USER MANUAL
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 FEATURES AT A GLANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 WHAT’S INSIDE THE BOX? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 COMPONENTS OF THE WEWALK SMART CANE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WELCOME TO WeWALK INTRODUCTION At WeWALK, our mission is to provide our visually impaired community with a tool to get them anywhere, safely, effectively, and independently. Congratulations on your purchase of WeWALK Smart Cane and we thank you for joining us on this journey. We hope that it proves to be a valuable aid to your mobility. With care, your WeWALK will give you many years of trouble-free use. Please read this user guide carefully as it explains how to operate your WeWALK effectively.
COMPONENTS OF THE WeWALK SMART CANE 1 9 10 2 3 4 5 6 11 12 7 8 1. Wrist strap hole 2. Soft-touch grip 3. Tactile buttons 4. Touchpad 5. Ultrasonic sensor 6. Front LED 7. White cane adaptor 8. Cane west 9. Micro USB input 10. Microphone 11. Power button 12.
ULTRASONIC SENSOR Your WeWALK uses an ultrasonic system to detect obstacles. Do not press on the ultrasonic sensor positioned at the front of the handle or try to manipulate it in any way. Any damage to this sensor may cause the product to perform poorly. TACTILE BUTTONS When the WeWALK is switched on and obstacles are detected, the two buttons will vibrate. It is important that you do not press hard on the buttons as this will reduce the vibration intensity.
GETTING STARTED 1. CHARGE YOUR DEVICE: Charge the WeWALK device for about 2 hours to ensure that you get started with a full charge. To charge WeWALK, plug the supplied cable’s micro USB end into the micro USB input on the cane. Plug the USB end of the cable into the USB input on the power adapter. Then, plug the adapter into the mains socket. If there is not a suitable adaptor for your country inside the box, you can use any USB adaptor or micro USB charger (such as a smartphone charger) to charge WeWALK.
HOLDING AND USING THE WeWALK SMART CANE WeWALK should be held and used using regular cane technique and is not a replacement for good cane technique. WeWALK should be held in the ‘handshake’ hand position with the rounder part of the device sitting in the palm of the hand, and the thumb resting on the tactile buttons on top of the device. The tactile buttons, touchpad, and ultrasonic sensor should face forward and always be on top.
FREQUENTLY ASKED QUESTIONS Can I fold and collapse my WeWALK Smart Cane like my regular cane? Yes, you can also attach the supplied wrist strap to your WeWALK and place it in its carry bag to protect and transport it. As with regular cane technique, we do not recommend using WeWALK to walk with the wrist strap around your wrist. If the cane were to suddenly collide with an obstacle, this may exert excess force on your wrist. 1. Thread the thin loop of string through the wrist strap attachment hole. 2.
FREQUENTLY ASKED QUESTIONS How can I manage WeWALK’s services through the cane? What is the voice menu? The voice menu allows you to use many of WeWALK’s functions such as starting navigation and changing obstacle detection distance without touching your phone. The voice menu can only be used when WeWALK is connected to your phone. To access it, simply doubletap WeWALK’s touchpad. You can then swipe left or right on the touchpad to access different settings.
SAFETY INFORMATION GENERAL SAFETY ● The product must be charged with a 5V-1A adapter having IEC/EN 60950-1 approval. The instructions and warnings that the product bears on the labels attached to the product and packaging must be strictly followed. ● Do not expose the product to liquids such as water. If liquids are leaked into the product it may cause malfunction in the product or produce electric shock.
BATTERY SAFETY The device has an embedded, non-user-replaceable battery. If your device no longer works properly, refer to an authorized service provider for battery replacement or contact technical support. Do not leave the device charging for extended periods of time. MAINTENANCE Do not attempt to repair or modify the device yourself or attempt any servicing unless it is in any instructional document prepared by the technical division of the manufacturer.
LIABILITY LIMITATION Manufacturing company does not assume any responsibility for damages and injuries that may occur due to not observing the instructions in this user manual, using the device outside its intended use, unauthorized repairs, unauthorized modifications on the device and using spare parts not approved by the manufacturer. INTENDED USE The WeWALK Smart Cane helps visually impaired people walk more confidently for noncommercial use.
TROUBLESHOOTING When you detect an abnormal condition on your device, you may try to resolve the issue as per the descrip- tions specified. TROUBLE Does not open Does not connect to the smart phone POSSIBLE CAUSES SOLUTION The battery may be exhausted Charge the product. The button may not have been pressed long enough Press long to the button i.e. more than 3 seconds. May not be in pairing mode The product stays in pairing mode for 120 seconds when first turned on.
ELECTRICAL VALUES Power input USB Mi̇ cro-B plug 5VDC 0.5A (max.) Power supply Input 100-240VAC 50/60Hz 0.2A, output 5VDC 1A (max) USB Type A Industrial protection IP20 (no protection against ingress of water) OTHER SPECIFICATIONS Altitude max.
