R-126 SERVICE MANUAL Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators W11296289
FORWARD This Whirlpool Service Manual (Part No. W11296289), provides the In-Home Service Professional with service information for the “Whripool®, Maytag®, Amana®, and IKEA® Refrigerators.” The Wiring Diagram used in this Service Manual is typical and should be used for training purposes only. Always use the Wiring Diagram supplied with the product tech sheet when servicing the refrigerator.
TABLE OF CONTENTS Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators SECTION 1: GENERAL INFORMATION.........................................................................1-01 REFRIGERATOR SAFETY..................................................................................................................... 1-02 PRODUCT SPECIFICATIONS................................................................................................................ 1-03 PRODUCT FEATURES.....................................
Notes iv n Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators
GENERAL INFORMATION Section 1: General Information This section provides general safety, parts, and information for the “Whirlpool®, Maytag®, Amana®, and IKEA® Refrigerators.
GENERAL INFORMATION Refrigerator Safety Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.
GENERAL INFORMATION Product Specifications Amana® 36" Side by Side Refrigerator with Dual Pad External Ice and Water Dispenser AHAM Volumes and Shelf Area Freezer Volume (Cu Ft) 9.11 Refrigerator Volume (Cu Ft) 15.46 Total Volume (Cu Ft) 24.6 Dimensions Capacity (FT3, Cu Ft) 24.
GENERAL INFORMATION Controls Automatic Defrost Yes Location of Controls Exterior Dispenser Temperature Range -5/+5 FC 33/45 RC Type of Control Electronic Touch Water Filter Indicator/Reset Yes Connected Appliances No Refrigerator Compartment Number of Interior Shelves 4 Conventional Shelves 1 Fixed Full-Width Glass 3 Adjustable Full-Width Glass Spill-Proof Glass Shelves No Shelf Supports Molded Humidity-Controlled Drawers 1 Full-Width Non-Climate Control Drawers 1 Full-Width Temperat
GENERAL INFORMATION Whirlpool® 36" Wide Side by Side Refrigerator - 25 Cu Ft AHAM Volumes and Shelf Area Freezer Volume (Cu Ft) 9.11 Refrigerator Volume (Cu Ft) 15.46 Total Volume (Cu Ft) 24.6 Dimensions Capacity (FT3, Cu Ft) 24.
GENERAL INFORMATION Refrigerator Compartment Number of Interior Shelves 4 Conventional Shelves 1 Fixed Full-Width Glass 3 Adjustable Full-Width Glass Shelf Supports Molded Humidity-Controlled Drawers 1 Full-Width Non-Climate Control Drawers 1 Full-Width Temperature-Controlled Drawers No Door Bins 1 Dairy 1 Fixed Full-Width 3 Adjustable Gallon Supplementary Containers No/Can Caddy Bin Utility Compartment Lighting LED Freezer Compartment Door Type Swing Shelves 1 Fixed Full-Width Plastic
GENERAL INFORMATION Whirlpool® 33" Wide Side by Side Refrigerator - 22 Cu Ft AHAM Volumes and Shelf Area Freezer Volume (Cu Ft) 7.07 Refrigerator Volume (Cu Ft) 14.65 Total Volume (Cu Ft) 21.7 Dimensions Capacity (FT3, Cu Ft) 21.
GENERAL INFORMATION Refrigerator Compartment Number of Interior Shelves 4 Conventional Shelves 1 Fixed Full-Width Glass 3 Adjustable Full-Width Glass Shelf Supports Molded Humidity-Controlled Drawers 1 Full-Width Non-Climate Control Drawers 1 Full-Width Temperature-Controlled Drawers No Door Bins 1 Dairy 1 Fixed Full-Width 3 Adjustable Gallon Supplementary Containers No Lighting LED Liner Finish White Opaque Freezer Compartment Door Type Swing Shelves 4 Fixed Full-Width Wire Freezer
GENERAL INFORMATION Whirlpool® 33" Wide Side by Side Refrigerator - 21 Cu Ft AHAM Volumes and Shelf Area Freezer Volume (Cu Ft) 6.77 Refrigerator Volume (Cu Ft) 14.65 Total Volume (Cu Ft) 21.4 Dimensions Capacity (FT3, Cu Ft) 21.
GENERAL INFORMATION Refrigerator Compartment Number of Interior Shelves 4 Conventional Shelves 1 Fixed Full-Width Glass 3 Adjustable Full-Width Glass Shelf Supports Molded Humidity-Controlled Drawers 1 Full-Width Non-Climate Control Drawers 1 Full-Width Temperature-Controlled Drawers No Door Bins 1 Dairy 1 Fixed Full-Width 3 Adjustable Gallon Supplementary Containers No/Can Caddy Bin Utility Compartment Lighting LED Freezer Compartment Door Type Swing Shelves 3 Adjustable Full-Width Gla
GENERAL INFORMATION Product Features CONTROL PANEL Refrigerator Control: Press Refrigerator Temp to view the current set point for the refrigerator. Press Refrigerator Temp again to adjust the set point. The setting will increase by 1 bar with each press of the button, returning to 1 bar after reaching 5 bar. After 2 minutes of inactivity, any changes will be saved and the display will return to the home screen. Freezer Control: Press Freezer Temp to view the current set point for the freezer.
GENERAL INFORMATION Model & Serial Number Location Tech Sheet Location 1-12 n Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators
GENERAL INFORMATION Model Nomenclature MODEL NUMBER W R S 3 1 5 S N H B INTERNATIONAL SALES OR MARKETING CHANNEL Brand W = Whirlpool Platform R = Freestanding Refrigeration S = Specialty Refrigeration U = Undercounter Refrigeration Z = Freestanding Freezer Sub Platform/Fuel T = Top Freezer S = Side by Side B = Bottom Freezer F = French Door X = FD Double Drawer X = All Freezer V = Vertical Pantry Series 1 = OPP 3 = Low Line 5 = Mid Line 7= High (GOLD) 9= Hero (GOLD) Feature Level/Key Feature Fea
GENERAL INFORMATION Notes 1-14 n Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators
Section 2: Diagnostics DIAGNOSTICS This section provides diagnostic mode and sales mode information for the “Whirlpool®, Maytag®, Amana®, and IKEA® Refrigerators.
DIAGNOSTICS For Service Technician Use Only Safety WARNING DANGER Electrical Shock Hazard Electrical Shock Hazard Disconnect power before servicing. Only authorized technicians should perform diagnostic voltage measurements. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. After performing voltage measurements, disconnect power before servicing. Failure to follow these instructions can result in death or electrical shock.
DIAGNOSTICS For Service Technician Use Only Diagnostics Mode Service Information 1. 2. 3. 4. 5. Compressor suction and process stubs may not be interchanged. Refrigerant charge must be applied to high side only. Ice maker and water valve not original equipment on all models. NOTE: Ice maker cycle must be initiated electrically. Do not try to manually start the cycle. Part number can be found on the component.
DIAGNOSTICS For Service Technician Use Only Performance Data * (Normal Operating Conditions) AMB System Pressure (PSIG) Watts High Side Low Side EG Series 70° 140 +/- 20 95 +/- 20 - 7 To 3 90° 150 +/- 20 135 +/- 20 - 4 To 3 110° 170 +/- 20 185 +/- 20 - 2 To 4 EM3 Series 70° 120 +/- 20 120 +/- 20 - 6 To 3 90° 130 +/- 20 160 +/- 20 - 4 To 3 110° 140 +/- 20 220 +/- 20 - 2 To 4 Compressor Options - Refer To Applicable Design (Oil cooler not present on all compressors) EMBRACO (OIL
DIAGNOSTICS For Service Technician Use Only Step Step Code Component 1 OO OO OO OO ●● LED1 LED2 LED3 LED4 LED5 FC Sensor Action Entry: Display step number & start sensor check. Do: Read the current temperature of the FC thermistor and compare the value. Exit: Stop sensor readings.
DIAGNOSTICS Step 9 Step Code OO OO LED1 LED2 10 OFF 11 OO OO LED1 LED2 OFF 13 OO OO LED1 LED2 OFF 15 OO ●● LED1 LED2 OFF 17 ●● OFF 19 ●● OFF 21 ●● OFF 23 ●● OFF 25 ●● ●● ●● LED4 LED5 Damper heater ON ●● ●● ●● LED3 LED4 LED5 Defrost Heater ON ●● ●● ●● LED3 LED4 LED5 Evaporator Fan ON OO LED3 OO LED4 ●● OO LED3 ●● ●● LED4 LED5 LED5 Dispenser light ON Water Dispenser Valve ●● ●● ●● LED3 LED4 LED5 RC door switch input NONE ●● OO LED3 ●● ●● LED4
DIAGNOSTICS For Service Technician Use Only Step 27 Step Code ●● OO LED1 LED2 28 OFF 29 OO ●● LED1 LED2 Component OO LED3 ●● LED4 OO LED5 ●● OO LED4 OO LED5 Feedback Water Paddle Entry: Display step number. Paddle Pressed: Do: User to press water paddle. Service ●● OO OO OO OO user to monitor the display feedback. LED7 LED8 LED9 LED10 LED6 Exit: N/A. NOTE: No water is dispensed in this step. NONE LED3 Action OFF OFF Ice harvest RC Feedback information 1.
DIAGNOSTICS Step For Service Technician Use Only Step Code ●● 33 ●● OO LED1 LED2 LED3 Component OO LED4 ●● LED5 SANKYO Ice maker - Ice tray thermistor Action Feedback Entry: Display step number. Do: Read the current temperature of the ice maker tray, thermistor and compare this value. This information shall be dynamically updated every second. Service user to monitor the display feedback. Exit: Clear feedback information.
For Service Technician Use Only DIAGNOSTICS Display Fail Message State Table Display Information LEDs ON (No Blinking) when Illuminated D9 D8 D7 D6 □□ □□ ɃɃ □□ Main Board (Heater driver or compressor driver) □□ ɃɃ □□ □□ Refrigerator Sensor ɃɃ □□ □□ □□ Defrost Sensor □□ Refrigerator & Defrost Sensor ɃɃ ɃɃ □□ □□ ɃɃ ɃɃ □□ Main Board + Refrigerator Sensor ɃɃ □□ ɃɃ □□ Main Board + Defrost Sensor ɃɃ ɃɃ ɃɃ □□ Multiple Failures (Sensors + Drivers) For Display Model Only: F
DIAGNOSTICS For Service Technician Use Only CUDA 17 D Iite & Non Disp Water Filter Reset & Showroom Mode Coldest Replace Water Filter Ideal Water Filter Reset Hold 3 sec Showroom Mode Use Case To enter showroom mode 1. Within 2 minutes after power-up, toggle (TEMP SETTING) button till is on. 2. Hold DOOR SWITCH to simulate door close. 3. Press and hold (TEMP SETTING) for 3 seconds. System Feedback The system enters into Showroom mode.
For Service Technician Use Only DIAGNOSTICS Notes Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators n 2-11
DIAGNOSTICS For Service Technician Use Only Notes 2-12 n Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators
COMPONENT TESTING Section 3: Component Testing This section provides the wiring diagram and component location for the “Whirlpool®, Maytag®, Amana®, and IKEA® Refrigerators.
COMPONENT TESTING For Service Technician Use Only Safety WARNING DANGER Electrical Shock Hazard Electrical Shock Hazard Disconnect power before servicing. Only authorized technicians should perform diagnostic voltage measurements. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. After performing voltage measurements, disconnect power before servicing. Failure to follow these instructions can result in death or electrical shock.
For Service Technician Use Only Wiring Diagram COMPONENT TESTING Wiring diagram A for models: WRS321SDHB, WRS321SDHB01, WRS321SDHB02, WRS321SDHV, WRS321SDHV01, WRS321SDHV02, WRS321SDHW, WRS321SDHW01, WRS321SDHW02, WRS321SDHZ, WRS321SDHZ01, WRS321SDHZ02, WRS325SDHB, WRS325SDHB01, WRS325SDHB02, WRS325SDHV, WRS325SDHV01, WRS325SDHV02, WRS325SDHW, WRS325SDHW01, WRS325SDHW02, WRS325SDHZ, WRS325SDHZ01, WRS321SDHB, WRS321SDHB00, WRS321SDHV, WRS321SDHV00, WRS321SDHW, WRS321SDHW00, WRS321SDHZ, WRS321SDHZ00, WRS325
For Service Technician Use Only COMPONENT TESTING Wiring diagram A M 1 2 1 2 1 2 WH BU WH/TN GN/YL WH THERMAL FUSE NU BR THERMAL FUSE PH TO LIGHT SOCKET 1 PK PK 2 1 (OPTIONAL) SS DOOR HEATER 1 2 LB GY TO GND TO_J1_UI DISPENSE HEATER UI YL GY/OR WH/TN WH WH GN/YL BU 2 1 3 4 2 1 5 6 7 ICE MAKER FC LIGHT SWITCH WH WH GN/YL GN/YL BU WH WH GY/OR YL YL NO COMMON NC TO_WIRE_ASSY_AUGER_MOTOR 3 4 8 5 7 6 8 9 9 3 2 1 8 5 6 7 GN/YL GN/YL WH WH BR RD/WH GN/YL GN/YL PK P
For Service Technician Use Only COMPONENT TESTING Wiring diagram B for models: ASI2575GRB, ASI2575GRB01, ASI2575GRS, ASI2575GRS01, ASI2575GRW, ASI2575GRW01, WRS315SDHB, WRS315SDHB01, WRS315SDHM, WRS315SDHM01, WRS315SDHT, WRS315SDHT01, WRS315SDHW, WRS315SDHW01, WRS311SDHB, WRS311SDHB00, WRS311SDHB01, WRS311SDHM, WRS311SDHM00, WRS311SDHM01, WRS311SDHM02, WRS311SDHT, WRS311SDHT00, WRS311SDHT01, WRS311SDHW, WRS311SDHW00, WRS311SDHW01, WRS311SDHZ, WRS311SDHZ00, WRS311SDHZ01, WRS315SDHB, WRS315SDHB00, WRS315SDH
COMPONENT TESTING For Service Technician Use Only Wiring diagram B LIGHT SWITCH NO FC LINER HARNESS TO_LIGHT_SWITCH COMMON NC 1 1 2 2 3 3 WH LB YL TO_WIRE_ASSY_ICE_MAKER ICE MAKER DISPENSER MOTOR 1 1 2 2 3 3 TN 4 4 GN/YL WH BK TO DISPENSER MOTOR M WH CONTROL BOX ATHENA HARNESS BU TO_J2_ATHENA TO DISPENSER MOTOR GN/YL TO DISPENSER MOTOR GND WH GY/OR CUBE/CRUSHED SOLENOID 1 1 2 2 TO_ICE_DISPENSER_AND_LIGHT TO_WIRE_ASSY_FREEZER_LINER TO CUBE/CRUSHED SOLENOID YL 1
For Service Technician Use Only COMPONENT TESTING Wiring diagram C for models: WRS312SNHB01, WRS312SNHW01, WRS315SNHB, WRS315SNHB01, WRS315SNHM, WRS315SNHM01, WRS315SNHW, WRS315SNHW01, WRSA15SNHN, WRSA15SNHN01, WRSA15SNHZ, WRSA15SNHZ01, WRS312SNHB, WRS312SNHB00, WRS312SNHM, WRS312SNHM00, WRS312SNHM01, WRS312SNHW, WRS312SNHW00, WRS315SNHB, WRS315SNHB00, WRS315SNHM, WRS315SNHM00, WRS315SNHW, WRS315SNHW00, WRSA15SNHN, WRSA15SNHN00, WRSA15SNHZ, WRSA15SNHZ00.
COMPONENT TESTING For Service Technician Use Only Wiring diagram C CONTROL BOX ATHENA HARNESS FC LINER HARNESS FC LIGHT SWITCH NO TO J2 ATHENA TO LIGHT SWITCH 1 COMMON WH WH PK NC PK YL TO LIGHT SWITCH 2 BR RD BK OPTIONAL TO WIRE ASSY-ICE MAKER 1 ICE MAKER YL 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 10 11 11 12 12 1 PK 2 GY 3 GY 4 WH PK PK ATHENA BR YL 1 BR 2 BK 3 RD 4 RD BK YL 5 GN/YL 1 1 PK 2 2 TN 13 13 3 3 BK 14 14 4 4 WH TO RC CON
For Service Technician Use Only Component Location COMPONENT TESTING E D C F A B G A. B. C. D. Condenser Fan Condenser Freezer Evaporator Auger Ice Dispenser E. Athena Control Board F. Front Door Dispenser Unit G.
COMPONENT TESTING For Service Technician Use Only Notes 3-10 n Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators
COMPONENT ACCESS Section 4: Component Access This section provides service parts access, removal, and replacement instructions for the “Whirlpool®, Maytag®, Amana®, and IKEA® Refrigerators.
COMPONENT ACCESS Removing the Front Wheel WARNING 3. Below picture shows the clip and pin. A. Clip and pin A Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. 1. Below picture shows level screw location. 4. Remove the leveling screw and pry up the clip and remove. Then remove the pin at this point you can remove the wheel assembly. 2. Below picture shows level screw. A.
COMPONENT ACCESS Accessing Interior of Unit Removing the Damper WARNING WARNING Electrical Shock Hazard Disconnect power before servicing. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. 1. Below picture shows the interior of the unit. 1.
COMPONENT ACCESS 3. Air damper is motor driven. To get to the damper first remove the screw in housing. 4. The cover will come off and then you can access the wiring harness. 5. The damper will come out. The damper has both RC and FC thermistor on the harness. 4-4 n Whirlpool®, Maytag®, Amana®, & IKEA® Refrigerators 6. Below picture shows connections for fresh food door.
Removing the Freezer Shelf WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. 1. Pick up the right side of the shelf and slide to the right as you would normally do. The bar will go into the deep pocket of the shelf holder. COMPONENT ACCESS Accessing the Freezer Evaporator and Components WARNING Electrical Shock Hazard Disconnect power before servicing.
COMPONENT ACCESS 2. You will now have access to the Evaporator, Defrost heater, Defrost thermistor, Defrost drain pan, and Evaporator fan assembly. 4. The unit does have heat probe in defrost drain. This transfers the heat from the defrost heater to the drain to prevent ice build up and causing drain restrictions. A. Heat Probe A 5. Below picture shows auger motor and cube/crushed coil. A. Auger Solenoid B. Auger Drive Motor 3. Below picture shows freezer components.
COMPONENT ACCESS Accessing the Dispenser Area (Removing UI) WARNING 2. Once sides are removed then use a screwdriver to push on all three tabs that are behind the UI to release it. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. 1. Below picture shows the dispenser area.
COMPONENT ACCESS 3. Remove the left side covers by removing screws to access the dispenser. 5. To remove the water line push the locking tab out. Do this from the bottom. 6. To remove ice door, remove water line for the holder. Remove the upper screws then pry tabs. 4. You now have access to the wiring for UI.
COMPONENT ACCESS 7. Below pictures show the ice chute assembly.
COMPONENT ACCESS Accessing the Machine Compartment WARNING 3. To remove the compressor inverter, remove the two 1/4" (6.4 mm) hex head screws. Disconnect the wiring then pull the inverter out. A. Compressor inverter B. Compressor Electrical Shock Hazard Disconnect power before servicing. B Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. A 1. Below picture shows the machine compartment. Remove screws from the back panel. 4.
COMPONENT ACCESS 6. Below picture shows high voltage board.
PRODUCT SPECIFICATIONS &WARRANTY INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-832-7174 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN AUTHORIZED IN-HOME SERVICE PROFESSIONAL FOR LITERATURE ORDERS (CUSTOMER EXPERIENCE CENTER): PHONE: 1-800-851-4605 FOR TECHNICAL INFORMATION AND SERVICE POINTERS: www.servicematters.
