How to install, operate and maintain your Demand Controlled Water Softener Do not return water softener to store If you have any questions or concerns when installing, operating or maintaining your water softener, call our toll free number: 1-866-986-3223 Monday- Friday, 8 AM - 7 PM EST or visit www.ecodynewatertreatment.com When you call, please be prepared to provide the model and serial number of your product, found on the rating decal, typically located on the rim below the salt lid hinges.
TABLE OF CONTENTS Page Specifications & Performance Claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Water Softener Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications & Performance Claims These models are efficiency rated. The efficiency rating is valid only at the minimum salt dose. These softeners have a demand initiated regeneration (D.I.R.) feature that complies with specific performance specifications intended to minimize the amount of regenerant brine and water used in their operation.
Water Softener Safety Your safety and the safety of others are very important. We have provided many safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.
Inspect Shipment Remove and discard (or recycle) all packing materials. To avoid loss of small parts, we suggest you keep the small parts in the parts bag until you are ready to use them. The parts required to assemble and install the water softener are included with the unit. Thoroughly check the water softener for possible shipping damage and parts loss. Also inspect and note any damage to the shipping carton.
Installation Requirements LOCATION REQUIREMENTS PLUMBING CODES Consider all of the following when selecting an installation location for the water softener. All plumbing must be completed in accordance with national, state and local plumbing codes. = Do not locate the water softener where freezing temperatures occur. Do not attempt to treat water over 120ºF. Freezing temperatures or hot water damage voids the warranty.
Installation Requirements VALVE DRAIN REQUIREMENTS 1/4” NPT Thread Barbs for 3/8” I.D. Tubing Using the flexible drain hose (included), measure and cut to the length needed. Flexible drain hose is not allowed in all localities (check your plumbing codes). If local codes do not allow use of a flexible drain hose, a rigid valve drain run must be used. Purchase a compression fitting (1/4 NPT x 1/2 in. minimum tube) and 1/2" tubing from your local hardware store. Plumb a rigid drain as needed (See Figure 5).
Dimensions 19” 3-3/8” IN 18” OUT IN – OUT 43-5/16” 36-1/2” 35” FIG.
Installation Instructions TURN OFF WATER SUPPLY Nozzle Venturi Assembly 1. Close the main water supply valve, located near the well pump or water meter. Top Cover Brine Tank Overflow Elbow Nut Ferrule 2. Open all faucets to drain all water from house pipes. NOTE: Be sure not to drain water from the water heater, as damage to the water heater elements could result.
Installation Instructions COMPLETE INLET AND OUTLET PLUMBING Measure, cut, and loosely assemble pipe and fittings from the main water pipe to the inlet and outlet ports of the water softener valve. Be sure to keep fittings fully together, and pipes squared and straight. Be sure hard water supply pipe goes to the water softener valve inlet side. Electrical Shock Hazard Install metal ground clamp to metal house water supply pipe before beginning installation.
Installation Instructions TEST FOR LEAKS ADD WATER AND SALT TO THE SALT STORAGE TANK To prevent air pressure in the water softener and plumbing system, complete the following steps in order: 1. Fully open two or more softened cold water faucets close to the water softener, located downstream from the water softener. Excessive Weight Hazard Use two or more people to move and lift salt bags. Failure to do so can result in back or other injury. 2.
Programming the Water Softener (Model WHES20) UP button Display PRESS TO SCHEDULE PROGRAM HOLD TO START RECHARGE RECHARGE button PROGRAM button DOWN button FIG. 15 SET WATER HARDNESS NUMBER When the transformer is plugged into the electrical outlet, a model code and a test number (example: J2.0), begin to flash in the faceplate display. Then, “12:00 PM” and the words “PRESENT TIME" begin to flash. 1. Press the PROGRAM button once again to display a flashing “25” and the word “HARDNESS”.
Programming the Water Softener Customizing Features / Options (Model WHES20) (Model WHES20) SET RECHARGE (REGENERATION) TIME RECHARGE NOW 1. Press the PROGRAM button once again to display a flashing “2:00AM” and the words “RECHARGE TIME”. This is a good time for the recharge to start in most households, because water is not in use. The RECHARGE button is used to initiate an immediate recharge. FIG. 18 FIG. 19 1.
Customizing Features / Options (Model WHES20) SALT EFFICIENCY MAXIMUM DAYS BETWEEN REGENERATIONS When this feature is ON, the water softener will operate at salt efficiencies of 4000 grains of hardness per pound of salt or higher (May recharge more often using smaller salt dosage and less water). The softener is shipped with this feature set OFF. The water softener automatically controls regeneration frequency.
Programming the Water Softener (Models WHES30 & WHES33) UP button Display SET SALT LEVEL button SET SALT LEVEL PROGRAM STATUS LIGHT (see below) OPERATING (Steady) PRESS TO SCHEDULE LOW SALT (Flashing) RECHARGE button HOLD TO START RECHARGE DOWN button PROGRAM button FIG.
Customizing Features / Options Programming the Water Softener (Models WHES30 & WHES33) (Models WHES30 & WHES33) continued from previous page NOTE: As with all other water system applications, leaks may occur. Leaks may not be immediately apparent. Recheck for leaks 24 hours after first recharge cycle is complete. 2. Press the r UP or s DOWN buttons to set your water’s hardness number. NOTE: If your water supply contains iron, compensate for it by adding to the water hardness number.
Customizing Features / Options (Models WHES30 & WHES33) WATER FLOW INDICATOR SET SALT LEVEL Whenever the softener has water flowing from the outlet port, the display will show water droplets scrolling down the right hand side of the screen (See Figure 34). The faster the water flow, the faster the droplets will flash. The water softener has a salt monitor indicator light to remind you to add salt to the storage tank. NOTE: You must set salt level each time salt is added to the water softener.
Customizing Features / Options (Models WHES30 & WHES33) CLEAN / CLEAR WATER IRON REDUCTION MAXIMUM DAYS BETWEEN REGENERATIONS This feature is beneficial on water supplies containing ferrous (clear water) iron. The default setting is OFF. When this feature is set to ON, an additional backwash and fast rinse cycle will occur first, preceding the normal regeneration sequence. This provides extra cleaning of the resin bed before it is regenerated with the salt brine.
Routine Maintenance ADDING SALT CLEANING THE NOZZLE & VENTURI Lift the salt lid and check the salt storage level frequently. If the water softener uses all the salt before you refill it, you will experience hard water. Until you have established a refilling routine, check the salt every two or three weeks. Always add if less than 1/4 full. Be sure the brinewell cover is on. NOTE: If using potassium chloride (KCl), do not fill above level 4 on the brinewell decal.
Troubleshooting AUTOMATIC ELECTRONIC DIAGNOSTICS (Model WHES20) 3. The letter “P” and a dash (or dashes) indicate POSITION switch operation (See Figure 45). If the letter appears, the switch is closed. If the dash shows, the switch is open. This water softener has a self-diagnostic function for the electrical system (except input power and/or water meter). The water softener monitors electronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the display.
Troubleshooting RESETTING TO FACTORY DEFAULTS (Model WHES20) 2. After observing fill, press the RECHARGE button to move the softener’s valve into the brine position. A slow flow of water to the drain will begin. Verify brine draw from the brine tank by shining a flashlight into the brinewell and observing a noticeable drop in the liquid level. This may take 15 to 20 minutes. To reset the electronic controller to its factory default for all settings (time, hardness, etc.): 1.
Troubleshooting (Models WHES30 & WHES33) AUTOMATIC ELECTRONIC DIAGNOSTICS 3. Symbols in the display indicate POSITION switch operation (See Figure 49). This water softener has a self-diagnostic function for the electrical system (except input power and/or water meter). The water softener monitors electronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the display. Switch is open (Cam not rotating) Switch is closed (Cam rotating) FIG. 49 4.
Troubleshooting (Models WHES30 & WHES33) RESETTING TO FACTORY DEFAULTS 2. After observing fill, press the RECHARGE button to move the softener’s valve into the brine position. A slow flow of water to the drain will begin. Verify brine draw from the brine tank by shining a flashlight into the brinewell and observing a noticeable drop in the liquid level. This may take 15 to 20 minutes. To reset the electronic controller to its factory default for all settings (time, hardness, etc.): 1.
Softener Exploded View 12 27 Valve Assembly See Pages 26 & 27 for parts 13 71 28 1 2 3 14 15 73 4 6 5 16 7 17 10 18 8 19 23 9 20 8 21 7 6 11 5 22 25 24 26 29 24
Softener Parts List Key No. Part No. – 7112963 1 á 2 3 á á – 7331177 6 á 8 9 10 11 12 13 7105047 15 O-Ring, 2-3/4” x 3” Top Distributor ¢ Tank Neck Clamp Kit (includes 2 ea. of Key Nos. 6 & 7) 16 Retainer Clip (2 req.) 18 Repl. Resin Tank, 9” x 35”, Models WHES30 & WHES33 19 Repl. Bottom Distributor 17 Clamp Section (2 req.
Valve Exploded View 50 51 95 94 52 93 54 91 53 56 55 57 92 88 58 90 87 89 86 61 62 85 59 71 67 84 68 83 72 63 82 64 81 69 66 80 73 65 77 79 60 70 78 75 Wear Strip Seal Cross-section View 76 26 74
Valve Parts List Key No. Part No. Description 50 7224087 Screw, #8-32 x 1” (2 req.) 52 0900857 Screw, #6-20 x 3/8” (2 req.
EXTEND YOUR WARRANTY: Use Whirlpool™ WHE-WSC Water Softener Cleanser The factory warranty for your water softener is shown below. The one year full warranty period on parts and labor can be extended to two years from the date of purchase if you use Whirlpool™ WHE-WSC Water Softener Cleanser on your system. Use one bottle of Whirlpool™ WHE-WSC Water Softener Cleanser, as directed, every four months from the date of purchase of the water softener.