Quick Setup Guide Ping Indoor Camera
© 2016 Vivint, Inc. All rights reserved. Vivint and its respective logos are either registered trademarks or trademarks of Vivint, Inc. in the United States and other countries. All other trademarks are the property of their respective owners. Getting Started Guide, Version 1 Designed by Vivint. Printed in China or U.S. Document P/N: XX-X00000-001 — Rev 2.
Getting Started Guide Welcome to Vivint Ping Camera Setup Troubleshooting Regulatory, Service, and Warranty Information Product Specifications 1 2 3 4 5
1 Thank you for your purchase and welcome to the Vivint Ping Indoor Camera, our latest innovation in smart home video and communication technology. This guide will help you get to know and start using your Ping Indoor Camera. After reading, keep this guide in a handy location for product reference. Get support For additional support, and to learn more about your camera through our online help resources including how-to videos and complete step-by-step instructions, please visit support.vivint.com.
Camera Setup 2 To set up your Ping camera, follow the steps outlined the image below. Important Notes: • Your SkyControl panel must be operating on software version A.01.3.x or higher. • An Internet upload and download speed of 1 Mbps (Megabit per second) is required in order for the Ping camera and the app to function properly. Speeds less than this can cause issues with audio and/or live video.
Troubleshooting 3 Before trying any of these troubleshooting procedures, first review the initial setup (described above) and make sure that each step of the process was completed. Then, if the Ping camera is still not working properly, you can perform the following troubleshooting procedures (in the order listed), checking for proper camera operation in between each individual procedure. Reboot the camera 1. 2. 3. 4. Unplug the camera. Wait 2 minutes. Plug the camera back in.
4 Factory reset the camera 1. Unplug the camera. 2. Wait 1 minute for the camera to completely power off. 3. While the power is off, press and continue to hold down the power button on the camera. 4. With the power button pressed down, plug the camera back in to the wall outlet. Keep the button pushed down. 5. After plugging in the camera, continue holding the power button down for 10 more seconds. The LED light will start to flash red. 6. You can now let go of the power button. 7.
Regulatory, Service, and Warranty Information 5 CAUTION: Unauthorized changes or modifications could void the user’s authority to operate the equipment. This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules and Industry Canada license‐exempt RSS standard(s).
Radiation Exposure Statement 6 This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. Déclaration d'exposition aux radiations Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non contrôlé.
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