Model WHES45 How to install, operate and maintain your Demand Controlled Water Softener Do not return water softener to store If you have questions or concerns when installing, operating or maintaining your softener, call our toll free number: 1--866--986--3223 Monday -- Friday, 8 am -- 9 pm EST System Tested and Certified by NSF International against NSF/ANSI Standard 44 for softener performance. 7281453 (Rev. A 12/28/05) Product No.
Table of Contents Water Softener Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inspect Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Water Softener Safety For installations in the Commonwealth of Massachusetts: Installation by a licensed plumber is required. Plumbing code 248-- CMR of the Commonwealth of Massachusetts must be used for installation. For installations in the state of California: You must turn the Salt Efficiency Feature setting to ON. This may initiate more frequent recharges, however, it will operate at 4,000 grains per pound of salt or higher.
Inspect Shipment The parts required to assemble and install the water softener are included with the water softener. Ground clamp Single valve bypass 20 ft. drain hose Hose adaptor Hose clamps Installation adaptors Grommet Clips O-- rings Water hardness test strip Thoroughly check the water softener for possible shipping damage and parts loss. Also inspect and note any damage to the shipping carton. Remove and discard (or recycle) all packing materials.
Water Softener Dimensions INLET OUT 14” 3---7/8” INLET -- OUTLET 18” 50---3/8” 41---5/8” 11” 39” MODEL NOMINAL RESIN TANK SIZE WHES45 10” DIA. X 40” How a Water Softener Works Softening Cycle When the water softener is providing soft water, it is called “service” or the “softening cycle”. During this cycle, hard water flows from the main water pipe in the household into the water softener. Inside the resin tank is a bed made up of thousands of tiny, plastic beads.
Water Conditioning Information Water Conditioning Water conditioning is the treatment of four general conditions. These are: Hardness Iron Acidity Sediments 1. Hardness is a term to describe the presence of calcium and magnesium minerals in water. A chemical analysis accurately measures the amount of minerals in grain weight. For example, one gallon of water with 5 grains per gallon (gpg) hardness has dissolved minerals, that if solidified, about equals the size of one ordinary aspirin tablet.
2. Iron in water can cause stains on clothing and plumbing fixtures. It can negatively affect the taste of food, drinking water, and other beverages. Iron in water is measured in parts per million (ppm). The total* ppm of iron, and type or types*, is determined by chemical analysis. Four different types of iron in water are: Ferrous (clear water), Ferric (red water), Bacterial and organically bound iron, Colloidal and inorganically bound iron (ferrous or ferric).
Installation Requirements Tools and Parts Needed Assemble the required tools before starting installation. Read and follow the instructions provided with any tools listed here. • Screwdriver • Tape Measure • Pliers If using Soldered Copper Pipe • Tubing cutter • Propane torch • Misc. copper pipe fittings • • Lead-- free solder and flux Emery cloth, sandpaper or steel wool If using Threaded Pipe • Pipe cutter or hacksaw • Threading tool • • Pipe joint compound Misc.
city water supply cold to water heater pressure tank OR optional sediment filter water softener well pump well water supply Figure 1 Air Gap Requirements A drain is needed for regeneration discharge water. A floor drain, close to the water softener, is preferred. A laundry tub, standpipe, etc., are other drain options. Secure valve drain hose in place.
Plan the Installation Inlet --- Outlet Plumbing Options Always install either a single bypass valve (provided) or, if desired, parts for a 3 valve bypass system (not included) can be purchased and assembled, as shown in Figure 4. Bypass valves allow you to turn off water to the softener for maintenance if needed, but still have water in house pipes.
Installation Turn Off Water Supply 1. Close the main water supply valve, near the well pump or water meter. 2. Open all faucets to drain all water from the house pipes. NOTE: Be sure not to drain water from the water heater, as damage to the water heater elements could result. Move the Water Softener into Place 1. Move the water softener into desired location. Set it on a level surface. If needed, place the water softener on a section of plywood, a minimum of 3/4” thick.
Assemble Inlet and Outlet Plumbing Install the provided grounding clamp before cutting into metallic main water piping. It should be installed on two parallel and vertical pipes (inlet and outlet) spaced so as to align with the softener connections. In some new installations where vertical pipes are not yet available, a temporary bond will need to be established prior to cutting into the water piping. Contact a qualified electrician for assistance.
Soldered copper 1. Thoroughly clean and apply solder flux to all joints. 2. Make all solder connections. NOTE: Do not solder with plumbing attached to installation adaptors and single valve bypass. Soldering heat will damage the valve and adaptors. IMPORTANT: Secure ground clamp to metal pipes. Threaded pipe 1. Apply pipe joint compound or TeflonR tape to all male pipe threads. 2. Tighten all threaded joints and make all solder connections. IMPORTANT: Secure ground clamp to metal pipes.
Install the Salt StorageTank Overflow Elbow and Hose 1. Install the brine tank overflow grommet and elbow in the 13/16” diameter hole in the salt storage tank sidewall. NOTE: The brine tank overflow elbow accepts either 1/2” or 3/8” I. D. hose. 2. Measure, cut to needed length and connect the 3/8” drain line (provided) to the salt storage tank overflow elbow and secure in place with a hose clamp. 3.
Add Water and Salt to the Salt Storage Tank 1. Using a container, add about three gallons of clean water into the salt storage tank. 2. Add salt to the salt storage tank. Use nugget, pellet or coarse solar salts with less than 1% impurities. NOTE: See “Routine Maintenance Section” for additional information on salt. Sanitize the Water Softener/Sanitize After Service 1. Open salt hole cover and remove the brinewell cover and pour about 1-- 1/2 oz.
Program the Water Softener RECHARGE button UP button Display PROGRAM button DOWN Button DATA Button Figure 11 If you have questions about installation, programming, operating and routine maintenance... call 1-- 866-- 986-- 3223, Monday - Friday, 8 am to 9 pm, EST. When the water softener is plugged in, a model code and a test number (example: U3.0), will flash in the faceplate display. Then the words “PRESENT TIME” will show in the display along with a flashing “12:00 AM”.
Set Water Hardness Number 1. Press the PROGRAM button once again to display a flashing 25 and the word “HARDNESS”. HARDNESS 2. Press the NOTE: Up or Down buttons to set your water hardness number. If your water supply contains iron, compensate for it by adding to the water hardness number. For example, assume your water is 20 gpg hard and contains 2 ppm iron. Add 5 to the hardness number for each 1 ppm of iron. In this example, you would use 30 for your hardness number.
Customize Features/Options Recharge Recharge button is used to initiate an immediate recharge. • Press and hold the RECHARGE button until the words “RECHARGE NOW” flash in the display. The softener enters the fill cycle of regeneration immediately. “RECHARGE NOW’ will flash during the regeneration. When over, full water conditioning capacity is restored.
Data Displays The water softener has a DATA button to get information about your water softener. • CAPACITY (remaining) - This is the percentage of water softening capacity remaining. Immediately after a regeneration, 100% shows. Then, as water is used, the percentage decreases until the next regeneration. During regenerations, the percentage increments upward. NOTE: Zero (0%) shows until after the first regeneration begins, after connecting to electrical power.
Regeneration (Start) Time Starting at the 2:00AM regeneration start time, the softener begins regenerations, ending approximately at 4:00AM. This is a good time in most households because water is not in use (see Automatic Bypass section). If a different time would be better for your needs, do the steps below to change the starting time. PROGRAM button until “RECHARGE TIME” shows steady in the 1. Press and hold in the display and 2:00 AM begins to flash. AM RECHARGE TIME 2.
Efficiency Mode When this feature is ON, the unit will operate at salt efficiencies of 4000 grains of hardness per pound of salt or higher. (May recharge more often using smaller salt dosage and less water). When this is ON will show in the lower right hand corner of the display. the efficiency icon PROGRAM button until the Regeneration (Start) Time screen begins 1. Press and hold in the to flash. Press the PROGRAM button twice again to move to the Efficiency Mode screen.
Set Model Code The model code is factory set at assembly and testing. The model code should never require resetting, but to check, or to set if previously omitted, follow the steps below. 1. Press and hold in the PROGRAM button until the Regeneration (Start) Time screen begins to flash. Press and hold in the PROGRAM button again. Either “A - - - ” or the previously set code “L 45” will appear. 2. Use the Up or Down buttons to set the model code.
Gallons or Liters All water flow rate and usage displays are in gallons with the default GALS setting. If reset to litErs, the same displays are shown in liters. 1. Press and hold in the PROGRAM button until the Regeneration (Start) Time screen begins to flash. Press and hold in the PROGRAM button again until the model code screen starts to flash. Press the PROGRAM button twice more to move to the gallons or liters setting screen. GALLONS LITERS 2.
Routine Maintenance Adding Salt Lift the salt hole cover and check the salt storage level frequently. If the conditioner uses all the salt before you add more, you will get hard water. Until you have established a refilling routine, check the salt every two or three weeks. Always add if less than 1/3 full. Be sure the brinewell cover is on. NOTE: In humid areas and when using potassium salt, it is best to keep the salt storage level lower to avoid bridging, and to refill more often.
Cleaning the Nozzle and Venturi A clean nozzle and venturi (see Figure 13) is a must for the conditioner to work properly. This small water softener creates the suction to move brine from the brine tank, into the resin tank. If it should become plugged with sand, silt, dirt, etc., the conditioner will not work, and you will get hard water. To get to the nozzle and venturi, remove the top cover. Put the bypass valve(s) into bypass position.
Troubleshooting Guide Need help troubleshooting? Call 1-- 866-- 986-- 3223, Monday - Friday, 8 am to 9 pm, EST. Tools Needed For Most Repairs: 5/16 Hex Driver, Phillips Screwdriver, Needle ---nose Pliers PROBLEM No Soft Water CAUSE 1. No salt in the storage tank. 2. Softener not plugged into a “live” outlet. No Soft Water, Timer Display Blank SOLUTION a. Refill with salt. b. Use Recharge feature. c. Plug into an outlet that is continuously “live”. 1.
Automatic Electronic Diagnostics This water softener has a self-- diagnostic function for the electrical system (except input power and/or water meter). The water softener monitors electronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the display. The troubleshooting chart shows the error codes that could appear, and the possible malfunctions for each code. While an error code appears in the display, all buttons are inoperable except the PROGRAM button.
3. Symbols in the display indicate POSITION switch operation. On Fill LAST RECHARGE TIME WATER MANAGEMENT SYSTEM WATER MANAGEMENT SYSTEM TURBINE TURBINE Switch is closed (Cam rotating) Switch is open (cam not rotating) 4. Use the RECHARGE button to manually advance the valve into each cycle and check correct switch operation. 5. Press the DATA button again. The following information is available and may be beneficial for various reasons.
Manual Advance Regeneration Check This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates, and other controller functions. Always make the initial checks, and the manual initiated diagnostics. NOTE: The electronic control display must show a steady time (not flashing). If an error code PROGRAM button to enter the diagnostic display. shows, first press the 1. Press the RECHARGE button and hold in for 3 seconds.
Product Specifications WHES45 Rated Service Flow Rate (gpm) 10.0 Amount of High Capacity Resin (cu ft) 1.26 Pressure Drop at Rated Service Flow (psig) 11 Water Supply Max. Hardness (gpg) 125 Water Supply Max. Clear Water Iron (ppm)* 12 Water Pressure Limits (min./max. psi) 20 --- 125 Min. --- Max. Water Temperature (˚F) 40 --- 120 Min. Water Supply Flow Rate (gpm) 3 Max. Drain Flow Rate (gpm) Salt storage capacity 2.3 300 lbs.
Wiring Schematic Back of electronic board Direct plug--in transformer 120 vac 24 vac M 24V Turbine sensor NO NC Position switch Warranty WATER SOFTENER WARRANTY Warrantor: Ecodyne Water Systems LLC, 1890 Woodlane Drive, Woodbury, MN 55125 Warrantor guarantees, to the original owner, that: Two Year Full Warranty: For a period of two (2) years after installation, all parts will be free of defects in materials and workmanship and will perform their normal functions.
Softener Components 1 16 17 14 15 2 18 19 13 20 35 Valve Assembly 3 4 21 5 6 7 22 27 8 9 12 10 23 28 29 24 25 11 26 30 34 33 32 32 31
Softener Components Key No. Part No. Key No. Part No. 1 7285130 Shroud (Incl. Key No. 2) 18 7155115 Brinewell Cover 2 7026196 Base 19 7082150 Wing Nut, 1/4 - 20 3 7176292 Clamp Section (2) 20 7100819 Brinewell 4 7088033 Clamp Retainer (2) 21 7003847 O-- ring 5 7112963 O-- ring Seal Kit 22 7148875 Screw 6 -- O-- ring Seal, 2-- 7/8 in. x 3-- 1/4 in. 23 7114800 Repl. Brine Tank 7 -- O-- ring Seal, 13/16 in. x 1-- 1/16 in.
Softener Components 1 2 46 3 45 47 4 5 44 6 7 23 43 41 11 42 40 seal 38 8 9 12 13 wear--strip 39 10 cross-- section view 14 26 16 22 15 37 36 21 17 35 34 27 28 18 19 20 23 33 32 29 31 34 30 25 24
Softener Components Key No. Part No. Key No. Part No. 1 7224087 Screw, #8-32 x 1” (2 req.) 26 7248722 Wire Harness (Sensor) 2 7250622 Motor (incl. 2 ea. of Key No. 1) 27 0900060 O-ring 3 7231393 Motor Plate 28 7081201 Retainer (Nozzle & Venturi) 4 0900857 Screw, #6-20 x 3/8 (3 req.) 29 7195482 Seal (Nozzle & Venturi) 5 7171250 Bearing 30 7171145 Valve Body 6 7219545 Cam and Gear 31 7170319 O-ring, 1/4 x 3/8 (2 req.
