~ "' ,.-. ,~~~~i~!.#.ij;lli-~i;;i ~;";::':!,,:j" ";";.s " :;f;;~;~,ii:f-;r;;;;r;j Talkman@ \t~i~ .~'.,";~::; ,..: "' Open Operator's Guide This chapter describes how to tum a Talkman terminal on and off, how to talk to or control the voice dialog with a Talkman terminal, and how to handle a Talknlan terminal that is not collecting data. ¥1.~1~ u sing the Talkman terminal is as easy as working with an assistant.
,., ;[' ,"~1t" :,,-;~:,,1~ ,;~, Talkman@ Putting - G ,.., ',,' -, Open on the Operator's ',:;;;1i ~:i,;::Jfl~~ i,:;,::~~:1: Guide Talkman Belt Fasten the Talkman belt around your waist and adjust it until it feels comfortable. The Talkman can be worn on either side. The connectors toward the back out of the way ( seeFig. 4-2) .Open the velcro tab near the belt buckle and remove the top belt from the velcro connection. Slide the top belt through the groove on the back ofTalkman (seeFig.
;\~~ic;~~~ ~c, Talkman@ Open Operator's Guide your back and over your shoulder. Clip the headset cord to your collar and low on your shirt (or jacket) near the Talkman terminal connectors. (Seeftgure4-3) Figure 4- 3 Wearing the T alkman terminal Turning On the Talkman Terminal To turn on the Talkman terminal, press the yellow play / pause button. The LED will go solid green.
~ Talkman@ Open The Talkman terminal Operator's Guide then says: " Pleasesay"zero ""!!"""!""""-",,,,,, This is called a background noise sample. You speak each of the numbers as they are asked so that the Talkman terminal can detemUne how noisy the environment is, and to account for this noise when listening to you. This is the same as when you started enrollment training and will happen at the beginning of each time that you use the Talkman tem1inal.
Talkman@ .Press .Say, Open Operator's Guide the yellow play/pausebutton or "Talkman, Sleep." NOTE: The LED will blink green when the Talkman tenninal is paused. Either will tell the Talkman terminal to stop speakingand listening. The only way to start the Talkman terminal after pausing it is to press the yellow play/ pausebutton again.The Talkman temlinal rememberswhere you were if you pausein the middle of collecting data.
Talkman@ Speaking Open Operator's Guide to the Talkman Terminal For the Talkman terminal to best understand you, speak the way you normally do. There is no correct way to say a word, so the enrollment training lets the Talkman terminal learn how you speak. The key to allowing the Talkman terminal to best understand you is to say words the same way every time.
Talkman@ T alk-Ahead Open Operator's Guide Capability New Talkman users often listen to the entire question before responding. As you become more comfortable using the Talkman terminal, you can interrupt it by answering while it is still talking, or even before it asks the question. When you start talking, the Talkman terminal stops. This talk-ahead feature of the Talkman terminal allows you to answer several questions in advance without waiting to hear the entire question.
~i Talkman@ Open Operator's Guide Note: This is a feature that may not be active at your site. Please ask your system administrator whether you can talk ahead. Talkman Control Features The Ta1kman terminal provides features, either through voice commands or keypad buttons that allow you to control the dialog..
Talkman@ , Yellow Turn Talkman On Open Operator's Play /Pause na Guide Solid green '...
Talkman@ Open Operat'or's Guide Voice Controls You can control the Talkman tenninaJ 'With voice controls. By saying the word, "Talkman*" and then saying a control word, you can tell the Talkman tenninal to backup, repeat infomlation, talk louder or softer, or provide help messages. Some of these functions can also be perfomled by pressing a Talkman button. These voice controls have been reviewed in Table 4-1. Table 4-2 shows the voice controls you can use and what function each does.
:;::!,';¥;:i;:i~ .~:i~i!,' Talkman@ c;i;-L; -.. Open '.~'cf:~;;~i'~;:;:j Operator's :~j::~~1t;?:.tt Guide You use ilie voice controls, "Talkman, Bac.kup" and "TaIkman, Erase" to erase voice data you've just entered You would normally use iliese commands when ilie Talkman terminal misunderstands your response. "Ta1kman, Backup" erases all responses to ilie current question. "Ta1kman, Erase" erases ilie last word spoken if a series of digits or words are part of ilie response.
. :;':,'ii, ,"-," " 1;T::~: ;~;;;'., Talkman@ :;~;:;i;:'\:~:; :t~;~;;~::~'h Open Operator's Guide Whereas saying "Talkman, Backup" eliminates all words said in response to a prompt, saying "Talkmatl, Erase" eliminates onlya single word. Saying "Talkman, Erase" repeatedly erases information through the task, eliminating answers to previous questions until the information you are attempting to erase is no longer available. ~.
Talkman@ Open Operator's Guide For example, if the Talkman terminal said, "Say the part number," you said, "one, two, three," the Talkman terminal then said, "Say the slot number." If you responded by saying, "Talkman, Repeat, " the Talkman terminal would say, "Say the part number. One. Two. Three. Say the slot number." Talkman, Continue Saying "Talkman, Continue" ends any control word sequence initiated by a voice control -and returns r.heTalkman terminal to data collection.
Talkman@ Open Operator's Guide buttons let you move up and down throttgh ilie list until you find ilie word you want to retrain. When the Talkman tenninal speaksthe ,vord you wish to retrain, press the blue update-training button again.Yau may be asked to repeat the words , "0 ," "1 ," "2", and "3" if y ou hay('. not done a background noise sample recently. Then you are asked to 5:aythe selectedword a few times just like during enrollment training.
Talkman@ Open Operator's Guide background noise sample does not improve the recognition, you may wish to retrain the word or words you are having trouble with (see the "Retraining a Word" section in this chapter). When you press the red background nojse sample button, .the Talkman terminal says: c Pleas e keep . ~ietfor: a £ew seconds Then the Talkman tenninal asks you to say the words, "0," "1," "2," and "3.
~ ~:.;.l:~:i:~ ;cc';: :~:f; .~~:i~:~:: ~;~:~;~~~~:;;g~:: ':t,;;~.~":tI~)-iii;~t~;~t: Talkman@ Open Operator's Guide background noise sample does not improve the recognition, you may wish to retrain the word or words you are having trouble with (see the "Retraining a Word" section in this chapter). When you press the red background noise sample button, .the Talkman terminal says: PleasekeeT'lquietfora ~ Then the Talkman tem1inal asks you to say the words, "0," "1," "2," and "3.
Talkman@ Open Operator's Guide Each time you say, "louder" or "softer," the Talkman terminal repeats your voice command at a slightly louder or softer volume. When you are comfortable with the volume, say "continue". the Talkman tenninal then repeats the cU!1~entquestion or instruction at the new volume setting. For example,you can say"Talkman, V.olume,Louder, Louder, Softer, Continue." In this case,the volwne is set one level higher.
Talkman@ Open Operator's Guide Please - And you are ready to collect data with your Talkman terminal. If your name is not in the list, one of the options the Talkman terminal saysis: ; s e 1 ec t r\rieratorfromGlobalTeam!j '-'1:' . '! At this point, press the gray operator button -i The Talkman terminal will retrieve the list of global operator teams. 2. Talkman will then load this new list of operators.
~ Talkman@ Open Operator's Guide range or connect fue Talkman tI~nninalto the PC and try agatn. Changing a Task Oftentimes, a single Talkman terminal can be used with a number of different tasks. Only one task is active' at a single rime, so you will need to change tasks to run a different' task than is currently loaded. Of course, your site has to have more than one task for you to be able to change tasks. To change a task: 1 The Talkman termina.
Talkman@ :';j;~ ;~",;!~;,:;;~;; ~~jj~i;2.;1;; Open Operator's :f~:;.¥~i;5:~i!:i~Jj~. .)~;.;;(.;~~~: Guide Note: H your site is set up with more tharl one task, changing the task can only be done while the 'Talkman terminal is in radio range. If you have trouble ch2lnging the wk, move to a spot that is in radio range. ;~(,~ ~: r1,;'::,'"~ 35 0...
