User instructions The MENU™ Series ME-19 model Behind-the-ear
Your widex hearing aid (To be filled out by the hearing care professional) This is the model and the listening programs that have been selected for you: Model: ME3-19 ME5-19 ME10-19 Date:_______________________________________ Battery size: 13 66 Master Music TV T M+T Standard Acclimatisation Audibility Extender Zen 2
Contents Description of the hearing aid . . . . . . . . . . . . . . . . . 5 Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Acoustic indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Light emitting diode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 The battery . . . . . . . . . . . . . . . . . . . . . . .
Description of the hearing aid Your hearing aid is used with an ear-set which consists of a tube and an earmould. The illustration below shows the hearing aid without the ear-set. The choice of ear-set solution depends on your specific needs. Please refer to the separate ear-set user manual. 1. Microphone cover 2. Volume control (optional) 3. Light emitting diode 4. Program button 5. On/off switch 6. Battery drawer with nail grip 1. 2. 3. 4. 5. 6.
Your hearing aid may be provided with a listening program called Zen. It makes musical tones (and sometimes a rushing noise) in the background. These sounds are shaped according to your hearing loss. WARNING This hearing aid is capable of producing a sound pressure level exceeding 132 dB SPL. There may be a risk of damaging your residual hearing.
Intended use The hearing aids are intended as air conduction amplification devices to be used in everyday listening environments. The hearing aids may be provided with the Zen program intended to provide a relaxing sound background (i.e. music/noise source) for adults who desire to listen to such a background in quiet. Indications for use The devices are indicated for individuals with a range of hearing loss severity from moderate (40 dB HL) to severe (100 dB HL) and all hearing loss configurations.
Right/left identification If you wear hearing aids on both ears, the hearing aids can be provided with coloured marks (red mark = right and blue mark = left). The arrow shows the position of the identification mark. Acoustic indicators The hearing aid may be set to produce a signal to indicate the use of certain functions. The signal may be tones (SmartTone) or a spoken message (SmartSpeak)*. The signal can also be deactivated.
Light emitting diode The hearing aid is provided with a light emitting diode. This may be set to flash when: • a signal is received from a remote control, if such is used. • the hearing aid is turned on or certain listening programs are activated.
The battery We recommend zinc-air batteries. Use a size 13 battery for the hearing aid. To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiry date and the recommendations on the battery pack regarding disposal of used batteries. Otherwise there is a risk that the battery life may be reduced. Inserting the battery Before inserting a new battery into the hearing aid, remember to remove the adhesive tab.
Use the nail grip to gently swing the battery drawer open. Place the battery in the drawer, so that the plus (+) sign on the battery faces upward. You can use the battery magnet provided to steer the battery into place. If the battery drawer does not close easily, the battery is incorrectly inserted. When changing battery, it is a good idea to hold the hearing aid over a table.
The hearing aid may be provided with a battery drawer lock. This lock can be a good choice if the hearing aid is worn by a child. The tool used to open the lock is the cleaning tool included in the cleaning accessories. The lock is opened by pushing it to the right and then downward with the tool in one movement as illustrated.
Low battery indication An acoustic indicator will sound when the battery is nearly exhausted, unless this function has been disabled (see page 8). We recommend that you always have a spare battery with you. WARNING Never leave an exhausted battery in the hearing aid. Exhausted batteries may leak, damaging the hearing aid. WARNING Your hearing aid may stop functioning, for instance if the battery is exhausted.
Turning the hearing aid on and off The battery drawer of the hearing aid also functions as the on/off switch. Push the switch upwards to turn on the hearing aid. An acoustic indicator will indicate that the hearing aid has been switched on unless this function has been disabled. Push the switch downwards to turn off the hearing aid. The word “OFF” is clearly visible on the switch when the hearing aid is turned off. Please remember to turn off the hearing aid when it is not in use.
Positioning the hearing aid Insert the earmould in the ear canal while holding the lower part of the tube. It may help to pull the outer ear backwards and upwards with the opposite hand. Place the hearing aid behind the ear, so that the hearing aid and tube rest comfortably on the ear, close to your head. For further information on the earmould and procedures, see the separate ear-set user manual provided.
Removing the hearing aid Remove the hearing aid from its position behind the ear. Carefully pull the earmould out of the ear canal, while holding the lower part of the tube.
Volume adjustment The hearing aid volume is adjusted automatically in accordance with your sound environment. Your hearing aid may furthermore be provided with a volume control, shaped like a small lever. Push the lever upward to gradually raise the volume. Push the lever downwards to gradually lower the volume. Each time you operate the volume control, you will hear a beep-tone unless this function has been disabled. When the maximum or minimum adjustment level is reached, a steady tone will sound.
To turn off the sound completely • Keep pressing the volume control lever downwards after the steady tone has sounded To turn the sound on again • Press the lever upwards or • Change listening program Any adjustment of the volume setting will be cancelled when your hearing aid is turned off, or when you change program. If you wish to have the volume control disabled, please consult your hearing care professional.
Listening programs By default, your hearing aid contains a Master program, with the option of an extra program. A number of supplementary programs can also be made available. If this solution is chosen, you can have up to five programs. Master All the automatic functions work to ensure comfort in all listening situations Music For listening to music TV For listening to the TV T In this program you listen via the telecoil (T) and not via the hearing aid microphones (M).
Zen program Your hearing aid may be provided with a unique optional listening program called Zen. It makes musical tones (and sometimes a rushing noise) in the background. These sounds are shaped according to your hearing loss. The Zen program may be used alone (without amplification) in quiet when you are not required to hear surrounding sounds. Or, it may be used with the Master program so both the surrounding sounds and the generated sounds (fractal tones and noise) are heard together.
Benefits The Zen program may provide a relaxing listening background for some people. When the Zen program is used in a tinnitus management program, its wearer may experience some relief from tinnitus. Indications for use The Zen program is intended to provide a relaxing sound background (i.e., music/noise source) for adults who desire to listen to such a background in quiet.
Switching between the listening programs To change programs, press the program button briefly. Each time you switch to another program, an acoustic indicator will sound unless this function has been disabled.
Using a telephone When using a telephone, we recommend that you hold the telephone against your head at an angle above your ear, rather than directly against the ear. If the sound is not optimal, try moving the telephone earpiece to a slightly different position.
Cleaning The following cleaning accessories are available for the hearing aid and ear-set. For cleaning the ear-set, see the user manual “Ear-sets for Widex BTE hearing aids”. 1. Soft cloth 2. Cleaning tool 3. Small brush 4. Wax removing tool 2 3 1 4 Contact your hearing care professional if you need additional supplies of cleaning accessories.
The hearing aid Clean the hearing aid with the soft cloth after use. WARNING Never use water or cleaning solutions to clean the hearing aid, as this may cause it to malfunction. When the hearing aid is not in use, the battery drawer should be left open, to ventilate the hearing aid and allow it to dry.
Accessories Remote control A remote control gives you a number of additional options. T-DEX A device for connecting hearing aids to mobile phones using a telecoil. Audio input The hearing aid can be furnished with an audio shoe. This allows direct connection to different kinds of accessories (FM and CROS/Bi-CROS systems), as well as external audio equipment (radio, TV, etc.).
Program Program order with audio shoe 1 2 3 4 5 WARNING If the hearing aid is connected to equipment which is connected to the electrical mains, this equipment must meet the safety requirements stated in the international standard IEC 60065.
FM systems The Widex FM system, SCOLA, consists of a wireless microphone and a receiver clicked onto the hearing aid via an FM shoe. The system can be set according to your needs. For more information on the SCOLA FM system, consult the SCOLA user manual. For help in determining whether you could benefit from a remote control or other accessories, please consult your hearing care professional.
In case of malfunction Problem Possible cause Solution The hearing aid is completely silent The hearing aid is not turned on Make sure the battery drawer is pushed all the way upwards The battery does not Insert a new battery in work the hearing aid The hearing aid volume is not powerful enough The battery is nearly Insert a new battery in exhausted the hearing aid Your ear is blocked by earwax Contact your ENT doctor/physician Your hearing may have changed Contact your hearing care professional
Caring for your hearing aid The hearing aid is a valuable object and should be treated with care. Here are some things you can do to prolong the life of your hearing aid: CAUTION • Turn off your hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for several days. • When the hearing aid is not in use, keep it in its case in a cool, dry location out of reach of children and pets. • Do not expose the hearing aid to extreme temperatures or high humidity.
Warnings WARNING Hearing aids and batteries can be dangerous if swallowed or used improperly. Swallowing or improper use can result in severe injury or even f atalities. In case of ingestion, contact a physician immediately. • Keep hearing aids and their parts, accessories and batteries out of reach of children and anyone else who might swallow such items or otherwise cause injury to themselves. Do not change batteries in front of them and do not let them see where you keep your battery supply.
warning • Risk of explosion if battery is replaced by an incorrect type or recharged. Dispose of used batteries according to the instructions. • Never allow others to wear your hearing aid, as this could cause permanent damage to their hearing. • When selecting a listening program, please remember that there are situations in which it is particularly important to be able to hear the surrounding sounds (e.g. traffic, warning signals). • The hearing aid is made of modern non-allergenic materials.
warning • Be aware that the use of any type of hearing aid may involve a slightly increased risk of infection in the ear canal. An infection can arise as a result of inadequate ventilation of the ear. We therefore recommend that you remove the hearing aid and ear-set from your ear at night to allow the ear canal to be ventilated. Make sure that you clean and inspect your hearing aid and ear-set as required.
Advice NOTE • The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions. However, the hearing aid can help you to make the best possible use of your remaining hearing ability. You should also bear in mind that it can take time to get used to a new hearing aid and new sounds. • In most cases, using the hearing aid infrequently will not permit you to gain full benefit from it.
Hearing aids, accessories and batteries should not be disposed of with normal household waste. Please consult your national Widex distributor for advice on how to dispose of these items.
sYmbols Symbols Symbols commonly used by Widex A/S in medical device labelling (labels/ifu/etc .) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol . If appropriate, the date of manufacture may also be stated . Date of manufacture The date when the product was manufactured . use-by date The date after which the product is not to be used . Batch code The product’s batch code (lot or batch identification) .
Symbol Title/Description Keep dry The product must be protected from moisture and/or The product must be kept away from rain lower limit of temperature The lowest temperature to which the product can be safely exposed . upper limit of temperature The highest temperature to which the product can be safely exposed . Temperature limits The highest and lowest temperatures to which the product can be safely exposed .
Symbol Title/Description cE mark The product is in conformity with the requirements set out in European CE marking directives . Alert The product is identified by R&TTE Directive 1999/5/EC as an equipment Class 2 product with some restrictions on use in some CE member states . c-Tick mark The product complies with EMC and radio spectrum regulatory requirements for products supplied to the Australian or New Zealand market . interference Electromagnetic interference may occur in the vicinity of the product .
WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark www.widex.com Manual no.
