Appendix Screen icons Telephone base screen icons HOME line - On steadily when the home line is in use or there is an incoming home call. Search - you can perform 3-character alphabetical search to find entries quickly. 1 CELL line- On steadily when a cell line is in use or there is an incoming cell call. 2 1 2 Bluetooth connected devices - There are Bluetooth connected devices on the active devices list.
Appendix Alert tones Handset alert tones One short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Two short beeps You are pressing CID or DIR when the volume is already at its highest or lowest setting. -ORYou have reached the end of the caller ID log. -ORCall waiting tone. -ORError tone. Confirmation tone (Three rising tones) The telephone has completed the command successfully.
Appendix Alert tones Telephone base alert tones One short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Indicates the start of message recording during call screening or the end of a message playback session. Two short beeps You are pressing /VOLUME/ on the telephone base when the volume is already at its highest or lowest setting. -ORCall waiting tone. -ORError tone. -ORRegistration slots are full.
Appendix Lights Handset indicator lights CHARGE light ff On when the handset is charging in the telephone base or charger. High contrast lighted display Lighted keypad ff On when the handset is lifted from the telephone base or charger. On when a key is pressed. ff On when the speakerphone is in use. ff /SPEAKER light Telephone base indicator lights CELL 1/ CELL 2/HEADSET ff ff ff HOME lights On when the telephone base is paired and connected with a Bluetooth device.
Appendix Screen messages Added to allow list An entry has been added to the allow list. Added to block list An entry has been added to the block list. Added to star name list Activating remote voice control... An entry has been added to the star name list. The telephone base is activating remote voice control. Base 0 is calling The telephone base is calling (for intercom calls). Base 0 is calling all The telephone base is calling all devices (for intercom calls).
Appendix Screen messages Cell Cell 1/2 alert: XXX The cell line is on a call. The Android phone that you paired with this telephone received a mobile notification. Cell 1/2 call on hold A call on the cell line has been put on hold. Cell 1/2 line in use Another system handset is using the cell line. Cell 1/2 low batt Message received from Alerts manager that your cell phone’s battery is low. Connecting Device X to the base...
Appendix Screen messages Home & cell calls on hold Home & cell lines in use Home line in use Incoming call Calls on the home and cell lines have been put on hold. Calls on the home and cell lines are being used. A system handset or another telephone on the same home line is in use. There is a call coming in. Intercom The device is on an intercom call. Intercom ended The intercom call has just ended. Low battery The battery needs to be charged.
Appendix Screen messages No Incoming PTT The incoming PTT function of the handset is turned off. The handset will not receive PTT calls. No messages There are no messages recorded on the answering system. No PTT call The incoming PTT function of the telephone base is turned off. The telephone base will not receive PTT calls. No signal, call ended The phone lost connection with the telephone base or does not have a strong enough signal and the phone call ended.
Appendix Screen messages Push to talk Ended Quiet mode on Quiet mode is off The PTT session is ended. QUIET mode is on. QUIET mode is turned off. Rec mem full The system recording time is full. Rec mem low The system recording time is low. Registering... Please wait The handset is registering to the telephone base. Registration slots are full The telephone base has the maximum of 12 handsets registered to it. Registration failed Remote voice control ended.
Appendix Screen messages To register, see user manual Screen display before handset registration. Unable to call. Try again. You try to join a call when there are already four handsets on that call. You try to make an outside call when another device is transferring a call with the intercom feature. XX Missed calls There are new calls in the caller ID log. XX New messages There are new messages in the answering system.
Appendix Troubleshooting If you have difficulty with your telephone, please try the following suggestions. For customer service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. I cannot pair my cell phone to the telephone base. Make sure you have cellular coverage. Make sure your cell phone is compatible with your TL96457/TL96547. Check the Bluetooth compatibility list at ff ff www.telephones.att.
Appendix Troubleshooting I cannot connect my cell phone with the telephone base. Make sure that the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information. Make sure that your Bluetooth cell phone is not connected to any other Bluetooth device. Turn off your cell phone, then turn it on again. Make sure that your cell phone is on the active devices list.
Appendix Troubleshooting My cell phone disconnects with the telephone base. Turn off your cell phone, then turn it on again. Make sure that you are not using your cell phone when on a cell call. ff ff My cell phone is connected to the telephone base, but I cannot make a cell call. Make sure that your cell phone is not in use when you are trying to make a cell call. For some smartphones, make sure that the cellular function is turned on. ff ff Bluetooth system busy appears on the display.
Appendix Troubleshooting I cannot download contacts from my cell phone to my TL96457/TL96547. Make sure that your cell phone is paired and connected to the base. Make sure you place your cell phone next to the base while downloading. If your cell phone does not support the download, you can send the directory from your cell phone. The system can receive the directory automatically. See the user’s manual of your cell phone for more information. ff ff ff I see duplicate entries in my downloaded directory.
Appendix Troubleshooting My phone doesn’t work at all. Make sure the power cord is securely plugged in. Make sure that the battery connector is securely plugged into the handset. Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack. Charge the battery in the handset for at least 11 hours. For optimum daily performance, return the handset to the telephone base or charger when not in use.
Appendix Troubleshooting ff ff ff Once you have activated the remote voice control feature, you are using your cell phone’s voice app to operate your cell phone. If the voice commands do not work, please check the cell phone user’s manual and the voice app’s help topics to find out what commands you can use and any limitations of the voice app. Some cell phone manufacturers or network carriers may customize the phone’s operating system and implement their own voice app.
Appendix Troubleshooting I cannot press any dialing keys (0-9, TONE , QUIET #) when I am on a cell call using the remote voice control feature. When you press the dialing keys on the handset or telephone base during a cell call using the remote voice control feature, the telephone system may have no response and the call may be ended. Please use the cell lines of your telephone system for calls that require using the dialing keys during the call (see Make, answer or end a cell call on page 54).
Appendix Troubleshooting During power outage, I put a handset in the telephone base but the system fails to power up. Make sure the handset you placed in the telephone base has enough charge to power up the system. Try removing and re-installing the handset’s battery. Place the handset in the telephone base again. ff ff My handset isn’t performing normally. Make sure the power cord is securely plugged into the telephone base.
Appendix Troubleshooting The batteries do not hold a charge. If the handset is in the charger and the charge light does not turn on, refer to The charge light is off (page 186) in this Troubleshooting guide. Charge the battery in the handset for at least 11 hours. For optimum daily performance, return the handset to the telephone base or charger when not in use. If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low battery, refer to page 13 for details.
Appendix Troubleshooting I experience poor sound quality when using the speakerphone. For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up. When using a speakerphone, controlling background noise in your environment is essential. While you are listening to your party, press MUTE/DELETE to temporarily turn your microphone off. When it is your turn to speak, remember to press MUTE/DELETE again to turn the microphone on.
Appendix Troubleshooting ff ff ff ff ff Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other phones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply). Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your telephone service provider (charges may apply).
Appendix Troubleshooting ff ff Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should stop speakerphone operation and return to normal handset mode. When using a speakerphone, controlling background noise in your environment is essential.
Appendix Troubleshooting System screens all my incoming calls. You may have set Smart call blocker to screen calls without numbers and uncategorized calls. The telephone asks callers to announce their names or press the pound key (#). We recommend that you add the phone numbers of your family members and friends, and desired businesses to your Directory (see page 86) or Allow list (see page 118), or add their names to the Star name list (see page 122).
Appendix Troubleshooting Forwarding all unknown calls to the answering system. If you want to forward all unknown calls with numbers or names that are not in your directory, allow list or star name list to the answering system, see Control calls without numbers on page 111 and Control uncategorized calls on page 112. ff An icon and New voicemail show on the display and I don’t know why. Your telephone has voicemail indication that is separate from the built-in answering system.
Appendix Troubleshooting The answering system does not answer after the correct number of rings. Make sure the answering system is on. When the answering system is on, ANS ON should show on the handset and the telephone base. The ANS ON/OFF light is lit on the telephone base. If toll saver is selected (page 146), the number of rings changes to two when there are new messages waiting. If the memory is full or the system is off, the system answers after 10 rings.
Appendix Troubleshooting The answering system does not record messages. Make sure the answering system is on. Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted. If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail (page 146).
Appendix Troubleshooting I’ve set my LCD language to Spanish or French and I don’t know how to change it back to English. Press MENU on your handset or base in idle mode, then enter 364# on the handset or base. You hear a confirmation tone. ff The handset registration is unsuccessful. Follow the steps, as mentioned below, to register the handset again. 1. Make sure the handset is out of the telephone base or charger and shows To register, see user manual before you begin registration. 2.
Appendix Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment. Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. ff ff ff ff Avoid water Your telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information ff ff ff ff ff ff ff ff ff ff ff ff Read and understand all instructions in the user’s manual. Observe all markings on the product. Avoid using a telephone during a thunderstorm.
Appendix Important safety information Especially about cordless telephones ff ff ff ff ff Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix FCC Part 15 NOTE: This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except handset battery charging, will be disabled. To activate the CEC battery charging testing mode: 1.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 1.
Appendix Limited warranty 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, please dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.
Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels 5 Telephone base voltage (AC voltage, 60Hz) 96 — 129 Vrms Telephone base voltage (AC adapter output) 6VDC @600mA Handset voltage 2.4 VDC, AAA x 2, Ni-MH Charger voltage (AC adapter output) 6VDC @400mA Operating times* Talk time (handset): up to 7 hours Talk time (speakerphone): up to 5 hours Standby: up to 7 days * Operating times vary depending on your actual use and the age of the battery. DECT 6.
Index Index A Active devices 26, 27, 29 Add a Bluetooth headset 25 Add a cell phone 23 Add a handset 161 Alerts manager 21 Alert tones handset 166 telephone base 167 Announcement 141–142 Answer a cell call 54 Answer a home call 52 Answer an incoming call during an intercom call 74 during PTT 84 Answering system and voicemail 150 Answering system settings 141–149 Answer on/off 143 B Battery backup mode 16 Battery charging 13–14 Battery installation 13–15 Block list 113 Bluetooth connection from idle mode 26
Index Index E Edit the label of a directory entry 95 Elapsed time 52 End a cell call 54 End a home call 52 Equalizer 62 Expand your telephone system 161–162 F Find handset 69 Flash (switch hook flash) 55 H Handset icons 164 Handset lights 168 Handset locator 69 HD audio 201 Headset 25, 53 Home directory 86 I Icons handset 164 telephone base 165 Important safety information 193–195 Indicator lights 168 Intercom 71–77 Interruption to directory download 32 L Last number redial 65 LCD language 40 Lights 168 Li
Index Index Remote access 147, 159–160 Remote voice control 34–36 Remove a bluetooth device 28 Repeat messages 155–156 Replace a bluetooth device 29 Replace a handset 163 Review the active devices list 27 Ringer tone 39 Ringer volume 38 Ringtone share 19, 33 S Safety information 193–195 Save a caller ID log entry to directory 100–101 Screen messages 169–173 Set date/time 41 Share an outside call 70, 75–77 Silence the ringer 55 Skip messages 155–156 Smart call blocker 107–140 allowed calls 129–130 blocked c
Remote access wallet card The wallet card lists the commands needed to control your answering system from any touch-tone telephone. Cut along dotted line. Call your telephone number, then enter your 2-digit remote access code (preset to 19). Fold here. Action Remote command Play all messages........................ 1 Play new messages.................... 2 Delete the message ����������������� 3 (during message playback) Delete all old messages.......... 33 Repeat or go back......................
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