Installation Instructions

ManualsBrandsVOS Systems ManualsElectronicsAlertTrace

304 W University Ave 10874 Plano Rd Ste B 325 Spencer Road

Gainesville, FL 32601 USA Dallas, TX 75238 USA Conover, NC 28613 USA

+1 (800) 281-2475 sales@alerttrace.com +1 (888) 604-6975

VOS SYSTEMS LLC

AlertTrace™ Introduction & Instructions

About AlertTrace Contact Tracing

The AlertTrace system is designed to give companies and organizations the best data possible for use

in limiting the impact to other team members in the event that one or more team members contracts

an infection. It cannot prevent infection, of course. But in the event a team member subsequently

tests positive, the AlertTrace data will provide the best information possible to enable the organization

to proactively guard the health of other team members.

Receiving your AlertTrace Equipment

• Open the boxes. Check that you received everything you ordered.

• The Minis (the Wearables)

o These are the devices that team members will wear. They record close

proximity contacts between team members, and then transmit that data

to the Hub-Gateways.

• The Hub//Gateways

o These are the devices that upload the data from the Minis and

then transmit the data to the cloud database.

o The Hubs should come with the power cord attached. If you

need to attach it yourself, note that these are IP67 waterproof

USB plugs and are very tight when the cord is being inserted into the Hub.

• Accessories

o Wristbands, if you ordered wristbands.

o If not, Gator clips will be included in your box.

• Should you find anything is missing or if you need any help, just reach out to your Account Rep.

Connecting & Enabling your Hub/Gateway(s)

• The Bluetooth Cellular Gateway or "Hub" is going to upload data from the Minis/Wearables and

send the data on to the cloud databases.

• When a Gateway/Hub is connected to AC power it will turn on automatically, and the left-most

LED will turn solid green. (You may also turn on the Gateway by pressing the right-most red

button on the front when it is not plugged into AC. When running on internal battery the left-

most LED blinks green rather than being solid green.)

• You may begin to install Gateways before distributing Minis if you wish, or you may wait until

Minis have been distributed. However, neither the Minis nor the Gateways will be transmitting

data until after you have “activated” the Minis. Activation is accomplished via the Admin

Dashboard.

o Important Note: DO NOT ACTIVATE THE MINIs until all Minis have been distributed to

individuals. Activating before distribution, when multiple Minis are stored in a box near

each other, will result in both diminished battery life AND large amounts of useless

Summary of content (9 pages)

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TM VOS SYSTEMS LLC 304 W University Ave Gainesville, FL 32601 USA +1 (800) 281-2475 10874 Plano Rd Ste B Dallas, TX 75238 USA sales@alerttrace.com 325 Spencer Road Conover, NC 28613 USA +1 (888) 604-6975 AlertTrace™ Introduction & Instructions About AlertTrace Contact Tracing The AlertTrace system is designed to give companies and organizations the best data possible for use in limiting the impact to other team members in the event that one or more team members contracts an infection.
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TM • VOS SYSTEMS LLC contact data cluttering your Admin Dashboard. See “Distributing & Assigning Minis to individuals” below. Each Gateway will pick up Minis within a radius of about 75 feet. Install your Gateways where they'll routinely see as many Minis as possible. Cafeterias, central hallways and exit/entranceways are good spots. They can be set at about any height, although we recommend at least 18" or a half meter off the floor, but as high as you want.
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TM VOS SYSTEMS LLC 8. If the distance between the two is too close, go to the Dashboard and adjust the Contact Tracing Range to be further toward the “Far” setting (or the opposite if the distance is too far), and repeat the previous step. 9. Continue repeating this process until the Minis are activating at between 7 to 8 feet. (See information further on in this document on why 7 or 8 feet is better than 6 feet). 10.
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TM VOS SYSTEMS LLC AlertTrace™ Testing & Settings Information About Testing: Short-Term Static Testing is Bound for Problems… Here’s Why Trying to set up devices in static locations and trying to ascertain results in a few minutes or an hour of testing will provide more confusion than valuable information for several reasons, including: • The accelerometers in the devices will make consistent data collection challenging; • The wearables only report data to the Gateway/Hubs in “episodes” every ~15 minutes;
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TM VOS SYSTEMS LLC not capture contacts at 6 ½ or greater feet. The system’s distance accuracy is very precise.  The contact tracing system generates a very precise and accurate report, looking back over the past two weeks, showing that Alice has had only 12 minutes of contact with John. Case 2: The contact tracing system records the duration of contact in instances where the workers are between 7 to 10 feet from one another.
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TM VOS SYSTEMS LLC definition. Brief interactions are less likely to result in transmission; however, symptoms and the type of interaction (e.g., did the infected person cough directly into the face of the exposed individual) remain important”. < bold added>. The virologists and infectious disease experts with whom we work have stressed the following: 1. “15 minutes of close exposure” does NOT mean it must be continuous exposure. Context of the exposure is important. 2.
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TM VOS SYSTEMS LLC AlertTrace™ Lights, Indicators & Activity LED Lights on Gateways/Hubs and Minis On the Minis (the User Wearables): • There are two series of LED flashes on the Mini: o Very brief flash every 5 seconds = the Mini has battery power.  NOTE: When the Mini is not being worn and goes into “sleep” mode, the every-5-seconds flash will stop. o Flashing several times quickly (occasionally) = Mini is transmitting its collected data to the hub.
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TM VOS SYSTEMS LLC o All Gateway/Hubs will reboot and power-up again once every 24 hours to ensure problem-free operation. Red Buttons on the Gateways/Hubs: • Pushing the left button will force the hub to look for new settings (via cell). If it finds new settings waiting it will flash through the red/orange/green or red/green patterns described above. • The right button is the “on/off” button. Note that when plugged into AC power the unit will always be “on” (left-most green light blinking).
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TM VOS SYSTEMS LLC AlertTrace™ FAQs Operational Questions & Answers: • How do the Gateways communicate with the server? o The Gateways/Hubs communicate with the server database via cell. It requires a cellular signal. • What cellular network is used? o Currently AT&T is the default network in the US. If AT&T is weak in an area we can provide for a Sprint SIM. Outside the US we must first ascertain what carrier provides Cat M1 in the area and then must provide a specially-provisioned SIM.