WGD00169 Revision Revision A (Draft) ii
Important Notice Copyright © 2020 WatchGuard. Inc. All rights reserved. This document and supporting data are the exclusive property of WatchGuard. Inc. and may not be copied and/or reproduced without permission. Software updates WatchGuard is committed to the continual testing and improvement of our software. As new software revisions become available, these updates will be made available to your agency; fees may apply depending on your licensing agreement. Manufacturer contact information WatchGuard.
FCC and IC notices This equipment complies with Part 15 of the FCC rules and Industry Canada licence-exempt RSS standard(s). This equipment should only be used with the antenna supplied by WatchGuard Video. Any changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment.
chaque type d'antenne indiqué. Les types d'antennes ne figurant pas dans cette liste, ayant un gain supérieur au gain maximum indiqué pour ce type, sont strictement interdits pour une utilisation avec cet appareil. Type d'antenne (émetteur radio): WatchGuard Video part number WGP02451, 4.6 dBi gain, 50 Ohm impedance. The antennas used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
RF Output Power dBm dBm dBm WGD00169 Revision Revision A (Draft) vi
Contents Contents Important Notice iii Software updates iii Manufacturer contact information iii Send us your suggestions iii Introduction About this document WatchGuard V300 Camera Overview 11 11 12 Related documents 12 V300 Transfer Station and USB and WiFi bases 12 Using the V300 13 Using WatchGuard V300 Camera 14 Basic workflow 15 Wearing WatchGuard V300 Camera 17 Wearing the center V300 Camera chest mount V300 Camera Field Of View Automatic electronic turret adjustment Power On
Contents Docking the V300 Camera in a Transfer Station 26 27 Docking the V300 in a WiFi base Docking and UnDocking the V300 Camera in a USB base Docking the camera in a USB base 27 Undocking the camera from the USB base 28 Assigning a configuration and officer to the WatchGuard V300 28 V300 configuration 29 Charging the battery 29 Camera charging display Associating V300 with a recording group Uploading events 29 30 31 Monitor event uploading 31 Record-After-the-Fact® events 32 Clearing v
Contents Information Sequence 42 Wi-Fi 43 V300 display 43 44 GPS GPS Tracking V300 Transfer Station 44 45 LEDs 45 Connections 45 Setting up the V300 Transfer Station 46 USB base 47 Connections 47 Setting up the USB base 47 WiFi base 48 LEDs 48 Left LED 48 Right LED 49 Connections 50 Setting up the V300 WiFi Base 50 V300 Special Features 51 Overview 52 PreEvent Capture 53 Audio Record-After-the-Fact® 53 54 Generating an RATF event 54 Storage 54 Audio 54 Force Mi
Contents Maximum Recorded Event Time warning period 58 Recording Reminder Alert 59 Covert mode 60 Enter Covert mode 60 Exit Covert Mode: 60 61 Using V300 with a recording group Overview 62 Recording Group Members 62 Smart Power Switch 62 4RE DVR 63 V300 Camera 63 Other Devices in a recording group 64 V300 Transfer Station V300 Transfer Station Overview 68 Transfer Station Setup Overview 69 Setting up WatchGuard V300 Transfer Station hardware 70 Set up the hardware V300 Transfer
Introduction Introduction Welcome to the WatchGuard® V300 User Guide. This guide walks you through the basics of using your V300 Camera to collect video and audio evidence.
Introduction WatchGuard V300 Camera Overview V300 is the next generation of the body camera.
Using the V300 Using the V300 In this section...
Using the V300 Using WatchGuard V300 Camera The WatchGuard V300 Camera serves as a DVR to capture, process, and store video and audio evidence. Connect the camera to Evidence Library (EL) to configure it and upload video for evidence management. The V300 Camera works with other V300 cameras and the 4RE DVR to form a recording group (page 62). Note: The V300 cannot pair with the VISTA WiFi or VISTA XLT cameras in the same car. You can combine the results of all video for the same event in EL.
Basic workflow Basic workflow The following steps make up a basic workflow for using the WatchGuard V300 Camera during your shift: Note: This workflow assumes the V300 battery is fully charged before the camera is checked out to start the shift. 1. Check out V300 using Evidence Library (EL). (page 28) 2. Undock the camera. 3. Dock V300 in the WiFi base to pair it with the base and associate it with the local recording group. (page 30) 4. Undock the camera after it has paired with the Wi-Fi base. 5.
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Wearing WatchGuard V300 Camera Wearing WatchGuard V300 Camera The WatchGuard V300 Camera uses the Magnetic Chest Mount, with magnets to secure the mount to your clothing. Warning! Do not wear the Magnetic Chest Mount near sensitive medical equipment or implants such as pacemakers or other magnetically programmable medical devices. The chest mount uses magnets to hold the camera in place. Wear the V300 Camera on your clothing where it is most comfortable, convenient, and secure.
them to snap together forcefully. Keep your hand flat and keep your fingers away from the snap-to area.
V300 Camera Field Of View V300 Camera Field Of View WatchGuard V300 Camera Field of View can be configured for individual officers. The 130degree wide-angle lens rotates vertically +15/-20 degrees. Each officer can set the camera angle based on where the camera is worn. The graphic below shows the difference of views for +15°, 0°, and -20° for a camera worn in the middle of the chest. Automatic electronic turret adjustment You can adjust the electronic horizon in two ways: 1.
Power On and Off Use the Power button to power the WatchGuard V300 Camera on and off. The Power button is a rectangle on the bottom of V300 Camera. Power on To power the camera on: n Press and release the Power button. The camera goes through its booting and information sequences. When it is ready to use, the display shows the number of events in storage and displays a solid green LED light on the front. The camera vibrates or ascending tones sound (depending on your configuration).
Starting and Stopping a Recorded Event Starting and Stopping a Recorded Event Use the Record Start/Stop button on the front of the camera to start or stop a recorded event. If your WatchGuard V300 is a member of a recording group, the camera can start or stop a recorded event automatically. Another group member can alert that it has started or stopped an event. See page 61.. Starting a recorded event manually To manually start a recorded event on the V300: n Press the Record Start/Stop button.
Tip: V300 automatically starts an event because a member of the local recording group reports that it started a group event. Within 10 seconds press the Record Start/Stop button to STOP the group event. The camera requests that you press a Record Start/Stop button again to confirm that you want to STOP the recorded event. If you do not press the button a second time within 5 seconds, V300 continues to record the event.
Categorizing a Recorded Event Categorizing a Recorded Event Note: Event categorization is set up in the WatchGuard V300 Camera configuration in Evidence Library (EL). To categorize a recorded event: 1. Stop the event manually or allow the camera to stop the event automatically. The Backlight turns on and the display shows the default Category on top, if not in Covert mode. The prompt times-out in 30 seconds if tagging is not required. 2.
Momentary Muting of the Audio Note: A configuration setting in Evidence Library controls whether you can mute your WatchGuard V300 Camera during a recorded event. Muting audio To temporarily suspend recording of audio by muting the microphone: 1. Press and hold the Backlight button to briefly mute the audio. Audio resumes when you release the button. Your administrator must set the configuration to allow muting.
Docking the WatchGuard V300 Camera overview Docking the WatchGuard V300 Camera overview Dock the V300 to recharge the battery, upload evidence, and update firmware. WatchGuard offers these bases where you can dock the V300: l USB base (upload from) l WiFi base (Upload via cellular in-car modem) (page 48) l V300 Transfer Station(upload from) (page 68) Note: The camera and battery can only dock in one direction on the bases.
Docking the V300 Camera in a Transfer Station Important! Set up and configure the WatchGuard V300 Transfer Station (page 1) for use with your Evidence Library (EL) software.
Docking the V300 in a WiFi base Docking the V300 in a WiFi base You can dock the camera in one direction only. The camera pairs with that base and with any other V300s that pair with the base. When you dock the camera and battery in a WiFi base that is connected to an Evidence Library (EL) Web upload server: l The camera communicates to (EL) that it has recorded events to upload Note: The camera must be configured to upload events directly to EL from the WiFi base. See your EL online help.
Caution: To prevent damage to computers, connect the USB base to the computer through the approved USB hub (Sabrent 7-Port USB 2.0 Hub, WatchGuard part number WGP02364). Undocking the camera from the USB base Evidence Library commands and requests are only applied when the camera is undocked from a USB base. If you have commands and requests to process when you undock, the camera: l Unprotects the events confirmed as imported This makes the storage space available.
V300 configuration V300 configuration You can only create a V300 configuration in your Evidence Library software.
l l The display scrolls CHARGE COMPLETE once, then continuously shows the Device ID and the Battery Charge icon The display shows 100% and a fully-filled Battery Charge icon for a few seconds, then alternates between the Officer Name and the Device ID l The green LED displays a steady light l Two tones sound Associating V300 with a recording group When you dock your V300 in a WiFi base, the camera pairs with the base.
Uploading events Uploading events You can upload recorded events from your WatchGuard V300 Camera while it is docked in any of the bases: l V300 Transfer Station Events upload automatically from a camera in the V300 Transfer Station. l USB base You can upload recorded events automatically or manually, depending on the settings in your Evidence Library software. While the camera is uploading from a USB base, you can monitor its upload progress in the Evidence Library (EL) software.
When the camera is finished uploading all events: l l The display reads Uploading YY EVENTS COMPLETE for 5 seconds, where YY is the total number of events uploaded Two long tones sound ® Record-After-the-Fact events Use Evidence Library to define and request an RATF event from a docked camera configured with Record-After-the-Fact (RATF) (page 54) enabled. V300 generates the RATF event and uploads it while docked.
About the V300 Camera About the V300 Camera In this section...
About the V300 Camera WatchGuard V300 Camera components The WatchGuard V300 is a body-worn HDR camera with Bluetooth, Wi-Fi, and GPS. The HDR camera sensor is separate from the camera DVR.
Power button Power button Use the Power button only to power the camera on or off. The Power button is on the bottom of the camera. See Power On and Off, page 20. Record Start/Stop button Use the Record Start/Stop button to start or stop a recorded event (page 21) on the camera. The Record Start/Stop button is on the front of the camera. You can also use Record to interrupt the info sequence.
About the V300 Camera 5. Cancel the maximum recording time warning period (page 58) 6. Mute the audio momentarily (page 24) V300 display The display on the V300 shows icons and messages to indicate the status of the camera. The icons show in the top half of the display. The messages show in the 8-character area on the bottom half of the display. If a message is longer than 8 characters, the message scrolls. The display is on the top of the camera.
Display in different modes Display in different modes l l l When the camera is not recording, the default message shown on the display is the number of recorded events in storage. When the camera is in Covert Mode and not recording, the default shown on the display is COVERT. When the camera is recording, the default shown on the display is the current recording length.
About the V300 Camera Video, Audio, and Subtitle Evidence The V300 works as a DVR and camera combination to collect evidence in a recorded event. A recorded event is a unique, protected segment (page 38)of recorded: l Video l Audio (page 38) l Subtitles (page 38) Video The V300 records one stream of video and compresses it using h.264 high-profile compression.
LEDs l Officer name l Date and time l Device ID l Microphone on or off l GPS location Tip: The subtitles are always included with the video and audio in a recorded event. Using your Evidence Library software, you can turn them off or on. For more information...
About the V300 Camera Right LED (green and amber) LED state V300 or battery docked state WiFi base state Blinking amber Docked Activity with upload server Blinking green Not docked Activity with camera (Wi-Fi connection) If two cameras are paired with the same WiFi base, and one is docked, the Wi-Fi base LEDs show the state of the docked camera and Wi-Fi base pair.
Storage Storage The V300 Camera stores 24 to 36 hours of HD video at 1080 pixels. The camera uses a 128 GB SD card. When you need to free up storage space on the camera, upload recorded events (page 31) from the camera to Evidence Library. The V300 display shows a Storage Used icon and percentage used for protected recorded events. As the camera records events and its storage fills, the Storage Used icon fills with black and the percentage increases.
About the V300 Camera Information Sequence The Information Sequence screens display the status of the camera as part of the bootup process or on-demand. Press the Display Backlight button twice within 2 seconds to start the information sequence. The screens appear in this order: 1. Number of recorded events in storage and total saved storage in gigabytes. This screen also shows RATF (Record After The Fact) if RATF is enabled. 2. Officer name. 3.
Wi-Fi Wi-Fi The V300 includes built-in Wi-Fi (802.11n). You can run either Wi-Fi or Bluetooth and GPS off of a single battery charge and get about 12+ hours at 720p. The V300 Camera pairs with the WiFi base. Once the camera and the base are paired, the camera is associated with the local recording group (page 30). The Wi-Fi feature also lets the V300 operate as a Wi-Fi access point (hotspot) for the smartphone application.
About the V300 Camera GPS The V300 Camera includes a built-in Global Positioning System (GPS). V300 uses the GPS feature to apply: l Accurate timestamps to recorded events These timestamps allow Evidence Library (EL) to synchronize playback between events (video and/or audio) from the V300 cameras and a 4RE DVR. l GPS location coordinates to the V300 recorded events Both the timestamps and the location coordinates are included in the subtitles during playback in EL.
V300 Transfer Station V300 Transfer Station You can mount either the battery in the V300 Transfer Station or mount the camera and battery together. Graphic to show both views When you dock the V300 Camera, the camera automatically starts charging, if needed. The camera also uses the Transfer Station to: l Upload recorded events from storage l Configure the camera l Update firmware The Transfer Station lets your Evidence Library software interact with multiple V300 Cameras simultaneously.
About the V300 Camera See Docking the V300 Camera in a Transfer Station, page 26 Setting up the V300 Transfer Station For instructions on how to set up the Transfer Station, See Transfer Station Setup Overview, page 69.
USB base USB base Both the USB base and WiFi base have a keyed orientation so that the cameras and batteries only dock in one direction. You can doc the battery or the camera with the battery. You can dock the camera without the mounts attached. When you dock the V300 in the USB base, the camera automatically starts charging, if needed.
About the V300 Camera WiFi base You can dock the WatchGuard V300 camera and battery or just the stand-alone battery in the WiFi base. The camera pairs with the base to: l Associate with a local recording group The WiFi base acts as the Wi-Fi access point (802.11n hotspot) for the V300 Camera to connect to the local recording group network. The broadcast range for the Wi-Fi base depends on its current environment.
Right LED Left LED (red and green) LED State WiFi base state Red Blinking Error condition Green Solid Fully charged Green Blinking In shutdown or wireless upload timeout period Green Blinking Does something go her or should I remove? The left LED on the Wi-Fi base blinks green when it successfully pairs with a V300 Camera. The LED blinks red if the pairing was not successful. Note: If you get a solid red light, try undocking and redocking your battery.
About the V300 Camera Connections The Wi-Fi base has connections for a Wi-Fi antenna cable and a WatchGuard-provided custom power and data cable on the back. The Wi-Fi base power and data cable must connect to the SPS. For more information about the Wi-Fi base as part of the local recording group network, See Using V300 with a recording group, page 61.
V300 Special Features V300 Special Features In this section...
V300 Special Features Overview Important! All of the special features are configured in your Evidence Library software. The V300 Camera contains features that give you more recording options and help you save battery power and storage. l Recording features: o o o l 52 Pre-Event Capture: captures and saves up to two minutes of video before a recordedevent start ((page 53)) Record-After-the-Fact®: capture video that you didn't get when it happened.
PreEvent Capture PreEvent Capture The PreEvent Capture feature lets you add up to two minutes of video before starting a recorded event. When either PreEvent or RATF are enabled, the camera continuously captures and saves video when it is powered on. You enable PreEvent in Evidence Library (EL). PreEvent supported values are none, 15 secs, 30 secs, 1 and 2 min. You can configure PreEvent to include audio or not. You can have audio for the event but not for PreEvent. The evidence is always written to disk.
V300 Special Features ® Record-After-the-Fact The Record-After-the-Fact (RATF) feature lets you continuously capture and save video you can use to generate an RATF event. You enable RATF in your Evidence Library software. The V300 works as a DVR and camera combination to record events. When you start and stop a recording the camera protects the segment between the recording start and stop as a recorded event.
Force Microphone On Force Microphone On The Force Microphone On feature lets you capture audio whenever the V300 camera is capturing and saving video. Audio is NOT typically included in pre-event video or Record-Afterthe-Fact® events. Note: When you enable Force Microphone On, the camera captures audio with both pre-event video (page 53) and RATF events. Force Microphone On is set in the configuration settings of Evidence Library by your Administrator. For more information about...
V300 Special Features Sleep Power State The Sleep power state on the V300 Camera allows the camera to go into a low-power state designed to help you conserve battery power. You configure the Sleep state in your Evidence Library software. When the V300 Camera is configured for Sleep state, after a period of time with no movement and/or button presses, the camera enters a low power state where it cannot capture any video or audio. The Sleep power state provides a significant reduction in power consumption.
Automatic Off Automatic Off The Automatic Off feature on the V300 Camera lets the camera turn itself off after a period of time with no activity.
V300 Special Features Maximum Recorded Event Time Enabling Maximum Recorded Event Time lets the V300 Camera automatically stop a recorded event when it reaches a specified duration. You configure the Maximum Recorded Event Time in your Evidence Library software.
Recording Reminder Alert Recording Reminder Alert The V300 Camera notifies you at regular intervals that it is still capturing a recorded event. Configure Recording Reminder Alert in your Evidence Library software to remind you periodically that V300 is recording an event.
V300 Special Features Covert mode In Covert mode the V300 Camera makes no sound and is dark. The display backlight can light up on demand, depending on your configuration. The camera can still vibrate in Covert mode (depending on the configured alert notifications). All V300 functions operate the same way in Covert mode as they do in normal mode. Enter Covert mode n Press and hold the Function button for 5 seconds to transition to Covert mode.
Using V300 with a recording group Using V300 with a recording group In this section...
Using V300 with a recording group Overview When you dock V300 in the Wi-Fi base, the camera pairs with the base. This pairing lets the camera associate with other V300 Cameras as a local recording group. The decision to create an event for the group recording is made by each device in the local recording group network. This is called Distributed Multi-Peer Recording™.
4RE DVR The SPS is required to form a recording group. There can only be one Smart Power Switch in a recording group. 4RE DVR Note: The 4RE DVR must be at firmware version 4.0.7 or later to participate in a recording group. If your agency uses the 4RE DVR as part of a local recording group network, the 4RE DVR: l Initiates group recordings The 4RE uses the recording group network to inform the other group members when it starts a recorded event.
Using V300 with a recording group Note: You can have a maximum of eight cameras in a recording group with one Wi-Fi base. l Initiates group recordings The V300 Camera notifies the Wi-Fi base that it started a recorded event. The Wi-Fi base then uses the group network to notify the other group members that V300, has started an event. The other group members can join the group by starting their own recorded events.
Other Devices in a recording group For information about connecting the SmartConnect application to V300, See Connecting V300 to SmartConnect for the first time on page 1.
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V300 Transfer Station V300 Transfer Station In this section...
V300 Transfer Station V300 Transfer Station Overview The V300 Transfer Station is a pass-though USB to Ethernet solution. The Ethernet throughput rate is 1-10 Gb. The transfer station supports simultaneous upload from eight V300 Cameras to the cloud and on premise storage. While uploading events, the transfer station can charge up to eight cameras. When you set up the transfer station, you connect it to power and to the network containing the Evidence Library (EL) software.
Transfer Station Setup Overview Transfer Station Setup Overview The Transfer Station lets your agency upload video evidence to Evidence Library (EL) software from multiple V300 Cameras simultaneously. Each Transfer Station has eight slots for the V300 Cameras and stand-alone batteries. You can connect multiple transfer stations to one instance of Evidence Library software, but you must set up and configure each Transfer Station separately.
V300 Transfer Station Setting up WatchGuard V300 Transfer Station hardware The V300 Transfer Station lets your agency upload video evidence to Evidence Library (EL) software from multiple V300 Cameras simultaneously. Each V300 Transfer Station has eight slots for the V300 Cameras and batteries or stand-alone batteries. You can connect multiple transfer stations to one instance of Evidence Library software. Each transfer station must be set up and configured separately.
Set up the hardware Important! Enter the Station ID and Location that you entered when you configured the V300 Transfer Station for use with your Evidence Library software. The Station ID combined with the Location indicates a specific Transfer Station to Evidence Library. 2. Connect the Ethernet cable to the Ethernet connector on the back of the Transfer Station. 3.
V300 Transfer Station V300 Transfer Station Configuration Settings Important! To use the V300 Transfer Station to upload events, your Evidence Library software must be Evidence Library 4 or EvidenceLibrary.com (EL). Configure each V300 Transfer Station individually using a web page specific to the Transfer Station. When you configure the V300 Transfer Station, you configure: l Transfer Station Settings l V300 Camera Settings (page 74) Admin Transfer Station Settings 1.
V300 Settings 1. Assign a Static IP Address or let your DHCP server assign its IP address. 2. Enter the Location where the Transfer Station is located. 3. Enter the Station ID that identifies the current Transfer Station In the example above, V300 uses Building 415 as the location and B as the Station ID. EL uses these names to identify the individual Transfer Stations and location of the cameras. Note: The Location and Station ID fields each have a 32-character limit.
V300 Transfer Station 3. Click Save V300 Settings. Because the Transfer Station IP address changed, the default configuration web page is no longer valid and the system logs you out. DHCP IP Config If you choose to go with DHCP for your IP Config, complete the two screens shown here. 1. Enter the Tenant ID. (Optional. Call Customer Support to get the ID.) 2. Enter the Upload Server Config. 3. Enter the Primary Upload Server Hostname. 4.
Administrative functions Important! After you upgrade the Transfer Station, power it off and then on again so the cameras recognize the upgrade. Administrative functions Only an Admin can perform the functions shown here. Change Username and Password To change the default Username and Password: 1. Enter a new Username. 2. Enter a new Password. 3. Click Save Changes. Because the login credentials changed, the server logs you out of the Transfer Station then asks you to log in using the new credentials.
V300 Transfer Station Get Transfer Station Logs 1. Click Get Logs to get the Transfer Station logs. 2. Click Download log to save the file to your desktop. 3. Contact your WatchGuard representative to provide the log and the version information shown here.
Internal Only - debug Internal Only - debug WatchGuard V300 Wearable Camera User Guide WGD00169 Revision A (Draft) 77
Internal Only - debug V300 Transfer Station debug feature An HTTPS web console lets you access a transfer station remotely, if the transfer station is accessible on the network through Ethernet/IP. This feature provides the same access and control that is done with the debug console but eliminates the need for debug board, debug ribbon cable, and Serial-to-USB cable. [[[Undefined variable Variables.G2TSShort]]] boards with ESD protection do not provide physical console access.
