CDE12 Commercial Display User Guide IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
Thank you for choosing ViewSonic® As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
Please read the following before you start using the device. • Keep this user guide in a safe place for later reference. • Read all warnings and follow all instructions. • Do not use the device near water. To reduce the risk of fire or electric shock, do not expose the device to moisture. • Never remove the rear cover. This display contains high-voltage parts. You may be seriously injured if you touch them.
• When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over. • Disconnect the power plug from the AC outlet if the device is not being used for a long period of time. • Place the device in a well-ventilated area. Do not place anything on the device that prevents heat dissipation. Also, avoid any direct lighting.
CAUTION: Immediately unplug your device from the wall outlet and refer servicing to a • • • • When the power supply cord or plug is damaged. If liquid has been spilled onto or objects have fallen into the unit. If the unit has been exposed to moisture. If the unit does not operate normally or has been dropped.
Contents Safety Precautions....................................................... 3 Contents...................................................................... 6 Introduction ................................................................ 9 Package Contents ...................................................................................................9 Wall Mounting Specifications (VESA) ...................................................................10 CDE4312 ..................................
Using Your Display..................................................... 28 Powering On/Off Your Display..............................................................................28 Initial Launch Setup ..............................................................................................29 Home Screen ........................................................................................................31 General Settings ..........................................................................
Appendix ................................................................... 69 Specifications ........................................................................................................69 USB Media Support Format ..................................................................................71 Photo ..................................................................................................................... 71 Video ...................................................................
Package Contents OK Aspect Power Cable (1.8 m/5.9 ft) HDMI Cable (1.8 m/5.9 ft) Remote Control AAA Battery x 2 CDE4312/CDE5512/CDE6512/CDE7512 Commercial Display Quick Start Guide FRAGILE (For CDE6520/CDE7520) 3 USB1 HDMI OUT RS-232 Adapter Wall Mount Screw x 4 Compliance Statement SPDIF HDMI 1(ARC) HDMI 2 DisplayPort RS232 VGA USB3.
!" #$ ; % ' < building materials, please contact your nearest dealer. CDE4312 C Model " # % !# & '$ ( !) & *$ + CDE4312 200 x 200 mm M6 x 12 mm 4 Do not use screws that are longer than the standard dimension, as they may cause damage to the inside of the display.
CDE5512 C Model " # % !# & '$ ( !) & *$ + CDE5512 200 x 200 mm M6 x 12 mm 4 Do not use screws that are longer than the standard dimension, as they may cause damage to the inside of the display. CDE6512 C Model " # % !# & '$ ( !) & *$ + CDE6512 300 x 200 mm M8 x 16 mm 4 Do not use screws that are longer than the standard dimension, as they may cause damage to the inside of the display.
CDE7512 C Model " # % !# & '$ ( !) & *$ + CDE7512 600 x 400 mm M8 x 16 mm 4 Do not use screws that are longer than the standard dimension, as they may cause damage to the inside of the display.
, , ( CDE4312 Front Panel Rear Panel VOL+ VOL- CH+ CH- SOURCE MENU Control Panel I/O Panel 13
CDE5512 Front Panel Rear Panel C C CE E Control Panel I/O Panel 14
CDE6512 Front Panel Rear Panel C C CE I/O Panel 15 E Control Panel
CDE7512 Front Panel Rear Panel C C Control Panel I/O Panel 16
Control Panel 1 1 3 2 C 2 2 4 C 3 3 C C C 4 4 CE E CE CDE4312 & CDE5512 Number ' ; 1 ( 2 3 4 C 4 1 E CDE6512 CDE7512 * • ; = > " < • In the OSD menu, press the " =>?" =@ key to adjust the value of the selected item. • Adjust the volume level. Channel • Press the BF) key to enter the input source menu, and press )H>?)H@ to select the signal source. • Press the )H>?)H@ key to select an item in the OSD menu.
? 20 7 20 7 C 8 D 9 D ( 2 C) 10 C o 2 2 2 DF 3 4 5 C 6 Number Port * 1 AC IN 2 Audio Out 3 LAN 4 SPDIF $ 5 RS-232 Serial interface; used for mutual transfer of data between devices. 6 Audio/Video 7 USB 2.0 Connect USB devices such as hard disks, keyboard, mouse, etc. 8 USB Type-C USB Type-C input; connect to a PC with USB Type-C output.
F < ) Number * 1 ; = > 2 Screen capture 3 Back to the Launcher screen 4 Back/Return to the previous page 5 Increase/Decrease the Volume 6 Number Keypad 7 ' 8 ' 9 $ < • F ; =; • Green @ • J ( • ' % 10 @ 11 =J =Z = =? 12 Freeze screen 13 Mute/Unmute 14 Increase/Decrease Brightness 15 Blank Screen 16 1 2 8 9 3 10 11 OK 4 12 13 5 14 15 6 7 #
F < ) ' ; < K% Remove the cover on the rear of the remote control. L% ' < < < Q% Replace the cover by aligning it with the slot on the remote control and snapping the latch shut. #F W % * < type. • It is recommended that you do not mix battery types.
F < ) F , F % ' > 6 meters, 30° & control’s signal to the receiver.
X ) ) & * , C C C D C Co D r * ^ { B ' @) ) @ X Connect a USB Type-C cable from your external device to the Type-C port on the display. H* ) ~J$' Connect an HDMI cable from your external device to the HDMI port on the display.
F @LQL ) r or C 2 2 Co r When you use a RS-232 serial port cable to connect your display to an external ;X ; ? =?> # ' 23
B ' ( X ) [ % ;X @ your display. @ ; ; @ USB port. US C US US Networking and Modem cables ; % LAN port.
@\ 2 Screw 1 Screw 2 20 20 C D ( D 2 C) 1. Remove the Wi-Fi module cover on the display (if applicable). 1. Insert the Wi-Fi module into the Wi-Fi module slot along the tracks. 2. Secure the module with two screws.
) D r D D C ~J$' 3. Connect an HDMI cable to the H* ports on your display and peripheral device. 4. ; 5. ; ( button on the display to turn the screen on. 6. ; B button on the remote control and switch to the “HDMI” input source. C r C 1. X AV ports on your display and peripheral device. 2.
# ) Your external audio device(s) can be connected in any of the following # oC D E r r * % 1. Connect an audio cable from the # port on the display to your external speaker. 2. ; 3. ; ( button on the display to turn the screen on. * \ C DF * 1. X * \ port on the display to your
Using Your Display ( ? ] J * 1. Ensure the power cord is connected, plugged into a power outlet, and the power ? The AC IN socket is located at the rear, and the Power Switch is located VOL+ VOL- CH+ CH- C C CE SOURCE MENU E CDE4312 CDE5512 C C C C CE E CDE6512 2. Press the CDE7512 ; < 3.
= ^ 1. Select your Language: 2.
3. Select your Time Zone to set the Date and Time, or toggle B ( X , Time 4.
H < From the H < Press the Home < the H < 31
W j X % J @ 32
( X X & ~ $ Ethernet • & =J & & & X $X • # X ) DHCP * X '; X '; % J @ % J @ 33
• & =J • % & % ~ • & =J ~ • @ 34
Miracast • & =J $ • X ^ { 35
* , X @ J @ J 36
Signage Display < * Signage Display Name @ $ * Boot Logo W j • & =J • @ Ensure “Boot on logo” in the # , the OSD Menu is set to “User” to be able to select a 37
< * Custom App @ % X ' Custom App is setup, the display will open the App when the X j &* @ & =J @ Z @ * ^ { Unknown Sources % % 38
System Tools < * All X ) Internal Storage ? USB Storage ? @ Factory Reset Z F 39
< * &* @ J @ &* @ • @ * • @ ' * < q & ' @ J @ ' @ Clone X ; Source X ^' @ @{ Target Select Internal Storage or USB as the target for the copied
Display < * \ z # ' X ^ # Wallpaper X % 41
Apps • @ • 42
< Date & Time @ 43
About < * = < B $ @ < B # " > % ' > X | " ' <_ 44
W j Main Menu _@< Enable/ Disable Ethernet ( X ~ Miracast & X X MAC Address Enable/ Disable Enable/ Disable ~ X Enable/Disable Detail @ Signage Display Name Boot Logo Signage Display @ @ Security Custom App &* @ Unknown Sources All Clear Storage Internal Storage USB Storage * , Reset System Tools ' &* Clone @ Display Bac
@ * ! *$ ; @ , ^ * ^ F < ) OK 1. On the remote control, press the j < ^ { ?@J $ 2. < T/S/W/X # 3. Press the ' X < ^ { % 4.
@ * ! *$ Main Menu _@< Brightness Contrast Sharpness Tint Color Color Temperature Picture Mode Overscan RGB Range Flicker Free Blue Light Filter Z Gamma Set Picture Reset ~ ; ; Clock Clock Phase Zoom Mode Auto Adjust Screen Reset Balance Treble Bass $ * # $ Mute Audio Out Sync ? ^ ? { Audio Reset 47
Main Menu _@< ?> Date and Time Schedule Time Slide Show Interval ?@J ?> ?@J ' Time Reset Panel Saving Power Save Power LED Light Boot on Source Boot on Logo @ J No Signal Standby ~J$' ? # , USB Cloning USB Auto Play Switch On State WOL Monitor ID Language Factory Reset Advanced Reset ~ @ #_ J ' 48
< ' ^ ) ^ Color ) < , * # % % # > darkest parts of the picture and change the amount of black # # % # # @
< H% "% ) X ) X ^ * # # # % # % J > Full Z < _ } < \ \ % Re
# < ' Treble Bass " < < < " < & < < " < # # " < != $ # F * # = % ' = ^ ' = ^ { { ' = @ @ * $ @ ? % ' = ? Z
Time < ] < * < ^ ^ ( , * ] * < < F * @ > # @ ^{ > @ @ @ ?@J $ @ ?@J Z 52
# , < * Z % ' , Z $ _ X; > ? > Mode 2 ( , X; > ? = > $ X; ? > = > ? =?> ; &J ( = * = ^ ' @ & =J ?> @ On ' = @ User '
< * & =J X&X ^X & X { H* ( ^ B ' ) B ' # X&X = > ~J$' That is, if a device that also supports CEC is connected to the ~J$' > > @ ?@J $ @ '
#_ < H * < * X % @ $ @ ? ~ @ 55
<_ # j ,) F , q ,) The vCastReceiver app, will allow the ViewBoard® to receive vCastSender laptop screens (Windows/Mac/Chrome) and mobile (iOS/Android) users’ screens, photos, ^ { ( X < • X % • Connected devices will show up under “Device List” on the same subnet • If the device does not show up under “Device List”, users
) < ( @_ _ X )^ < , % ( )^ < * , K% $ % % L% Q% ;' X % J % * J 57
) < _ * , @_ ! ^ $ # _ ^ ? _ % # ? K% $ % % L% Scan the QR Code that is shown on the display to download directly from the ; @ @ Q% J # # K% $ %
^ * # , ( X @ 59
\ K% * , * @ L% < * Exit Click to exit. Thumbnail Click to display file by thumbnail mode. List Click to display file by list mode. Select Click to select file. Add Folder Click to add folder. Copy Click to copy file. Paste Click to paste file. Cut Click to cut file. Delete Click to delete file. Rename Click to rename file. Cancel Click to cancel.
Q% \ < * Documents Office files Images Image files Videos Video files Audio Audio files Archives Compressed file Apk Apk files 61
RS-232 Protocol Z@ @ J ;X Z@ • @ • • Z ;X Z@ * F @LQL H ( @ J 1.
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'% \ \ = ^ ID ) << ( C ) ) << ( Co C ) Co ( " F ) ( r C ) Co r 2 000 00 r 25 000 00 26 000 00 27 000 00 Co or ( 2 Co or o ) Fr 25 r 2 000 00 2 000 or 00 r 002 Co 00 r o 2 000 00 2E 000 00 / 2F 000 00 0 0 000 00 000 F 00 002 E r ) << 050 r ( 6 ) ( ) ( ) 0 Co D 2 2 000 E 00 Fr 002 or or or o D r D D 56 o 56 0 D 56 D0 o r C o 2 (20) 7 (20) 7 2 D 2 2 57 00 5 2 57 00 5 2 00 26 68
Appendix Item ) CDE4312 CDE4312 CDE5512 CDE6512 CDE7512 No. VS19127 VS19128 VS19129 VS19130 43” 55” 65” 75” 2 x HDMI (v. 2.0, HDCP 2.2) 1 x USB Type C 1 x AV 1 x RS-232 2 x USB Type A (2.0) 1 x RJ45 Module \Z`¥ Chip MediaTek MT7921 Dual-band 2.4/5 GHz @ 802.11a/b/g/n/ac/ax Bluetooth Bluetooth V2.1/3.0/4.2/5.
Item * < ^ ( ) < ) CDE4312 CDE5512 CDE6512 CDE7512 Physical (W x H x D) mm (w/o stand) 972.55 x 566.02 x 82.55 1243.71 x 722.31 x 79.75 1461.4 x 843.2 x 80.4 1683.8 x 965.3 x 71.3 Physical (W x H x D) in (w/o stand) 38.29 x 22.28 x 3.25 48.96 x 28.44 x 3.14 57.54 x 33.2 x 3.17 66.3 x 38.0 x 2.8 Physical (W x H x D) mm (w/ stand) 972.55 x 620.14 x 204.64 1243.71 x 783.23 x 253.62 1461.4 x 904.6 x 253.5 1683.8 x 1028.3 x 292.
B ' \ < ^ < ^ Base-line 1920 x 1080 Progressive 1024 x 768 non-interlace 1920 x 1080 Interlace 1920 x 1080 JPEG PNG F BMP 15360 x 8640 " ) ) F MKV(.mkv) WebM(.webm) VP9 4096 x 2176 @60fps 100Mbps MP4(.mp4, .mov) 3GPP(.3gpp, .3gp) MEPG transport stream (.ts, .trp, .tp) MKV(.mkv) WebM(.webm) ^ { AVI(lavi) H265(.265) HEVC/H.265 4096 x2176 @60fps 100Mbps MP4(.mp4, .mov) 3GPP(.3gpp, .3gp) MEPG transport stream (.ts, .trp, .
) ) F ' F MP4(.mp4, .mov) 3GPP(.3gpp, .3gp) MEPG transport stream (.ts, .trp, .tp) MPEG program stream (.DAT, .VOB, .MPG, .MPEG) MKV(.mkv) WebM(.webm) ^ { AVI(lavi) ASF(.asf) WMV(.wmv) OGM(.ogm) MPEG4 1920 x 1080 @120fps 40Mbps ASF(.asf) AVI(.avi) DivX(.divx) MKV(.mkv) MP4(.mp4, .mov) OGM(.ogm) WebM(.webm) WMV(.wmv) DivX 3.11 Divx 4.12 DivX 5.x DivX 6, XviD 1920 x 1080 @120fps 40Mbps Sorenson H.263 1920 x 1080 @120fps 40Mbps H.
) 3GPP(.3gpp, .3gp) ASF(.asf) AVI(lavi) ^ { H.264(.264) MKV(.mkv) MP4(.mp4, .mov) MEPG transport stream (.ts, .trp, .tp) MPEG program stream (.DAT, .VOB, .MPG, .MPEG) OGM(.ogm) WebM(.webm) WMV(.wmv) ) F ' F H.264 4096 x 2160 @60fps 135Mbps AVS(.avs) MEPG transport stream (.ts, .trp, .tp) AVS 1920 x 1080 @60fps 50Mbps AVS(.avs) MEPG transport stream (.ts, .trp, .tp) AVS+ 1920 x 1080 @60fps 50Mbps AVS(.avs2) MEPG transport stream (.ts, .trp, .
) ' F VC1 2048 x 1024 @120fps 40Mbps 3GPP(.3gpp, 3gp) AVI(.avi) ^ { MKV(.mkv) MP4(.mp4, .mov) OGM(.gom) WebM(.webm) $ [;& 1920 x 1080 @30fps 40Mbps 3GPP(.3gpp, .3gp) AVI(.avi) ^ { MKV(.mkv) MP4(.mp4, .mov) OGM(.gom) WebM(.webm) VP8 1920 x 1080 @60fps 50Mbps RV30/RV40 1920 x 1080 @60fps 40Mbps AV1 4096 x 2176 @60fps 100Mbps 3GPP(.3gpp, .3gp) ASF(.asf) AVI(.avi) MKV(.mkv) MP4(.mp4, .mov) MEPG transport stream (.ts, .trp, .tp) WebM(.webm) WMV(.wmv) VC1(.
# ) 3GPP(.3gpp, .3gp) ASF(.asf) AVI(.avi) DivX(.divx) ^ { MKV(.mkv, .mka) MP3(.mp3) MP4(.mp4) MEPG transport stream (.ts, .trp, .tp) MPEG program stream(.DAT, .VOB, .MPG, .MPEG) OGM(.ogm) WAV(.wav) WebM(.webm) WMV(.wmv) 3GPP(.3gpp, .3gp) ASF(.asf) AVI(.avi) AC3(.ac3) DivX(.divx) MKV(.mkv, .mka) MP4(.mp4) MEPG transport stream (.ts, .trp, .tp) MPEG program stream (.DAT, .VOB, .MPG, .MPEG) OGM(.ogm) WebM(.webm) WMV(.
) 3GPP(.3gpp, .3gp) ASF(.asf) AVI(.avi) DivX(.divx) EAC3(.ec3) MKV(.mkv, .mka) MP4(.mp4) MEPG transport stream (.ts, .trp, .tp) MPEG program stream (.DAT, .VOB, .MPG, .MPEG) OGM(.ogm) WebM(.webm) WMV(.wmv) 3GPP(.3gpp, .3gp) AAC(.aac) ASF(.asf) AVI(.avi) DivX(.divx) ^ { MKV(.mkv, .mka) MP4(.mp4) MEPG transport stream (.ts, .trp, .tp) MPEG program steam (.DAT, .VOB, .MPG, .MPEG) OGM(.ogm) RM(.rm, .rmvb, .ra) WAV(.wav) WebM(.webm) WMV(.
) 3GPP(.3gpp, .3gp) ASF(.asf) AVI(.avi) MKV(.mkv, .mka) MP4(.mp4, .mov) WebM(.webm) WMV(.wma, .wmv) 3GPP(.3gpp, .3gp) ASF(.asf) AVI(.avi) MP4(.mp4, .mov) WMV(.wma, .wmv) 3GPP(.3gpp, .3gp) ASF(.asf) AVI(.avi) MKV(.mkv, .mka) MP4(.mp4, .mov) Ogg(.ogg) WebM(.webm) WMV(.wma, .wmv) ) < F )^ ' F WMA 8KHz ~ 48KHz Up to 2 128Kbps ~ 320kbps WMA 10 Pro M0 8KHz ~ 48KHz Up to 2 < 192kbps WMA 10 Pro M1 8KHz ~ 48KHz Up to 5.1 < 384kbps WMA 10 Pro M2 8KHz ~ 96KHz Up to 5.
) < F )^ ' F DTS Up to 48KHz Up to 5.1 < 1.5Mbps (Pure DTS core) 3GPP(.3gpp, .3gp) MP4(.mp4, .mov) MEPG transport stream (.ts, .trp, .tp) DTS LBR 12KHz,22KHz, 24KHz, 44.1KHz, 48KHz Up to 5.1 Up to 2Mbps 3GPP(.3gpp, .3gp) MP4(.mp4, .mov) MEPG transport stream (.ts, .trp, .tp, .mts, .m2ts) DTS XLL Up to 96KHz Up to 6 Up to 6.123Mbps 3GPP(.3gpp, .3gp) MP4(.mp4, .mov) MEPG transport stream (.ts, .trp, .tp, .mts, .m2ts) DTS Master Audio Up to 48KHz Up to 6 Up to 24.
) ) < F )^ ' F 3GPP(.3gpp, .3gp) ASF(.asf) AVI(.avi) ^ { MKV(.mkv, .mka) MP4(.mp4, .mov, .m4a) MEPG transport stream (.ts, .trp, .tp) MPEG program stream (.DAT, .VOB, .MPG, .MPEG) OGM(.ogm) WAV(.wav) WebM(.webm) WMV(.wmv) LPCM 8Khz ~ 48Khz Mono, Stereo 5.1 64Kbps ~ 1.5Mbps AVI(.avi) MKV(.mkv, .mka) OGM(.ogm) WAV(.wav) WebM(.webm) IMA-ADPCM MS)ADPCM 8KHz ~ 48KHz Up to 2 32kbps ~ 384kbps AVI(.avi) ^ { MKV(.mkv, .mka) WAV(.wav) WebM(.
) 3GPP(.3gpp, 3gp) AC4(.ac4) MP4(.mp4, .mov, .m4a) MEPG transport stream (.ts, .trp, .tp) ) AC4 < F )^ ' F 44.1KHz, 48KHz Up to 5.1 (MS12 v1.x) Up to 7.1 (MS12 v2.x) Up to 1521kbps per ~1.2Mbps 3GPP(.3gpp, .3gp) MP4(.mp4, .mov, .m4a) Fraunhofer MPEG-H TV Audio System 32KHz, 44.1KHz, 48KHz Up to 16 core channels Up to 5.1 channels output 3GPP(.3gpp, .3gp) MP4(.mp4, .mov, .m4a) AMR-NB 8kHz 1 4.75 ~ 12.2Kbps 3GPP(.3gpp, .3gp) MP4(.mp4, .mov, .
_ Internal \ & ) ) dat, mpg, mpeg, vob MPG, MPEG JJ @ ts, trp, tp TS J @ mp4 MP4 JJ @ UTF-8 Plain Text mkv MKV ASS SSA UTF-8 Plain Text VobSub JJ @ divx, avi AVI(1.0, 2.0) DMF0, 1, 2 XSUB XSUB+ ) ) External \ & .srt SubRip .ssa/.ass @ @ .smi SAMI .sub SubViewer MicroDVD JJ@ @ SubIdx(VobSub) .txt TMPlayer 81 SubViewer 1.0 & 2.
< _ H* ) F 640 x 480 F ^ F 60Hz 72Hz 75Hz 800 x 600 72Hz 75Hz 60Hz 1024 x 768 70Hz 75Hz 1280 x 1024 60Hz 1360 x 768 60Hz 1920 x 1080 60Hz HDMI " F F ^ F 480i 720 x 480 60Hz 480p 720 x 480 60Hz 576i 720 x 576 50Hz 576p 720 x 576 50Hz 720p 1280 x 720 1080i 1920 x 1080 1080p 1920 x 1080 82 50Hz 60Hz 50Hz 60Hz 50Hz 60Hz
" 4K F F ^ F 3840 x 2160 29.97Hz/R444 3840 x 2160 30Hz/R444 3840 x 2160 25Hz/R444 3840 x 2160 23.
" 1080p (16:9) 4K F F ^ F 1920 x 1080 24Hz 1920 x 1080 24Hz 1920 x 1080 25Hz 1920 x 1080 30Hz 1920 x 1080 30Hz 1920 x 1080 50Hz 1920 x 1080 60Hz 1920 x 1080 60Hz 3840 x 2160 24Hz 3840 x 2160 25Hz 3840 x 2160 30Hz 3840 x 2160 50Hz 3840 x 2160 60Hz 84
_ ^ using the display. * _ < _ K% X % display’s remote control receiver. Remote Control is not working L% X % < are installed correctly. Q% X % < K% Check whether Sleep mode is enabled. > unexpectedly L% Check if there is a power outage in your area.
" X _ < _ K% Check the Power status. No picture/ No sound L% Check the signal cable. Q% Check that the internal PC is installed correctly. Picture is unclear or cuts in and out Poor picture K% Check the signal cable. L% X % K% # the menu. L% Check the signal cable.
W • $ % > power outlet. • Never spray or pour any liquid directly onto the screen or case. • ~ % > marks more clearly than a lighter-colored device.
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