ULTRALINE (MODELS 7400/7401) VERSALINK (MODELS 328W10/328W11) USER GUIDE Copyright © 2004 Westell, Inc. 030-300432 Rev.
Westell Router (Models 7400, 7401, 328W10, 328W11) User Guide TABLE OF CONTENTS 1. PRODUCT DESCRIPTION ..................................................................................................................................4 2. SAFETY INSTRUCTIONS ...................................................................................................................................4 3. REGULATORY INFORMATION ........................................................................................
Westell Router (Models 7400, 7401, 328W10, 328W11) User Guide 13. CONFIGURATION .............................................................................................................................................57 13.1 Single Static IP – Single IP Address PassThrough ..................................................................................57 13.2 Service Configuration .....................................................................................................................
Westell Router (Models 7400, 7401, 328W10, 328W11) User Guide 1. PRODUCT DESCRIPTION Your Westell® Router provides reliable, high-speed, Internet access to your existing small office phone line. Your ADSL connection is “always-on” ending the hassles of dial-up modems and busy signals. Installation is easy ... no tools ... no headaches. Simply connect the hardware, apply power, and perform the simple software configuration for Router and you are on the Internet.
Westell Router (Models 7400, 7401, 328W10, 328W11) User Guide 3. REGULATORY INFORMATION 3.1 FCC Compliance Note (FCC ID: CH8-328WXX-6) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Federal Communication Commission (FCC) Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Westell Router (Models 7400, 7401, 328W10, 328W11) User Guide A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instruction for details.
Westell Router (Models 7400, 7401, 328W10, 328W11) User Guide to certified equipment should be coordinated by a representative, and designated by the supplier. Refer to section 19 in this User Guide for further details. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five.
Westell Router (Models 7400, 7401, 328W10, 328W11) User Guide 4. NETWORKING REQUIREMENTS The following system specifications are required for optimum performance of the Router via 10/100 Base-T Ethernet, Wireless, or USB installations. CONNECTION TYPE MINIMUM SYSTEM REQUIREMENTS • • ETHERNET (All Models) WIRELESS IEEE 802.11g (Models 328W10, 328W11) USB (Models 7400, 328W10) • • • • • • • • • • • • • • • • • • • 030-300432 Rev.
User Guide 5. HARDWARE FEATURES 5.1 LED Indicators This section explains the LED States and Descriptions of your Router. LED indicators are used to verify the unit’s operation and status. Please refer to the table of the Model you are using. LED States and Descriptions (Model 7400) LED Description Modem power is ON. Modem power is OFF. POWER POST (Power On Self Test), Failure (not bootable) or Device Malfunction.
User Guide LED States and Descriptions (Model 7401) LED Description Modem power is ON. Modem power is OFF. POWER POST (Power On Self Test), Failure (not bootable) or Device Malfunction. Note: The Power LED should be red no longer than Solid Red two seconds after the power on self test passes. Powered device is connected to the associated port (includes devices with wake-on LAN capability where slight voltage is supplied to an Ethernet connection).
User Guide LED States and Descriptions (Model 328W10) LED Description Modem power is ON. Modem power is OFF. POWER POST (Power On Self Test), Failure (not bootable) or Device Malfunction. Note: The Power LED should be red no longer than Solid Red two seconds after the power on self test passes. Powered device is connected to the associated port (includes devices with wake-on LAN capability where slight voltage is supplied to an Ethernet connection).
User Guide LED States and Descriptions (Model 328W11) LED State Solid Green OFF Description Modem power is ON. Modem power is OFF. POWER POST (Power On Self Test), Failure (not bootable) or Device Malfunction. Note: The Power LED should be red no longer than Solid Red two seconds after the power on self test passes. Powered device is connected to the associated port (includes devices with wake-on LAN capability where slight voltage is supplied to an Ethernet connection).
User Guide Model 7400 Rear View DSL Line Reset USB Connector Connector Button Ethernet Connectors (E1 through E4) Power ON/OFF Connector Switch Ethernet Connectors (E1 through E4) Power ON/OFF Connector Switch Model 7401 Rear View DSL Line Connector Reset Button NOTE: For Models 328W10 and 328W11, when using the optional UPLINK/E1 or ETHERNET 1 ports, Ethernet LAN connection is limited to E2, E3, and E4. The UPLINK feature is optional.
User Guide 5.3 Connector Descriptions The following chart displays the connector types for the Model you are using. Model 7400 SYMBOL NAME DSL LINE USB ETHERNET 15 VAC POWER Wireless ANTENNA TYPE 6-pin RJ-11 modular jack FUNCTION Connects to an ADSL-equipped telephone jack or DSL connection of a POTS splitter. 4-pin USB Series B connector Connects the USB device to the PC. 8-pin (RJ-45) modular jack Connects the Ethernet device to the PC. Barrel connector Power source.
User Guide Model 328W10 NAME SYMBOL DSL LINE USB ETHERNET DC 12V POWER Wireless ANTENNA TYPE 6-pin RJ-11 modular jack FUNCTION Connects to an ADSL-equipped telephone jack or DSL connection of a POTS splitter. 4-pin USB Series B connector Connects the USB device to the PC. 8-pin (RJ-45) modular jack Connects the Ethernet device to the PC. Barrel connector Power source. SMA connector and antenna Connects to wireless IEEE 802.
User Guide 5.4 Pin-out Descriptions The following tables list the pin-out descriptions.
User Guide 6. INSTALLING THE HARDWARE 6.1 Installation Requirements To install your Router, you will need the following: • • A Network Interface Card (NIC) installed in your PC An IEEE 802.11b/g adapter (Models 328W10, 328W11 only) NOTE: Internet service provider subscriber software and connection requirements may vary. Consult your ISP for installation instructions.
User Guide 6.4 Hardware Installations NOTE: If you are using the Router in conjunction with an Ethernet Hub or Switch, refer to the manufacturer’s instructions for proper installation and configuration. When using a Microfilter, be certain that the DSL phone cable is connected to the “DSL/HPN” non-filtered jack. Please wait until you have received notification from your ISP that your DSL line has been activated before installing the Router.
User Guide Figure 1. Connection via 10/100 Base-T Ethernet 6.4.2 Connecting PCs via Wireless (Models 328W10, 328W11) IMPORTANT: If you are connecting to the Router via a wireless network adapter, the SSID must be the same for both the Router and your PC’s wireless network adapter. The default SSID for the Router is the serial number of the unit (located below the bar code on the bottom of the unit and also on the Westell shipping carton).
User Guide Warning: Your power requirements may differ from those displayed in the following instructions. You must use only the power adapter provided with your kit. To network the Router to additional computers in your home or office using a wireless installation, you will need to confirm the following: 1. Ensure that an 802.11b/g/g+ wireless network adapter has been installed in each PC on your wireless network. 2. Install the appropriate drivers for your Wireless IEEE802.11b or IEEE802.11g adapter.
User Guide 6.4.3 Installation via Ethernet and Wireless Combination (Models 328W10, 328W11) The Router supports simultaneous use of 10/100 Base-T Ethernet and Wireless configurations. The following instructions explain how to install the Router for simultaneous use of Ethernet and Wireless ports. NOTE: Refer to Figure 1 and Figure 2 for instructions on hardware installation via Ethernet and Wireless connections. Warning: Your power requirements may differ from those displayed in the following instructions.
User Guide 6.4.4 Installation via USB (Models 7400, 328W10) Westell recommends using the Router via Wireless or Ethernet connections. However, if you choose to connect via USB, you must follow the instructions in this section. ! IMPORTANT: The USB installation will not function for Macintosh computers. Macintosh computers must install via Ethernet connection. See section 6.4.1 for Ethernet installation instructions.
User Guide 7. INSTALLING THE USB DRIVERS (MODELS 7400, 328W10) If you are using only Ethernet or Wireless connections, USB driver installation is not necessary. The Microsoft® Plug and Play auto-detect feature recognizes when new hardware has been installed. After you connect the Router to the PC, the Router will be detected automatically.
User Guide Figure 5. Windows 98 SE 2. Windows 98 SE: Select Search for the best driver for your device. (Recommended). See Figure 6. Click Next. Figure 6. Windows 98 SE 030-300432 Rev.
User Guide 3. Windows 98 SE: Select CD-ROM drive (Figure 7). Click Next. Windows will search for the driver. Figure 7. Windows 98 SE ! 4. Note: If Figure 7 does not appear at this step, and Figure 8 appears with the text ‘USB Composite device’, ‘C:\Windows\Inf\USB.Inf’, do not continue. Click Back to Step 3 and specify the location of the Westell CD-ROM. Windows 98 SE: Select The updated driver (Recommended) Westell USB Network Interface (Figure 8). Click Next. Figure 8.
User Guide 5. Windows 98 SE: Windows will display the location of the driver (Figure 9). The drive “letter” may vary. Click Next. Figure 9. Windows 98 SE 6. Windows 98 SE: Remove the Westell CD from the CD-ROM Drive. Next, insert the Windows operating system CD into the CD-ROM Drive (Figure 10). Click OK. Figure 10. Windows 98 SE 7. Windows 98 SE: The system will begin copying files (Figure 11). Figure 11. Windows 98 SE 030-300432 Rev.
User Guide 8. Windows 98 SE: Figure 12 may pop up, depending on how Windows 98 SE was installed on the computer. The installation of the Westell Router requires files that are supplied by Microsoft for Windows 98 SE. If Figure 13 pops up, insert the Windows 98 SE Operating System CD into the computers CD-ROM drive, wait a moment for the CD to be recognized by the system, and then click on OK. The system should find the required files on the Windows 98 SE CD-ROM and automatically complete the installation.
User Guide 9. Windows 98 SE: The window below confirms that the PC has finished loading the drivers (Figure 14). Click Finish. Figure 14. Windows 98 SE 10. Windows 98 SE: Click Yes to restart your computer (Figure 15). Figure 15. Windows 98 SE Congratulations! You have completed the software installation for the USB drivers. After you have finished installing the USB drivers, you must return to section 6.4.4 (Installation via USB) to complete the installation instructions. 030-300432 Rev.
User Guide 7.3 Installing the USB Drivers for Windows ME ! 1. IMPORTANT: Confirm that the CD-ROM provided with the Router kit is inserted in the appropriate drive before continuing this installation. Windows ME: After you connect the Router to your PC, the Found New Hardware window will appear (Figure 16). After a brief delay, the Add New Hardware Wizard will appear (Figure 17). Select Automatic search for a better driver (Recommended). Click Next. Figure 16. Windows ME Figure 17.
User Guide 2. Windows ME: Windows will display the location of the driver (Figure 18). Click Next. Figure 18. Windows ME 3. Windows ME: The window below confirms that the PC has finished loading the drivers (Figure 19). Click Finish. Figure 19. Windows ME 030-300432 Rev.
User Guide 4. Windows ME: When the System Settings Change screen appears, the USB drivers are installed properly (Figure 20). Click Yes. Figure 20. Windows ME Congratulations! You have completed the software installation for the USB drivers. After you have finished installing the USB drivers, you must return to section 6.4.4 (Installation via USB) to complete the installation instructions. 7.4 Installing the USB Driver for Windows 2000 ! 1.
User Guide 2. Windows 2000: The Install Hardware Device Drivers window appears. Select Search for a suitable driver for my device (recommended). See Figure 23. Click Next. Figure 23. Windows 2000 3. Windows 2000: The Locate Driver Files window appears. Select CD-ROM drives (Figure 24). Click Next. Figure 24. Windows 2000 030-300432 Rev.
User Guide 4. Windows 2000: The Driver Files Search Results window appears (Figure 25). Note: The drive “letter” may vary. Click Next. Figure 25. Windows 2000 5. Windows 2000: The window below confirms that the PC has finished loading the drivers (Figure 26). Click Finish. Figure 26. Windows 2000 030-300432 Rev.
User Guide 6. Windows 2000: When the System Settings Change screen appears, the USB drivers are installed properly (Figure 27). Click Yes. Figure 27. Windows 2000 Congratulations! You have completed the software installation for the USB drivers. After you have finished installing the USB drivers, you must return to section 6.4.4 (Installation via USB) to complete the installation instructions. 7.5 ! 1.
User Guide 2. Windows XP: The window below confirms that the PC has finished loading the drivers (Figure 29). Click Finish. Figure 29. Windows XP Congratulations! You have completed the software installation for the USB drivers. After you have finished installing the USB drivers, you must return to section 6.4.4 (Installation via USB) to complete the installation instructions. 030-300432 Rev.
User Guide 8. CONFIGURING THE ROUTER FOR INTERNET CONNECTION To browse the Internet using the Router, you must set up your account profile, confirm your DSL sync, and establish a PPP session with your Internet Service Provider (ISP). Refer to the Internet service provider’s installation manual to install the software required for your Internet connection. NOTE: Internet service provider subscriber software and connection requirements may vary.
User Guide If you clicked next in the Getting Started screen, the following screen will be displayed. This screen will allow you to set up your account profile. NOTE: Before you set up your account profile, you must obtain your Account ID, Account Password, and VPI/VCI values from your Internet service provider. You will use this information when you set up your account parameters. If you are at a screen and need help, click the Help button to learn more about the functions in that screen.
User Guide After you type your account parameters at the User Name screen, the Account ID will be displayed, however, the Password will be masked for security, as shown below. Click next if you want your account parameters to take effect. Click reset if you do not want the account parameters to take effect or if you want to retype the parameters. Type the VPI and VCI values (0 for VPI and 35 for VCI default) you obtained from your Internet service provider.
User Guide Select the Protocol type that you obtained from your Internet service provider. Click on next. NOTE: Depending on your Internet Service Provider, the PROTOCOL screen may come pre-configured and it will be displayed here. In this case, you will need to click on next to go to the SET-UP COMPLETE screen. When the SET-UP COMPLETE screen appears, you have successfully completed your Account Profile setup. Click done. 030-300432 Rev.
User Guide If you changed the VPI/VCI settings and clicked done in the SET-UP COMPLETE screen, the following pop-up screen will appear. Click OK. NOTE: The following pop-up will appear only if you have changed the VPI, VCI, or Protocol values in the preceding screens. If you did not change any of these values, this pop-up screen will not appear and the Router will not be reset.
User Guide 8.2 Confirming a DSL Sync Remember, you must have active DSL service before the Router can synchronize with your ISP’s equipment. To determine if the Router has a DSL sync, view the DSL Connection Rate in the Connection Overview section (see the following Home page). If the status reads No DSL Connection, check the DSL physical connection, explained in section 6 (INSTALLING THE HARDWARE) of this User Guide.
User Guide The following screen shows the DSL connection rate with values that indicate a successful DSL SYNC has been established. The connection rate values represent the transmission speed of your DSL line. (The Router may take time to report these values.) Click the Connect button to establish a PPP session. NOTE: The Router will handle transmission rates up to 8 Mbps. Your actual DSL rates may vary depending on your Internet service provider. 030-300432 Rev.
User Guide 8.3 Establishing a PPP Session View the PPP Status at the Home page. If the PPP Status displays DOWN, click the Connect button to establish a PPP session. NOTE: Whenever the PPP Status displays DOWN, you do not have a PPP session established. If your Router’s connection setting is set to “Always On” or “On Demand,” after a brief delay, the PPP session will be established automatically and the PPP Status will display UP.
User Guide After a PPP session has been established, the PPP Status will display UP, and you may now browse the Internet. For example, to visit Westell’s home page, type http://www.westell.com in your browser’s address window, and then press ‘Enter’ on your keyboard. When you are ready to return to the Router’s interface, type http://192.168.1.1 in your browser’s address window, and then press ‘Enter’ on your keyboard. 030-300432 Rev.
User Guide 8.4 Disconnecting a PPP Session If you have finished browsing the Internet and want to disconnect from your Internet service provider, click on the Disconnect button in the Connection Overview screen (the preceding screen). The following pop-up screen will appear. Click on OK to disconnect the PPP session. Warning: If you disconnect the PPP session, this will disconnect the Router from the Internet, and all users will be disconnected until the PPP session is re-established.
User Guide 9. SETTING UP MACINTOSH OS X This section provides instructions on how to use Macintosh Operating System 10 with the Router. Follow the instructions in this section to create a new network configuration for Macintosh OS X. ! NOTE: Macintosh computers must use the Modem Ethernet installation. Refer to section 6 (INSTALLING THE HARDWARE). Open the System Preference Screen After you have connected the Westell Router to the Ethernet port of your Macintosh, the screen below will appear.
User Guide Create a New Location After selecting the Network icon at the System Preferences screen, the Network screen will be displayed. Select New Location from the Location field. Name the New Location After selecting New Location from the Network screen, the following screen will be displayed. In the field labeled Name your new location:, change the text from “Untitled” to “Westell.” Click OK. 030-300432 Rev.
User Guide Select the Ethernet Configuration After clicking on OK in the preceding screen, the Network screen will be displayed. The Network screen shows the settings for the newly created location. From the Configure field in the Network screen, select Built-in Ethernet. Click on Save. NOTE: Default settings for the Built-in Ethernet configuration are sufficient to operate the Router. Check the IP Connection To verify that the computer is communicating with the Router, follow the instructions below. 1.
User Guide Create a User Account In the address window of your Internet Explorer web browser, type http://dslrouter/, and then press ‘Enter’ on your keyboard. The Getting Started screen will be displayed. You may now begin your Account Setup. Refer to section 8 of this User Guide to configure your Westell Router for Internet connection. 030-300432 Rev.
User Guide The following sections explain the advanced features of your Westell Router. [This Page Intentionally Left Blank] 030-300432 Rev.
User Guide 10. SETTING UP ADVANCED CONFIGURATION Advanced Configuration instructions are explained in Section 11 through Section 17. If you want to set up advanced features for the Router, follow the instructions provided in sections 11 through 17. STOP! The following sections assume that you have active DSL and Internet service. The Router allows you to make changes to advanced features of your Router such as account profiles, routing configurations, and firewall settings.
User Guide 11. HOME As you navigate through the various screens of the Router, the name of the active page you have selected will appear in the upper-left corner of the screen, as shown below. Please note that the actual values may differ from the values displayed in the screens. If you have set up your account profile and established your PPP session as discussed in section 8, the following settings will be displayed when you click on your Home page.
User Guide 11.1 Adding Account Profiles If you select the Profile Editor button from your Home page, the Advanced Home screen will appear, as shown below. Click on the new connection button in the Advanced Home screen. The New Connection screen will appear. Enter your account profile information and click on New. Next, click on OK in the pop-up screen to save your new connection. If you do not want to add a connection profile, click on Close in the New Connection screen.
User Guide 11.2 Editing Account Profiles If you clicked Edit in the preceding screen, the Edit “My Connection” screen will appear. To change your existing connection profile, follow the steps in the Edit “My Connection” screen. When you have finished editing your profile, click save and then click OK in the pop-up screen. Click delete if you want to delete your connection profile. Click close if you do not want to edit your connection profile.
User Guide 12. STATUS 12.1 Connection Summary The following settings will be displayed if you select Connection Summary from the Status menu. Note: The actual values may differ from the values displayed in this screen. Connection Rate Connection Status IP Network Address 030-300432 Rev. A DSL Connection Information This field will indicate if you have a DSL signal and the DSL rate at which you are connected. This field will show how much information was received (IN) or sent (OUT) in packets.
User Guide Secondary DNS = Provided by your Service Provider This field will display your Ethernet information that was received (IN) or sent (OUT) in packets on your Ethernet port. ATM Network Address This field will display your VPI and VCI values, which are provided by your ISP. Firewall Status This field will display your firewall traffic in packets. Passed: Monitors information traffic that was successfully received (IN) or transmitted (OUT) in packets.
User Guide 13. CONFIGURATION NOTE: If you are using Model 7400 or 7401, the “Wireless” menu options will not be displayed in the Configuration menu. 13.1 Single Static IP – Single IP Address PassThrough The following settings will be displayed if you select Single Static IP from the Configuration menu. The Single Static IP Configuration screen allows you to select the device on your LAN that will share your Single Static IP.
User Guide 13.1.1 Enabling Single Static IP – Single IP Address PassThrough (Applicable for PPPoE Connections Only) To enable Single Static IP, select a device that will share your Single Static IP from the options listed in the window. Click on enable. NOTE: The Single Static IP Configuration screen allows you to select the device on your LAN that will share your Single Static IP. If you select a device and clicked on enable, the following pop-up screen will appear.
User Guide If you clicked OK in the preceding pop-up screen, the following pop-up screen will appear. The Router must be reset to allow the new configuration to take effect. Click on OK. If you clicked OK in the preceding screen, the following screen will be displayed. The Router will be reset and the new configuration will take effect. 030-300432 Rev.
User Guide After a brief delay, the home page will be displayed. Confirm that you have a DSL sync and that your PPP session displays UP. (Click on the connect button to establish a PPP session). Next, select Single Static IP from the Configuration menu to confirm that Single Static IP is enabled, as shown in the following screen. STOP! After you enable Single Static IP, you must reboot your computer.
