Western Digital EIDE Hard Drive Installation Guide
Western Digital EIDE Hard Drive Installation Guide Information furnished by Western Digital is believed to be accurate and reliable. However, no responsibility is assumed by Western Digital for its use; nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of Western Digital. Western Digital reserves the right to change specifications at any time without notice.
Table of Contents 1 Before Getting Started Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Gather These Materials and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Operating System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Unpacking and Handling Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Record Your Hard Drive Information. . . . . . . . . . . . . . . . .
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Western Digital Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 29 Appendix Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Radio Frequency Interference Statement. . . . . . . . . . . . . . . . . . . . . . . . . .
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE 1 Before Getting Started Thank you for purchasing a Western Digital Enhanced IDE (EIDE) hard drive. This installation manual provides instructional steps and corresponding illustrations to make the installation process of your new hard drive as quick and easy as possible. For all the latest news and product updates, visit our Web site at www.westerndigital.com.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE Unpacking and Handling Procedures Western Digital hard drives are precision instruments and should be handled with care during unpacking and installation. Hard drives can be damaged by rough handling, shock and vibration, or electrostatic discharge (ESD). Be aware of the following precautions when unpacking and installing your Western Digital hard drive: Do not unpack your hard drive until you are ready to install it.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE Register Your Drive Take advantage of Western Digital special offers and product updates by registering your new hard drive online at https://www.wdc.com/en/products/registration. Backup Your Data Before performing any hardware installation, protect your data by backing up your existing hard drive before installing your new Western Digital hard drive. Most operating systems include a backup utility.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE 2 Install the Hard Drive IMPORTANT - Installing Your New Western Digital Hard Drive as an Upgrade From a Previously Installed Hard Drive: To ensure the optimal settings for your drive configuration, we recommend you run the Installation Tutorial in the Windows version of Data Lifeguard Tools prior to the hardware installation. Data Lifeguard Tools for Windows will generate your custom installation instructions based on the configuration you choose.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE Standard Jumper Settings If you determine that your system does not support Cable Select or if you are uncertain, use the following information to properly jumper your new Western Digital EIDE hard drive. Note: Not all hard drive manufacturers use the same jumper configurations. If you are installing your new Western Digital hard drive along with a non-Western Digital hard drive, obtain jumper setting information from the original hard drive manufacturer.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE Connect the Hard Drive 1. Connect the IDE Interface Cable to the Hard Drive(s): a) If installing the hard drive as the only drive on the cable: Connect the black connector of the IDE interface cable to the drive.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE 4. Secure the Hard Drive: Secure the Western Digital hard drive in an available 3.5-inch drive bay (typically adjacent to the floppy disk drive) using the four mounting screws provided. Note: For proper grounding, be sure to use all four screws. Æ Mounting frame Power on Your Computer 1. Replace and secure the system cover, reconnect the power cord, and power on the system. This concludes the hard drive installation process. 2.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE Configure the System BIOS Before partitioning and formatting your hard drive, you must tell the system what type of hardware you are using. If you have an older system, it may be necessary for you to either upgrade your system BIOS or configure the current BIOS so that the new drive will be properly detected. To configure your system BIOS: 1. Enter your CMOS setup program (sometimes called the Setup program).
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE 3 Data Lifeguard Tools v11.0 Western Digital provides Data Lifeguard Tools to assist with hard drive installation, management, and diagnostics. The Data Lifeguard Tools software is also available at support.wdc.com/download. Depending on your setup and configuration, you can use either the Windows or DOS version of Data Lifeguard Tools.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE View Installation Tutorial This section allows you to create and print custom hardware installation instructions. Note: The model number for your hard drive is printed on the label located on the top of the drive. 1. Insert the Data Lifeguard Tools CD into your CD-ROM drive. a) If using the DOS version, restart the computer and boot from the CD. b) If using the Windows version, the CD autoruns on your desktop. 2.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE Set Up Your Hard Drive This section contains instructions for installing your new Western Digital hard drive both as a new boot drive as well as an additional storage drive. For instructions on installing hard drives larger than 137 GB, see page 17. Install a New Boot Drive 1. Insert the Data Lifeguard Tools CD into your CD-ROM drive. a) If using the DOS version, restart the computer and boot from the CD.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE Note: Data Lifeguard will not format or partition a currently installed boot drive (the drive icon cannot be selected). 5. Select Installation Type as Add the drive as a boot device. If you wish to create customized partitions, select the box to change advanced options and check Custom Partition. 6. The Custom Partition Setup screen below appears.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE 8. After Data Lifeguard Tools has completed formatting and partitioning the drive, the setup summary screen outlines all of the steps completed. Click Done to close or exit. 9. Remove the Data Lifeguard Tools CD from the CD-ROM drive and choose from the following options: a) If your newly formatted drive is jumpered as Slave, you must change the setting to Master and restart the computer. See page 5 for instructions.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE Install an Additional Storage Drive 1. Insert the Data Lifeguard Tools CD into your CD-ROM drive. a) If using the DOS version, restart the computer and boot from the CD. b) If using the Windows version, the CD autoruns on your desktop. 2. Select Run Data Lifeguard Installation Software from the setup menu. 3. The main menu appears after Data Lifeguard has loaded. Click on Set Up Your Hard Drive from the list of available options.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE 5. Select Installation Type as Add the drive as an additional device. If you wish to create customized partitions, select the box to change advanced options and check Custom Partition. 6. The Custom Partition Setup screen below appears. Your hard drive is automatically partitioned to the largest capacity up to 137 GB based on your operating system limitations.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE 8. After Data Lifeguard has completed formatting and partitioning the drive, the setup summary screen outlines all of the steps completed. Click Done to exit the software. 9. Remove the CD from the CD-ROM drive to begin using your new Western Digital drive as additional storage. A new drive letter and icon will appear under My Computer. 10. This concludes the hard drive setup process. Your Western Digital hard drive is now ready to use.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE Install a Drive Larger than 137 GB To access the full capacity of a drive larger than 137 GB, you must follow the instructions below. Choose the steps according to your operating system. Caution: Formatting a drive past the 137 GB barrier on a system that does not meet the requirements below will result in data loss.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE 5. Select the drive that you want to format or partition and click Next. 6. The following message will appear warning you that the drive you are setting up is larger than 137 GB. Click on Partition to Full Size. 7. Choose your Installation Type. To create customized partitions, select the box to change advanced setup options and check Custom Partition.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE Drive-to-Drive Copy Utility The Drive-to-Drive Copy utility enables you to copy files from one drive to another. This feature is useful if you wish to replace your existing bootable hard drive with a newer, faster hard drive. 1. Insert the Data Lifeguard Tools CD into your CD-ROM drive. Select Drive-to-Drive Copy from the main menu. 2. Select the Source and Destination paths with the selected folders.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE Hard Drive Information This feature allows you to view the drive model, serial number, capacity, UDMA mode, and other details about the selected hard drive. 1. Insert the Data Lifeguard Tools CD into your CD-ROM drive. Select Hard Drive Information from the main menu. 2. In the next window, you are given options to either select View Hard Drive Information or View Jumper Settings.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE Install the Hard Drive in a Macintosh System You can install two IDE/ATA hard drives on the same cable with the Master/Slave jumper configuration in the following Macintosh systems: Power Mac® G4 and higher Power Mac G3 (blue and white colored, limited to certain configurations) Power Mac G3 All-in-One (limited to certain configurations) A Power Mac with a U-shaped mounting bracket installed in the rear drive bay is capable of supporting dual IDE/A
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE 4 Troubleshooting This section contains information on the following topics: Operating system and system BIOS limitations Alternate Instructions for Installing a Drive (Windows 2000/XP) Hard Drive Formatting Issues (Windows 95/98/Me) Alternate Jumper Settings Frequently asked questions Western Digital Service and Support Operating System and BIOS Limitations Computer operating systems and system BIOSs have limitations related to specific har
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE 2. Use the Data Lifeguard Tools software to access the full capacity of the hard drive with these jumper settings. To run Data Lifeguard Tools: - Boot from the Data Lifeguard Tools CD. - Follow the setup instructions for your drive. 8.4 GB Barrier There is an 8.4 GB hard drive limitation on some traditional system BIOSs. To access the full capacity of 8.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE Alternate Instructions for Installing a Drive (Windows XP/2000) If you experience any difficulties using Data Lifeguard Tools to set up and format an additional or single drive, you can use Window’s built-in Disk Management utility. Follow the instructions below according to your operating system. If necessary, refer to your operating system manual. Install a Single Hard Drive: 1. Boot to the Windows XP or 2000 Installation CD. 2.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE Hard Drive Formatting Issues with Windows 95/98/Me For 32 GB drives and larger, several limitations with the Windows operating system programs have been identified and confirmed by Microsoft.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE Frequently Asked Questions This section contains answers to common hard drive installation questions by our customers. To search the Western Digital technical support knowledge base for our complete list of frequently asked questions, visit our product support Web site at support.wdc.com. The cables are properly connected and the jumper settings are correct, but the system BIOS cannot recognize the hard drive.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE YES - The drive has failed and needs to be replaced. Other symptoms generally associated with clicking include: a) The Auto-Detect feature in the BIOS does not detect a drive. b) FDISK does not report a drive present even if the drive's parameters are entered manually. In these cases, refer to our product support Web site at support.wdc.com to obtain an RMA (Return Material Authorization). NO - A faulty cable is a likely cause.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE Western Digital Service and Support If you need additional information or help during installation or normal use of this product, visit our product support Web site at support.wdc.com or send an e- mail to Western Digital Technical Support using the online form. You may also call the phone numbers listed below. When calling for support, have your Western Digital hard drive serial number, system hardware, and software versions available.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE 5 Appendix Regulatory Compliance This appendix contains information on the following topics: Agency Approvals Radio Frequency Interference Statement Warranty Information Agency Approvals Western Digital hard drives meet the standards of the following regulatory agencies: Federal Communication Commission (FCC) Verified to comply with FCC Rules for Radiated and Conducted Emission, Part 15, Subpart B, for Class B Equipment.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE CSA Notice Le prent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe B préscrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada. This digital apparatus does not exceed the Class B limits for radio noise for digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE Other Warranty Limitations For further important information on limitations on WD's warranty, see below or visit our product support Web site at support.wdc.com and click on Warranty Policy. Disclaimer of Warranties There are no warranties which extend beyond the face of the WD limited warranty.
WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE In the United States, some states do not allow exclusion or limitation of incidental or consequential damages, so the limitations above may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Online Warranty Inquiry For further warranty information and inquiries, visit our product support Web site at support.wdc.com and click on Warranty Policy.