The perfect complement to the Wink app to control and monitor all your connected devices. Getting Started 5ft 1.5m STEP 1 STEP 2 STEP 3 Download Place Connect It’s free and available for iOS and Android. Once you’ve got it, create a Wink account. To avoid interference, make sure to plug in your Wink HUB at least 5 feet from any other WiFi device, including your router. Open the app and select Add a product. Then choose the Wink HUB and follow the instructions in the app.
Installing Updates Having Trouble? Occasionally, you’ll receive a notification that there are new updates to be installed. These updates Call our customer support team at include new features, security improvements, and general bug fixes. To ensure that your Wink 1-844-WINKAPP or send an email to HUB and app continue working like they’re supposed to, it’s important that you run these updates questions@wink.com. as soon as they become available.
COLOR MEANING DURATION Flashing Blue Pairing Mode Under 2 minutes Persistent Solid White Corrupt Wink HUB memory Please contact customer service. Flashing Red Downloading update 5 - 30 minutes, depending on the speed of your internet connection Solid Red Installing update Under 5 minutes Brief Flash Green Connected device is changing state (example: a light is dimmed) .