Multimedia Enhanced SERVICE MANUAL Whirlpool® Smart Wall Ovens Model No.
FORWARD This Whirlpool Service Manual, (Part No. W11174422), provides the In-Home Service Professional with service information for the “Whripool® Smart Wall Ovens”. The Wiring Diagram used in this Service Manual is typical and should be used for training purposes only. Always use the Wiring Diagram supplied with the product tech sheet when servicing the oven.
TABLE OF CONTENTS Whirlpool® Smart Wall Ovens SECTION 1: GENERAL INFORMATION.......................................................................... 1-1 OVEN SAFETY....................................................................................................................................... 1-2 PRODUCT SPECIFICATIONS.................................................................................................................. 1-3 PRODUCT FEATURES.................................................
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GENERAL INFORMATION Back to Table of Contents Section 1: General Information ■ ■ ■ Product Features • • Microwave Features ■ Model & Serial Label • • Model Nomenclature ■ Whirlpool® Smart Wall Ovens 1-1
GENERAL INFORMATION Oven Safety Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.
GENERAL INFORMATION Product Specifications Single Oven ELECTRICAL Fuel Type (Electric): 240 VAC, 60 Hz Language Conversion English/French/Spanish FEATURES Add 30 Seconds Audible Signal Control Lock Automatic Door Latch Cook/Start Broil Cook Power Cancel/Off Cook Time Clock Defrost Control Lock Dinner Plate Cook Timer Indicator End of Cycle Signal Delay Start Favorites Favorites Keep Warm Microwave Selection Frozen Bake Oven Selection Languages - English/French Keep Warm Setting
GENERAL INFORMATION Double Oven ELECTRICAL Fuel Type (Electric): 240 VAC, 40 A FEATURES Language Conversion English/French/Spanish Power On Indicator Light Yes Temperature Conversion Yes Audible Signal Automatic Door Latch Broil Cancel/Off Clock Control Lock Cook Time Indicator Delay Start Favorites Selections Frozen Bake Keep Warm Setting Language Conversion Rapid Preheat Sabbath Mode Start Time Stop Time Temperature-Sensor Baking Timer Warm Hold Details Automatic Shut-Off Yes Oven Cooking Syst
GENERAL INFORMATION Number of Upper Rack Guides 3 Oven Rack 1 Type Standard Oven Rack 2 Type Standard Oven Rack 3 Type Standard Delay Clean Oven Self-Cleaning Yes Self-Cleaning Controls Connected Appliances Control Type Display Color Electronic Display Type Wi-Fi Glass Touch Digital Display Full Color LCD Screen Exterior Door Lock Yes Door Removable Yes Door Type Metal & Glass Handle Color Black Handle Material Plastic Oven Window Size Extra Large Dimensions Capacity (FT3, cubic feet
GENERAL INFORMATION Microwave Oven Combination - Lower Oven ELECTRICAL Fuel Type (Electric): 240 VAC, 60 Hz Language Conversion English/French/Spanish FEATURES Add 30 Seconds Audible Signal Control Lock Automatic Door Latch Convect Broil Cook/Start Cancel/Off Cook Power Clock Cook Time Control Lock Defrost Convect Bake Dinner Plate Convect Modes End of Cycle Signal Cook Time Indicator Favorites Delay Start Microwave Selection Keep Warm Oven Selection Favorites Languages - Englis
GENERAL INFORMATION Controls Oven Details Connected Appliances Control Type Wi-Fi Number of Rack Guides 6 Touch Screen Oven Rack 1 Type Standard LCD Screen Oven Rack 2 Type Standard 1 Oven Rack 3 Type Standard Electronic Display Type Number of Keypads Interior Color Grey Oven Interior Depth(IN, inches) 19 Oven Interior Height(IN, inches) 18 Oven Interior Width(IN, inches) 25 Oven Self-Cleaning Self-Cleaning Exterior Door Lock Yes Door Removable Yes Door Type Metal & Glass Han
GENERAL INFORMATION Product Features CONTROL PANEL ELECTRIC SINGLE OVEN CONTROL PANEL Oven Power: The Oven Power keypad begins oven function and wakes it from sleep mode. Home: If pressed once, it enables the user to return to the “Cooking Methods” and “Assisted Cooking” screen. If pressed twice, the time of day is displayed. Favorites: The Favorites keypad allows the user to save the cycles that they use on a frequent basis.
GENERAL INFORMATION Defrost Microwave Features Assisted Cooking The Defrost feature can be used, or the microwave oven can be manually set to defrost by using 20% cook power. Unwrap foods and remove lids (from fruit juice) before defrosting. Remove any metal twist-ties and replace them with strings or elastic bands. If food is foil wrapped, remove foil and place it in a suitable container. Slit or pierce plastic pouches or packaging. Slit the skins, if any, of frozen food such as sausage.
GENERAL INFORMATION Baking and Roasting Convection Cooking IMPORTANT: The convection fan and convection element may operate during the Bake function to enhance performance and heat distribution. The oven will take approximately 12 to 17 minutes to reach 350°F (177°C) with all oven racks inside the oven cavity. The preheat cycle rapidly increases the temperature inside the oven cavity. Higher temperatures will take longer to preheat.
GENERAL INFORMATION Temperature Probe To Use: The temperature probe accurately measures the internal temperature of meat, poultry and casseroles with liquid and should be used in determining the doneness of meat and poultry. The temperature probe should only be used with Bake, Convect Bake, or Convect Roast. Always unplug and remove the temperature probe from the oven when removing food. Before using, insert the probe into the food item.
GENERAL INFORMATION Model & Serial Number Nomenclature MODEL NUMBER W O C 5 4 7 47 03117 INTERNATIONAL SALES OR MARKETING CHANNEL BRAND W = Whirlpool PLATFORM O = WALL OVEN SUB PLATFORM S = SINGLE OVEN D = DOUBLE OVEN C = COMBO MICROWAVE OVEN SERIES 5 = MID LINE 7 = HIGH (GOLD) 9 = HERO (GOLD) FEATURE LEVEL 1 = THERMAL Wall Oven(s) 2 = TRUE CONVECTION Wall Oven(s) 3 = UPPER TRUE CONVECTION/LOWER THERMAL 4 = MICRO WAVE UPPER/LOWER THERMAL 5 = MICRO WAVE UPPER/LOWER TRUE CONVECTION KEY FEATURE E = E
GENERAL INFORMATION Tech Sheet Location Tech Sheet Location For Combo Unit (side of oven shroud) Tech Sheet Location For Single and Double Wall Oven (top panel) Whirlpool® Smart Wall Ovens n 1-13
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Back to Table of Contents DIAGNOSTICS & TROUBLESHOOTING Section 2: Diagnostics ■ Safety ■ ■ Whirlpool® Smart Wall Ovens 2-1
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Safety Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only IMPORTANT: Electrostatic Discharge (ESD) Sensitive Electronics ESD problems are present everywhere. ESD may damage or weaken the electronic control assembly. The new control assembly may appear to work well after repair is finished, but failure may occur at a later date due to ESD stress. ■ Use an antistatic wrist strap.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Single Oven Model Microwave Oven Combination - Lower Oven Selection Relay Bake Element Bake Relay Selection Relay Broil Element Broil Relay MW Light MW Light Relay Convection Element Convection Relay MW Turntable MW Turntable Relay Convection Fan Convection Fan Relay MW Cooling Fan MW Cooling Fan Relay Cooling Fan High Speed Cooling Fan High Relay Cooling Fan Low Speed Cooling Fan Low Triac MW Magnetron/Cooling Fan MW Ma
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Single & Double Oven Model System Information Display Single Double Oven Oven Model # Model Information о о Serial # Product Serial Number о о UI Serial # User Interface Serial Number о о ACU Serial # Appliance Control Unit Serial Number о NA Upper ACU Serial # Upper Appliance Control Unit Serial Number NA о Lower ACU Serial # Lower Appliance Control Unit Serial Number NA о UI Version User Interface Software Version
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Code Description Explanation and Recommended Procedure No Sound Speaker, HMI-Central/ NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, and power UI board Control on). Panel Assembly 1. Verify sound is enabled. Touch the Tools menu, and then scroll to the Sound menu. Confirm Key Press, Timer & Alert, and Power On & Off actions are all turned on and set to the desired volume. 2.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Code Description Explanation and Recommended Procedure F1E1 Internal Oven ACU Error NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, then power on). PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics Menu and selecting “Error Diagnostics”. NOTE: If other error codes are stored, troubleshoot those other error codes first. 1. 2. 3. 4. 5. 6. 7. 8. 9.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Code Description Explanation and Recommended Procedure F1E5 Microwave Oven Inverter Error NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, then power on). After powering on, be sure that a load, such as a microwave-safe cup of water, is present in the microwave oven cavity, and start a microwave cooking function. Wait 1 minute, then verify that the failure happens again. 1.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Code Description Explanation and Recommended Procedure F1E6 Microwave Generation Error NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, then power on). After powering on, be sure that a load, such as a microwave-safe cup of water, is present in the microwave oven cavity, and start a microwave cooking function. Wait 1 minute, and then verify that the failure happens again. 1.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Code Description F2 Keypad Microwave E6 Generation Error Explanation and Recommended Procedure NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, then power on). PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics Menu and selecting “Error Diagnostics”. 1. Unplug the oven or disconnect power. 2. Check that connector J1 is firmly connected. If it is not, go to Step 3.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Code Description Explanation and Recommended Procedure F4E1 Microwave Cavity Temperature Sensor Error NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, then power on). After powering on, be sure that a load, such as a microwave-safe cup of water, is present in the microwave oven cavity, and start a microwave cooking function that uses the temperature sensor, such as a Convect cycle.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Code Description Explanation and Recommended Procedure F4 Inputs E4 Microwave Oven Humidity Sensor Error NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, and then power on). After powering on, be sure that a load, such as a microwave-safe cup of water, is present in the microwave oven cavity, and start a microwave cooking function that uses the humidity sensor, such as a Steam cycle.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Code Description Explanation and Recommended Procedure F4E9 Inverter and Magnetron Over Temperature NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, and then power on). After powering on, be sure that a load, such as a microwave-safe cup of water, is present in the microwave oven cavity, and start a microwave cooking function. Wait 1 minute, then verify that the failure happens again. 1.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Code Description Explanation and Recommended Procedure F5 Inputs E0 Door and latch switch NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, then power do not agree on). PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics Menu and selecting “Error Diagnostics”. 1. Enter the Diagnostics Menu and select “Component Activation”. Touch or scroll to “Door Latch Motor,” then touch “OK.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Code Description Explanation and Recommended Procedure F5 Inputs E1 Latch not operating NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, then power on). PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics Menu and selecting “Error Diagnostics”. 1. Enter the Diagnostics Menu and select “Component Activation.” Touch or scroll to “Door Latch Motor”, then touch “OK”.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Code Description Explanation and Recommended Procedure F6E0 Oven user interface lost communication NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, then power on). PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics Menu and selecting “Error Diagnostics”. 1. Unplug the oven or disconnect power. 2.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Code Description Explanation and Recommended Procedure F6E1 Over temperature NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, then power on). PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics Menu and selecting “Error Diagnostics”. 1. Unplug the oven or disconnect power. 2. Check for elements shorted to ground. Check resistance of elements: a.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Code Description Explanation and Recommended Procedure F6E4 User interface/ACU NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, and power state status mismatch on). PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics Menu and selecting “Error Diagnostics”. NOTE: If other error codes are stored, troubleshoot those other error codes first. 1. 2. 3. 4. 5.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Code Description Explanation and Recommended Procedure F9E0 Product not wired correctly NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, and power on). PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics Menu and selecting “Error Diagnostics”. 1. Unplug the oven or disconnect power. 2. Access the electrical wiring from the house power supply to the oven. 3.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Double Oven Code Description Explanation and Recommended Procedure User Interface (UI) not reacting to touch HMI-Central/UI board Control Panel Assembly NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, and power on). No Sound Speaker, HMI-Central/UI board NOTE: Before starting any test, cycle power to the oven (power off, wait Control Panel Assembly 10 seconds, and power on). 1.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Code Description Explanation and Recommended Procedure F1 E1 Internal oven appliance manager error NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, and power on). PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics mode and selecting “Error Diagnostics”. NOTE: If other error codes are stored, troubleshoot those other error codes first. 1. Unplug the oven or disconnect power. 2.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Code Description Explanation and Recommended Procedure F3 Sensors E0 Main oven sensor open or shorted NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, and power on). PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics mode and selecting “Error Diagnostics”. 1. Unplug the oven or disconnect power. 2.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Code Description Explanation and Recommended Procedure F5 Inputs E0 Door and latch switch do not agree (main/upper oven). NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, and power on). PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics mode and selecting “Error Diagnostics”. 1. Enter the Diagnostic mode and select “Component Activation”. 2.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Code Description Explanation and Recommended Procedure 15. Reassemble all parts and panels before operating. 16. Plug in the oven or reconnect power. 17. Verify operation is normal. Enter Diagnostics mode, select “Error Diagnostics”, and clear the history. F5 Inputs E1 Latch not operating (main/ upper oven) NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, and power on).
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Code Description Explanation and Recommended Procedure F6 E1 Over temperature (main/ upper oven) NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, and power on). PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics mode and selecting “Error Diagnostics”. 1. Unplug the oven or disconnect power. 2. Check for elements shorted to ground. Check resistance of elements: a.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Code Description Explanation and Recommended Procedure 14. Plug in the oven or reconnect power. 15. Verify operation is normal. Enter Diagnostics mode, select “Error Diagnostics”, and clear the history. F6 E0 Oven user interface – lost communication NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, and power on). 1. Unplug the oven or disconnect power. 2.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Code Description Explanation and Recommended Procedure F6 E4 User Interface/Appliance Manager state status mismatch NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, and power on). Low fan speed underspeed LOW FAN SPEED MESSAGE ON SINGLE/DOUBLE: The product is experiencing a problem and can no longer be used.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Code Description Explanation and Recommended Procedure F9 E0 Product not wired correctly NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, and power on). PROCEDURE: Before proceeding, verify the error code by entering the Diagnostics mode and selecting “Error Diagnostics”. 1. Unplug the oven or disconnect power. 2. Access the electrical wiring from the house power supply to the oven. 3.
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Whirlpool® Smart Wall Ovens n 2-29
DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only 2-30 n Whirlpool® Smart Wall Ovens
COMPONENT TESTING Back to Table of Contents Section 3: Component Testing ■ Safety ■ Wiring Diagram ■ ■ Whirlpool® Smart Wall Ovens 3-1
COMPONENT TESTING For Service Technician Use Only Safety Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.
Connection WH BK On Some Models P32 P33 Line Filter L1 P31 P34 No Connection N L2 L1 22 BR 31 Y 21 BR In-Line Connector P2, Connection Position 1 P2-1 42 WH 85 BR 4902 Thermistor 51 BU Terminals Single Switch Humidity Sensor 1600 32 YL Magn 52 BU Thermistor Cavity 8 BU MW Light 86 BR Transformer Conv.
3-4 n Whirlpool® Smart Wall Ovens Connection N L1 No Connection On Some Models 11 WH 15 BK In-Line Connection P31 P2-1 42 WH Connector P2, Position 1 P34 P33 P32 Line Filter L1 Circuitry Enclosed Within 43 BU 4 2 4 Terminals Cavity Thermostat Monitor Interlock Switch 1 31 YL 21 BR 22 BR Primary Line Interlock 2 20A Fuse Switch 1 71 BR 83 BK 85 BR Single Switch 51 BU 52 BU 8 BU 4906 1 2 3 1 2 1 2 3 4 1 2 3 4 5 6 7 8 P23 P21 P1 P2 YL Thermal Switch (closes on heat ris
Connection N L1 No Connection On Some Models 11 WH 15 BK In-Line Connection P31 P2-1 42 WH Connector P2, Position 1 P34 P33 P32 Line Filter L1 1 Circuitry Enclosed Within 43 BU 4 2 4 Terminals Cavity Thermostat Monitor Interlock Switch 1 31 YL 21 BR 22 BR Primary Line Interlock 20A Fuse Switch 2 71 BR 83 BK 85 BR Single Switch 51 BU 52 BU 8 BU 4906 1 2 3 1 2 1 2 3 4 1 2 3 4 5 6 7 8 P23 P21 P1 P2 YL Thermal Switch (closes on heat rise) 1 2 P354 P355 P8 Motor M
3-6 n Whirlpool® Smart Wall Ovens WH BK Connection 14 RD No Connection On Some Models 12 BU P32 P33 Line Filter L1 P31 P34 Grill Thermostat N L2 L1 22 BR 31 Y 21 BR In-Line Connection Connector P2, Position 1 P2-1 42 WH 85 BR 4902 Thermistor 51 BU Terminals Single Switch Humidity Sensor 1600 32 YL Magn 52 BU Thermistor Cavity 8 BU MW Light 86 BR Transformer Conv.
N L1 GN WH 2 2 1 1 GN V V RD/WH On Some Models YL R In-Line Connection Hall Sensor P2-1 P4 P3 J8 1 2 3 4 5 6 7 8 9 10 1 2 P1 Circuitry Enclosed Within K7 K8 K4 Terminals TR1 K3 K10 K11 Upper Copernicus Appliance Manager OR YL 12345 BR BR 1234 Connector P2, Position 1 BK Door Switch OR/BK P1 YL Win/Power User Interface TN BU Motor Latch Switch BR Oven Temperature Sensor No Connection RD/WH Connection 12 J1 OR EOL Keypad HMI P5 P7 Single Switch 1 2 3 4 5 6 7
N L1 3-8 n Whirlpool® Smart Wall Ovens GN WH 2 2 1 1 GN V V RD/WH On Some Models YL R In-Line Connection Hall Sensor P2-1 P4 P3 Connector P2, Position 1 BK Door Switch OR/BK 1 2 3 4 5 6 7 8 9 10 J8 BR P1 Circuitry Enclosed Within K6 K7 K8 K4 Terminals TR1 K3 K2 K10 K11 Upper Copernicus Appliance Manager OR YL 12345 BR 1 2 P1 YL 1234 Win/Power User Interface TN BU Motor Latch Switch BR Oven Temperature Sensor No Connection RD/WH Connection 12 J1 OR EOL Keypad
N L1 GN GN OR VT VT RD/WH Hall Sensor YL RD BK P4 P3 J8 1 2 3 4 5 6 7 8 9 10 1 2 P1 Circuitry Enclosed Within K6 K7 K8 K4 Terminals TR1 K3 K2 K10 K11 Upper Copernicus ACU OR YL 12345 BR BR 1234 P2-1 Door Switch OR/BK GN TN BU Motor Latch Switch BR Meat Probe Sensor Oven Temperature Sensor WH 2 2 1 1 P1 YL Win/Power User Interface No On In-Line Connector P2, Connection Some Connection Position 1 Models RD/WH Connection 12 J1 OR EOL Keypad P5 Single Switch 1 2 3 4
Connection 3-10 n Whirlpool® Smart Wall Ovens L1 No Connection N On Some Models 1 2 EOL GN In-Line Connection RD/WH GN RD/WH Circuitry Enclosed Within V Terminals J1 R YL Single Switch OR/BK BR TN V Hall Sensor Door Switch BU Motor Latch Switch Oven Temperature Sensor Connector P2, Position 1 P2-1 2 2 1 1 1 WH Keypad BK Win/Power 1 2 3 4 P1 BR YL J8 P1 YL Thermal Switch (closes on heat rise) TR1 Resistor or Element LEGEND K8 K7 K4 K3 K10 K11 Copernicus Appliance
Connection No Connection L1 On Some Models 1 2 EOL GN In-Line Connection RD/WH GN RD/WH Circuitry Enclosed Within V Terminals J1 R YL Single Switch OR/BK BR TN V Hall Sensor Door Switch BU Motor Latch Switch Oven Temperature Sensor Connector P2, Position 1 P2-1 2 2 1 1 1 WH Keypad BK Win/Power 1 2 3 4 YL BR P4 P3 1 2 3 4 5 6 7 8 9 10 J8 OR P1 YL Thermal Switch (closes on heat rise) TR1 Resistor or Element LEGEND K8 K7 K6 K4 K3 K2 K10 K11 Copernicus Appliance
Connection 3-12 n Whirlpool® Smart Wall Ovens L1 No Connection N On Some Models 1 2 EOL In-Line Connection RD/WH GN Connector P2, Position 1 P2-1 Meat Probe Sensor Oven Temperature Sensor VT GN OR VT Terminals J1 RD YL Single Switch OR/BK BR TN Hall Sensor Door Switch BU Motor Latch Switch RD/WH GN Circuitry Enclosed Within 2 2 1 1 1 WH Keypad BK Win/Power 1 2 3 4 P1 BR YL J8 P1 YL Thermal Switch (closes on heat rise) TR1 Resistor or Element LEGEND K8 K7 K6 K4
For Service Technician Use Only Component Testing COMPONENT TESTING The following charts provide pin locations and Voltage/Resistance values for all components used in the oven and microwave. These charts should be used to confirm that a component is operating properly. All this testing information is also available in the Tech Sheet that is provided with every oven Whirlpool produces.
COMPONENT TESTING For Service Technician Use Only Component Serviceable Side Check Points Copernicus Results-Resistance Results-Voltage Convection Fan Rear P5-3 to N (J8-2) 20Ω to 28Ω 120 VAC motor running Convection Element Front PX1-3 to PX3-2 16.63Ω to 18.38Ω 240 VAC Convection cycle operating Bake Element Rear PX1-1 to PX3-2 19.0Ω to 21.6Ω 240 VAC Bake cycle operating Broil Element Front PX4-2 to PX3-2 13.5Ω to 14.
For Service Technician Use Only Component Location COMPONENT TESTING Microwave Oven G H I J K F L M N E O D C B A A. Turntable Motor B. Secondary Interlock Switch C. Magnetron Fan Motor D. Humidity Sensor E. Cavity Thermostat F. Line Filter G. Cavity Temprature Sensor H. Inverter I. Microwave Light Transformer J. Magnetron Thermistor K. Magnetron L. ACU M. Monitor Interlock Switch N. Primary Interlock Switch O.
COMPONENT TESTING For Service Technician Use Only Component Serviceable Procedure Side Results-Resistance Component Location Cavity Thermostat Top 1. 2. 3. 4. 5. Unplug microwave oven or disconnect power. Remove wire leads. Measure resistance. Replace wire leads. Reassemble all parts and panels before operating. 6. Plug in microwave oven or reconnect power. Normal = Continuity Abnormal = Infinite E Magnetron Fan Motor Top 1. 2. 3. 4. 5. Unplug microwave oven or disconnect power.
For Service Technician Use Only COMPONENT TESTING Component Serviceable Procedure Side Results-Resistance Component Location Primary Interlock Switch Top Test 1: Door Open = Infinite Door Closed = Continuity N Test 1: 1. Unplug microwave oven or disconnect power. 2. Disconnect the wires at the Primary Interlock Switch. 3. Check from the common terminal (brown wire) to the normally open terminal (yellow wire). 4. Reconnect the wires at the Primary Interlock Switch. 5.
COMPONENT TESTING For Service Technician Use Only Component Serviceable Procedure Side Inverter Top Results-Resistance Component Location H Check wiring to MW inverter: 1. Unplug microwave oven or disconnect power. 2. Visually inspect 4 connectors on the MW inverter boards, CN701, CN702, CN703, and E701 to see whether there are signs of overheating or any signs of failure due to loose wires, bad crimping, etc. 3. Reassemble all parts and panels before operating. 4.
For Service Technician Use Only COMPONENT TESTING Whirlpool® Smart Wall Ovens n 3-19
COMPONENT TESTING For Service Technician Use Only 3-20 n Whirlpool® Smart Wall Ovens
Back to Table of Contents COMPONENT ACCESS Section 4: Component Access Microwave • HMI Removal • Accessing the Microwave Appliance Manager • High Voltage System Magnetron • • • • Door Removal Accessing the Door Latch Remove the Rear Panel • • • Thermal Limiter • • Light assembly (right side light) • • • • Whirlpool® Smart Wall Ovens 4-1
COMPONENT ACCESS Back to Table of Contents Removing the Microwave HMI WARNING WARNING Excessive Weight Hazard Use two or more people to move and install oven. Failure to do so can result in back or other injury. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. 1. 2. front panel. 3. Tilt away from the microwave and disconnect the WiFi NOTE: Reverse procedure to reinstall HMI.
Back to Table of Contents COMPONENT ACCESS Accessing the Microwave Appliance Manager WARNING WARNING Excessive Weight Hazard Use two or more people to move and install oven. Failure to do so can result in back or other injury. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. 1. Remove ¼" (6.4 mm) hex-head screws for the top panels; three (3) on each side and four (4) on the back. 2.
COMPONENT ACCESS 3. Back to Table of Contents Appliance Manager top cover to the microwave. 5. • • • • • • • Microwave Appliance Manager Microwave light transformer Magnetron fan motor 20 A Line Fuse Humidity sensor A B C D E F G 4. cover and set aside. Panel A. Microwave Appliance Manager D. Line filter F. 20 A Line Fuse G.
Back to Table of Contents COMPONENT ACCESS Accessing the Microwave Inverter Board WARNING WARNING Excessive Weight Hazard Use two or more people to move and install oven. Failure to do so can result in back or other injury. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. 1. 2. around the cover of the Magnetron assembly. 3.
Back to Table of Contents COMPONENT ACCESS Accessing the Microwave Magnetron WARNING WARNING Excessive Weight Hazard Use two or more people to move and install oven. Failure to do so can result in back or other injury. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. 1. Remove three (3) ¼" (6.4 mm) hex screws from the back panel and ten (10) ¼" (6.
Back to Table of Contents 3. • • • COMPONENT ACCESS 4. Remove four (4) #15 Torx magnetron.
Back to Table of Contents COMPONENT ACCESS 5. 6. 4-8 Whirlpool® Smart Wall Ovens 7. accessible and can be removed.
Back to Table of Contents Removing the Oven Door IMPORTANT: ovens, repeat the process for each door. 4. 1. Prior to removing the oven door, prepare a surface where 5. COMPONENT ACCESS material. 2. Fully open the oven door. 3. 6. Pull the oven door toward you, and then remove it. You may A B 7.
COMPONENT ACCESS Back to Table of Contents Accessing the Oven Door Latch WARNING 3. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. 1. 4. aside. the oven door opening. 2. Remove the four (4) Phillips screws and remove the vent trim panel from the oven.
COMPONENT ACCESS Back to Table of Contents Oven - Accessing the Application Manager (Copernicus - Combo Unit) WARNING WARNING Excessive Weight Hazard Use two or more people to move and install oven. Failure to do so can result in back or other injury. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. 1. Remove the six (6) ¼" (6.4 mm) hex-head screws securing the oven cabinet. 2.
COMPONENT ACCESS Back to Table of Contents Oven - Accessing the Application Manager (Copernicus - Single and Double Oven) WARNING WARNING Excessive Weight Hazard Use two or more people to move and install oven. Failure to do so can result in back or other injury. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. 1. Remove the eight (8) ¼" (6.
Back to Table of Contents COMPONENT ACCESS Oven - Accessing the Cooking Components WARNING WARNING Excessive Weight Hazard Use two or more people to move and install oven. Failure to do so can result in back or other injury. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. 1. Remove the all ¼" (6.4 mm) hex-head screws from the rear 2. Remove rear panels and set aside.
COMPONENT ACCESS 4-14 n Whirlpool® Smart Wall Ovens
PRODUCT SPECIFICATIONS &WARRANTY INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-832-7174 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN AUTHORIZED IN-HOME SERVICE PROFESSIONAL FOR LITERATURE ORDERS (CUSTOMER EXPERIENCE CENTER): PHONE: 1-800-851-4605 FOR TECHNICAL INFORMATION AND SERVICE POINTERS: www.servicematters.
