User's Manual

For operations and guides to help you use your video monitor,
and for the latest information and support, check out our online
help topics and online FAQs.
Use your smartphone or mobile device to access our online help.
• Go to
https://help.vtechphones.com/vm924 or
https://help.vtechphones.com/vm924-2; OR
• Scan the QR code on the right. Launch the camera app or QR code scanner app
on your smartphone or tablet. Hold the device’s camera up to the QR code and
frame it. Tap the notification to be redirected to the online help page.
- If the QR code is not clearly displayed, adjust your camera’s focus by moving
your device closer or further away until it is clear.
You can also call our Customer Support at 1 [phone] [in US] or
1 [phone] [in Canada] for help.
Overview - Baby unit
Need help?
S
m
VM924
VM924-2
1 Light sensor
2 Camera
3 Infrared LEDs
4 Microphone
5 POWER LED light
6
ON/OFF switch
7 Speaker
8 Antenna
9 Power jack
10 Slots for wall mounting
11 PAIR/RESET key
• The parent unit and
baby unit(s) provided
are already paired.
Specifications are subject to change without notice.
© 2022 VTech Communications, Inc. All rights reserved. 01/22.
VM924-X_QSG_V1.
VM924
VM924-2
Pan and Tilt
Video Baby Monitor
Go to www.vtechphones.com
to register your product for enhanced
warranty support and the latest VTech
product news.
1
Connect the baby monitor
What’s in the box
4
Status check
Once you power on both
your baby unit and parent
unit, your parent unit
displays image from the
baby unit, and the LINK
LED light turns on.
3
Positioning the baby monitor
Strangul
ation
Hazard
Keep t
hi
s
cord
out of rea
c
h of
c
h
ildren.
T
he co
r
d needs
to be a
t least t
hree
feet
awa
y fr
o
m
t
h
e
child at
al
l
times. Do not
use wit
h an
e
x
tension cord. Do not
r
emove
this tag.
É
loign
e
z
c
e co
r
don des enfants. Le
cordon do
it
s
e
tr
ouver à au m
oins trois
pieds d’un enfant et ce, en
tout temps.
N’
utilisez pas
de ral
longe.
N
e
ret
ire
z
pas
ce
tte é
tiquette
.
Mantenga este cable
f
uera de la alcance
de los niño
s. Este cable debe
est
a
r po
r
lo menos tres pies fuera de
l
a
alcance
del niño en todo
momento.
No l
o use
con una e
xt
ensión in
al
á
mbrica. No
quite
e
st
a eti
queta.
Risque
d
’étranglement
Riesgo de
e
strangulación
Strangulat
io
n
Ha
zard
Keep this cord out
o
f
r
each of
c
hil
d
ren.
The cord needs to be a
t least three f
e
e
t
awa
y fro
m
the
c
hil
d
at alltime
s. Do not
u
s
e with
an ex
t
ension cord. Do not
rem
ove
this tag.
Éloignez
ce
cordon des enfants.
L
e
cordon doit se
trou
ver à au moins
t
rois
pieds d’un en
fant et c
e, en
t
out
temps
.
N
’ut
i
lisez
pas
d
e
r
a
llo
ng
e
. Ne re
t
i
r
ez
pas
c
et
te
étiqu
ette
.
M
antenga este cabl
e fuer
a
de
la
alca
nce
d
e los niños. Es
t
e
c
able debe estar por
lo menos
t
re
s pies
f
uera de la
alcanc
e
de
l niño
e
n todo momento
. No
l
o use
c
on una
e
xt
e
ns
ión inalám
brica.
No quite
es
ta
eti
queta.
Risque
d’
étr
ang
l
em
ent
Riesgo de
estran
gulación
Quick start guide
Technical specifications
Credits:
The Background Noise sound file was created by Caroline Ford, and is used under the Creative Commons license.
The Stream Noise sound file was created by Caroline Ford, and is used under the Creative Commons license.
The Crickets At Night sound file was created by Mike Koenig, and is used under the Creative Commons license.
The Heart Beat sound file was created by Zarabadeu, and is used under the Creative Commons license.
The applied nameplate is located at the bottom of the
baby unit’s base.
When using your equipment, basic safet y precautions
should always be followed to reduce the risk of fire,
electric shock and injury, including the following:
1. Follow all warnings and instructions marked on the
product.
2. Adult setup is required.
3. CAUTION: Do not install the baby unit at a height
above 2 meters.
4. This product is not a substitute for adult supervision of the
infant. Supervising the infant is the parent’s or caregiver’s
responsibility. This product could cease operating, and
therefore you should not assume it will continue working
properly for any given period of time. Further, this is not
a medical device and should not be used as such. This
product is intended to assist you in supervising your baby.
5. Do not use this product near water. For example, do
not use it next to a bath tub, wash bowl, kitchen sink,
laundry tub or swimming pool, or in a wet basement
or shower.
6. CAUTION: Use only the battery provided. There may be a
risk of explosion if a wrong type of battery is used for the
parent unit. The battery cannot be subjected to high or low
extreme temperature and low air pressure at high altitude
during use, storage or transportation. Disposal of battery
into fire or a hot oven, or mechanically crushing or cutting or
the battery can result in an explosion. Leaving the battery in
an extremely high temperature surrounding environment
can result in an explosion or the leakage of flammable liquid
of gas. Battery subjected to extremely low air pressure may
result in an explosion or the leakage of flammable liquid or
gas. Dispose of used battery according to the information in
The RBRC seal.
7. Use only the adapters included with this product.
Incorrect adapter polarity or voltage can seriously
damage the product.
Power adapter information:
Parent unit output: 5V DC 1A
VTech Telecommunications Ltd.
Model: VT05EUS0510 0
Baby unit output: 5V DC 1A
VTech Telecommunications Ltd.
Model: VT05EUS05100
Rechargeable battery information:
Zhuhai Great Power Energy Co., Ltd.
Li-ion battery, 3.6V, 2600mAh, 9.36Wh;
Model: ICR18650-2.6Ah-3.6V-1S1P
8. The power adapters are intended to be correctly
oriented in a vertical or floor mount position. The
prongs are not designed to hold the plug in place if it
is plugged into a ceiling, under-the-table or cabinet
outlet.
9. For pluggable equipment, the socket-outlet shall
be installed near the equipment and shall be easily
accessible.
10. Unplug this product from the wall outlet before cleaning.
Do not use liquid or aerosol cleaners. Use a damp cloth
for cleaning.
11. Do not cut off the power adapters to replace them with
other plugs, as this causes a hazardous situation.
12. Do not allow anything to rest on the power cords. Do
not install this product where the cords may be walked
on or crimped.
13. This product should be operated only from the type
of power source indicated on the marking label. If you
are not sure of the type of power supply in your home,
consult your dealer or local power company.
14. Do not overload wall outlets or use an extension cord.
15. Do not place this product on an unstable table, shelf,
stand or other unstable surfaces.
16. This product should not be placed in any area where
proper ventilation is not provided. Slots and openings
in the back or bottom of this product are provided for
ventilation. To protect them from overheating, these
openings must not be blocked by placing the product
on a soft surface such as a bed, sofa or rug. This product
should never be placed near or over a radiator or heat
register.
17. Never push objects of any kind into this product
through the slots because they may touch dangerous
voltage points or create a short circuit. Never spill liquid
of any kind on the product.
18. To reduce the risk of electric shock, do not
disassemble this product, but take it to an authorized
service facility. Opening or removing parts of the
product other than specified access doors may
expose you to dangerous voltages or other risks.
Incorrect reassembling can cause electric shock
when the product is subsequently used.
19. You should test the sound reception every time you
turn on the units or move one of the components.
20. Periodically examine all components for damage.
21. There is a very low risk of privacy loss when using
certain electronic devices, such as baby monitors,
cordless telephones, etc. To protect your privacy,
make sure the product has never been used before
purchase, reset the baby monitor periodically by
powering off and then powering on the units, and
power off the baby monitor if you will not use it for
some time.
22. Children should be supervised to ensure that they do
not play with the product.
23. The product is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person
responsible for their safety.
SAVE THESE INSTRUCTIONS
Cautions
1. Use and store the product at a temperature between
32
o
F and 104
o
F.
2. Do not expose the product to extreme cold, heat
or direct sunlight. Do not put the product close to a
heating source.
3. Batteries should not be exposed to excessive heat such
as bright sunshine or fire.
4.
Warning—Strangulation Hazard—
Children have STR ANGLED in cords.
Keep this cord out of the reach of
children (more than 3 ft (0.9m) away). Do
not remove this tag.
5. Never place the baby unit(s) inside the
baby’s crib or playpen. Never cover the baby unit(s) or
parent unit with anything such as a towel or a blanket.
6. Other electronic products may cause interference
with your baby monitor. Try installing your baby
monitor as far away from these electronic devices
as possible: wireless routers, radios, cellular
telephones, intercoms, room monitors, televisions,
personal computers, kitchen appliances and
cordless telephones.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless
devices):
Wireless Technology Research, LLC (WTR), an independent
research entity, led a multidisciplinary evaluation of the
interference between portable wireless devices and
implanted cardiac pacemakers. Supported by the U.S. Food
and Drug Administration, WTR recommends to physicians
that:
Pacemaker patients
• Should keep wireless devices at least six inches from the
pacemaker.
• Should NOT place wireless devices directly over the
pacemaker, such as in a breast pocket, when it is turned
ON.
WTR’s evaluation did not identify any risk to bystanders with
pacemakers from other persons using wireless devices.
Electromagnetic fields (EMF)
This VTech product complies with all standards regarding
electromagnetic fields (EMF). If handled properly and
according to the instructions in this user’s manual, the
product is safe to be used based on scientific evidence
available today.
Important safety instructions
1 set for VM924
2 sets for VM924-2
Frequency control Crystal controlled PLL synthesizer
Transmit frequency Baby unit: 2405 - 2475 MHz
Parent unit: 2405 - 2475 MHz
Channels 32
LCD 5” Color LCD
(WQVGA 480x272 pixel)
Nominal effective range Maximum power allowed by FCC and IC. Actual operating range
may vary according to environmental conditions at the time of use.
Power requirements Parent unit: 3.6V, 2600mAh, 9.36Wh Li-ion battery
Baby unit power adapter: Output: 5V DC @ 1A
Parent unit power adapter: Output: 5V DC @ 1A
Caution
• The default volume of your parent unit
is level 3, and the maximum volume is
level 5. If you experience high-pitched
screeching noise from your baby
monitor while positioning:
- Make sure your baby unit and parent unit
are more than 3 feet (1 meter) apart, OR
- Turn down the volume of your parent unit.
NONO
Note
• To avoid interference from other electronic
devices, place your baby monitor at least 3 feet (1
meter) away from devices such as wireless routers,
microwaves, cell phones and computers.
The baby unit’s POWER LED
light turns on.
Quick start guide
VM924
VM924-2
For more support information
S
m
NOTESNOTE
• The rechargeable battery in the parent unit is built-in.
• Use only the power adapters supplied with this product.
• Make sure the baby monitor is not connected to a switch-controlled electric outlet.
• Connect the power adapters in a vertical or floor mount position only. The adapters’ prongs are not
designed to hold the weight of baby monitor, so do not connect them to any ceiling, under-the-table,
or cabinet outlets. Otherwise, the adapters may not properly connect to the outlets.
• Make sure the parent unit, the baby units and the power adapter cords are out of reach of children.
>
3ft (1m)
<
3ft (1m)
Caution
• Keep the baby unit out of the reach of your baby. Never place or mount the baby unit inside the
baby’s crib or playpen.
< 1m (3ft)
> 1m (3ft)
1
2
5
3
4
6
10
11
7
8
9
x 2
x 2
UL STD.
62368-1
CERTIFIED TO
CSA STD.
C22.2 NO.62368-1
CONFORMS TO
Charge the parent unit battery
When you have connected and turned on the parent unit, the battery will be charged
automatically.
NONO
Notes
• Before using the baby monitor for the first time, charge the parent unit battery for 12 hours. When
the parent unit battery is fully charged, the battery icon becomes solid
.
• It takes longer to charge the battery when the parent unit is turned on. To shorten the charging time,
turn the parent unit off while charging.
• The standby time varies depending on the sensitivity level you set, your actual use and the age of
the battery.
The battery icon indicates the battery status (see the following table).
Battery indicators Battery status Action
The screen displays
.
The light flashes.
The battery has very little
power and can only be
used
for a short time.
Charge without interruption (about
30 minutes).
The battery icon becomes
solid
.
The battery is fully charged. To keep the battery charged, connect
the unit to AC power when not in use.
1
Connect the baby monitor (cont’d)
2
Power on or off the baby monitor
Slide the ON/OFF switch to power
on or off your baby unit.
Press and hold POWER to power on or off
your parent unit.
Press and hold
Strangulation
Hazar
d
Keep
this cord
out of reach of children.
The cord needs to be at least three feet
away fro
m the child at all times. Do not
use with an extension cord. Do not
re
move this tag.
É
loignez ce cordon des enfants. Le
c
ordon doit se trouver à au moins trois
pieds d’un enfant et ce, en tout temps.
N’
ut
ilis
ez
pas de rallonge. Ne ret
i
rez pas
cette étiquette.
Mantenga este cable f
u
era de la alcance
de lo s
niños. Este cable debe estar por
lo
menos tres pies fuera de la alcance
del niño en todo momento. No lo use
co
n una extensión inalámbrica. No quite
es
t
a etiqueta.
Risque
d’
é
tranglement
R
iesgo de
es trangulac
ión
Stra
ngulat
io
n
Hazard
Keep this cord out of reach of children.
T
he
c
ord needs to be at least three
f
eet
a
way fr
o
m the child at all times
. Do not
use with an extension cord. Do not
re
move this tag.
Éloignez ce cordon
des enfants
. Le
cordo
n doit se trouver à au moins trois
pieds d’un enfant et ce, en to
ut tem
ps.
N
’u
t
ilisez
pas d
e
rallonge. Ne retir
ez
pa
s
c
ette étiquette.
Mantenga este cable f
u
era de la alca
nce
de los niño
s. Este cable debe estar por
lo menos tres pies fuera de la alcance
de
l niño en todo mom
ento. N
o lo use
con
una ex
tensión
inalámbrica. No quite
esta etiqueta.
Risq
ue
d’
é
trangl
ement
R
ie
sgo de
est
rangulac
ión
Parent unit icons
Main
menu
Sub-menu
Brightness
• Adjust the parent unit’s LCD brightness.
Lullaby
/
Play/Stop lullaby
• Select one of the soothing sounds, or
white noise.
• Select one of the five melodies.
• Play all melodies.
• Set timer to stop playing the selected
melody or soothing sound.
VOX (Voice Activated Alert) Settings
VOX sound sensitivity level
• You can adjust VOX sensitivity
levels to activate the parent unit
when the baby unit detects
sounds that exceed a certain
volume. See Sound sensitivity
and sound activation section.
Main menu icons
Main
menu
Sub-menu
VOX (Voice Activated Alert) Settings (continued)
/
Turn on/off sound activation
• Set sound activation on or off.
• When it is on, and the baby unit does
not detect sound, the parent unit
screen stays off to save power. Once
a sound is detected, the parent unit
screen and speaker automatically turns
on, and you will be able to see and
hear your baby. The parent unit will
turn off again after 50 seconds of no
sound detection.
NONO
Note
• When the parent unit screen is off and
it receives alerts, for example, link lost
between parent unit and baby unit, or
battery is low, the parent unit screen
and speaker will turn on for 10 seconds.
Alert Tone Settings
• Set the parent unit to beep when the
battery is low.
• Set the parent unit to beep when the link
between the parent unit and the baby
unit is lost.
• Set the confirmation tone on or off when
selecting an option in the menus.
• Set the parent unit to beep when the
baby unit detects sounds while in Split
mode (For pairing with VM924-2 only).
Main
menu
Sub-menu
Temperature
/
• Turn on/off temperature alert tone.
• Set the parent unit to beep whenever
the room temperature detected by
the baby unit falls outside of the set
temperature range.
• Set the minimum temperature.
• Set the maximum temperature.
• Set temperature display in Fahrenheit
(
o
F) or Celsius (
o
C).
Baby Unit Settings
Baby unit speaker volume
• Adjust the baby unit’s
speaker volume.
2X
1X
• Zoom in.
Monitoring Mode (For pairing with
VM924-2 only)
• Single CAM mode
The screen displays images only from
the selected baby unit in full screen.
• Split mode
The screen displays images from all the
paired baby units at the same time in
split view.
• Patrol mode
The screen displays a single cam view
that transitions to a different baby unit
every 10 seconds.
Basic operation - Parent unit
Overview - Parent unit
1
3
4
6
5
7
9
8
2
10
11
12
1
Antenna
2
3-level sound indicator
light
3
Battery LED light
4
LINK LED light
Adjust parent unit volume
Press VOL
-
/ VOL
+
to adjust your parent
unit speaker volume.
Zoom
1. Press
to enter the menu.
2. Press
or to select , then press
to confirm.
3. Press
or to choose either 1X or
2X
, depending on how many times
you want to zoom in, then press
to
confirm.
Talk to your baby unit
Press and hold TALK and speak to your
parent unit. Your voice is transmitted to
the baby unit. Release TALK when finish
talking and hear your baby again.
Press and hold
Turn off the screen
Press
/POWER to put the monitor display
to sleep. The screen will be switched off, and
you will still hear sounds from the baby unit.
Tip
• Press any key on the parent unit to turn the
screen on again.
Use the menu
Press
to enter the menu, choose a menu item, or save a setting. You
can use the parent unit for advanced settings or operations, such as
to play or stop the baby unit lullaby, or to adjust the baby unit sound
sensitivity.
While in the menu:
• Press
or to scroll among the menu options.
• Press
to select an item, or to save a setting.
• Press
or to scroll among the sub-menus,
or to adjust a setting.
• Press
to return to the previous menu options
without changing the current setting.
• Press
/TALK
to return to live video.
Short press
5
Arrow keys
6
MENU /SELECT
7
RETURN/TALK
8
LCD off/POWER key
9
VOL
-
/ VOL
+
10
Power jack
11
RESET
12
Speaker