use the Magnifier tool in Ease of Access Center. • To change the item size permanently, do the following: – Change the size of all the items on your screen. 1. Go to Control Panel, and ensure that you view Control Panel by Category. 2. Click Appearance and Personalization ➙ Display. 3. Change the item size by following the instructions on the screen. 4. Click Apply.
General posture: Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position. Frequent short breaks from your work also help to prevent minor discomfort associated with your working posture. Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light.
• Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables. • When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by the display. • Only an authorized ThinkPad repair technician should disassemble and repair your computer. • Do not modify or tape the latches to keep the display open or closed.
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Chapter 5. Security This chapter provides information about how to protect your computer from unauthorized use. Using passwords You can help prevent your computer from unauthorized use by using passwords. After you set a password, a prompt is displayed on the screen each time you turn on the computer. Enter your password at the prompt. You cannot use the computer unless you type the correct password.
The master hard disk password also requires a user hard disk password. The master hard disk password is set and used by a system administrator. It enables the administrator to access any storage drive in a system like a master key. The administrator sets the master password; then assign a user password for each computer in the network. The user can then change the user password as desired, but the administrator still can get access by using the master password.
• Set a power-on password as well as a hard disk password. For security, a longer password is recommended. • The M.2 solid-state drive built into your computer can be protected by UEFI BIOS. To provide reliable security, use the security chip and a security program with the Trusted Platform Module (TPM) management feature. See “Setting the security chip” on page 51.
4. Move to an item you want to set by using the directional keys. When the item is highlighted, press Enter. 5. Set other items that you want to set. 6. Press F10. A Setup Confirmation window is displayed. Select Yes to save the configuration changes and exit. Notes: • Ensure that the supervisor password has been set in ThinkPad Setup. Otherwise anyone can change the settings for the security chip.
Fingerprint reader indicator 1 Off: The fingerprint reader is not ready for tapping. 2 Solid green: The fingerprint reader is ready for tapping. 3 Amber, blinking: The fingerprint cannot be authenticated. Associating your fingerprints with your power-on password and hard disk password To associate your fingerprints with your power-on password and hard disk password, manually create a connection by doing the following: 1. Turn off and then turn on the computer. 2.
If your finger has any of the following conditions, you might not be able to register or authenticate it: • Your finger is wrinkled. • Your finger is rough, dry, or injured. • Your finger is stained with dirt, mud, or oil. • The surface of your finger is different from the one when you enrolled your fingerprint. • Your finger is wet. • Your finger that you are currently using has not been enrolled before.
For more information about how to use the firewall program, see the help system that comes with the program. Protecting data against viruses Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. For more information about your antivirus software, see the help system of your antivirus software. Chapter 5.
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Chapter 6. Advanced configuration This chapter provides information to help you further configure the computer: Installing the Windows 10 operating system In some situations, you might need to install a new operating system. This topic provides instructions on how to install a Windows 10 operating system. Before you start, print these instructions.
driver. If you add a component, the operating system must be instructed on how to operate that piece of hardware. After you install the driver, the operating system can recognize the hardware component and understand how to use it. Note: Because drivers are programs, like any other file on your computer, they are susceptible to corruption and might not perform properly if corruption occurs. It is not always necessary to download the latest drivers.
To configure ThinkPad Setup, do the following: 1. Restart the computer. When the logo screen is displayed, press F1. The ThinkPad Setup program starts. Note: If you are required to enter the supervisor password, enter the correct password. You also can press Enter to skip the password prompt and start the ThinkPad Setup program. If you do not enter the password, you cannot change the configurations that are protected by the supervisor password. 2.
When you install a new program, device driver, or hardware component, you might be informed to update the UEFI BIOS. You can update the UEFI BIOS by starting your computer from a flash update disc or a flash update program running in the Windows environment. The requirements for flash update are as follows: • The computer must be started over LAN. • The computer must be engaged in the Preboot eXecution Environment (PXE).
Config menu Note: The BIOS menu items might change without notice. Depending on the model and operating system, the menu items and the default value might vary. Network • Wake On LAN Values: Disabled, AC only, AC and Battery Descriptions: The network administrator can turn on a computer from a management console by using the Wake on LAN feature. If you select AC Only, the Wake on LAN feature is enabled only when the ac power adapter is attached.
USB • USB UEFI BIOS Support Values: Disabled, Enabled Descriptions: Enable or disable the boot support for USB storage devices. • Always On USB Values: Disabled, Enabled Descriptions: Select Enabled to charge devices through the Always On USB connectors even when the computer is turned off, in sleep mode, or in hibernation mode. Note: USB-wake-up function is not supported on Always On USB connectors.
Descriptions: Select the display device that you want to activate at boot time. This selection is effective for boot time, password prompt, and ThinkPad Setup. You can attach an external display to the USB-C connector or HDMI connector on your computer. If multiple displays are attached, the first recognized one will be activated at boot time. • Total Graphics Memory Values: 256 MB, 512 MB Descriptions: Allocate the total memory which Intel internal graphics shares.
Beep and Alarm • Password Beep Values: Disabled, Enabled Descriptions: Enable or disable a beep when the computer is waiting for a power-on, hard disk, or supervisor password. Different beeps remind you that the password you entered is right or wrong. • Keyboard Beep Values: Disabled, Enabled Descriptions: Enable or disable a beep when unmanageable key combinations are pressed.
Note: The default value is 60 seconds. • Console Type Values: PC-ANSI, VT100, VT100+, VT-UTF8 Descriptions: Select the console type for AMT. This console type must match the Intel AMT remote console. Date/Time menu Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary. • System Date Descriptions: Set or change the date of the system. • System Time Descriptions: Set or change the time of the system.
Values: Disabled, x characters (4 ≤ x ≤ 12) Descriptions: Specify a minimum length for power-on passwords and hard disk passwords. If a supervisor password is set, you cannot change the minimum length until you log in as a supervisor. • Power-On Password Values: Disabled, Enabled Descriptions: Set a power-on password to protect the computer from unauthorized access.
Descriptions: Enable or disable the feature that reports the SMBOS data. This option is displayed only if Security Chip is Enabled. • Clear Security Chip Descriptions: Use this option to clear the encryption key. • Intel (R) TXT Feature: Values: Disabled, Enabled Descriptions: Enable or disable the Intel Trusted Execution Technology. • Physical Presence for Clear Values: Disabled, Enabled Descriptions: If this option is enabled, a confirmation message is displayed when you clear the security chip.
I/O Port Access Descriptions: Use this submenu to enable or disable the following hardware features: • Ethernet LAN • Wireless LAN • Wireless WAN • Bluetooth • USB Port • Memory Card Slot • Integrated camera • Microphone • Fingerprint reader • Thunderbolt • NFC Device • WiGig Internal Device Access • Bottom Cover Tamper Detection Values: Disabled, Enabled Descriptions: When this option is enabled, supervisor password is required when a bottom cover tamper is detected.
• Secure Boot Mode Values: Standard Mode, Custom Mode Descriptions: Specify the Secure Boot mode. • Reset to Setup Mode Descriptions: Use this option to clear the current platform key and reset Platform Mode to Setup Mode. You can install your own platform key and customize the Secure Boot signature databases in Setup Mode. Secure Boot Mode will be set to Custom Mode. • Restore Factory Keys Descriptions: Use this option to restore all keys and certificates in Secure Boot databases to the factory defaults.
Values: Quick, Diagnostics Descriptions: Define which screen is displayed during the POST, the logo screen or the text message screen. • Option Key Display Values: Disabled, Enabled Descriptions: If you disable this option, the “To interrupt normal startup, press Enter.” message will not be displayed during the POST. • Boot Device List F12 Option Values: Disabled, Enabled Descriptions: If you enable this option, you can open the Boot Menu window by continuously pressing F12 when the computer is powered on.
of your computer. It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board. This specification documents the standards for getting access to this BIOS information. Preboot eXecution Environment The Preboot eXecution Environment (PXE) technology makes the computer more manageable by enabling the computer to start from a server. Your computer supports the personal computer functions that PXE requires.
3. Select a boot device to make it as the top boot priority. 4. Press F10 to save the settings and exit. You can press F9 to restore to the factory default settings.
Chapter 7. Troubleshooting computer problems This chapter provides information about what to do if you experience a problem with your computer. General tips for preventing problems This topic provides the following tips to help you prevent computing problems: • Empty your recycle bin on a regular basis. • Use disk defragment tool regularly on your storage drive to improve data seek and read times. • To free up disk space, uninstall unused programs.
Lenovo Companion supports the hardware scan function. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for optimal system performance. To run Lenovo Companion, see “Accessing Lenovo programs” on page 13. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software.
Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board should be replaced. Have the computer serviced. • Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup. Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check security settings, press F10, and then press Enter to restart the system. If you still have a problem, have the computer serviced.
• Message: 2201: Machine UUID is invalid. Solution: Machine UUID is invalid. Have the computer serviced. • Message: Fan error Solution: Cooling fan has failed. Shut down the computer immediately and have the computer serviced. • Message: Thermal sensing error Solution: The thermal sensor has a problem. Shut down the computer immediately and have the computer serviced. • Message: Bottom cover tamper detection error Solution: The bottom cover tamper switch is not working. Have the computer serviced.
Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation. Only use a Lenovo-authorized service provider to repair your product. Error codes 0001: Reset error (platform reset not de-asserted) Solutions 1. Remove all power resources (the ac power adapter, removable battery, and coin-cell battery). If your computer has a built-in battery, reset the computer by inserting a straightened paper clip into the emergency-reset hole.
4. Right-click the highlighted adapter, click Update Driver Software, and then follow the instructions on the screen to update the driver. – The switch port and the adapter have the same duplex setting. If you configured the adapter for full duplex, ensure that the switch port also is configured for full duplex. Setting a wrong duplex mode can degrade performance, cause data loss, or result in lost connections. – You have installed all networking software that is necessary for your network environment.
Bluetooth problem Note: Check your connection anytime and ensure that no other Bluetooth-enabled device is searching for the device to which you want to connect. Simultaneous searching is not allowed in the Bluetooth connection. Problem: Sound does not come from the Bluetooth headset/headphones but comes from the local speaker even though the Bluetooth headset/headphones is connected using a Headset profile or AV profile. Solution: Do the following: 1.
Computer screen problems • Problem: My screen keeps blanking when I do not want it to. Solution: Do the following: 1. Go to Control Panel, and ensure that you view Control Panel by Category. 2. Click Hardware and Sound ➙ Power Options. 3. Show the additional plans, and then select High performance. • Problem: When I turn on the computer, nothing is displayed on the screen and the computer does not beep while starting up.
Solution: Ensure that: – The display device driver is installed correctly. – The screen resolution and color quality are correctly set. – The monitor type is correct. To check these settings, do the following: 1. Right-click on the desktop, and click Display settings ➙ Advanced display settings. Note: If your computer cannot detect the external monitor, click Detect in the Display window. 2. Select the external monitor and set Resolution. 3. Click Display adapter properties. 4. Click the Monitor tab.
– If the external monitor supports the same resolution as the computer display or a higher resolution, view output on the external monitor or on both the external monitor and the computer display. – If the external monitor supports a lower resolution than the computer display, view output on the external monitor only. (If you view output on both the computer display and the external monitor, the external monitor screen will be blank or distorted.
Solution: Ensure that the built-in audio device is configured correctly. 1. Go to Control Panel, and ensure that you view Control Panel by Category. 2. Click Hardware and Sound. 3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. Double-click Sound, video and game controllers. 5. Ensure that the device following Sound, video and game controllers is enabled and configured correctly.
• Problem: The reader often fails to enroll or authenticate your fingerprint. Solution: If the surface of the reader is dirty, stained, or wet, gently clean the surface of the reader with a dry, soft, lint-free cloth. For tips on how to maintain the fingerprint reader, see “Using the fingerprint reader” on page 52. Battery problems • Problem: The battery cannot be fully charged in the standard charge time when the computer is powered off. Solution: The battery might be over-discharged.
2. Check all power connections. Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet. 3. Inspect the ac power adapter. Check for any physical damage, and ensure that the power cable is firmly attached to the adapter brick and the computer. 4. Verify that the ac power source is working by attaching another device to the outlet. • Problem: My computer does not run on battery power. Solution: Check the following items: 1.
Solution: The battery power is getting low. Plug the ac power adapter into an electrical outlet and then into the computer. • Problem: The computer display remains blank after you press Fn to resume from sleep mode. Solution: Check whether an external monitor was disconnected or turned off while the computer was in sleep mode. If you disconnected or turned off the external monitor, connect it or turn it on before resuming the computer from sleep mode.
• The program works when it is run on some other computer. If an error message is displayed while you are using the program, see the manuals or help system supplied with the program. If the program still does not run properly, contact your place of purchase or a service representative for help. USB problem Problem: A device connected to the USB connector does not work. Solution: Ensure that the USB port is enabled in the ThinkPad Setup. Open the Device Manager window.
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Chapter 8. Recovery information This chapter provides information about the Windows recovery solutions on the Windows 10 operating system. Resetting your computer If your computer does not perform well, you might consider resetting your computer. In the resetting process, you can choose to keep your files or remove them, and then reinstall the Windows operating system. To reset your computer, do the following: Note: The items in the graphical user interface (GUI) might change without notice. 1.
It is recommended that you create a recovery USB drive as early as possible. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: http://www.lenovo.com/support/phone Creating a recovery USB drive To create a recovery USB drive, you need a USB drive with at least 16 GB of storage capacity.
Chapter 9. Replacing devices This chapter provides instructions on how to install or replace hardware for your computer. Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can cause damage to the part. When you unpack an option or a Customer Replaceable Unit (CRU), do not open the static-protective package until the instructions direct you to install the part.
5. Select Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off automatically. Wait three to five minutes to let the computer cool. Replacing the micro SIM card Before you start, read “Important safety information” on page v and print the following instructions. Micro SIM card is a small plastic card with an Integrated Circuit (IC) chip mounted on one side of the card. To replace the micro SIM card, do the following: 1. Open the micro-SIM-card door 1 . 2.
4. Loosen the screws and pry up the latches. Then remove the base cover assembly. 5. Install the new base cover assembly and tighten the screws. 6. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the wireless-WAN card The following information only applies to computer models with user-installable modules. Before you start, read “Important safety information” on page v and print the following instructions.
1. Disable the built-in battery. See “Disabling the built-in battery” on page 91. 2. Ensure that the computer is turned off and disconnected from ac power and all cables. 3. Close the computer display and turn the computer over. 4. Remove the base cover assembly. See “Replacing the base cover assembly” on page 92. 5. Remove the wireless-WAN card by doing the following: a. A film might cover the wireless-WAN card. To access the wireless-WAN card, open the film first 1 . b.
6. Install a new wireless-WAN card by doing the following: a. Align the contact edge of the new wireless-WAN card with the key in the slot. Then carefully insert the card into the slot at an angle of about 20 degrees 1 . Pivot the card downward 2 . b. Install the screw to secure the wireless-WAN card in place 3 . c. Connect the cables to the wireless-WAN card 4 . Ensure that you attach the red cable to the main connector and the blue cable to the auxiliary connector on the card. d.
1. Disable the built-in battery. See “Disabling the built-in battery” on page 91. 2. Ensure that the computer is turned off and disconnected from ac power and all cables. 3. Close the computer display and turn the computer over. 4. Remove the base cover assembly. See “Replacing the base cover assembly” on page 92. 5. A film might cover the M.2 solid-state drive. To access the M.2 solid-state drive, open the film first. Then remove the screw that secures the M.2 solid-state drive. 6. Remove the M.
8. Install the screw to secure the M.2 solid-state drive. Then cover the drive with the film. 9. Reinstall the base cover assembly. 10. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the coin-cell battery Before you start, read “Important safety information” on page v and print the following instructions. DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion.
5. Open the film and detach the connector. Then remove the coin-cell battery. 6. Install the new coin-cell battery and attach the connector. Then cover the battery with the film. 7. Reinstall the base cover assembly. 8. Turn the computer over. Connect the ac power adapter and all cables to the computer. 9. Reset the system date and time in the ThinkPad Setup program. See “Date/Time menu” on page 65.
2. Ensure that the computer is turned off and disconnected from ac power and all cables. 3. Close the computer display and turn the computer over. 4. Remove the base cover assembly. See “Replacing the base cover assembly” on page 92. 5. Detach the connector of the speaker assembly and remove the screws that secure the speaker assembly. 6. Remove the speaker assembly. 7. Install the new speaker assembly in place. Correctly route and secure the cable. Chapter 9.
8. Install the screws to secure the speaker assembly and attach the connector of the speaker assembly. 9. Reinstall the base cover assembly. 10. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the power button card Before you start, read “Important safety information” on page v and print the following instructions. To replace the power button card, do the following: Attention: Sensitive components are mounted on the power button card.
6. Remove the screws that secure the power button card and then remove the card. 7. Install the new power button card in place and install the screws to secure the card. 8. Attach the connectors. 9. Reinstall the base cover assembly. 10. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Chapter 9.
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Chapter 10. Getting support This chapter provides information about getting help and support from Lenovo. Before you contact Lenovo Often, you can solve your computer problems by referring to the information in the explanations of error codes, running diagnostic programs, or by consulting the Lenovo Support Web site. Registering your computer Register your computer with Lenovo. For more information, see “Registering your computer” on page 15.
Microsoft Service Packs are the latest software source for Windows product updates. They are available through Web download (connection charges might apply) or through discs. For more specific information and links, go to https://www.microsoft.com. Lenovo offers technical assistance with installation of, or questions related to, Service Packs for your Lenovo-preinstalled Microsoft Windows product. For more information, contact the Customer Support Center.
• Changes, modifications, or upgrades to device drivers • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer. If possible, be near your computer when you make your call.
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Appendix A. Supplemental information about the Ubuntu operating system In limited countries or regions, Lenovo offers customers an option to order computers with the preinstalled Ubuntu® operating system. If the Ubuntu operating system is available on your computer, read the following information before you use the computer. Ignore any information related to Windows-based programs, utilities, and Lenovo preinstalled applications in this documentation.
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Appendix B. Regulatory information This chapter provides regulatory and compliance information about Lenovo products. Certification-related information Product name: ThinkPad X1 Yoga Compliance ID: TP00076C Machine types: 20JD, 20JE, 20JF, and 20JG The latest compliance information is available at: http://www.lenovo.com/compliance. Wireless-related information This topic provides wireless-related information about Lenovo products.
Locating the UltraConnect wireless antennas ThinkPad notebook computers feature an integrated UltraConnect™ wireless antenna system built into the display for optimal reception, enabling wireless communication wherever you are.
Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 5A992.c. It can be re-exported except to any of the embargoed countries in the EAR E1 country list. Electronic emission notices Federal Communications Commission Declaration of Conformity The following information refers to ThinkPad X1 Yoga, machine types: 20JD, 20JE, 20JF, and 20JG.
Models with a radio device: This product is in conformity with all the requirements and essential norms that apply to EU Council R&TTE Directive 1999/5/EC on the approximation of the laws of the Member States relating to radio equipment. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.
Korea Class B compliance statement Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Japan notice for ac power cord The ac power cord shipped with your product can be used only for this specific product. Do not use the ac power cord for other devices.
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Appendix C. WEEE and recycling statements This chapter provides environmental information about Lenovo products. General recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: http://www.lenovo.
Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government.
Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum, mas enviados à pontos de coleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de resíduos industriais, devidamente certificadas pelos orgãos ambientais, de acordo com a legislação local. A Lenovo possui um canal específico para auxiliá-lo no descarte desses produtos.
operator, and follow their instructions. You also can refer to the instructions provided in the user guide for your product. For proper collection and treatment, go to: http://www.lenovo.
Appendix D. Restriction of Hazardous Substances (RoHS) Directive The latest environmental information about Lenovo products is available at: http://www.lenovo.com/ecodeclaration European Union RoHS This Lenovo product, with included parts (cables, cords, and so on) meets the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment ("RoHS recast" or "RoHS 2").
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Taiwan RoHS Appendix D.
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Appendix E. ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation. You might find an ENERGY STAR mark affixed on the computer or displayed on the power settings interface.
5. Clear the Allow this device to wake the computer check box. 6. Click OK.
Appendix F. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. To obtain the most up-to-date documentation for your computer, go to: http://www.lenovo.
Appendix G. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Access Connections Active Protection System Lenovo Lenovo logo Secure Data Disposal ThinkPad ThinkPad logo TrackPoint UltraConnect Intel, Intel SpeedStep, and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft, Windows, Direct3D, BitLocker, and Cortana are trademarks of the Microsoft group of companies.
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