Find the installation video Search “Waterdrop G3 RO installation” on Register 1-year manufacturer warranty* Visit warranty.waterdropfilter.com and enter the product serial number: Any questions, please contact Waterdrop by phone: 1-888-352-3558 Mon-Fri 8:00 AM-5:00 PM (PST) or by email: service@waterdropfilter.com Tested and Certified by NSF International in Model WD-G3-W against NSF/ANSI Standard 58 for the reduction of the claims specified on the Performance Data Sheet, and to NSF/ANSI 372 (≤0.
Contents Installation Instructions Before Installation · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 1 Parts List · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 2 Product Introduction · · · · · · · · · · ····· · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 3 Installation Tips · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ·· · · · · · · 4 Ins
Installation Instructions Before Installation Inspect the Package Open the box and take out the system housing, all the components and connect fittings. Inspect them according to the parts list to ensure nothing is left out or damaged during shipping. If there are any parts cracked or broken, please do not proceed with the installation and contact Waterdrop by phone: 1-888-352-3558 Mon-Fri 8:00 AM-5:00 PM (PST) or by email: service@waterdropfilter.com.
Parts List System Housing X 1 Set RO Faucet X 1 Set Pre-sediment and Activated Carbon Filter Carbon Block Filter (CB: WD-G3-N3CB) (CF: WD-G3-N1CF) X1 X1 Feed Water Adapter 3/8”-1/2” X 1 Set White 3/8” PE Tubing X 60” Reverse Osmosis Membrane Filter (RO: WD-G3-N2RO) X1 Lock Clip X5 Teflon Tape X1 Preinstalled Drain Saddle 1/4” X 1 Set White 1/4” PE Tubing Red 1/4” PE Tubing Power Adapter X 60” X 60” X 1 Set 2
Product Introduction The brief introduction of various parts and sample connections are presented as follows. Please identify and get familiar with these parts and connection points for a smooth installation.
Installation Tips How to Use the Quick-Connect Fittings Mark for Full Insert Figure 1 To connect: NOTE: There is an existing mark (Figure 1) at the end of the tubing for you to confirm if the tubing is fully inserted into the fitting. ••Push the tubing into the fitting until you reach the mark on the tubing. NOTE: If the tubing is not fully inserted, no seal will be created and leakage will occur. ••When the tubing is fully inserted, put the blue lock clip on the fitting.
How to Drill a Hole into Your Sink or Countertop (Optional) NOTE: Please confirm if there is an existing hole available to install the RO faucet. If not, please drill a hole in accordance with the following steps. It’s highly recommended to watch the YouTube video “How to Drill Faucet Holes” for a better understanding of the process. There is also a reference sticker to help you drill the hole. Remember to wear safety glasses to protect your eyes while drilling the faucet hole. 1.
Unscrew 3/8" Cold Water Pipe 1/2" Cold Water Pipe Washer Feed Water Adapter Cold Water Supply Valve 3/8" INPUT Water Tubing Unscrew Figure 4 Figure 5 Step 2: Install the RO Faucet (Non-Air Gap Faucet) NOTE: If your kitchen sink or countertop does not have an existing hole, you will have to drill one (1⅜”). Refer to Page 5. 1. Insert the faucet spout into the faucet body; 2. Insert the faucet stem and power cord into the hole on the countertop; 3.
Step 3: Install the Drain Saddle 1. Choose a spot on the drainpipe that is convenient for installing the drain saddle; NOTE: It’s recommended to install the drain saddle on the vertical drainpipe. 2. Drill a 1/4” hole in the drainpipe. Be sure not to penetrate the opposite side of the pipe; 3. Slip the front plate on one end of the tubing (without the mark), and insert the tubing into the drilled hole for about 0.6” (Figure 8); 4.
Step 5: Connect Tubing NOTE: Confirm the tubing length you need first, and then cut the tubing if it’s too long, referring to “How to Use the Quick-Connect Fittings” on page 4. 1. Install the “INPUT” Water Tubing ••Remove the plug from “INPUT” water port; ••Identify the white 3/8” PE tubing which has been attached to the feed water adapter (Figure 11); ••Insert the other end of the tubing into the “INPUT” water port (Figure 12), and pop the lock clip on the fitting.
3. Install the “WASTE” Water Tubing ••Remove the plug from the “WASTE” water port; ••Identify the red 1/4” PE tubing which has been attached to the drain saddle (Figure 15); ••Insert the other end of the tubing into the “WASTE” water port (Figure 16), and pop the lock clip onto the fitting. NOTE: Make sure it is fully inserted until you reach the mark on the tubing.
Solid Circle Mark Empty Circle Mark Figure 19 Figure 20 Figure 21 Step 8: Start up the System 1. Turn on the cold water supply valve. Check for leaks; 2. Insert the plug of power adapter into the socket; NOTE: If the system can’t be powered on after you insert the plug of power adapter, check the power under the sink, as this mostly occurs when the power under the sink is powered off.
Flushing Status TDS Reading Figure 22 Figure 23 * Please note that the reading in the figure is only used as an example, and the actual reading may vary according to different water conditions. Congratulations! You have successfully installed the system! Register your product now for 1 YEAR MANUFACTURER WARRANTY* Scan the QR code or Text WDRO to 31996 or 11 Visit warranty.waterdropfilter.
Owner’s Manual Display and Operation Section 1: TDS Display The built-in TDS sensor detects the water quality when the system begins to work, and shows the TDS reading on the front panel display screen (Figure 25). NOTE: The system will provide above a 90% TDS rejection rate when working properly, which may vary with a deviation of 10% depending on the source water quality and water usage. The TDS reading may vary as the water is flowing.
1. Filter Life Indicator on System Housing There are helpful electronic filter indicators (CF/CB/RO) on the front panel (Figure 26) that will notify you to perform a routine filter replacement by color change. Be sure to reset the filter life indicator every time you replace your filter.
Remaining Life (Day) Remaining Capacity (G) Status Blue >15 >40 Good Yellow ≤15 ≤40 Replace Soon Red ≤0 ≤0 Replace Now Blue Flash / / Flushing Red Flash / / Malfunction Light Section 3: Filter Replacement Guide NOTE: If the filter expires, please purchase and replace the filter immediately. Otherwise, the filtration efficiency will decrease significantly and affect the performance.
How to Flush the Filter after Replacement: NOTE: The display screen will show the flushing status (Figure 30) during the process. For CF filter: It will be flushed automatically for 5 minutes without turning on the RO faucet; For CB filter: Turn on the RO faucet to flush for 15 minutes; For RO membrane filter: Turn on the RO faucet to flush for 30 minutes.
customer service hotline 1-888-352-3558 Mon-Fri 8:00 AM-5:00 PM (PST) for assistance. ••E03: If the booster pump overworked, the buzzer beeps for 3 minutes. The system will need to be powered on again to recover; ••E04: If the booster pump starts and stops frequently, the buzzer sounds 5 times. The system will need to be powered on again to recover. NOTE: Please refer to “Troubleshooting” for detailed solutions concerning malfunction code reminders.
Troubleshooting ••If the System Cannot Be Powered on After You Insert the Plug of Power Adapter a. Check the power under the sink, as this mostly occurs when the power under the sink is powered off. Also, check the connection between the plug and the power outlet, and ensure that the system has been plugged correctly into the power outlet, as this may occur in a few cases. To test if there is a problem with the system itself, just pick up the system and try another power outlet.
••High TDS in Filtered Water The system will provide a 90%+ TDS rejection rate (tested under standard laboratory conditions) when working properly. If the TDS reading is high, the following causes are possible: a. The system hasn’t been used for a long time. Open the RO faucet, allow it to run for a while. The TDS reading will return to normal. b. The RO membrane filter expired. Replace the RO membrane filter immediately. c. The waste water pipe may be crimped or clogged. Check and remove crimps.
••Booster Pump Overworked Reminder The front panel screen shows code E03. The buzzer keeps beeping for 3 minutes. a. Continuously dispensing water for more than 30 minutes. Power on the system again to recover. b. There is a leak at the tubing connection between the system and the RO faucet. Turn off the power. Check the tubing connection, make sure the tubing is inserted into the quick-connect fitting properly and firmly, and power on the system again.
Limited Product Warranty The warranty of our product covers defects in materials and workmanship from the original date of purchase. During the warranty period, we will replace or repair any part deemed defective, as long as the product has not been subjected to tampering, alteration, lack of regular maintenance or improper use after delivery. The cost of repair or replacement under those excluded circumstances shall be borne by the consumer.
NOTE: In case some states do not allow limitations on how long an implied warranty lasts, you may choose to return the system. If you choose to keep it, you agree that the above limitations still apply to you. Warranty Registration Please visit our website www.waterdropfilter.com and go to the “Warranty Registration” tab to register your product for the warranty. We offer a 30-day money back guarantee, a 1-year manufacturer warranty, and lifetime tech support for all our products.