CONTROL POINT HOME MONITORING SERVICE USER GUIDE Copyright © 2009 Westell, Inc 030-300589 Rev.
Control Point Home Monitoring Service User Guide TABLE OF CONTENTS 1. PRODUCT DESCRIPTION ..................................................................................................................................3 2. SAFETY INSTRUCTIONS ...................................................................................................................................4 3. REGULATORY INFORMATION .....................................................................................................
User Guide Control Point Home Monitoring Service 1. PRODUCT DESCRIPTION The Westell® Control Point Home Monitoring Service is a reliable system that allow you to monitor and control electronic and wireless devices throughout your home. This User Guide is intended to provide information on installing and using your Westell® Control Point Home Monitoring Service and assumes the user of this system has medium to advanced knowledge of networking devices.
User Guide Control Point Home Monitoring Service 2. SAFETY INSTRUCTIONS Please practice general safety precautions when installing any electrical device. Please read and save the following important safety notes before installing your device: • Do not use this product near water, for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. • Avoid using a telephone (other than a cordless type) during an electrical storm.
User Guide Control Point Home Monitorin Monitoring Service 3. REGULATORY INFORMATION 3.1 FCC Compliance Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Federal Communication Commission (FCC) Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
User Guide Control Point Home Monitorin Service 3.2 Canada Certification Notice The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operations and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The department does not guarantee the equipment will operate to the user’s satisfaction.
User Guide Control Point Home Monitoring Service 4. MINIMUM REQUIREMENTS To network your 7502AG Control Point, please confirm that you have a gateway or router with an available 10/100 BaseT Ethernet port connected to your network that has active Internet service.
User Guide Control Point Home Monitoring Service 5. HARDWARE FEATURES 5.1 LED Indicators LED indicators are located on the front of your 7502AG and 7521FF devices and are used to verify each unit’s operation and status. This section explains the LED states and descriptions.
User Guide Control Point Home Monitoring Service 5.2 Rear Panel Components • • • • • • Reset button 10/100 Base-T Ethernet connector (WAN) 10/100 Base T Ethernet connector (LAN)) Z-Wave push button USB connectors (USB1/USB2) Power connector 7502AG – Rear Panel Reset Button Ethernet Connector (WAN) Ethernet Connector (LAN) Z-Wave Button USB Connectors Power Connector The following table describes the 7502AG Control Point rear panel components.
User Guide Control Point Home Monitoring Service 6. INSTALLING THE HARDWARE This section explains the hardware installation procedures for connecting your 7502AG Control Point to your network. 6.1 Installation Requirements To install the 7502AG, you will need the following: • • Available Ethernet port on the gateway or router to which you will connect the 7502AG Active Internet service for setting up and activating your Control Point service 6.
User Guide Control Point Home Monitoring Service 6.3 Installations The following instructions explain how to connect the 7502AG Control Point to your existing network. Before you begin, please read the following notes: IMPORTANT: 1. Make sure the gateway or router on your existing network is powered on a functioning properly. 2. Westell recommends the use of a surge suppressor to protect electronic devices attached to your network. Please use only the power adapter provided with your kit. 6.3.
User Guide Control Point Home Monitoring Service 6.3.3 Connecting Your 7521FF Camera to the 7502AG Control Point Your 7521FF Camera can be installed to your 7502AG either using a “wired” setup or using a “wireless” setup. A wired setup means that an Ethernet cable will be plugged in from the router to the Camera at all times. A “wireless” setup means that you will be able to relocate your Camera to another part of your home. NOTE: The typical range for a wireless setup of your Camera is 30-50 ft.
User Guide Control Point Home Monitoring Service 6.3.3.2 Installing the 7521FF Camera via Ethernet Cable To install the 7521FF Camera via an Ethernet cable, please follow these steps: 1. Plug one end of an Ethernet cable into the jack labeled LAN on the back of the 7502AG. Plug the other end of the Ethernet cable into the Ethernet jack labeled LAN on the back of your 7521FF Camera. 2. Plug the small end of the 7521FF power supply cord into the power connector marked Power/5V on the back of the 7521FF.
User Guide Control Point Home Monitoring Service 7. USING THE SETUP WIZARD Welcome to the Home Monitor service Setup Wizard! To use your 7502AG Control Point Home Monitoring Service, you must first set up your account profile and then activate your Control Point service. Your 7502AG provides a Setup Wizard to guide you through this process. Follow the instructions in the Setup Wizard to quickly set up your Control Point service.
User Guide Control Point Home Monitoring Service Signing in to Your Account After You Have Completed the Setup Wizard After you have completed the Setup Wizard and your account has been activated, the following page appears when you access your Control Point. In this screen, enter your Email and Password, and then click the “Sign In” button to continue. IMPORTANT: In order to use this Sign In page, you must first complete the instructions in the Setup Wizard to set up your account.
User Guide Control Point Home Monitoring Service 7.2 Starting the Setup Wizard IMPORTANT: You must run the Setup Wizard from the same network where you will install your Home Monitor System (that is, you cannot run the Setup Wizard from the office if your Home Monitoring System is installed at your home). To start the Setup Wizard, start your browser and then type http://appsdemo.westell.com??? in your browser’s address bar. Next, press Enter on your keyboard.
User Guide Control Point Home Monitoring Service If you clicked Start in the Welcome to Setup Wizard page, the following page appears. Please read the End User License Agreement (EULA) and click “Yes, I agree” to continue the Setup Wizard. NOTE: If you click “No, I do not agree,” you cannot proceed with the Setup Wizard. If desired, you access a printable version of the EULA, by clicking the Print agreement link in the upper-right corner of the page. After you click “Yes, I agree,” proceed to section 7.
User Guide Control Point Home Monitoring Service 7.3 Creating Your Control Point Account While creating your Control Point account, you will be asked to enter information that will help identify you as a user as well as enable you to be notified of events and message alerts through your email or mobile phone.
User Guide Control Point Home Monitoring Service Next, enter your personal information in the following page. If an asterisk “*” is displayed next to a field, this indicates that you must enter your values into that field. You are not required to fill in a field that does not display an asterisk next to it. Enter your information, and then click Continue to proceed. Control Point supports a variety of mobile phones. Using the following page, you can determine whether your mobile phone is supported.
User Guide Control Point Home Monitoring Service You can choose to receive message alerts from Control Point through email, SMS (text) and instant messenger. The following page allows you to select the options for receiving message alerts via your Control Point service. If you want to change these settings at a later time, you can access the settings through your Control Point User Interface, explained later in section 8 of this User Guide.
User Guide Control Point Home Monitoring Service 7.4 Activating Your Control Point To begin your Control Point activation, first confirm that the router (to which you have connected the Control Point) is powered on, connected to the Internet, and functioning properly. If needed, refer section 6, “Installing the Hardware,” of this User Guide for installation details. Before starting this section, please have your Control Point, power adapter, and Ethernet cable ready. Click Start to proceed.
User Guide Control Point Home Monitoring Service Next, connect the small end of the power adapter into power connector on the Control Point, and then plug the other end into your AC wall outlet. Click Continue to proceed. Your Control Point will take approximately a minute to properly power up. Once powered up, check to ensure that the INTERNET LED is On and solid green. If it is On, click the Continue button in the following page to proceed.
User Guide Control Point Home Monitoring Service Look at the label located on the bottom of your Control Point. Your Control Point’s MAC ID is displayed in the label below the MAC bar code. In the following page, click the radio button of the ID that matches your Control Point’s MAC ID. Click Continue to proceed. Next, from the Time Zone drop-down list, select the time zone for your area. Click Continue to proceed. 030-300589 Rev.
User Guide Control Point Home Monitoring Service The following page allows you to name your Control Point. Type the desired name in the Controller Name field, and then click Continue to proceed. In the following page, click the radio button next to your Broadband connection type. 030-300589 Rev.
User Guide Control Point Home Monitoring Service Your Control Point will request that you select a connection speed. If you are unsure, the best way to determine your connection speed is to check with your service provider. Also, there are links available on the Internet that can measure your connection speed. For example, if you click the Help me determine my connection speed link, following pop-up screen appears.
User Guide Control Point Home Monitoring Service Your Control Point will begin the activation process. While your Control Point is being activated, the Control Point’s POWER and SERVICE LEDs will display the following behavior: Control Point LED While Control Point is activating After Control Point has been activated POWER SERVICE Solid red Flashing green Solid green Solid green The page below will appear while your Control Point is being activated.
User Guide Control Point Home Monitoring Service 7.5 Setting Up Your 7521FF Camera If you haven’t already assembled your 7521FF Camera, please take a moment to assemble it now. In section 7.5.1, “Assembling Your Camera,” the Setup Wizard will walk you through these steps. Otherwise, if you have already assembled your Camera, go to section 7.5.3, “I Have Already Assembled the Camera,” for further instructions. 7.5.
User Guide Control Point Home Monitoring Service 7.5.2 Connecting Your Camera The following page allows you to choose how you want to connect your Camera to your Control Point. • “Wired” setup means that an Ethernet cable will be plugged in from the router to the Camera at all times. • “Wireless” setup means that you will be able to relocate your Camera to another part of your home after you have properly set up your Camera. NOTE: The typical range for a wireless setup of your Camera is 30-50 ft.
User Guide Control Point Home Monitoring Service Next, connect the Camera’s power adapter to the Camera and to your AC wall outlet. After you have connected the power adapter, click Continue to proceed. Please wait while your Control Point searches the network for your Camera.
User Guide Control Point Home Monitoring Service After Control Point has detected your Camera, the following page appears. Type the desired name for your Camera in the Camera Name field, and then click Save to proceed. Congratulations! You have successfully completed your Camera setup. Now you are ready to use your Control Point Home Monitor Service. Click Start Service to proceed. IMPORTANT: It is required that you have the QuickTime media player installed for before using your Home Monitor Service.
User Guide Control Point Home Monitoring Service After your Control Point has been successfully activated. The following Introduction briefly appears. Then the Control Point Home page appears. The Home page will be explained in section 9 of this User Guide. Please proceed to section 8 for instructions on accessing your Control Point User Interface. 030-300589 Rev.
User Guide Control Point Home Monitoring Service 7.5.3 I Have Already Assembled the Camera If you have already assembled and installed your Camera as explained earlier in sections 6.3.2 and 6.3.3, the following page appears after your Control Point has been activated. In this page, select the IP camera you want to add to your Control Point. NOTE: You can have more than one IP camera connected to your Control Point.
User Guide Congratulations! You have successfully completed your Camera setup. Control Point Home Monitoring Service IMPORTANT: It is required that you have the QuickTime media player installed for before using your Home Monitor Service. If you don’t have QuickTime installed, click the link in this page to download a copy of QuickTime. Alternatively, you can download a version of the QuickTime media player from the Internet. Now you are ready to use your Control Point Home Monitor Service.