Western Digital Hard Drive Installation Guide
Western Digital EIDE Hard Drive Installation Guide Information furnished by Western Digital is believed to be accurate and reliable. However, no responsibility is assumed by Western Digital for its use; nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of Western Digital. Western Digital reserves the right to change specifications at any time without notice.
Table of Contents 1 Before Getting Started Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Gather These Materials and Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Unpacking and Handling Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Record Your Hard Drive Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Backup Your Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Data Lifeguard BIOS Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Data Lifeguard Ultra ATA Management. . . . . . . . . . . . . . . . . . . . . . . . . . 21 Using Data Lifeguard Ultra ATA Management . . . . . . . . . . . . . . . . . . . 21 23 Install the Hard Drive in a Macintosh System 24 Troubleshooting Operating System and BIOS Limitations . . . . . . . . . . . . . . . . . . . . . . . . . 24 137.4 GB Barrier. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE 1 Before Getting Started Thank you for purchasing a Western Digital hard drive. This installation manual provides instructional steps and corresponding illustrations to make the installation process of your new hard drive as quick and easy as possible. For all the latest news and product updates, visit our Web site at www.westerndigital.com.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE Record Your Hard Drive Information In the table that follows, write down the serial number, model number, and date code listed on your new Western Digital hard drive. The complete serial number, model number, and date code are on the large label at the top of the drive. Please see the illustrations below. CAUTION: Do not remove, tear, or damage the tape seal or any labels from the drive; these actions will void the warranty.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE 2 Install the Hard Drive without a Controller Card Determine Appropriate Drive Configuration The default jumper setting for Western Digital hard drives is Cable Select (CSEL). However, not all computer systems and motherboards support this setting. You will first need to determine whether your system or motherboard supports Cable Select as follows: 1.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE Cable Select Configuration Cable Select requires a special cable (included in your kit). If your system supports Cable Select, there is no need to reposition the jumper shunt on the drive. If you are installing your new Western Digital hard drive with an existing IDE drive on the cable, make sure that the other drive is also jumpered as Cable Select. If your system does not support Cable Select or if you are uncertain, use the Master/Slave configuration.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE Install the Hard Drive IMPORTANT: Your new Western Digital hard drive must be installed using the 40-pin, 80 conductor cable included in the kit. 1. Connect the IDE Interface Cable to the Hard Drive(s). a) If installing the hard drive as the only drive on the cable: Connect the black connector of the IDE interface cable to the drive.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE 4. Secure the Hard Drive: a) If securing the hard drive in a 3.5-inch drive bay, Secure the Western Digital hard drive in an available drive bay (typically adjacent to the floppy disk drive) using the four mounting screws provided. Mounting brackets are not required. NOTE: For proper grounding, be sure to use all four screws. b) If securing the hard drive in a 5.25-inch drive bay, You will first need to install 5.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE 3 Install the Hard Drive with a Controller Card Set the Jumpers IMPORTANT: This sections applies to the Western Digital hard drives that came with an Ultra ATA controller card. If your hard drive kit did not come with a controller card, you must follow the procedures on page 3. The default setting for your new Western Digital hard drive is Cable Select (CSEL), which requires a special cable (included in your kit).
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE Install the Controller Card IMPORTANT (Windows NT 4.x/2000/XP Users Only): Hard drives connected to the Ultra ATA controller card will not boot into the Windows operating system without driver support. If you wish to use your current bootable hard drive with an existing Windows operating system on the controller card, you must first install the drivers onto the old drive prior to installing your new Western Digital hard drive.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE 1. Connect the IDE Interface Cable to Hard Drive(s): a) If installing the hard drive as the only device on the cable, Connect the black connector of the IDE interface cable to the drive and connect the blue end of the IDE interface cable to the IDE connector (IDE 1) on the controller card. Proceed to step 3. b) If installing two drives on the same IDE interface cable, - Configure your new Western Digital hard drive as Master and the other drive as Slave.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE b) If securing the hard drive in a 5.25-inch drive bay, You will first need to install 5.25-inch mounting hardware in order to properly mount the hard drive. If you do not have mounting brackets contact your system manufacturer or your local computer dealer or call Western Digital technical support. 4. Reconnect the power cord and power on the computer: Make sure that the controller card is properly seated before powering on the computer.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE Install the Ultra ATA Drivers Driver installation instructions will vary depending on your operating system, whether the operating system is already installed or is a new install. Locate the appropriate procedure for your own operating system setup and carefully follow the directions.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE III. New Install - Windows NT 4.x/2000/XP 1. Choose from the following media types to install Windows. a) Floppy Install: Boot the computer with the Windows installation diskettes. b) Floppy-less Install: Boot from the diskette and type WINNT. After files have been copied, the system will reboot. On the reboot, press F6 after the message "Setup is inspecting your computer’s hardware configuration..." appears.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE Set Up and Copy Files NOTE: This section applies only if you have an existing hard drive connected to your computer. 1. Power down the system and disconnect the power cord. 2. Disconnect the old drive and old IDE interface cable from the motherboard. 3. Verify that the old drive is jumpered as Slave. 4. Locate the new IDE interface cable that is connected to the new drive and connect its gray end to the old drive.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE 4 Data Lifeguard Install Software The Data Lifeguard Install software included on the Data Lifeguard Tools diskette that ships with your Western Digital hard drive serves to: ! ! ! ! Copy the contents of an existing hard drive onto your new hard drive. Copy system files needed to boot your new hard drive. Partition and format your new hard drive. Overcome the 137 GB, 32 GB, and 8.4 GB system BIOS limitations.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE Consider the following capacity points and dates: System BIOS Dates BIOS Support Issues Prior to August 1994 May not support hard drives larger than 528 MB Prior to February 1996 May not support hard drives larger than 2.1 GB Prior to January 1998 May not support hard drives larger than 8.4 GB Prior to June 1999 May not support hard drives larger than 32 GB To configure your system BIOS: 1.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE Install an Additional Hard Drive in Windows: Windows XP 1. Click the Start button and point to Control Panel > Performance and Maintenance > Administrative Tools. 2. Double-click on the Computer Management icon and select Disk Management on the left side. 3. Right-click on your new hard drive and proceed with partitioning and formatting. Windows 2000 1. Click the Start button and point to Settings > Control Panel > Administrative Tools. 2.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE Using Data Lifeguard Install Software Follow the steps outlined below to set up your hard drive. 1. Insert the Data Lifeguard Tools diskette into your floppy disk drive. 2. Reboot or power on the system. 3. The Data Lifeguard Tools main menu displays. Click Install Drive to continue. 4. Data Lifeguard will attempt to detect hard drive(s) and available disk space. 5. When an unformatted drive is detected, click Yes to continue.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE B. Drive to Drive Copy 1. Select the Drive to Drive Copy from the main menu and click Next to proceed. 2. Select from two methods of copy on the destination drive with either Entire Drive or Selective Partition. Click Next. 3. Select the source drive (the drive that you want to copy from). 4. Select the destination drive (the drive that you want to copy to). 5. Click Next to continue with drive to drive copy. C. Advanced Options 1.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE 5 Data Lifeguard Tools Western Digital provides a set of hard drive utilities called Data Lifeguard Tools to assist with hard drive installation, drive management, and repair.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE 5. From the Diagnostics menu, choose Select Drive and View Status to display a list of all drives installed and the current status of each drive. Test each drive separately. NOTE: Code 0202 indicates the drive has not yet been tested. All drives display this code when first selected for testing. CAUTION: Do not select the Write Zeros to Drive option unless instructed to do so by qualified technical support personnel.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE Follow the instructions that relate to your status message. Click Enter to return to Data Lifeguard Diagnostics main menu. 9. To close, select Quit from the main menu. A message displays prompting you to reset the system to reinitialize the BIOS and hard drive(s). This is best accomplished by powering off the system for 5 seconds. 10. Remove the diskette from the floppy disk drive and power on the system.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE 2. Reboot or power on the system. Do not run Data Lifeguard Ultra ATA Management while the Windows operating system is active. 3. The Data Lifeguard Tools Welcome screen displays. Click Data Lifeguard Utilities to continue. 4. After the Data Lifeguard main menu displays, click Ultra ATA Management and carefully follow the on-screen directions.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE 6 Install the Hard Drive in a Macintosh System You can install two IDE/ATA hard drives on the same cable with the Master/Slave jumper configuration in the following Macintosh systems: ! ! ! Power Mac G4 and higher Power Mac G3 (blue and white colored, limited to certain configurations) Power Mac G3 All-in-One A Power Mac with a U-shaped mounting bracket installed in the rear drive bay is capable of supporting dual IDE/ATA drives, allowing two drives to be in
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE 7 Troubleshooting This section contains information on the following topics: ! ! ! ! ! Operating System and System BIOS Limitations Hard Drive Formatting Issues Alternate Jumper Settings Frequently Asked Questions Non Western Digital Support Information Operating System and BIOS Limitations Computer operating systems and system BIOSs have separate limitations that are related to specific hard drive capacities.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE 2. Use the Data Lifeguard Install software to access the full capacity of the hard drive with these jumper settings. To run Data Lifeguard Install: - Insert the Data Lifeguard Tools diskette into your floppy disk drive. - Boot your system and use the Data Lifeguard Install software (see page 17 for detailed instructions). This will install EZ-BIOS on your system and allow your system to access the full capacity of your hard drive. 8.4 GB Barrier There is an 8.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE Hard Drive Formatting Issues with Windows 95/98/Me For 32 GB drives and higher, several limitations with the Windows operating system programs have been identified and confirmed by Microsoft.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE Frequently Asked Questions This section contains answers to common hard drive installation questions by our customers. To search the Western Digital technical support knowledgebase for our complete list of frequently asked questions, visit our product support Web site at support.wdc.com. The cables are properly connected and the jumper settings are correct, but the system BIOS cannot recognize the hard drive.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE ! ! The Auto-Detect feature in the BIOS does not detect a drive. FDISK does not report a drive present even if the drive's parameters are entered manually. In these cases, refer to our product support Web site at support.wdc.com to obtain a RMA (Returned Material Authorization). No - A faulty cable is a likely cause. Replace the cable to see if this resolves the issue.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE Western Digital Service and Support If you need additional information or help during installation or normal use of this product, visit our product support Web site at support.wdc.com and send an email to Western Digital Technical Support. You may also call using the phone numbers listed below. When calling for support, have your Western Digital hard drive serial number and system hardware and software versions available.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE 8 Appendix Regulatory Compliance This appendix contains information on the following topics: ! ! ! Agency Approvals Radio Frequency Interference Statement Warranty Information Agency Approvals Western Digital hard drives meet the standards of the following regulatory agencies: Federal Communication Commission Verified to comply with FCC Rules for Radiated and Conducted Emission, Part 15, Subpart B, for Class B Equipment.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE CSA Notice Le prent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe B préscrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada. This digital apparatus does not exceed the Class B limits for radio noise for digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE Other Warranty Limitations For further important information on limitations on WD's warranty, see below and visit our product support Web site at support.wdc.com and click on Warranty Policy. Disclaimer of Warranties There are no warranties which extend beyond the face of the WD limited warranty.
WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE In the United States, some states do not allow exclusion or limitation of incidental or consequential damages, so the limitations above may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Online Warranty Inquiry For further warranty information and inquiries, visit our product support Web site at support.wdc.com and click on Warranty Policy.
