User’s manual CLP99286/CLP99386/CLP99456/ CLP99486/CLP99546/CLP99556/ CLP99586 DECT 6.
Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information section on pages 160-162 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Quick start guide CLP99286/CLP99386/CLP99456/CLP99486/CLP99546/CLP99556/ CLP99586 User’s manual CLP99286/CLP99386/CLP99456/ CLP99486/CLP99546/CLP99556/ CLP99586 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting This quick start guide provides you with basic instructions only.
User’s manual CLP99286/CLP99386/CLP99456/ CLP99486/CLP99546/CLP99556/ CLP99586 DECT 6.0 cordless telephone/ answering system with BLUETOOTH® wireless technology Table of contents Getting started Installation..................................................... 1 Quick reference guide - handset........ 2 Quick reference guide - telephone base............................................................. 5 Telephone base and charger installation ...............................................
Dial mode .............................................. 47 Web address ........................................ 47 QUIET mode ......................................... 48 No line alert ......................................... 49 Cell alert ............................................... 49 Telephone operation Make, answer and end a call............. 50 Make, answer or end a home call.......................................................... 50 Call waiting on the home line ....
Reasons for missing caller ID information .........................................102 Call block About call block.....................................103 Add a call block entry...................104 Review call block list.....................106 Save a caller ID log entry to call block list...................................106 Edit a call block entry ...................108 Delete a call block entry .............109 Block calls without number .......109 Mute first ring of blocked calls ...
Getting started Installation You must install and charge the battery before using the telephone. STOP! See page 11-13 for easy instructions. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 15). For optimum range and better reception, place the telephone base in a central and open location.
Getting started Quick reference guide - handset CHARGE light On when the handset is charging in the telephone base or charger. Softkeys (2) • Press to select the menu item displayed above the key (page 4). • While in a menu, press to select an item or save an entry or setting. CELL 1 /CELL 2 • Press to make or answer a cell call (page 52). • During a cell call, press to answer an incoming CELL 1/2 call when you hear a call waiting alert (page 53). HOME/FLASH • Press to make or answer a home call (page 50).
Getting started Quick reference guide - handset 7 DIR/VOLUME • Press 7 DIR to show directory entries when the handset is not in use (page 88). • Press to scroll up while in menus. • While entering names or numbers, press to move the cursor to the right. • Press to increase the listening volume when on a call (page 57), or to increase the message playback volume (page 127). 7 CID/VOLUME 7 • Press CID to show caller ID log when the handset is not in use (page 97). • Press to scroll down while in menus.
Getting started Quick reference guide - handset Handset side view PUSH TO TALK • Press to initiate a one-to-one (page 76) or one-to-group broadcast (page 78). • Press and hold to broadcast to a group of system devices (page 78). VOICE • Press to activate the voice-controlled application of connected cell phone (page 34). Main menu The selected menu item is highlighted.
Getting started Quick reference guide - telephone base PTT/FLASH • Press to display the PTT menu to begin a PTT call. • Press and hold to begin a one-to-group broadcast when the telephone base is not in use. 1 • While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in a directory (page 98). • Press and hold to set (page 41) or to dial your voicemail number.
Getting started Quick reference guide - telephone base X /DELETE • Press to delete the message currently playing (page 127). • When the phone is not in use, press twice to delete all previously reviewed messages (page 129). • While reviewing the redial list, directory or caller ID log, press to delete an individual entry (pages 67, 93 and 101). • While entering names or numbers, press to delete a digit or a character. /SKIP During message playback, press to skip to the next message (page 127).
Getting started Quick reference guide - telephone base DIRECTORY • Press to scroll up while in a menu. • Press to show directory entries when the telephone is not in use (page 88). • While entering names or numbers, press to move the cursor to the right. REDIAL/PAUSE • Press repeatedly to view the last 10 numbers dialed (page 63). • While entering numbers, press and hold to insert a dialing pause (page 85). Softkeys (2) Press to select the menu item displayed above the key.
Getting started Quick reference guide - telephone base Main menu The selected menu item is highlighted. Menu Feature menu • Answering sys (page 110) • Directory (page 85) • Caller ID log (page 97) • Intercom (page 71) • Call block (page 104) • Bluetooth (page 21) • Ringers (page 36) • Set date/time (page 38) • Caller ID annc (page 40) • Settings (page 39) • Web address (page 47) Using menus: • • • • Press MENU in idle mode to show the main menu.
Getting started Telephone base and charger installation Install the telephone base and charger, as shown below. The telephone base is ready for tabletop use. If you want to change to wall-mounting, see Installation options on page 15 for details. Telephone base installation Plug one end of the telephone line cord into a telephone jack or a DSL filter. Plug the large end of the telephone base power adapter into a power outlet not controlled by a wall switch.
Getting started Telephone base and charger installation Charger installation Plug the power adapter into a power outlet not controlled by a wall switch. IMPORTANT INFORMATION • Use only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. • The power adapters are intended to be correctly oriented in a vertical or floor mount position.
Getting started Battery installation and charging Install the battery, as shown below. Once you have installed the battery, the screen indicates the battery status (see the following table). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 11 hours of continuous charging. See the table on page 171 for battery operating times.
Getting started Battery installation and charging 2. Align the cover flat against the battery compartment, then slide it upwards until it clicks into place. 49 CR13 00mA h Ni : -MH) BATT ER LES IES. PIL ES. TÉ P/ CE UT RS LE HA VE CÔ CHARGE light 3. Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the handset is on during charging.
Getting started Battery installation and charging After you install your telephone or power returns following a power outage, the handset and telephone base will prompt you to set the date and time. For instructions, see Set date/time on page 38. To skip setting the date and time, press OFF/CLEAR on the handset or CANCEL on the telephone base.
Getting started Battery backup mode Battery backup mode allows your telephone system to function in the event of a power outage. The telephone system uses stored power from the handset’s battery to operate. To activate the mode After the power goes out, if there is already a handset with enough charge placed in the telephone base, the telephone system enters battery backup mode automatically. That handset screen shows Powering base... Don’t pick up. All other handset screens show Battery backup mode.
Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, follow the steps mentioned below, to connect the telephone base with a standard dual-stud telephone wall-mounting plate. You may need a professional to install the mounting plate. Tabletop to wall-mount installation 1. Unplug the power adapter from the power outlet. Unplug the telephone line cord from the wall jack (or DSL filter). 2.
Getting started Installation options Wall-mount to tabletop installation 1. Unplug the large end of the power adapter from the electrical outlet. 2. If the telephone line cord and power adapter cord are bundled, untie them first. Slide the wall-mount bracket up and remove it from the wallmounting plate. 3. Unplug the telephone line cord or the DSL filter from the telephone wall jack. Push the telephone base up and away from the wall-mount bracket to detach it from the wall-mount bracket. 4.
Bluetooth Introducing Bluetooth Your new AT&T CLP99286/CLP99386/CLP99456/CLP99486/CLP99546/ CLP99556/CLP99586 telephone system with Bluetooth wireless technology has the following features: • Pair up to 4 Bluetooth enabled devices (cell phones or headsets) with the telephone base. • Connect a maximum of 2 Bluetooth enabled devices to make and receive cell calls. Both devices can be active on a call at a time. • Connect a Bluetooth enabled headset for making and receiving home calls.
Bluetooth Introducing Bluetooth • If you experience poor sound quality, it may be caused by the distance between your cell phone and the telephone base. To improve the performance, place your cell phone closer to the telephone base (within 15 feet) and make sure that there are no physical obstacles such as large furniture or thick wall in between. 15 feet Cellular signal DECT 6.0 • Charge your cell phone while it is connected to the telephone base.
Bluetooth Introducing Bluetooth Connect to CellTM application If you are using Bluetooth-enabled cell phones with Android® OS 2.3 or above, you can further extend the flexibility of your telephone system with use of the free Connect to Cell application. Connect to Cell comprises Caller ID manager and Alerts manager that help integrate your cell phone with the AT&T telephone system.
Bluetooth Glossary of terms Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth devices and your new AT&T telephone system. Active devices - the Device list has two active slots for two cell phones, or one cell phone and one headset. When a device in the list is active, it will have a D1: or D2: in front of the device name. In order to use a Bluetooth device on a call, it must be in an active slot and be connected.
Bluetooth Bluetooth setup To use a Bluetooth enabled cellular phone with your telephone, you must first pair and connect your Bluetooth cellular phone with the telephone base. Then, the CLP99286/CLP99386/CLP99456/CLP99486/CLP99546/ CLP99556/CLP99586 can be used to make or answer calls on the cell phone line. Bluetooth wireless technology operates within a short range (up to 30 feet).
Bluetooth Bluetooth setup 6. Press NEXT to turn on the telephone base discoverable mode. The screen displays Set cell to search base: AT&T DECT 6.0 PIN: 0000. Promptly turn on the Bluetooth feature of your cell phone and search for or add new devices. 7. Once your cell phone finds your AT&T phone (AT&T DECT 6.0), press the appropriate key on your cell phone to continue the pairing process. • Your cell phone may require a passcode. In this case, the telephone base displays Check cellular. ENTER PASS CODE.
Bluetooth Bluetooth setup Add a headset Before you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your headset user’s manual to learn how to search for or add new Bluetooth devices. To pair and connect a headset: 1. Press MENU on the telephone base in idle mode to enter the main menu. 2. Press TCALLER ID or SDIRECTORY to highlight Bluetooth, then press SELECT. 3. Press SELECT to choose Add device. 4.
Bluetooth Bluetooth setup 7. When the screen displays the found devices, press TCALLER ID or SDIRECTORY to highlight your headset, if Adding necessary, then press SELECT. Headset A • Enter the PIN of your headset, if required. The PIN for most Bluetooth devices is 0000 (refer to the user’s manual of your headset), then press NEXT. Headset A is added 8. The screen displays Adding Headset A when the base and connected is connecting to your headset. to base. 9.
Bluetooth Bluetooth setup Auto connection When an active device moves within Bluetooth range of the telephone base, or is turned on within range, the telephone base tries to connect to the device. When the device moves out of range, it is disconnected. Your device might make a connect or disconnect sound. A • • • connected device could also be disconnected by: Turning off the Bluetooth device. Turning off the Bluetooth feature of the device. Disconnecting through the telephone base Device list.
Bluetooth Bluetooth setup Review the device list 1. Press MENU on the telephone base in idle mode. 2. Press CALLER ID or DIRECTORY to highlight Bluetooth, then press SELECT . 3. Press CALLER ID or DIRECTORY to highlight Device list, then press SELECT . Connect/disconnect an active device While in the device list menu, you may connect or disconnect your active device. 1. Press MENU on the telephone base in idle mode. 2. Press CALLER ID or DIRECTORY to highlight Bluetooth, then press SELECT. 3.
Bluetooth Bluetooth setup Remove a paired device When you already have a maximum of 4 devices on the device list and you want to add another device, you must first delete one from the list. To remove a paired device: 1. Press MENU on the telephone base in idle mode to enter the main menu. 2. Press CALLER ID or DIRECTORY to highlight Bluetooth, then press SELECT . 3. Press CALLER ID or DIRECTORY to highlight Device list, then press SELECT . 4.
Bluetooth Bluetooth setup Replace an active device If you already have 2 active devices on the device list and you want to activate a different device, you must deactivate one of the 2 active devices. To replace an active device: 1. Press MENU on the telephone base when it is not in use. 2. Press CALLER ID or DIRECTORY to highlight Bluetooth, then press SELECT . 3. Press CALLER ID or DIRECTORY to highlight Device list, then press SELECT . 4.
Bluetooth Bluetooth setup Download directory You can download up to 4 cell phone directories (phonebooks) to your CLP99286/CLP99386/CLP99456/CLP99486/CLP99546/CLP99556/ CLP99586 telephone system via Bluetooth wireless technology. Each downloaded directory can store up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name. Before downloading a directory, make sure the cell phone is paired, active, and connected to your telephone system.
Bluetooth Bluetooth setup • Your cell phone may require a passcode. In this case the screen displays Check cellular. ENTER PASSCODE. Enter the cell phone passcode into the telephone base and press SET to save. • Your cell phone may require you to press a key to confirm the directory download. • If the selected device’s directory has already been downloaded to your telephone system, the telephone base displays the last update date of your cell phone.
Bluetooth Bluetooth setup Interruption to directory download If you are downloading a directory from a cell phone and the phone receives a call, the download process stops and the telephone base displays Download failed and all the handsets display Download fail. When you try to view the downloaded directory, the telephone base and handsets display Last Download failed: MM/DD/YY. You need to download the directory again (see page 29).
Bluetooth Bluetooth setup View the directory download information 1. Press MENU on the telephone base in idle mode to enter the main menu. 2. Press CALLER ID or DIRECTORY to highlight Directory, then press SELECT . 3. Press CALLER ID or DIRECTORY to choose the desired downloaded directory, then press OPTION . 4. Press CALLER ID or DIRECTORY to highlight Last update, then press SELECT . • The telephone base displays Cell phone A Last update: MM/DD/YY Total #XXXX.
Bluetooth Bluetooth setup Change PIN You are required to enter a PIN when establishing a Bluetooth connection. The default PIN of your telephone base is 0000. To change the PIN: 1. Press MENU on the telephone base in idle mode to BLUETOOTH enter the main menu. Device list Download dir 2. Press CALLER ID or DIRECTORY to highlight Bluetooth, Change PIN then press SELECT . BACK SELECT 3. Press CALLER ID or DIRECTORY to highlight Change ENTER NEW PIN PIN, then press SELECT .
Bluetooth Bluetooth setup Remote voice control If you have connected a cell phone to the telephone system, you can activate the voice-controlled application of the connected cell phone, such as Siri® on iPhone, Google NowTM on Android devices or S VoiceTM on SamsungTM products, via your telephone system. 1. Press VOICE on the handset or telephone base. • If you have connected two cell phones to the telephone, the telephone shows Activate remote voice control of 1: CELL 1 2: CELL 2. Select CELL 1 or CELL 2.
Telephone settings Handset and telephone base settings Use the menu to change the cordless handset or telephone base settings. 1. Press MENU on the handset or telephone base when it is not in use to enter the main menu. 2. Press CID or 7 DIR on the handset, or press TCALLER ID or SDIRECTORY on the telephone base to scroll to the feature to be changed. When scrolling through the menu, the selected menu item is highlighted. 3. Press SELECT to select the highlighted item.
Telephone settings Handset and telephone base settings Ringer volume You can set the ringer volume for incoming calls on all lines. A ringer off icon shows when the volume is set to off. 1. Press MENU in idle mode to enter the main menu. 2. Press CID or 7 DIR on the handset, or press TCALLER ID or SDIRECTORY on the telephone base to scroll to Ringers, then press SELECT. 3. Press SELECT again to select Ringer volume. 4.
Telephone settings Handset and telephone base settings Ringer tone You can select the ringer tones for incoming home and cell calls. To select a ringer tone: 1. Press MENU in idle mode to enter the main menu. 2. Press CID or 7 DIR on the handset, or press TCALLER ID or SDIRECTORY on the telephone base to highlight Ringers, then press SELECT . 3. Press CID or 7 DIR on the handset, or press TCALLER ID or SDIRECTORY on the telephone base to highlight Ringer tone, then press SELECT . 4.
Telephone settings Handset and telephone base settings Set date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information.
Telephone settings Handset and telephone base settings 7 8. Press CID or 7 DIR on the handset, or press TCALLER ID or SDIRECTORY on the telephone base to highlight AM or PM, or press 2 for AM or 7 for PM. Press SAVE to confirm. There is a confirmation tone and the screen returns to the previous menu. NOTE: If the clock is not set when a message is recorded, the system announces, “Time and day not set,” before it plays the message. LCD language You can select the language used for all screen displays. 1.
Telephone settings Handset and telephone base settings Caller ID announce The caller ID announce feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the directory or caller ID information. If the caller’s name is private or unknown, the phone number up to the last 11 digits will be announced.
Telephone settings Handset and telephone base settings Set speed dial voicemail number This feature lets you save your voicemail number for easy access when you press and hold the 1 key. To save your voicemail number: SETTINGS 1. Press MENU in idle mode to enter the main menu. Voicemail # 2. Press CID or 7 DIR on the handset, or press Clear voicemail TCALLER ID or SDIRECTORY on the telephone base to Key tone scroll to Settings, then press SELECT. BACK SELECT 3.
Telephone settings Handset and telephone base settings Clear voicemail indication Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail and icon; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.
Telephone settings Handset and telephone base settings Key tone The handset is set to beep with each key press. You can adjust the key tone volume or turn it off. If you turn off the key tone, there are no beeps when you press keys. 1. Press MENU in idle mode to enter the main menu. 2. Press CID or 7 DIR on the handset, or press TCALLER ID or SDIRECTORY on the telephone base to scroll to Settings, then press SELECT. 3.
Telephone settings Handset and telephone base settings Use caller ID to automatically set date and time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Follow the steps mentioned below, to turn the CID time sync feature on or off. The default setting is On. SETTINGS Clear voicemail Key tone CID time sync 1. Press MENU in idle mode to enter the main menu. BACK S BACK SELECT 2.
Telephone settings Handset and telephone base settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID log only displays the seven digits of the telephone number. This feature makes it easy for you to place a call from the caller ID log. If you dial ten digits to make a local phone call, do not use this home area code feature.
Telephone settings Handset and telephone base settings Cell area code Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code. If your cell phone stores entries in a 7-digit format, we recommend that you program your cell area code so that your 7-digit directory entries can be dialed correctly using your home line. To set the cell area code: 1. Press MENU in idle mode to enter the main menu.
Telephone settings Handset and telephone base settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. SETTINGS Key tone CID time sync To set the dial mode: Dial mode BACK S 1. Press MENU in idle mode to enter the main menu. BACK SELECT 2. Press CID or 7 DIR on the handset, or press TCALLER ID or SDIRECTORY on the telephone base to scroll to Settings, DIAL MODE then press SELECT.
Telephone settings Handset and telephone base settings QUIET mode When QUIET mode is turned on, the telephone silences all sounds during the set period of time (1-12 hours). However, the handset locator paging tone and any sound-generating operations initiated by users, such as making calls using the speakerphone or setting ringer volume, will sound as normal. After you turn on QUIET mode, this feature activates immediately and the answering system turns on automatically.
Telephone settings Handset and telephone base settings No line alert If there is no telephone line connected to the telephone base, the screens show No home line. If you do not want to display this message on the screens (for example, if you use the cell line only), you can turn the no line alert off using the code, as described below. To turn off the no line alert: Press MENU on the handset or telephone base in idle mode, then enter 662#. You hear a confirmation tone.
Telephone operation Make, answer and end a call Make, answer or end a home call Using a cordless handset: To make a home call: • Press HOME/FLASH or /SPEAKER, then enter the telephone number. To predial a home call: • Enter the telephone number, then press HOME/FLASH or /SPEAKER. To answer a home call: • Press HOME/FLASH or /SPEAKER, CELL 1 , CELL 2 or any dialing key (0-9 or TONE ). To end a home call: Press OFF/CLEAR, or put the handset in the telephone base or charger.
Telephone operation Make, answer and end a call Using a Bluetooth headset: You can use a Bluetooth headset for home calls. However, you need to keep the device within 15 feet of the telephone base for optimal performance. Please see the user’s manual of your Bluetooth headset for more information. To answer a home call using a Bluetooth headset: • Press the call key on your headset. To end a home call using a Bluetooth headset: • Press the call key on your headset.
Telephone operation Make, answer and end a call Make, answer or end a cell call The CLP99286/CLP99386/CLP99456/CLP99486/CLP99546/CLP99556/ CLP99586 can be used to make or answer calls on the cell line. You can connect a maximum of 4 Bluetooth enabled cell phones to the telephone base. Both cell phones can be used on cell calls at the same time. Using a cordless handset: To make a cell call: • Press CELL 1 or CELL 2 . Enter the telephone number, then press DIAL.
Telephone operation Make, answer and end a call Call waiting on the cell line If you subscribe to call waiting service from your cell phone service provider, and someone calls while you are already on a call, you hear a beep. Using a cordless handset: • Press CELL 1 or CELL 2 to put your current call on hold and take the new call. • Press CELL 1 or CELL 2 at any time to switch back and forth between calls. -ORPress SWAP to switch. To switch back, press CELL 1 or CELL 2 .
Telephone operation Make, answer and end a call Answer an incoming cell call while on a home call If you are on a home call and you receive an incoming cell call, you hear a 1 or 2 displays on the handset or telephone base you are beep and using. The telephone base and all other handsets ring. To answer the incoming cell call: Using a cordless handset or the telephone base: • Press CELL 1 or CELL 2 on the handset.
Telephone operation Make, answer and end a call Answer a home call while on a cell call If you are on a cell call and you receive an incoming home call, you hear a beep and displays on the handset or telephone base you are using. The telephone base and all other handsets ring. To answer the incoming home call: Using a cordless handset: • Press HOME/FLASH on the handset. The cell call is automatically placed on hold and the telephone base display Cell 1/2 call on hold and Home line in use, alternately.
Telephone operation Conference calls Conference home and cell calls When you have calls established on the home and cell lines, you can create a 3-way conference. To conference both home and cell calls: 1. Press OPTION on the handset or telephone base. 2. Press CID or 7 DIR on the handset, or press TCALLER ID or SDIRECTORY on the telephone base to highlight Conference. 3. Press SELECT . The conferencing device’s screen displays Conf. 7 To select an option while on a conference call: 1.
Telephone operation Options while on calls Handset speakerphone During a call, press /SPEAKER on the handset to switch between the speakerphone and normal handset use. Press OFF/CLEAR or return the handset to the telephone base or charger to hang up. Volume control While on a call, you can adjust the listening volume on the handset or telephone base. If it is a cell call and the volume is too loud, too quiet or drops out, try changing the volume on your cell phone.
Telephone operation Options while on calls Silencing the ringer When the telephone is ringing, you can temporarily silence the ringer of the handset or telephone base without disconnecting the call. The next call rings normally at the preset volume. To silence the handset ringer: • Press MUTE , OFF/CLEAR, MUTE/DELETE or QUIET # on the handset. The handset screen shows Ringer muted. To silence the base ringer: • Press MUTE ., MUTE, CANCEL or QUIET #. The telephone base displays Ringer muted.
Telephone operation Options while on calls Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. 1. During a call, press TONE on the handset or telephone base. 2. Use the dialing keys to enter the desired number. The telephone sends touch-tone signals. 3.
Telephone operation Options while on calls Equalizer The equalizer feature enables you to change the quality of the audio to best suit your hearing. Using a cordless handset or the telephone base: 1. While on a home call or cell call, press OPTION. 2. Press CID or 7 DIR on the handset, or press TCALLER ID or SDIRECTORY on the telephone base to highlight Equalizer, then press SELECT. 3.
Telephone operation Options while on calls To access the caller ID log while on a call: 1. Press OPTION. 2. Press CID or 7 DIR to scroll to Caller ID log, then press SELECT. 3. Press CID or 7 DIR to scroll to the desired entry, then press CALL to dial the number shown. 7 7 To access the redial list while on a call: 1. Press REDIAL/PAUSE to show the most recently dialed number. 2. Press CID or 7 DIR to scroll to the desired number, or press REDIAL/PAUSE repeatedly to find the desired number..
Telephone operation Options while on calls NOTES: • You cannot edit a directory entry while on a call. For more details about the directory, see pages 83-94. • You cannot copy a caller ID entry into the directory while on a call. For more details about the caller ID log, see pages 95-102. • If you press REDIAL/PAUSE while on a call, you can only view the ten most recently dialed numbers but you cannot erase the entries. For more details about the redial memory, see pages 63-67.
Telephone operation Redial The telephone base and each handset store the last 10 dialed numbers (up to 30 digits each) in the redial list. The redial entries of each handset and the telephone base are independent. Review the redial list To review the redial list of a handset: 1. Press REDIAL/PAUSE in idle mode. 7 2. Press CID, 7 DIR or REDIAL/PAUSE repeatedly to browse through the list. The handset beeps twice at the end of the list. OFF/CLEAR to exit. 3.
Telephone operation Redial You can also select a redial entry before dialing. 1. Press REDIAL/PAUSE in idle mode. 2. Press CID, 7 DIR or REDIAL/PAUSE repeatedly to browse until the desired number displays. The handset beeps twice at the end of the list. 3. Press HOME/FLASH, or /SPEAKER to call using the home line, or CELL 1 , CELL 2 to call using the cell line. -ORYou can insert the area code to the redial number before dialing. 1. Enter the area code in idle mode, then press REDIAL/PAUSE. 2.
Telephone operation Redial You can also select a redial entry before dialing. 1. Press REDIAL/PAUSE in idle mode. 2. Press TCALLER ID, SDIRECTORY or REDIAL/PAUSE repeatedly to browse until the desired number displays. The telephone base beeps twice at the end of the list. 3. Press HOME to call using the home line, or CELL 1 or CELL 2 to call using the cell line. -ORYou can insert the area code to the redial number before dialing. 1. Enter the area code in idle mode, then press REDIAL/PAUSE. 2.
Telephone operation Redial Save a redial entry to the directory Using a handset: 1. Press REDIAL/PAUSE in idle mode. 2. Press CID, 7 DIR or REDIAL/PAUSE repeatedly to browse until the desired number displays. 3. Press SAVE. 4. The screen displays Edit number. Use the dialing keys to edit the number, if nesssary. • Press MUTE/DELETE to erase a digit. • Press and hold MUTE/DELETE to erase all digits. • Press CID, 7 DIR to move the cursor to the right or left.
Telephone operation Redial Using the telephone base: 1. Press REDIAL/PAUSE in idle mode. 2. Press TCALLER ID, SDIRECTORY or REDIAL/PAUSE repeatedly to browse until the desired number displays. 3. Press SAVE. 4. The screen displays EDIT NUMBER. Use the dialing keys to edit the number, if nesssary. • Press X/DELETE to erase a digit. • Press and hold X/DELETE to erase all digits. • Press TCALLER ID or SDIRECTORY to move the cursor to the right or left.
Telephone operation Handset locator The handset locator feature is useful if you misplace any handsets. To start paging: Press /HANDSET LOCATOR on the telephone base to start the paging tone on all handsets for 60 seconds. All idle handsets ring and display ** Paging **. NOTE: If you press OFF/CLEAR, QUIET#, MUTE/DELETE or MUTE on a handset, the ringer of that handset stops, but the paging to the rest of the handsets continues.
Multiple handset use Join a call in progress Another handset can join you on an outside call. The call continues until all people hang up. You can share an outside call with telephone base and up to 4 system handsets. To join a home call: Using a cordless handset: Press HOME/FLASH or /SPEAKER SPEAKER on another handset to join the call. Using the telephone base: Press HOME to join the call. To join a cell call: Using a cordless handset: Press CELL 1 or CELL 2 on another handset to join the call.
Multiple handset use Intercom Use the intercom feature for conversations between two handsets, a handset and the telephone base, or a handset/telephone base and a cordless headset/speakerphone (sold separately). You can buy additional expansion handsets (model AT&T CLP99006), cordless headsets and speakerphones for this telephone base to expand your telephone system (up to 12 handsets or 10 cordless handsets and two cordless headsets/speakerphones). Using a cordless handset: 1.
Multiple handset use Intercom Using the telephone base: 1. Press MENU in idle mode to enter the main menu. Answering sys Press TCALLER ID or SDIRECTORY to scroll to Intercom, Directory Caller ID log then press SELECT. Intercom • If you have one handset and no other registered SELECT BACK devices, the telephone base shows Calling INTERCOM TO: HANDSET X. HANDSET 1 • If you have other registered device(s) or more than HANDSET 2 one handset, the telephone base shows INTERCOM All TO:.
Multiple handset use Intercom Answer an incoming call during an intercom call When you receive an incoming home call during an intercom call, the two handsets on the intercom call hear an alert tone. To answer a home call during an intercom call: Using a handset: • Press HOME/FLASH to answer the home call. The intercom call ends automatically. • Press OFF/CLEAR to end the intercom call without answering the incoming call. The telephone continues to ring.
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset or the telephone base. You can also share an outside call with another system handset or the telephone base. To transfer or share an outside call using intercom: Using a cordless handset: 1. During the call, press OPTION. Transfer 2. Press SELECT to choose Intercom.
Multiple handset use Call transfer using intercom Using the telephone base: 1. During the call, press OPTION. 2. Press SELECT to choose Intercom. • If you have one handset and no other registered Answering sys devices, the handset shows Calling HANDSET. Directory Caller ID log • If you have other registered device(s) or more than Intercom one handset, the handset shows INTERCOM TO:.
Multiple handset use Push-to-talk (PTT) You can directly broadcast messages to the speakerphone of any device. Press and hold PUSH TO TALK on a handset or PTT/FLASH on the telephone base to begin two-way communication. PTT • Only one device can talk at a time. While talking to another device, press and hold PUSH TO TALK on the handset or PTT/FLASH on the telephone base. • You must release PUSH TO TALK on the handset or PTT/FLASH on the telephone base, so the other person can respond.
Multiple handset use Push-to-talk (PTT) PTT call to a single device Using a cordless handset: 1. There are a few ways to begin a PTT call to a single device. When the handset is not in use: • If you have one handset, press and hold PUSH TO TALK. • If you have more than one handset: Press PUSH TO TALK on the handset, then use the dialing keys to enter the destination device number. -OR Press PUSH TO TALK on the handset.
Multiple handset use Push-to-talk (PTT) Using the telephone base: 1. There are a few ways to begin a PTT call to a single handset. When the telephone base is not in use: • If you have one handset, press and hold PTT/FLASH. • If you have more than one handset: Press PTT/FLASH, then use the dialing keys to enter the destination handset number. -OR Press TCALLER ID or SDIRECTORY to highlight the destination handset number, then press SELECT or PTT/FLASH. The telephone base shows Connecting to HANDSET X...
Multiple handset use Push-to-talk (PTT) PTT call to multiple devices When there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when one to five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered. The first three or four registered handsets will be able to use this feature. Other handsets can only use PTT for one-to-one calls.
Multiple handset use Push-to-talk (PTT) Using the telephone base: 1. You have two ways to call multiple handsets. When the telephone base is not in use: • Press and hold PTT/FLASH until the screen shows Connecting to group.... • Press PTT/FLASH. Press TCALLER ID or SDIRECTORY to choose Group. Press SELECT or press PTT/FLASH and the telephone base shows Connecting to group.... When the connection is made, both the caller and the destination parties hear a beep.
Multiple handset use Push-to-talk (PTT) Answer a PTT call You can respond to a PTT call, as described below. Using a handset or the telephone base: 1. When your device receives a PTT call, it beeps and shows Press and hold [PTT] to talk. 2. When the other party is speaking, your speakerphone light is on, and your device shows: • PTT From HANDSET X To devices: X (the first X represents the initiating handset number, and the second X represents your handset number; a maximum of four handset numbers appear).
Multiple handset use Push-to-talk (PTT) Change a one-to-one PTT call to an intercom call You can convert a one-to-one PTT session to an intercom call. Using a handset or the telephone base: 1. When your device shows Press and hold [PTT] to talk, press INTCOM. The screen shows Switch to Intercom?. 2. Press SELECT. Your device displays Calling BASE 0 or Calling HANDSET X. The destination device briefly shows Push to talk Ended and then HANDSET X is calling or BASE 0 is calling. The destination device rings.
Multiple handset use Push-to-talk (PTT) Make an outgoing call during a PTT call Using a handset or the telephone base: • During a one-to-one PTT call, press HOME/FLASH on your handset or press HOME on the telephone base to get a dial tone. The PTT call ends automatically. • During a one-to-group PTT call, press HOME/FLASH on the initiating handset or press HOME on the telephone base. The PTT call ends automatically and you get a dial tone.
Directory About the directory The home directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name. Each of the downloaded directories stores up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name. • Directory entries are stored at the telephone base and shared by all system handsets. Any changes made on one device apply to all. • Only one device can review the directory at a time.
Directory Create directory entries Create a new entry in the home directory Using a handset: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or 7 DIR to scroll to Directory, then press SELECT. 3. Press OPTION to choose Home. 4. Press SELECT to choose Add contact. The screen displays Enter number. 5. Use the dialing keys to enter a telephone number. • Press CID or 7 DIR to move the cursor to the left or right. • Press MUTE/DELETE to erase a digit.
Directory Create directory entries Create a new entry in the home directory Using the telephone base: 1. Press MENU on the telephone base in idle mode to enter the main menu. 2. Press TCALLER ID or SDIRECTORY to scroll to Directory, then press SELECT. 3. Press OPTION to choose Home. 4. Press SELECT to choose Add contact. The screen displays ENTER NUMBER. 5. Use the dialing keys to enter a telephone number. • Press TCALLER ID or SDIRECTORY to move the cursor to the left or right.
Directory Create directory entries Dialing keys Characters by number of key presses Dialing keys 1 2 3 4 5 6 7 8 9 10 11 1 1 . - ‘ ( ) * # & / , 2 A B C a b c 2 s 7 z 9 3 D E F d e f 3 4 G H I g h i 4 5 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r 8 T U V t u v 8 Y Z w x y 9 W X 0 space 0 * # NOTE: When entering a name in the directory, the first letter of each word is automatically capitalized.
Directory Create directory entries Add a predialed telephone number to the directory You can save a predialed telephone number to the directory. Using a handset: 1. Enter the telephone number when in idle mode, then press SAVE to move on to edit the number and then press NEXT. 2. Press CID or 7 DIR to highlight one of the following types: • Home • Cell • Work • Other 3. Press NEXT. The screen displays Enter name. 4. Use the dialing keys to edit the name.
Directory Review the directory Review directory entries Using the handset: 1. Press 7 DIR on the handset when in idle mode. 2. Press CID or 7 DIR to highlight a directory, then press REVIEW. 3. Press CID or 7 DIR to browse. -OR1. Press MENU when in idle mode. 2. Press CID or 7 DIR to highlight Directory, then press SELECT. 3. Press CID or 7 DIR to highlight a directory, then press REVIEW. 4. Press CID or 7 DIR to browse. -OR1. Press OPTION while on a call. 2.
Directory Search the directory 3-character alphabetical search You can use the enhanced 3-character search to find your contacts quickly and efficiently. 1. Follow the steps in Review directory entries on the previous page to enter the directory. 2. When an entry appears, use the dialing keys to enter the letters associated with the name (see page 84). You can enter up to 3 letters for the search. The letters will show at the top left hand corner of the screen.
Directory Dial, edit or delete a directory entry Dial a directory entry You can dial a directory entry on any line. To dial a directory entry: 1. Search for the desired entry in the directory (see Review directory entries and 3-character alphabetical search on pages 88-89). 2. When the desired entry appears, press # (pound key) repeatedly on the handset or telephone base to show different dialing options. 3.
Directory Dial, edit or delete a directory entry Edit a directory entry You can edit any directory entry. However, be aware that if you download a directory from a cell phone again, the directory is erased and replaced with the current cell phone directory. If you have edited the downloaded entries on the CLP99286/CLP99386/CLP99456/CLP99486/CLP99546/ CLP99556/CLP99586, those changes are lost.
Directory Dial, edit or delete a directory entry Using the telephone base: 1. Search for the desired entry in the directory (see Review directory entries and 3-character alphabetical search on pages 88-89). 2. When a directory entry displays, press EDIT. The screen shows EDIT NUMBER along with the phone number to be edited. 3. Use the dialing keys to edit the number: • Press TCALLER ID or SDIRECTORY to move the cursor to the left or right. • Press X/DELETE to erase a digit.
Directory Dial, edit or delete a directory entry Edit the type of a directory entry If you only want to edit the type of a directory entry: 1. Search for the desired entry in the directory (see Review Select Label 1:Home 2:Cell directory entries and 3-character alphabetical search on 3:Work 4:Other pages 88-89). 2. When a directory entry displays, press LABEL. Enter the CLEAR corresponding shortcut keys shown on the screen. SELECT LABEL -OR1:Home 2:Cell Press CLEAR to erase the assigned label.
Directory Dial, edit or delete a directory entry Remove a downloaded directory Using a handset: 1. Search for the desired downloaded directory in the directory menu (see Review directory entries and 3-character alphabetical search on pages 88-89). 2. When the desired downloaded directory is chosen, press OPTION , then press CID or 7 DIR to highlight Remove dir. 3. Press SELECT . The screen displays Directory Cell Phone A will be erased. 4. Press YES to confirm. The handset displays Erasing directory....
Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.
Caller ID Caller ID log How the caller ID log works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. This information is common to the telephone base and all handsets, so changes made using any handset or the telephone base are reflected in all other devices.
Caller ID Caller ID operation Review the caller ID log Review the caller ID log to find out who called, to return the call, or to copy the caller’s name and number into your directory. Caller ID log empty appears if there are no records in the caller ID log. 1. When the handset or the telephone base is in idle mode, press CID on the handset or TCALLER ID on the telephone base to review the caller ID log in reverse chronological order starting with the most recent call.
Caller ID Caller ID operation View dialing options Although the incoming caller ID log entries have ten digits (the area code plus the seven-digit number), in some areas, you may need to dial only the 7 digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the caller ID log.
Caller ID Caller ID operation Save a caller ID log entry to the directory Caller ID log entries can only be saved to the Home directory. Using a handset: 1. Select a desired entry in the caller ID log (see Review the caller ID log on page 97). 2. When the desired entry appears, press # (pound key) repeatedly to show different dialing options. 3. When the number is in correct format, press SAVE. The screen displays Edit number. 4. Use the dialing keys to edit the number.
Caller ID Caller ID operation Using the telephone base: 1. Select a desired entry in the caller ID log (see Review the caller ID log on page 97). 2. When the desired entry appears, press # (pound key) repeatedly to show different dialing options. 3. When the number is in correct format, press SAVE. The telephone base displays EDIT NUMBER. 4. Use the dialing keys to edit the number. • Press TCALLER ID or SDIRECTORY to move the cursor to the left or right. • Press X/DELETE to backspace and erase a digit.
Caller ID Caller ID operation Delete caller ID log entries To delete an entry: Press MUTE/DELETE on the handset or X/DELETE on the telephone base to delete the shown entry. To delete all entries: 1. Press MENU when in idle mode. 2. Press CID or 7 DIR on the handset, or press TCALLER ID or SDIRECTORY on the telephone base to scroll to Caller ID log, then press SELECT. 3. Press CID or 7 DIR on the handset, or press TCALLER ID or SDIRECTORY on the telephone base to scroll to Del all calls, then press SELECT.
Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason PRIVATE NUMBER The caller prefers not to show the phone number. PRIVATE NAME The caller prefers not to show the name. PRIVATE CALLER The caller prefers not to show the phone number and name. UNKNOWN NUMBER Your telephone service provider cannot determine the caller’s number.
Call block About call block If you have subscribed to caller ID service, you can use the call block feature to reject certain calls automatically. The call block list stores up to 20 entries. The telephone system can reject calls automatically according to: • Numbers saved into the call block list Blocked call • Incoming calls without numbers 888-772-7702 5:32am NOTE: The blocked calls are displayed as Blocked call in the caller ID log.
Call block Call block Add a call block entry Using the handset: 1. When the telephone is not in use, press MENU. Directory 2. Press CID or 7 DIR to scroll to Call block, then Caller ID log press SELECT. Intercom 3. Press SELECT again to choose Block list. Call block 4. Press CID or 7 DIR to scroll to Add new entry, then BACK BACK SELECT S press SELECT. 5. When the screen displays Enter number, use the dialing CALL BLOCK keys to enter a number (up to 30 digits).
Call block Call block Add a call block entry Using the telephone base: 1. When the telephone is not in use, press MENU. Directory ler ID log 2. Press TCALLER ID or SDIRECTORY to scroll to Call block, Cal Intercom then press SELECT. Call block SELECT BACK 3. Press SELECT again to choose Block list. 4. Press TCALLER ID or SDIRECTORY to scroll to CALL BLOCK Add new entry, then press SELECT. Block list Calls w/o num 5.
Call block Call block Review call block list Using the handset or the telephone base: 1. When the telephone is not in use, press MENU. 2. Press CID or 7 DIR on the handset, or press TCALLER ID or SDIRECTORY on the telephone base to scroll to Call block, and then press SELECT. 3. Press SELECT to choose Block list. 4. Press SELECT again to choose Review. 5. Press CID or 7 DIR on the handset, or press TCALLER ID or SDIRECTORY on the telephone base to browse through the call block entries.
Call block Call block Save a caller ID log entry to call block list Using the telephone base: 1. Search for the desired caller ID log entry (see Review the caller ID log on page 97). 2. When the desired entry displays, press SELECT. 3. Press TCALLER ID or SDIRECTORY to scroll to Call block, then press SELECT. 4. The screen displays EDIT NUMBER. Use the dialing keys to edit the number, when necessary. • Press TCALLER ID or SDIRECTORY to move the cursor to the left or right.
Call block Call block Edit a call block entry Using the handset or the telephone base: 1/3 1. Search for the desired entry in the call block list (see Salesman Review call block list on page 106). 888 2. When the desired entry displays, press EDIT. The screen -883-2445 displays Edit number along with the phone number to be CK S edited. If you only want to edit the name, skip to Step 4. BACK EDIT 3. To edit the number: Edit number • Use the dialing keys to enter digits.
Call block Call block Delete a call block entry Using the handset or the telephone base: 1. Search for the desired entry in the call block list (see Review call block list on page 106). 2. When the desired entry displays, press MUTE/DELETE on the handset, or press X/DELETE on the telephone base. 3. The screen shows Delete entry?. Press YES to confirm. The screen displays Entry deleted, and then the next entry displays. You cannot retrieve a deleted entry.
Answering system Answering system settings Use the answering system menu of a system handset or the telephone base to set up the announcement message, turn on or off the answering system or message alert tone, activate call screening, or change the number of rings, remote access code or message recording time. Announcement Your outgoing announcement plays when calls are answered by the answering system. The telephone has a default outgoing announcement, “Hello. Please leave a message after the tone.
Answering system Answering system settings To record a new outgoing announcement: Using a cordless handset: 1. When the handset is in idle mode, press MENU to enter the main menu. Recording 2. Press CID or 7 DIR to scroll to Answering sys, then announcement... press SELECT. 3. Press SELECT again to select Announcement. STOP 4. Press SELECT to select Record annc. The system announces, “Record after the tone. Press STOP when you are done.” 5. Speak towards the handset to record your announcement.
Answering system Answering system settings To delete or reset your outgoing announcement: Using a cordless handset: 1. When the handset is in idle mode, press MENU to enter the main menu. 2. Press CID or 7 DIR to scroll to Answering sys, then press SELECT. 3. Press SELECT again to select Announcement. 4. Press CID or 7 DIR to scroll to Play annc, then press SELECT. 5. While the announcement is playing, press MUTE/DELETE to delete the announcement. The system announces “Announcement deleted”. -OR1.
Answering system Answering system settings Using the telephone base: 1. When the telephone base is in idle mode, press MENU to enter the main menu. 2. Press SELECT to select Answering sys. 3. Press SELECT again to select Announcement. 4. Press TCALLER ID or SDIRECTORY to scroll to Play annc, then press SELECT. 5. While the announcement is playing, press X/DELETE to delete the announcement. The system announces “Announcement deleted”. -OR1.
Answering system Answering system settings Answer on/off Unless you change it, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages. To turn the answering system on or off: Using a cordless handset: 1. When the handset is in idle mode, press MENU to enter the main menu. 2. Press CID or 7 DIR to scroll to Answering sys, then press SELECT. 3.
Answering system Answering system settings Using the telephone base: Press /ANSWER ON to turn the answering system on or off. If the answering system is turned on, it announces, “Calls will be answered.” If the answering system is turned off, it announces, “Calls will not be answered.” -OR1. When the telephone base is in idle mode, press MENU to enter the main menu. 2. Press SELECT to select Answering sys. 3. Press TCALLER ID or SDIRECTORY to scroll to Answer ON/OFF, then press SELECT. 4.
Answering system Answering system settings Voice guide This feature is an alternative way for you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings, and set the message alert tone. Play messages Answering sys Directory Caller ID log Using a cordless handset: 1. When the handset is in idle mode, press MENU to enter the main menu. 2. Press CID or 7 DIR to scroll to Answering sys, then press SELECT. 3.
Answering system Answering system settings Call screening Use this feature to choose whether incoming messages can be heard over the speaker when they are being recorded. If you turn call screening on, you hear the incoming message. While monitoring an incoming message, you can answer the call by pressing HOME/FLASH or /SPEAKER on the handset, or HOME on the telephone base. To change the setting: Using a cordless handset: 1.
Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after two, three, four, five or six rings. You can also select toll saver. If toll saver is selected, the answering system answers a call after two rings when you have new messages, and after four rings when there are no new messages. This feature allows you to check for new messages and avoid paying long distance charges when calling from out of your local area.
Answering system Answering system settings Remote access code To access your answering system remotely from any touch-tone phone, you need to enter a two-digit number (00-99). By default, the remote access code is 19. To change the remote access code: Using a cordless handset: 1. When the handset is in idle mode, press MENU to enter the main menu. 2. Press CID or 7 DIR to scroll to Answering sys, then press SELECT. 3. Press CID or 7 DIR to scroll to Ans sys setup, then press SELECT 4.
Answering system Answering system settings Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every ten seconds. Unless you change it, the message alert tone is set to off. There is no audible alert at the handset. To change the setting: Using a cordless handset: 1. When the handset is in idle mode, press MENU to enter the main menu. 2. Press CID or 7 DIR to scroll to Answering sys, then press SELECT. 3.
Answering system Answering system settings Recording time You can set the recording time allowed for incoming messages. The message length is three minutes by default. To change the setting: Using a cordless handset or the telephone base: 1. When the handset is in idle mode, press MENU to enter the main menu. 2. Press CID or 7 DIR to scroll to Answering sys, then press SELECT. 3. Press CID or 7 DIR to scroll to Ans sys setup, then press SELECT. 4.
Answering system About the answering system Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left at your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
Answering system About the answering system Using the answering machine and voicemail together You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers, as described below. To learn how to program your voicemail settings, contact your telephone service provider. If you are on a call, or the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.
Answering system About the answering system Voice prompts The system provides voice prompts to guide you through the setup procedures at the telephone base, message playback, remote access and recording outgoing announcements. Call screening To screen a call at the telephone base: If the answering system and call screening are on (see Call screening on page 117), the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system.
Answering system About the answering system Call intercept While screening a call, you can stop recording and speak to the caller by pressing HOME/FLASH or /SPEAKER on the handset, or pressing HOME on the telephone base. Temporarily turning off the message alert tone If the message alert tone is turned on, the telephone base beeps every ten seconds when there are new messages. Pressing any telephone base key (except /HANDSET LOCATOR) temporarily silences the message alert tone.
Answering system Message playback If you have both new and old messages, you can play either new or old messages. The caller ID information displays on the screens when you play messages and you can call back the caller. When playback begins, the handset and telephone base screens display the message status, caller ID information, and time and date of the message recorded. You hear the total number of messages followed by the day and time of the message.
Answering system Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, pause or delete the message. When messages are playing on the telephone base: • Press T/VOLUME/S to adjust the message playback volume. • Press /SKIP or SKIP to skip to the next message. • Press /REPEAT or REPEAT to repeat the message. • Press /REPEAT or REPEAT twice to hear the previous message. • Press X/DELETE to delete the message.
Answering system Message playback When messages are playing on the handset: • Press CID/VOLUME or 7 DIR/VOLUME to adjust the message playback volume. • Press SKIP to skip to the next message. • Press REPEAT to repeat the message. Press REPEAT twice to listen to the previous message. • Press MUTE/DELETE to delete the message. • Press 2 to pause the playback and show the caller ID information.
Answering system Message playback Delete all old messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all old messages on the telephone base: 1. When the telephone is idle, press X/DELETE. The system announces, “To delete all old messages, press DELETE again.” 2. Press X/DELETE again. The system announces, “All old messages deleted.” -OR1. Press MENU when in idle mode to enter the main menu. 2.
Answering system Recording and playing memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset or the telephone base. Play and delete them in the same way as incoming messages. Record a memo Using a cordless handset: 1. When the handset is in idle mode, press MENU to enter the main menu. 2. Press CID or 7 DIR to scroll to Answering sys, then press SELECT. 3.
Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two-digit remote access code (19 is the default code. See page 119 to change it). • The system automatically announces the number of new or old messages (if any), and then begins to play them. 3.
Answering system Remote access Cut out and carry the remote access wallet card at the back of this user’s manual for quick reference. NOTES: • If you do not press any keys after you enter the remote access code, all new messages play. If there are no new messages, all old messages play. • Once the new messages have played, the telephone announces the help menu options. If you do not press any key within 20 seconds, the remote access call automatically disconnects.
Appendix Adding and registering handsets/headsets/speakerphones Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model CLP99006, sold separately) or up to 10 cordless handsets and 2 cordless headsets and speakerphones (sold separately). Visit www.telephones.att.com/accessories for a list of compatible DECT 6.0 cordless headsets and speakerphones. Each new handset, headset or speakerphone must be registered to the telephone base before use.
Appendix Adding and registering handsets/headsets/speakerphones -OR1. Press and hold /HANDSET LOCATOR on the telephone base for about four seconds and it shows Registering... Please wait. 2. Press QUIET # on the handset. The handset shows Registering... Please wait. If the registration is successful, both the handset and the telephone base screens display HANDSET X Registered (HANDSET represents the handset name, X represents the handset number). Both the handset and the telephone base beep.
Appendix Deregistering handsets You may need to deregister your handsets if: • You have 12 registered handsets and need to replace a handset. -OR• You wish to change the designated handset number of your registered handsets. You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time. Please read carefully through all the instructions on this page before beginning the deregistration process.
Appendix Alert tones and lights Handset screen icons HOME line - On steadily when the home line is in use or there is an incoming home call. 1 CELL line- On steadily when a cell line is in use or there is an incoming cell call. 2 1 2 Bluetooth connected devices - There are Bluetooth connected devices on the active devices list. 1 2 Bluetooth disconnected devices - There are Bluetooth disconnected devices on the active devices list.
Appendix Alert tones and lights Telephone base screen icons HOME line - On steadily when the home line is in use or there is an incoming home call. 1 CELL line- On steadily when a cell line is in use or there is an incoming cell call. 2 1 2 Bluetooth connected devices - There are Bluetooth connected devices on the active devices list. 1 2 Bluetooth disconnected devices - There are Bluetooth disconnected devices on the active devices list.
Appendix Alert tones and lights Handset alert tones One short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Two short beeps You are pressing CID or 7 DIR on a cordless handset when the volume is already at its highest or lowest setting. -ORCall waiting tone. -ORError tone. -ORRegistration slots are full. Confirmation tone (three rising tones) The system has completed the command successfully.
Appendix Alert tones and lights Telephone base alert tones One short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Indicates the start of message recording during call screening or the end of a message playback session. Two short beeps You are pressing T/VOLUME/S on the telephone base when the volume is already at its highest or lowest setting. -ORCall waiting tone. -ORError tone. -ORRegistration slots are full.
Appendix Alert tones and lights Lights /PLAY/STOP /ANSWER ON • On when the answering system is playing recorded messages. On when the answering system is on. • Flashes when there are new messages. HOME • On when the home line is in use. • Flashes quickly when there is an incoming home call. MUTE On when the microphone is muted. • Flashes slowly when the home call is on hold. CELL 1/CELL 2 lights CELL 1/CELL 2 • On when the telephone base is paired and connected with a Bluetooth device.
Appendix Display screen messages Screen messages BASE 0 is calling BASE 0 is calling all Blocked call Block list is empty The telephone base is calling. The telephone base is calling all devices (for intercom calls). An incoming call is blocked. There are no call block entries. Bluetooth system busy You are trying to make a cell call or access the Bluetooth menu when the Bluetooth link is already being used. Call transferred You have transferred an outside call to another device.
Appendix Display screen messages Screen messages HANDSET X is calling all Home Home call on hold Home & cell calls on hold Home & cell lines in use Home line in use Incoming call The handset is calling all devices. The home line is on a call. A call on the home line has been put on hold. Calls on the home and cell lines have been put on hold. Calls on the home and cell lines are being used. A system handset or another telephone on the same home line is in use. There is a call coming in.
Appendix Display screen messages Screen messages No entries found. Download from Phone only ? There are no entries found when you download a cell phone directory from your SIM card. There are no entries found in either the cell or SIM card when you download a cell phone directory from both memories. No messages There are no messages in the answering system. No PTT call The incoming PTT function is turned off. The handset will not receive PTT calls.
Appendix Display screen messages Screen messages Push to talk Ended Quiet mode on Quiet mode is off The PTT session is ended. QUIET mode is on. QUIET mode is turned off. Rec mem full The system recording time is full. Rec mem low The system recording time is low. Registering... Please wait Registration slots are full Registration failed Ringer off Ringer muted Saved Setting up Answering system... The handset is registering to the telephone base.
Appendix Troubleshooting If you have difficulty with your phone, please try the following suggestions. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. I cannot pair my cell phone to the telephone base. • Make sure you have cellular coverage. • Make sure your cell phone is compatible with your telephone system. Check the Bluetooth compatibility list at www.telephones.att.com/bluetooth.
Appendix Troubleshooting I cannot connect my cell phone with the telephone base. • Make sure that the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information. • Make sure that your Bluetooth cell phone is not connected to any other Bluetooth device. • Turn off your cell phone, then turn it on again. • Make sure that your cell phone is on the active devices list.
Appendix Troubleshooting My cell phone disconnects with the telephone base. • Turn off your cell phone, then turn it on again. • Make sure that you are not using your cell phone when on a cell call. My cell phone is connected to the telephone base, but I cannot make a cell call. • Make sure that your cell phone is not in use when you are trying to make a cell call. • For some smartphones, make sure that the cellular function is turned on. Bluetooth system busy appears on the display.
Appendix Troubleshooting I cannot download contacts from my cell phone to my CLP99286/ CLP99386/CLP99456/CLP99486/CLP99546/CLP99556/CLP99586. • Make sure that your cell phone is paired and connected to the base. • Make sure you place your cell phone next to the base while downloading. • If your cell phone does not support the download, you can send the directory from your cell phone. The system can receive the directory automatically. See the user’s manual of your cell phone for more information.
Appendix Troubleshooting The listening volume of my cell call is too loud or quiet. • During a cell call, if the listening volume is too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the CLP99286/CLP99386/CLP99456/CLP99486/CLP99546/CLP99556/ CLP99586 handset. The phone doesn’t play my iPhone ringtone when there is an incoming call. • Make sure the operating system of your iPhone is iOS 4.1 or later.
Appendix Troubleshooting The display shows No home line. I cannot get a dial tone. • Try all the suggestions, as mentioned above. • If the previous suggestions do not work, disconnect the telephone line cord from your telephone and connect the telephone line cord to another telephone. • If there is no dial tone on that other telephone either, the telephone line cord may be defective. Install a new telephone line cord.
Appendix Troubleshooting My cordless handset isn’t performing normally. • Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different working electrical outlet without a wall switch. • Move the cordless handset closer to the telephone base. You may have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
Appendix Troubleshooting The batteries do not hold a charge. • If the cordless handset is in the telephone base or charger and the charge light is not on, refer to The charge light is off (page 154). • Charge the battery in the cordless handset for at least ten hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. • If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low battery.
Appendix Troubleshooting I experience poor sound quality when using the handset speakerphone. • For increased sound quality while using the handset speakerphone, place the handset on a flat surface with the dial pad facing up. I hear other calls while using my phone. • Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, call your telephone service provider. My cordless handset does not ring when I receive a call.
Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset. • Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. • Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.
Appendix Troubleshooting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. • The caller may be calling from an area that supports caller ID. • Both your and your caller’s telephone service providers must use caller ID compatible equipment.
Appendix Troubleshooting System does not answer after the correct number of rings. • Make sure that the answering system is on. ANS ON should show on the handset and the /ANSWER ON light on the telephone base should be on. • If toll saver is activated, the number of rings changes to two when you have new messages stored (page 118). • If the memory is full or the system is off, the system will answer after ten rings.
Appendix Troubleshooting • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail (page 118). To determine how many rings activate your voicemail, contact your telephone service provider. • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.
Appendix Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. • Make sure your computer is powered on. • Make sure your Internet connection is working properly. • Make sure that the software is installed and running for your nontraditional telephone service. • If you are using a firewall, it may prevent access to your nontraditional telephone service provider. Contact your service provider for more information.
Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • You can damage your telephone if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • • • • • • • • • Read and understand all instructions in the user’s manual. Observe all markings on the product. Avoid using a telephone during a thunderstorm.
Appendix Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S.
Appendix For C-UL compliance In compliance with the bilingual requirements for safety, caution, and warning markings of Canadian Federal and Provincial/Territorial statutes and regulations, the French version of Important safety information is included. Mesures de sécurité importantes Ce symbole vous alertera d’informations importantes ou d’instructions d’entretien pouvant apparaître dans ce guide d’utilisation.
Appendix For C-UL compliance MISES EN GARDE: • N’utilisez que les adaptateurs inclus avec ce produit. Pour obtenir une pièce de rechange, www.telephones.att.com ou composez le 1-800-222-3111. Au Canada, composez le 1-866-288-4268. visitez notre site Web au • N’utilisez que la pile de rechargeable incluse ou une pile de rechange (modèle BT183342/ www.telephones.att.com 1-800-222-3111. Au Canada, composez le 1-866-288-4268. BT283342).
Appendix For C-UL compliance Mesures préventives pour les utilisateurs de stimulateurs cardiaques implantés dans l’organisme Stimulateurs cardiaques (ne s’applique qu’aux téléphones sans fil numériques) : L’organisme ‘Wireless Technology Research, LLC (WTR)’, une firme de recherche indépendante, a mené une évaluation pluridisciplinaire des interférences entre les téléphones sans fil portatifs et les stimulateurs cardiaques implantés dans l’organisme.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled. To activate the CEC battery charging testing mode: 1. Unplug the telephone base power adapter from the power outlet.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. about this product should be directed to our website at 1.
Appendix Limited warranty 5. How do you get warranty service? To obtain warranty service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save you a service call.
Appendix Technical specifications RF frequency band 1921.536MHz - 1928.448MHz Channels 5 Telephone base voltage (AC voltage, 60Hz) 96Vrms - 129Vrms Telephone base voltage (AC adapter output) 6VDC @ 600mA 5.1VDC @ 1000mA Handset voltage 2.
Index Index Active devices, 25, 28 Add a bluetooth headset, 23–24 Add a cell phone, 21–22 Add a handset, 133–134 Alerts manager, 19 Alert tones handset, 138 telephone base, 139 Announcement, 110 Answer an incoming call during an intercom call, 72 during PTT, 81 Answer calls, 50, 52 Answering system, 110–132 Caller ID announce, 40 Caller ID manager, 19 Call intercept, 125 Call transfer, 73–74 Cell area code, 46 Cell call, 52 Cell phone download directory, 29–30 Cell ringer, 33 Chain dialing, 60–62 Change P
Index Index E Elapsed time, 50 End a cell call, 52 End a home call, 50 Equalizer, 60 H Handset handset locator, 68 quick reference guide, 2–4 ringer tone, 37 ringer volume, 36 screen icons, 136 speakerphone, 57 temporary ringer silencing, 58 voicemail indication, 42 HD audio, 171 Home area code, 45 I Important safety information, 160–162 Installation, 9–13 Intercom, 70–74 Interruption to directory download, 31 Make an outgoing call during PTT, 82 Memory match, 96 Message alert tone, 120 capacity, 123 pl
Index Index S Safety information, 160–162 Search for a contact, 89 Share an outside call, 69 Speakerphone, 57 Stop message playback, 127 T Technical specifications, 171 Telephone base quick reference guide, 5–8 ringer tone, 37 ringer volume, 36 screen icons, 137 voicemail indicator, 42 Temporary ringer silencing, 58 Time, 38–39 Troubleshooting, 145–158 U USB port, 7 V View the directory download information, 32 Voice announce caller ID, 40 Voice guide, 116 Voicemail, 41, 42, 122, 123 Volume control, 57
Remote access wallet card Use the wallet card, as shown below, to help you remember commands to control your answering system from any touch-tone telephone. Cut along dotted line. Call your phone number, then enter your two-digit access code (preset to 19). Action Remote command 1 Play new messages............... 2 Delete the message.............. 3 Delete all old messages ..... 33 Repeat or go back ................. 4 Stop............................................... 5 Help menu ....................
www.telephones.att.com The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. © 2015 Advanced American Telephones. All Rights Reserved.
