ViVOpay Kiosk III User Manual 80136500‐001 Rev.
ViVOpay Kiosk III User Manual Copyright Copyright 2017, International Technologies and Systems Corporation. All rights reserved. ID TECH 10721 Walker Street Cypress, CA 90630 USA This document, as well as the hardware and software it describes, is furnished under license and may only be used in accordance with the terms of such license. The content of this paper is furnished for informational use, subject to change without notice, and not to be construed as a commitment by ID TECH.
ViVOpay Kiosk III User Manual FCC Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
ViVOpay Kiosk III User Manual Table of Contents 1. Overview .............................................................................................................. 5 1.1 1.2 1.3 2. Features .......................................................................................................................... 5 ViVOpay Kiosk III Specifications...................................................................................... 7 Certifications and Approvals ....................................
ViVOpay Kiosk III User Manual 1. Overview The ViVOpay Kiosk III is a compact standalone contactless reader designed to support contactless transactions based on ISO 18092, ISO 14443 Type A/Type B/MiFare compatible cards, fobs and tags, as well as NFC phones. The ViVOpay Kiosk III is comprised of a compact controller module and an antenna module packaged individually.
ViVOpay Kiosk III User Manual Comparison of SRED (Secure Reading and Exchange of Data) version of Kiosk III with non‐ SRED (standard or 'NSRED') version: Feature 02‐01 command (non‐ encrypted Activate Transaction) 02‐40 command (encryption‐compatible Activate Transaction) 03‐00 command 03‐40 command Encryption Switch (C7‐36/37 commands) MAC Key Encryption Type SAM Pass‐Through Mode Output USB Burst Mode setting FW version Self‐Check Tamper Detection and Data Zeroization NSRED (Standard) SRED Suppor
ViVOpay Kiosk III User Manual 1.2 ViVOpay Kiosk III Specifications Hardware MTBF 500,000 hours based on Telcordia Technologies SR‐332 modeled at 40° C. Transmitter Frequency 13.56 MHz +/‐ 0.01% Transmitter Modulation ISO 14443‐2 Type A Rise/Fall Time: 2‐3 µsec. Rise, < 1 µsec fall ISO 14443‐2 Type B Rise/Fall Time: < 2 µsec. each; 8% ‐ 14% ASK ISO 18092 ISO 21481 (PCD & NFC) Receiver Subcarrier Frequency 847.
ViVOpay Kiosk III User Manual Operating Temperature ‐25° C to 70° C (‐13° F to 158° F), max change of 10° C per hour Storage Temperature ‐40° C to 85° C (‐40° F to 185° F) Operating Humidity 10% to 90% non‐condensing Storage Humidity 10% to 90% non‐condensing, duration 3 months Transit Humidity 5% to 95% non‐condensing, duration 1 week Operating Environment Water resistant for indoor and outdoor use IK Rating IK 8 IP Rating IP 65 Controller Operating Temperature ‐25° C to 70° C (‐13° F to
ViVOpay Kiosk III User Manual 2. Kiosk III Installation This section provides information on how to install the ViVOpay Kiosk III on a kiosk. 2.
ViVOpay Kiosk III User Manual 2. Using the Drill Template, locate and mark the two 14.0 mm (0.551 inches) access holes (used for connecting the antenna power and the LED power and data cable to the ViVOpay Kiosk III). 3. Drill the four 4.4 mm (0.173) mounting holes using a number 17 drill bit. 4. Drill the two 14.0 mm (0.551 inch) holes using a 35/64 drill bit. 5. Remove the nuts from the four mounting screws. 6. Route the end of the cable (80136204‐001) with the RJ45 connector through the left 14.
ViVOpay Kiosk III User Manual 7. Align the four screws with the mounting holes and attach the ViVOpay Kiosk III to the outside surface. Make sure that the cable is not pinched or binding. Standard Bezel Antenna Angled Bezel Antenna 8. Use the four nuts to secure the ViVOpay Kiosk III to the outside surface of the kiosk. Make sure to tighten the nuts securely so that the ViVOpay Kiosk III does not move on the outside surface of the kiosk.
ViVOpay Kiosk III User Manual 10. Attach the RJ45 connector coming from the ViVOpay Kiosk III Antenna to the RJ45 receptacle on the 80136204‐001 cable. 2.2.1 Flush‐Mounting the Square Bezel Antenna The RF field of the antenna is sensitive to the proximity of metal. If you are flush‐mounting the antenna in a metal surface or bezel, you have three options: Mount with the RF emitting surface of the antenna at least 1cm forward of any metal.
ViVOpay Kiosk III User Manual 2. Locate the four 4.4mm (0.173 inch) mounting holes by holding the ViVOpay Kiosk III Controller in position and mark the holes. The following diagram shows the spacing on the holes to be drilled for mounting the ViVOpay Kiosk III Controller. 63.50 [ 2.500 ] 3. Drill the four 4.4 mm (0.173) mounting holes using a number 17 drill bit. 4. Use four screws and nuts to mount the ViVOpay Kiosk III Controller to the kiosk surface.
ViVOpay Kiosk III User Manual 2. Attach the other end of the cable (80136204‐001) from the antenna to the ViVOpay Kiosk III Controller. Non‐SRED Controller SRED Controller Note: Verify that the polarizing lug on the end of the data cable is facing towards the top of the ViVOpay Kiosk III Controller (away from the mounting plate) before inserting the cable. If the cable is installed incorrectly (upside‐down), it will apply the wrong polarity to the LEDs and damage them. 2.
ViVOpay Kiosk III User Manual SRED Pin 2 - Ground Pin 1 - +7.5v to 45VDC 2.6 Connecting to the Data Port The Kiosk III has two data connections options: USB through the USB connector and RS‐232 through the 14‐pin Molex connector. Non‐SRED USB Port RS-232 Port SRED RS-232 Port USB Port The RS‐232 port has the following pinouts: Pin Description Pin Description 1 Power ground 2 +7.5v to 45VDC 3 Power ground 4 +7.
ViVOpay Kiosk III User Manual To build your own RS‐232 cable, use Molex female connector part number 0511101451 with 50394‐series crimps (see www.molex.com for more information). Pin 1 is indicated by a triangle (diagram is socket‐side view of female connector). If you are powering the Kiosk III from this connector, wire the two power pins (pins 2 and 4) together and the two power ground pins together (pins 1 and 3).
ViVOpay Kiosk III User Manual 2.7 Using the ViVOpay Kiosk III to Make a Purchase Presenting Cards or NFC Phones The ViVOpay Kiosk III allows for credit/debit card purchases using Contactless technology. Present the card/phone in close proximity to the front portion of the antenna module. Present the card/phone so that maximum surface area is parallel to the antenna module as shown below. The antenna should beep and all four green LEDs should illuminate briefly to indicate a successful test.
ViVOpay Kiosk III User Manual Tie all cables neatly with nylon cable‐ties and route them so that they are inaccessible and invisible to customers. Label the cable ends, host, ViVOpay and power, to simplify connection testing or component replacement. Test the Kiosk III installation using a test card to perform an end‐to‐end transaction (the same as an actual purchase on the Kiosk). The kiosk control panel should display "Requesting Authorization".
ViVOpay Kiosk III User Manual Equipment can be particularly sensitive to very low signal levels of one frequency and yet be quite immune to high signal levels of another frequency ‐ so frequency is an important factor. Some electronic system components are internally shielded and have a very high immunity to interference; but generally, most equipment has not been so engineered. 5. Firmware Upgrade The Kiosk III can be upgraded using either serial or USB interfaces. 5.
ViVOpay Kiosk III User Manual Serial Interface: Page 20 of 24
ViVOpay Kiosk III User Manual USB interface: Page 21 of 24
ViVOpay Kiosk III User Manual 6. Troubleshooting The ViVOpay Kiosk III readers are reliable and easy to troubleshoot. The components that may require troubleshooting include the power module (if applicable), the reader, and the serial cable. Symptom Possible Cause Remedy Reader not powered on or incorrect voltage. Improper use of internal power supply provided by the kiosk. Check cable connections. Verify that power is on and correct voltage and current are present.
ViVOpay Kiosk III User Manual Symptom Possible Cause Remedy Card/fob/phone not properly presented. RF interference. Unsupported card used. Wrong firmware (contact your local support representative). Present card/fob/phone closer to the antenna, and ensure it is parallel to the face of the reader. Verify that the card/fob/phone is valid/current. Verify that metal is not interfering with the antenna. Test with “ViVOcard Contactless Test Card” part number 241‐0015‐03 Rev A.
ViVOpay Kiosk III User Manual Possible bad card/fob. Unsupported card used. Wrong firmware (contact your local support representative). Check to see if card/fob is damaged. Verify that correct firmware is loaded on reader (local support representative only). Faulty or incorrect cable connections. Check that the cable connection is secure and in the correct port on the kiosk III. Firmware loading software indicate “ open RS232 failed” Device is not well connected to PC.
