WR100 802.
Copyright © ViewSonic Corporation, 2004. All rights are reserved. ViewSonic and the three birds logo are registered trademarks of ViewSonic Corporation. UPnP™ is a trademark of UPnP™ Implementers Corporation (UIC). The ‘Wi-Fi CERTIFIED’ logo is a certification mark of the Wi-Fi Alliance. Broadcom and the pulse logo are trademarks of Broadcom Corporation and/or its affiliates in the United States and certain other countries.
Table of Contents Product Registration......................................................................................................... For Your Records............................................................................................................. Overview .......................................................................................................................... Finally, networking made easy.................................................................................
Table of Contents, continued Dynamic Routing (RIP) .................................................................................................... 47 Static Routing, Destination IP Address, Subnet Mask, Gateway, and Interface .............. 48 Appendix Specifications......................................................................................................................... Wireless Security & Glossary .......................................................................................
Chapter 1: Getting Started This chapter provides an Overview of the ViewSonic WR100 Wireless Router, Package Contents, and Safety Notice. Overview Congratulations on purchasing the ViewSonic Wireless Router! Finally, networking made easy. Networking your home or small business is easy with ViewSonic’s WR100 Wireless Router. The WR100 functions as the CENTRAL GATEWAY IN YOUR HOME OR OFFICE NETWORK, allowing you to share your broadband, files and printers with any PC in your office or home.
Freedom of a wireless network. • Create a wireless network for your home or office Create a local area network (LAN) with the WR100 Wireless Router and share a single high-speed broadband connection, files, printers and other peripherals among all your computers. • Robust security keeps your data secure Network Address Translation (NAT) and Stateful Packet Inspection (SPI) firewall ensures your networked data is safe from Internet intruders.
Package Contents Check to make sure all of the items shown below are included in the package. Network Companion CD Wireless WR100 Router Quick Start Guide AC Power Adapter Ethernet LAN Cable (6 feet) For information on optional accessories and products, go to www.viewsonic.com.
Safety Notice To ensure safe operation, following these simply rules: • Place device in a safe, secure location. • Read the user guide thoroughly before installing the device. • The device should only be repaired by authorized and qualified personnel. Do not try to open or repair the device yourself as this voids the warranty. • Do not place the device in a damp, wet, or humid location like a bathroom. • Do not expose the device to direct sunlight or other heat sources.
Chapter 2: Product Description This chapter describes the parts of the router on the Front and Back panels.
Back of router Antenna WAN port To modem (DSL or cable) LAN ports: 1,2,3,4. 10/100Mbps. Connect up to four PCs. LEDs on the front of the router indicate which Ethernet port is active.
Chapter 3: Setting up the wireless router This chapter shows how to set up the ViewSonic wireless router to work with multiple devices in three steps: 1. Connect the wireless router.. 2. Configure your PC (by CD or manually). 3. Configure the wireless router. A typical setup may look like the following: Internet USB 2.
Step 1. Connect the wireless router. 1 Make sure you have all the setup information from your Internet Service Provider (ISP) and/or Network IT Administrator. 2 Make sure that all network hardware is turned off, including the router, computer(s), and modem (cable or DSL). Ethernet cable to computer 3 Connect one end of an Ethernet cable to one of the LAN ports (labeled 1, 2, 3, or 4 on the back of the router). Plug the other end of the cable to the Ethernet port on your computer.
5 Connect the power adapter from the power jack on the back of the router to an AC wall outlet as shown or to a power strip with surge protection. The Power LED on the front of the router turns blue.
Step 2 Configure your PC Make sure that your computer is set to DHCP (Dynamic Host Configuration Protocol) to obtain an IP address automatically. By default, your computer should already be set to Obtain an IP Address Automatically. But, if you’ve changed these settings and want to obtain an IP Address automatically now, do the following: For Windows 2000 or XP 1 Click the Windows Start button > Control Panel > Network and Internet Connections > Local Area Connection.
3 Check the box next to Internet Protocol (TCP/IP) if it isn’t already checked by default. Highlight Internet Protocol (TCP/ IP) if it isn’t already highlighted automatically. Click Properties. The Internet Protocol (TCP/IP) Properties screen appears.
4 Select Obtain an IP address automatically. Click OK > OK > Close to complete the PC configuration. 5 Restart your computer if prompted to do so.
Configuring the wireless router using Web-based utility screens You only need to configure the router once on any computer that you already have set up. Default settings in the table on the right may be helpful during the configuration process. 1 Open your web browser. In the address field, enter http://192.168.1.1 and press Enter. A log on window appears like the one shown on the next page. Basic Settings Default Internet Configuration Type Automatic Configuration-DHCP Router* IP Address 192.168.1.
Leave the User name field empty. In the Password field, enter the default password “admin” in all lower case letters. (Later on, for added security, change the password to your own using the password tab with the Password tab of the web-based utility.) Click OK. The Primary Setup screen appears as shown on the next page.
2 If requested by your ISP (usually cable ISPs), complete the Host Name and Domain Name fields. Otherwise, leave them blank. Click the down arrow next to the Connection Type field. A drop-down menu appears with several connection types as described below. Select a Connection Type. The Primary Setup screen offers different features depending on the connection type you select. Click Apply. Connection Type: Automatic Configuration - DHCP.
3 To configure the router for your wireless network, select one of the following network modes: 2.4GHz Wireless Mode Mixed: If you have Wireless-G and 802.11b devices in your network, then keep the default setting, Mixed. 4 G-Only: If you have only Wireless-G devices, select GOnly. Disable: To disable wireless networking for 54g and 802.11b, select Disable. Customize the SSID and Channel settings as needed.
5 Click Enable next to WEP. Click Edit WEP Settings. A screen like the one on the right appears. Customize the WEP encryption settings as needed. To save your settings, click Apply. 6 On the Setup screen, click Apply to save your settings. Close the web browser. 7 Restart your computer(s) to get the router’s new settings if prompted. 8 Test the setup by opening your web browser from any computer and entering http://www.viewsonic.com. The ViewSonic web site should appear.
Wireless This section provides the Wireless Network settings for your WLAN. SSID: The service set identifier (SSID) or network name. It is case sensitive and must not exceed 32 characters, which may be any keyboard character. You shall have selected the same SSID for all the wireless routers that will be communicating with mobile wireless stations. Domain: The displaying information is related with each domain regulation.
Important Notice: In order to make the correct use of the WPA, make sure that your current wireless router’s driver, and Wireless Utility can support the WPA. The WPA needs 802.1x authentication (when RADIUS mode is chosen), though the Operating System must also support 802.1x protocol. For Microsoft’s OS family, only Windows XP has incorporated this by default. Other operating systems must install a third-party client software such as Funk ODySSey.
Security Wireless router Password: Change the password for the Wireless router by typing the password in the Enter New Password field. Then, type it again into the Re-enter field to confirm. Click the Apply button to save the setting. Use the default password (“admin”) when you first open the configuration pages. After you have configured these settings, set a new password for the Wireless router (using the Security screen).
• PPTP - Point-to-Point Tunneling Protocol is the method used to enable VPN sessions to a Windows NT 4.0 or 2000 server. To allow PPTP tunnels to pass through the Wireless router, PPTP Pass-Through is enabled by default. To disable PPTP PassThrough, uncheck the box next to PPTP. Web Filters: Using the Web Filters feature, you may enable up to four different filters. • Proxy - Use of WAN proxy servers may compromise network security. Denying Proxy will disable access to any WAN proxy servers.
opened, while DMZ hosting opens all the ports of one computer, exposing the computer so the Internet can see it. Any PC whose port is being forwarded must have its DHCP client function disabled and should have a new static IP address assigned to it because its IP address may change when using the DHCP function. 1 To expose one PC, select Enable. 2 Enter the computer's IP address in the DMZ Host IP Address field. 3 Click the Apply button.
System Restore Factory Default: Click the Yes button to reset all configuration settings to factory default values. IMPORTANT: Any settings you have saved will be lost when the default settings are restored. Click the No button to disable the Restore Factory Defaults feature. Click the Apply button to save the setting. Firmware Upgrade: Click the Upgrade button to load new firmware onto the Wireless router.
To upgrade the Wireless router’s firmware: 1 Download the firmware upgrade file from the internet. 2 Extract the firmware upgrade file. 3 Click the Upgrade button. 4 On the Firmware Upgrade screen, click the Browse button to locate the firmware upgrade file. 5 Double-click the firmware upgrade file. 6 Click the Upgrade button, and follow the on-screen instructions. IMPORTANT! Do not power off the wireless router or press the Reset button while the firmware is being upgraded.
MAC Cloning: The Wireless router’s MAC address is a 12-digit code assigned to a unique piece of hardware for identification. Some ISPs require that you register the MAC address of your network card/adapter, which was connected to your cable or DSL modem during installation. If your ISP requires MAC address registration, find your wireless router’s MAC address by following the instructions for your PC’s operating system. For Windows 98 and Millennium: 1 Click the Start button on your PC and select Run.
For Windows 2000 and XP: 1 Click the Start button and select Run. 2 Type cmd in the field provided, and press the OK key. 3 At the command prompt, run ipconfig /all, and look at your wireless router’s physical address. 4 Write down your wireless router’s MAC address. To clone your network wireless router’s MAC address onto the wireless router and avoid calling your ISP to change the registered MAC address, follow these instructions. 1 Select Enable.
To remotely manage the wireless router, enter http:// xxx.xxx.xxx.xxx:8080 (the x’s represent the wireless router’s Internet IP address, and 8080 represents the specified port) in your web browser’s address field. You will be asked for the wireless router’s password. After successfully entering the password, you will be able to access the wireless router’s web-based utility.
click the Outgoing Access Log button. Click the Apply button to save the setting.
DHCP Server The DHCP Server screen allows you to configure the settings for the wireless router's Dynamic Host Configuration Protocol (DHCP) server function. The wireless router can be used as a DHCP server for your network. A DHCP server automatically assigns an IP address to each computer on your network. If you choose to enable the wireless router's DHCP server option, you must configure your entire network PCs to connect to a DHCP server, the wireless router.
Starting IP Address: Enter a numerical value for the DHCP server to start with when issuing IP addresses. Because the wireless router's default IP address is 192.168.1.1, the Starting IP Address must be 192.168.1.2 or greater, but smaller than192.168.5.253. The default Starting IP Address is 192.168.1.100. Maximum Number of DHCP Users: Enter the maximum number of PCs that you want the DHCP server to assign IP addresses to. The absolute maximum is 253 - possible if 192.168.1.1 is your starting IP address.
Currently Assigned: Click the DHCP Clients Table button to see a list of PCs assigned IP addresses by the wireless router. For each PC, the list shows the client hostname, MAC address, IP address, and the amount of DHCP client lease time left. Click the Refresh button to display the most current information. * Click Apply to save your settings.
Status This screen displays the wireless router's current status and settings. This information is read-only. This page will auto re-flash every five seconds to keep most update information. Host Name: The Host Name is the name of the wireless router. This entry is necessary for some ISPs. Domain Name: The Domain Name is the name of the wireless router's domain.his entry is necessary for some ISPs. WAN IP Release: Click the WAN IP Release button to delete the wireless router's current Internet IP address.
Advanced Wireless Wireless MAC Filters: This function allows the administrator to have access control by entering the MAC address of client stations. 1 When you select Enable, two new options appear under Wireless MAC Filters: Prevent or Permit. 2 Select Prevent or Permit. 3 Click on Edit MAC Filter List to add the client stations. The MAC list shown on the next page.
The list could store up to 40 different MAC addresses. When entering an address, use the format shown under the title of the screen.
Authentication Type: Auto: Auto is the default authentication algorithm.It will change its authentication type automatically to fulfill client’s requirement. Open System: Open System authentication is not required to be successful while a client may decline to authenticate with any particular other client. Shared Key: Shared Key is only available if the WEP option is implemented.
the next DTIM with a DTIM Interval value. Access Point Clients hear the beacons and awaken to receive the broadcast and multicast messages. Beacon Interval: The Beacon Interval value indicates the frequency interval of the beacon. Enter a value between 20 and 1000. A beacon is a packet broadcast by the wireless router to synchronize the wireless network. The default value is 100. RTS Threshold: This value should remain at its default setting of 2346.
as a normal Access Point. Proving every wireless client station a join network point. The Wireless Bridge Mode will be able to join different wireless router wirelessly by input the destination MAC Address. * Click Apply to save your settings. Access Filters The Access Filter screen allows you to block or allow specific kinds of Internet usage. You can set up Internet access policies for specific PCs and set up filters by using network port numbers.
Add service to list ViewSonic Wireless Router 39
INTERNET ACCESS POLICY This feature allows you to customize up to ten (10) different Internet Access Policies for particular PCs, which are identified by their IP or MAC addresses. For each policy's designated PCs, the wireless router can do one or more of the following: • Block or allow Internet access or inbound traffic during the days and time periods specified • Block designated services • Block websites with specific URL addresses • Block websites that use specific keywords in their URL addresses.
4 Select Deny or Allow, depending on how you want to control access for specific PCs. 5 Click the Edit List button next to PCs or Internet PCs. A. On the List of PCs or List of Internet PCs screen, specify PCs by IP address or MAC address. Enter the appropriate IP addresses into the IP fields. If you have a range of IP addresses to filter, complete the appropriate IP Range fields. Enter the appropriate MAC addresses into the MAC fields. B. Click the Apply button to save your changes.
you want to change the range of ports, enter the new numbers in the Blocking Services fields, or edit the service’s settings. To add a service or edit a service's settings A. Click the Add Service button. B. To create a new service, enter the name of the service in the Service Name field. To edit a service's settings, select the service from the box on the right of the screen. C. From the Protocol drop-down menu, select the protocol type for this service: ICMP, UDP, TCP, or UDP & TCP. D.
Blocking by Keyword field. You can enter up to six keywords. (This feature is not available if you chose Inbound Traffic for the Policy Type.) 11 Click the Apply button to save your settings for an Internet Access Policy. Click the Cancel button to cancel your unsaved changes. 12 To create or edit additional policies, repeat steps 1-11. Delete To delete an Internet Access Policy, select the policy's number, and click the Delete button.
Virtual Server The Virtual Server screen sets up public services on your network, such as web servers, ftp servers, e-mail servers, or other specialized Internet applications. (Specialized Internet applications are any applications that use Internet access to perform functions such as videoconferencing or online gaming. Some Internet applications may not require any forwarding.
Customized Applications Enter the name of the public service or other Internet application in the field provided. External Port Enter the numbers of the External Ports (the port numbers seen by users on the Internet). TCP Protocol Click this checkbox if the application requires TCP. UDP Protocol Click this checkbox if the application requires UDP. IP Address Enter the IP Address of the PC running the application. Enable Click the Enable checkbox to enable port forwarding for the application.
Port Triggering is used for special Internet applications whose outgoing ports differ from the incoming ports. For this feature, the wireless router will watch outgoing data for specific port numbers. The wireless router will remember the IP address of the computer that sends a transmission requesting data, so that when the requested data returns through the wireless router, the data is pulled back to the proper computer by way of IP address and port mapping rules.
Routing Table On the Routing Table screen, you can set the routing mode and settings of the wireless router. Gateway mode is recommended for most users. Operating Mode Operating Mode The default setting is Gateway. Choose the correct working mode. Keep the default setting, Gateway, if the wireless router is hosting your network's connection to the Internet (Gateway mode is recommended for most users). Select wireless router if the wireless router exists on a network with other routers.
Static Routing, Destination IP Address, Subnet Mask, Gateway, and Interface Static Routing, Destination IP Address, Subnet Mask, Gateway, and Interface 1 To set up a static route between the wireless router and another 2 network, select a number from the Static Routing drop-down list. (A static route is a pre-determined pathway that network information must travel to reach a specific host or network.
To delete a static route entry: 1 From the Static Routing drop-down list, select the Entry Number of the static route. 2 Click Delete This Entry. 3 To save a deletion, click Apply button. To cancel a deletion, click the Cancel button. Show Routing Table Click the Show Routing Table button to view all of the valid route entries in use. The Destination IP address, Subnet Mask, Gateway, and Interface will be displayed for each entry. Click the Refresh button to refresh the data displayed.
Appendix The Appendix has the following sections: • Specification • Wireless Security & Glossary • Troubleshooting • Compliances • Cleaning & Maintenance • Customer Support • Limited Warranty ViewSonic Wireless Router 50
Specifications WLAN standards IEEE 802.11g: 54, 48, 36, 24, 18, 12, 9, 6 Mbps IEEE 802.11b: 11, 5.5, 2, 1 Mbps Ports WAN: 1 LAN: 4 Main Board Memory Flash: 4MB SDRAM: 8MB Antenna Single external antennas LED Status LEDs: Power, Standby, Ethernet & Wireless Link/Activity Networking Interface Ethernet: IEEE 802.3 10-base T, IEEE 802.3u 100-base T Wireless: IEEE 802.11g (2.
Wireless Security & Glossary 10BaseT. An IEEE standard (802.3) for operating 10 Mbps Ethernet networks (LANs) with twisted pair cabling and a wiring hub. 802.11 standard. 802.11 or IEEE 802.11 is a type of radio technology used for wireless local area networks (WLANs). It is a standard that has been developed by the IEEE (Institute of Electrical and Electronic Engineers), http://standards.ieee.org.
802.11a. An IEEE specification for wireless networking that operates in the 5 GHz frequency range (5.725 GHz to 5.850 GHz) with a maximum 54 Mbps data transfer rate. The 5 GHz frequency band is not as crowded as the 2.4 GHz frequency, because the 802.11a specification offers more radio channels than the 802.11b. These additional channels can help avoid radio and microwave interference. 802.11b. International standard for wireless networking that operates in the 2.4 GHz frequency range (2.4 GHz to 2.
also be a switch. But they are all involved in making sure data is transferred from one location to another. A bridge connects devices that all use the same kind of protocol. A router can connect networks that use differing protocols. It also reads the addresses included in the packets and routes them to the appropriate computer station, working with any other routers in the network to choose the best path to send the packets on.
Bandwidth. The amount of transmission capacity that is available on a network at any point in time. Available bandwidth depends on several variables such as the rate of data transmission speed between networked devices, network overhead, number of users, and the type of device used to connect PCs to a network. It is similar to a pipeline in that capacity is determined by size: the wider the pipe, the more water can flow through it; the more bandwidth a network provides, the more data can flow through it.
example, wireless, Ethernet or token ring). Wireless bridges are commonly used to link buildings in campuses. Broadband. A comparatively fast Internet connection. Services such as ISDN, cable modem, DSL and satellite are all considered broadband as compared to dial-up Internet access. There is no official speed definition of broadband but services of 100Kbps and above are commonly thought of as broadband. Bus adapter.
Collision avoidance. A network node characteristic for proactively detecting that it can transmit a signal without risking a collision. Crossover cable. A special cable used for networking two computers without the use of a hub. Crossover cables may also be required for connecting a cable or DSL modem to a wireless gateway or access point. Instead of the signals transferring in parallel paths from one set of plugs to another, the signals "crossover.
CSMA/CA (Carrier Sense Multiple Access with Collision Avoidance). The principle medium access method employed by IEEE 802.11 WLANs. It is a "listen before talk": method of minimizing (but not eliminating) collisions caused by simultaneous transmission by multiple radios. IEEE 802.11 states collision avoidance method rather than collision detection must be used, because the standard employs half duplex radios—radios capable of transmission or reception—but not both simultaneously.
from typical "wall wart" transformers that plug into a wall socket and provide DC power via a tiny plug to larger, enterprise-level Power Over Ethernet systems that inject DC power into the Ethernet cables connecting access points. DHCP (Dynamic Host Configuration Protocol). A utility that enables a server to dynamically assign IP addresses from a predefined list and limit their time of use so that they can be reassigned.
DSL (Digital Subscriber Lines). Various technology protocols for high-speed data, voice and video transmission over ordinary twisted-pair copper POTS (Plain Old Telephone Service) telephone wires. Encryption key. An alphanumeric (letters and/or numbers) series that enables data to be encrypted and then decrypted so it can be safely shared among members of a network. WEP uses an encryption key that automatically encrypts outgoing wireless data.
Gateway. In the wireless world, a gateway is an access point with additional software capabilities such as providing NAT and DHCP. Gateways may also provide VPN support, roaming, firewalls, various levels of security, etc. HotSpot. A place where you can access Wi-Fi service. This can be for free or for a fee. HotSpots can be inside a coffeeshop, airport lounge, train station, convention center, hotel or any other public meeting area.
IEEE (Institute of Electrical and Electronics Engineers), New York, www.ieee.org. A membership organization that includes engineers, scientists and students in electronics and allied fields. It has more than 300,000 members and is involved with setting standards for computers and communications. IEEE802.11. A set of specifications for LANs from The Institute of Electrical and Electronics Engineers (IEEE). Most wired networks conform to 802.3, the specification for CSMA/CD based Ethernet networks or 802.
applications. An Internet appliance can be Wi-Fi enabled or it can be connected via a cable to the local network. IP (telephony). Technology that supports voice, data and video transmission via IP-based LANs, WANs, and the Internet. This includes VoIP (Voice over IP). IP address. A 32-bit number that identifies each sender or receiver of information that is sent across the Internet.
modems and network adapters. ISA has been replaced by PCI and is not very common anymore. ISO Network Model (International Standards Organization). A network model developed by the ISO that consists of seven different levels, or layers. By standardizing these layers, and the interfaces in between, different portions of a given protocol can be modified or changed as technologies advance or systems requirements are altered.
such as an Internet connections, printers, files and drives. When Wi-Fi is used to connect the devices, the system is known as a wireless LAN or WLAN. MAC (Medium Access Controller). Every wireless 802.11 device has its own specific MAC address hard-coded into it. This unique identifier can be used to provide security for wireless networks. When a network uses a MAC table, only the 802.11 radios that have had their MAC addresses added to that network's MAC table will be able to get onto the network.
a type of PC adapter card that either works without wires (Wi-Fi) or attaches to a network cable to provide two-way communication between the computer and network devices such as a hub or switch. Most office wired NICs operate at 10 Mbps (Ethernet), 100 Mbps (Fast Ethernet) or 10/100 Mbps dual speed. High-speed Gigabit and 10 Gigabit NIC cards are also available. See PC Card. PC Card.
Peer-to-peer network. A wireless or wired computer network that has no server or central hub or router. All the networked PCs are equally able to act as a network server or client, and each client computer can talk to all the other wireless computers without having to go through an access point or hub. However, since there is no central base station to monitor traffic or provide Internet access, the various signals can collide with each other, reducing overall performance. PHY (Physical Layer).
Residential gateway. A wireless device that connects multiple PCs, peripherals and the Internet on a home network. Most Wi-Fi residential gateways provide DHCP and NAT as well. RJ-45. Standard connectors used in Ethernet networks. Even though they look very similar to standard RJ-11 telephone connectors, RJ-45 connectors can have up to eight wires, whereas telephone connectors have only four. Roaming. Moving seamlessly from one AP coverage area to another with no loss in connectivity. Router.
WLAN must use the same SSID. A device will not be permitted to join the BSS unless it can provide the unique SSID. Because an SSID can be sniffed in plain text from a packet, it does not supply any security to the network. An SSID is also referred to as a Network Name because essentially it is a name that identifies a wireless network. SSL (Secure Sockets Layer). Commonly used encryption scheme used by many online retail and banking sites to protect the financial integrity of transactions.
takes care of handling the actual delivery of the data, TCP takes care of keeping track of the packets that a message is divided into for efficient routing through the Internet. For example, when a web page is downloaded from a web server, the TCP program layer in that server divides the file into packets, numbers the packets, and then forwards them individually to the IP program layer. Although each packet has the same destination IP address, it may get routed differently through the network.
any operating system. UPnP boasts device-driver independence and zero-configuration networking. USB (Universal Serial Bus). A high-speed bidirectional serial connection between a PC and a peripheral that transmits data at the rate of 12 megabits per second. The new USB 2.0 specification provides a data rate of up to 480 Mbps, compared to standard USB at only 12 Mbps. 1394, FireWire and iLink all provide a bandwidth of up to 400 Mbps. VoIP (VoiceOver Internet Protocol).
networks are considered WANs and Wi-Fi networks are considered Wireless Local Area Networks (WLANs). WEP (Wired Equivalent Privacy). Basic wireless security provided by Wi-Fi. In some instances, WEP may be all a home or smallbusiness user needs to protect wireless data. WEP is available in 40-bit (also called 64-bit), or in 108-bit (also called 128-bit) encryption modes.
Troubleshooting Basic Functions 1 If you are using a cable or DSL modem and are experiencing problems connecting to the Internet, do the following: • Power off your cable or DSL modem, PC, and the router. • Power on your modem and wait a few minutes until the modem has established a connection with your ISP. • Power on the router. • Power on your PC and attempt to connect to the Internet. For most users, the router's default values should be satisfactory.
2 My Wireless Access Point Router will not turn on. No LED’s light up. • The power is not connected. • Connect the power adapter to your AP and plug it into the power outlet. IMPORTANT! Only use the power adapter that came with your AP. Using any other adapter may damage your AP Router. 3 LAN Connection Problems I can’t access my router. • Make sure your router is powered on. • There is no network connection. • The computer you are using does not have a compatible IP Address.
4 I can’t connect to other computers on my LAN. • The IP Addresses of the computers are not set correctly. Make sure that each computer has a unique IP Address. If using DHCP through the AP Router, makes sure that each computer is enable DHCP function and restart the computer. • Network cables are not connected properly. Make sure that the Link LED is on. If it is not, try a different network cable. • Windows network settings are not set correctly. Check each computer for correct network settings.
Wireless Troubleshooting 1 I can’t access the Wireless AP Router from a wireless network card. • Out of range. Make sure that your computer is within range and free from any strong electrical devices that may cause interference. • IP Address is not set correctly. Make sure that the Mode, SSID, Channel and encryption settings are set the same on each wireless adapter. • Check your IP Address to make sure that it is compatible with the Wireless AP Router. 2 What if I forgot my password.
Compliances FCC Interference Statement FCC (Federal Communication Commission) Interference Statement Class B Regulations USA This equipment complies with the limits for a class B digital device as specified in Part 15 of FCC Rules which provide reasonable protection against harmful interference in a residential area. This equipment generates and uses radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
• Relocating the equipment with respect to the receiver. • Consult your dealer or an experienced radio/television technician. • Any changes or modifications to the equipment not expressly approved by the manufacturer could void the user's authority to operate this equipment. • Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques,” NMB-003 édictée par le ministère des Communications. This product is in compliance with the standards that the Wi-Fi Alliance has certified.
Cleaning & Maintenance • To clean the Wireless Media Gateway, make sure the Wireless Media Gateway is turned off. • Clean the Wireless Media Gateway in a well-vented room. Allow enough room for air to circulate through the air holes on the Wireless Media Gateway. Do not pile or stack things on top of or around the unit to prevent air from circulating. This increases the chance of over-heating. • Never spray or pour any liquid directly onto the Wireless Media Gateway. Do not immerse in water or any liquid.
Customer Support Before contacting ViewSonic Customer Support, check the Troubleshooting section for possible solutions to any setup problems you have. For Customer Support or product service, you will need to provide the product serial number. T = Telephone F = FAX Country/Region Website United States www.viewsonic.com/support T: (800) 688-6688 F: (909) 468-1202 Canada www.viewsonic.
Limited Warranty Wireless Router Products What the warranty covers: ViewSonic® warrants its Wireless Router products to be free from defects in material and workmanship during the warranty period. If a ViewSonic Wireless Router product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
How to get service: 1. For information about receiving service under warranty, contact ViewSonic Customer Support. You will need to provide your product's serial number. 2. To obtain service under warranty, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product. 3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic. 4.