Dualwave-I Wireless Modem User Manual Revision 3.
© Wavenet Technology Pty Ltd ACN 079 965 003 Publication No. DWI10012WT32 Published July 2003 This publication is copyright and no part may be reproduced or copied without the prior consent of: Wavenet Technology Pty Ltd. 140 Burswood Rd Burswood, 6100 Western Australia Telephone: Facsimile: E-mail: Web Site: +61 8 9262 0200 +61 8 9355 5622 wavenet@wavenet.com.au www.wavenet.com.au This manual is intended to be used for the operation of Wavenet Technology equipment.
Dualwave-I Modem User Manual ___________________________________________________________ Contents Contents Introduction ......................................................................................................5 Modem Features ..........................................................................................6 Compliance Statement .................................................................................7 Information for Your Safety.................................................
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Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance Introduction The Wavenet Dualwave-I modem is a high performance wireless modem developed for the Compaq iPAQ Pocket PC, H3800 and H3900 series devices. It enables access to worldwide DataTAC wireless networks to send and receive email, job dispatch, stock market trading, Internet browsing, etc. All of which can be done while in transit.
Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual Modem Features The Dualwave-I modem has the following features: • Automatic power on/off when the iPAQ Pocket PC is inserted and removed, respectively – no manual on/off switch • Always on-line using the Private DataTAC network with automatic network roaming • High sensitivity reception • Auto wake-up of Compaq iPAQ Pocket PC on incoming messages with silent “Vibration Alert” option • Status indicato
Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance Compliance Statement This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual Safe Use Switch the modem off in areas where radio devices are forbidden, or when it may cause interference or danger. For example, fuel depots (fuel storage and distribution areas), chemical plants, locations in which hazardous or combustible gases may be present and where blasting operations are in progress. Do not use the modem in an aircraft.
Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance System Requirements To install the modem device driver and Modem Info user interface software onto your iPAQ, your computer system must meet the following minimum requirements: • Intel compatible 486 computer or higher • Windows 98, or Windows NT 4.0, or later. • Microsoft ActiveSync v3.
Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual Exploring Your Dualwave-I Modem A picture of the Dualwave-I modem is shown below. Power/On-Line Status Low Battery Indicator Antenna PDA Port PDA Latch The modem is comprised of the following components: PDA Port Provides a connection between the iPAQ and the modem. Latches Connects and releases the iPAQ from the modem.
Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance Power/On-Line Indicator On-Line Indicator Off The modem is off. Slow flashing green (once per 12 seconds) The modem is off but the battery is being used to supplement the iPAQ. Slow flashing green (once per second) The modem is on and scanning for a network connection. On The modem is on and registered to a network.
Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual Battery Charging Indicator Battery Charging Indicator Off Battery is ok Slow flashing orange The battery being re-charged. (two times per sec) On Wavenet Technology The battery is fully re-charged.
Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance Getting Started Setting up the Modem and iPAQ Before using your Dualwave-I modem, you must: Install the modem software onto your iPAQ Pocket PC Fit the external battery to the modem Engage the iPAQ Pocket PC onto the modem Fully charge the modem and iPAQ batteries Dualwave-I Modem Software Overview Included on the CD-ROM are the modem device drivers and Modem Info user application software.
Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual The Virtual Device Driver (VDD) and Port Server are essentially “middleware” software which provides a layer of abstraction to application developers so that communications with the modem can be significantly simplified. They remove the requirement to fully understand the Native Communication Language (NCL) syntax to communicate with the modem.
Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance Copy and paste all the CAB files into this folder. 5. From your iPAQ, select Start to display the Start menu. 6. Select Programs > File Explorer. 7. Navigate to the Temp folder. Temp folder CAB files 8. Tap the DWiVDD.ppc30_arm.CAB file to install the Dualwave-I Virtual Device Driver and Modem Info application A progress bar is displayed during the installation.
Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual After the installation the CAB file is automatically deleted from the Temp folder. 9. Install the DWiUART.ppc30_arm.CAB file using the same procedure for installing the ModemInfo CAB file described above. 10. Check to see if MSMQ (Microsoft Message Queue) application has already been installed on your iPAQ. a. Tap Start and select Settings. b. Select the System tab and tap the Remove Programs icon. c.
Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance ModemInfo application Removing Software From Your iPAQ To remove the software from your iPAQ, refer to the instructions in your iPAQ User manual. The typical procedure is shown below. 1. Close all applications. 2. Remove the iPAQ from the modem. 3. Tap Start to display the Start menu. 4. Tap Settings. 5. Select the System tab. The following screen is displayed: 6. Tap Remove Programs.
Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual 7. Select the appropriate application. 8. Tap . A confirmation message is displayed. 9. Tap to uninstall the application from your iPAQ. Note: It is NOT recommended to uninstall the MSMQ application.
Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance Fitting the external battery to the modem To fit the external battery to the modem, follow the steps below: 1. Slide the top two pins of the battery into the corresponding holes on the rear of the modem 2. Press the lower battery latch into the modem until you hear a click.
Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual Engaging the iPAQ with the modem To connect the modem to your iPAQ, follow the steps below: 3. Slide the iPAQ into the modem so that the PDA ports are aligned. 4. Push the modem until you hear a click. The iPAQ engages onto a latch that secures the iPAQ to the modem.
Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance Charging the Modem Battery Your modem’s lithium-ion battery is supplied discharged. For optimum performance, you should charge it fully before use. If during use, the Low battery indicator starts flashing red, the battery needs immediate recharging or it should be swapped with a re-charged unit.
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Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance Using Your Dualwave-I Modem Switching the Modem On/Off The Dualwave-I modem does not contain a manual on/off power switch. The modem is automatically powered on/off when the iPAQ Pocket PC is inserted and removed respectively.
Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual RF (Network Status) Tab This tab displays the following information: RF Protocol The network radio protocol Channel Radio channel currently being used by the modem. This is displayed as a hexadecimal number. Frequency The frequency measured in MHz. Signal (RSSI) The Received Signal Strength Indicator (RSSI) measured in dBm. Radio Carrier Indicates whether the modem is in or out of radio range.
Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance Modem (Status) Tab This tab contains the version information on the modem, including the LLIs and serial numbers. The following information is displayed: DWI10012WT31 LLI Logical Link Identifier. This is the unique identity of the modem. Serial No. Serial number of the modem. Hardware Platform The hardware platform of the modem. Software Version Shows the version number of the firmware in the modem.
Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual Settings Tab This tab displays the following information about the modem attached to the iPAQ: Network Profile You may select a network profile from those stored in the modem. Change the setting by and select from the drop-down list.
Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance Power Save The Power Save option can greatly reduce the power consumption of your modem but it requires the network operator to support these options. The modem is designed to stay on so that it can notify you when it receives incoming messages and so you can quickly access your e-mail messages and information from the web.
Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual Messages Tab This tab allows you to send simple text messages to and from the iPAQ: Protocol You may select different message transport protocols. The correct type for the connected network must be used to successfully send and receive messages. Change the setting by and select from the following droptapping down list.
Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance format, for Host Messaging you must provide the host address and in the case of MG messaging you must provide the device LLI address.
Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual Applications Tab This tab displays a list of Registered Applications on your iPAQ that are registered for wakeup If desired, register those applications that need to be invoked when the modem receives an incoming message and/or when the iPAQ is inserted into the Dualwave-I modem. Up to eight applications can be registered for wakeup.
Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance About Tab The Modem Info version number is displayed. Tap the OK icon to return to the Main screen. Synchronising Data Between Your iPAQ and Computer To synchronise data between the iPAQ and your computer, refer to the instructions in your iPAQ User Manual. Updating Firmware on Your Dualwave-I Modem Firmware is the resident software installed on your modem.
Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual Using your web browser on your PC, navigate to the download site and check for the latest version of the modem firmware. If the version on the web is later than the firmware version on your modem, download the self-extracting file and follow the online instructions. Installing New Software on Your iPAQ Refer to the installation instructions that came with your software. There may be a Read Me file.
Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance Troubleshooting If you encounter a problem with your modem or battery charger, review the following list of frequently asked questions. I’m getting no response from the modem. Make sure that the iPAQ is fully inserted into the modem, the Modem Info application has power setting is on and the modem is fully charged. The Power/On-Line indicator should be illuminated and LowBattery indicator off.
Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual Check the Power/On-Line indicator. It should fully illuminate when connected with the network. Also check the RSSI signal level in the ModemInfo application. It should be greater than –110dBm. I’m having difficulty sending and receiving messages. The Online indicator fluctuates between on and flashing. Fluctuation in signal strength can happen in fringe areas on densely populated areas with tall building.
Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance How do I locate the LLI and serial numbers assigned to my modem? The LLI and serial numbers are located in three places: On the package On the label on the back of the modem From the Modem Versions tab in the Modem Info application. How do I check the modem settings? The Modem Info application provides information about your modem and the active settings. Select the Setup tab from Modem Info.
Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual What happens if I don’t disconnect the battery charger after the battery is fully charged? When the batteries are fully charged, the battery charger stops charging until the batteries’ capacity falls below a certain value. The battery charger will then automatically start recharging the batteries again.
Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance Care & Maintenance Your modem does not require regular maintenance. However, periodically clean off the dirt and dust that may adhere to the exterior casing. Use the following procedure: 1. Disconnect the battery charger and cables from the modem. 2. Dampen a clean, soft cloth with water and wring the cloth well. 3. Use the well wrung cloth to gently remove dirt and dust.
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Dualwave-I Modem User Manual _______________________________________________________ Specifications Specifications Physical Properties Weight Approximately 150g Size (L x W x H) 136mm x 82mm x 18mm (excluding antenna) LED Indicators Power/On-Line indicator (Green) Off Slow flashing On - Power off Scanning Registered Low Battery Indicator (Red) Rapid flashing - Re-charge battery Communication Protocols Modem to radio network protocol RD-LAP 19.2 kbps RD-LAP 9.6 kbps Modem to terminal (e.g.
