Model WHES30 Model WHES33 How to install, operate and maintain your Demand Controlled Water Softener PRODUCT AND WARRANTY REGISTRATION Register your product online to validate and extend your warranty. See warranty page for details. www.whirlpoolwatersolutions.com If you have any questions or concerns when installing, operating or maintaining your water softener, call our toll free number: or visit 1-866-986-3223 whirlpoolwatersolutions.
TABLE OF CONTENTS Page Specifications & Performance Claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Water Softener Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications & Performance Claims These models are efficiency rated. The efficiency rating is valid only at the minimum salt dose and rated service flow. These softeners have a demand initiated regeneration (D.I.R.) feature that complies with specific performance specifications intended to minimize the amount of regenerant brine and water used in their operation.
Water Softener Safety Your safety and the safety of others are very important. We have provided many safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.
Inspect Shipment The parts required to assemble and install the water softener are included with the unit. Thoroughly check the water softener for possible shipping damage and parts loss. Also inspect and note any damage to the shipping carton. Remove and discard (or recycle) all packing materials. To avoid loss of small parts, we suggest you keep the small parts in the parts bag until you are ready to use them.
Installation Requirements LOCATION REQUIREMENTS PLUMBING CODES Consider all of the following when selecting an installation location for the water softener. All plumbing must be completed in accordance with national, state and local plumbing codes. = Do not locate the water softener where freezing temperatures occur. Do not attempt to treat water over 120ºF. Freezing temperatures or hot water damage voids the warranty.
Installation Requirements VALVE DRAIN REQUIREMENTS 1/4” NPT Thread Barbs for 3/8” I.D. Tubing Using the flexible drain hose (included), measure and cut to the length needed. Flexible drain hose is not allowed in all localities (check your plumbing codes). If local codes do not allow use of a flexible drain hose, a rigid valve drain run must be used. Purchase a compression fitting (1/4 NPT x 1/2 in. minimum tube) and 1/2" tubing from your local hardware store. Plumb a rigid drain as needed (See Figure 5).
Dimensions 3-3/8” IN 19” 18” OUT IN – OUT 43-5/16” 36-1/2” 35” FIG. 8 Installation Instructions To Outside Faucets Hard Water TYPICAL INSTALLATION r Pipe Main Wate Conditioned Water Clips Pipes Water Softener Valve To Controller Outlet Plug-in Power Supply Overflow Drain Elbow Valve Drain Elbow Salt Storage Tank Overflow Hose* Valve Drain Hose* *Do not connect the water softener valve drain tubing to the salt storage tank overflow hose.
Installation Instructions TURN OFF WATER SUPPLY Nozzle Venturi Assembly 1. Close the main water supply valve, located near the well pump or water meter. Top Cover Brine Tank Overflow Elbow Nut Ferrule 2. Open all faucets to drain all water from house pipes. NOTE: Be sure not to drain water from the water heater, as damage to the water heater elements could result.
Installation Instructions COMPLETE INLET AND OUTLET PLUMBING Measure, cut, and loosely assemble pipe and fittings from the main water pipe to the inlet and outlet ports of the water softener valve. Be sure to keep fittings fully together, and pipes squared and straight. Be sure hard water supply pipe goes to the water softener valve inlet side. Electrical Shock Hazard Prior to installation on metallic plumbing, securely install two grounding clamps and a #4 copper wire per installation instructions.
TEST FOR LEAKS Installation Instructions ADD WATER AND SALT TO THE SALT STORAGE TANK To prevent air pressure in the water softener and plumbing system, complete the following steps in order: 1. Fully open two or more softened cold water faucets close to the water softener, located downstream from the water softener. Excessive Weight Hazard Use two or more people to move and lift salt bags. Failure to do so can result in back or other injury. 2.
Programming the Water Softener SET SALT LEVEL button Display UP button SET SALT LEVEL PROGRAM STATUS LIGHT (see below) OPERATING (Steady) PRESS TO SCHEDULE LOW SALT (Flashing) RECHARGE button HOLD TO START RECHARGE DOWN button STATUS LIGHT = = = = FIG. 15 PROGRAM THE SOFTENER When the power supply is plugged into the electrical outlet, the model code (“LE31” for Model WHES30 or “LE33” for Model WHES33) and a test number (example: J3.0), are briefly shown in the display.
Programming the Water Softener SET WATER HARDNESS NUMBER START A RECHARGE 1. Press the PROGRAM button once again to display a flashing “25” and the word “HARDNESS”. 1. Press the RECHARGE button and hold for three seconds, until “RECHARGE” begins to flash in the display, starting a recharge. This recharge draws the sanitizing bleach into and through the water softener. Any air remaining in the water softener is purged to the drain. During this time, periodically check for leaks. FIG.
RECHARGE Customizing Features / Options WATER FLOW INDICATOR Whenever the softener has water flowing from the outlet port, the display will show water droplets scrolling down the right hand side of the screen (See Figure 21). The faster the water flow, the faster the droplets will flash. The RECHARGE button is used to initiate an immediate recharge. 1. Press and hold the RECHARGE button until the words “RECHARGE", “SERVICE" and “FILL" flash in the display. RECHARGE initiated FIG.
Customizing Features / Options SET SALT LEVEL 2. Press the r UP or s DOWN buttons to set ON or OFF. When set to ON, the efficiency icon will be displayed in the lower left hand corner of the normal run display. The water softener has a salt monitor indicator light to remind you to add salt to the storage tank. NOTE: You must set salt level each time salt is added to the water softener. To set this monitor system: 1. Lift the salt lid and level the salt in the storage tank. 2.
Customizing Features / Options NOTE: The softener will recharge on its own if needed, even if it is before the set number of days. continued from previous page 3. Press the PROGRAM button four times to return to the normal run display. 1. Press and hold the PROGRAM button until the screen in Figure 26 is displayed. Once in this display, press the PROGRAM button four times and the display in Figure 29 is shown.
ADDING SALT Routine Maintenance CLEANING THE NOZZLE & VENTURI Lift the salt lid and check the salt storage level frequently. If the water softener uses all the salt before you refill it, you will experience hard water. Until you have established a refilling routine, check the salt every two or three weeks. Always add if less than 1/4 full. Be sure the brinewell cover is on. NOTE: If using potassium chloride (KCl), do not fill above level 4 on the brinewell scale.
Troubleshooting AUTOMATIC ELECTRONIC DIAGNOSTICS 3. Symbols in the display indicate POSITION switch operation (See Figure 34). This water softener has a self-diagnostic function for the electrical system (except input power and/or water meter). The water softener monitors electronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the display. Switch is open (Cam not rotating) FIG. 33 Switch is closed (Cam rotating) FIG. 34 4.
Troubleshooting RESETTING TO FACTORY DEFAULTS 2. After observing fill, press the RECHARGE button to move the softener’s valve into the brine position. A slow flow of water to the drain will begin. Verify brine draw from the brine tank by shining a flashlight into the brinewell and observing a noticeable drop in the liquid level. This may take 15 to 20 minutes. To reset the electronic controller to its factory default for all settings (time, hardness, etc.): 1.
Softener Exploded View Valve Assembly See Pages 22 & 23 for parts 1 2 3 12 13 70 71 14 15 72 4 6 5 7 17 18 10 8 16 19 23 9 8 20 21 7 6 5 11 22 24 25 26 20
Key No. Softener Parts List Part No. – 7112963 Distributor O-Ring Kit (includes Key Nos. 1-3) 2 á O-Ring, 13/16” x 1-1/16” 1 3 á á 4 7077870 – 7331177 5 6 7 7105047 á á 8 7328904 10 7310202 9 11 12 13 14 ¢ 0502272 7327568 7351054 7335155 7267116 7335545 Key No. Description 7262661 Salt Lid (order decal below) 16 7163689 Vapor Barrier (WHES33 only) 17 O-Ring, 2-3/4” x 3” 18 Top Distributor 19 Repl. Bottom Distributor Tank Neck Clamp Kit (includes 2 ea. of Key Nos.
Valve Exploded View 52 50 51 56 57 89 86 88 85 59 60 61 84 83 58 70 66 67 82 62 81 63 80 79 68 69 77 74 Wear Strip Seal 71 64 76 65 78 55 54 90 87 53 Cross-section View 75 22 73 72
Key No. Valve Parts List Part No. – 7373810 51 á 50 52 53 54 – 55 56 57 58 59 á 7338111 7337474 7030713 7331185 á á á á á – 7129716 61 á 60 62 63 64 65 66 67 – 68 69 á á á á á 7082087 7199232 7342665 á á Key No. Description Motor, Cam & Gear Kit, 3/4” (includes Key Nos. 50-52) Cam & Gear Screw, #6-19 x 1-3/8” (2 req.) Motor Mount Switch Drain Hose Adaptor Kit (includes Key Nos.
EXTEND YOUR WARRANTY: Use Whirlpool® WHE-WSC Water Softener Cleaner and register at whirlpoolwatersolutions.com The factory warranty for your water softener is shown below. The one year full warranty period on parts and labor can be extended to five (5) years from the date of purchase if you use Whirlpool® WHE-WSC Water Softener Cleaner on your system, and register your purchase of Whirlpool® WHE-WSC Water Softener Cleaner at whirlpoolwatersolutions.com.
