ViewClix 15 TM Operating Guide ViewClix makes it easy for families to stay in touch with seniors. To ensure that using ViewClix is an easy and fun experience for you and your loved ones, we need a family member or friend to do a small amount of organizing and administration for the ViewClix Smart Frame. (this person is called the ‘Frame Organizer’). This guide provides a straight-forward, step-by-step process for getting ViewClix setup and then exploring its use and features.
Introduction The ViewClix Smart Frame displays beautiful High Definition Pictures and receives Video Calls. Using the free ViewClix Mobile App, families can easily share pictures and make video calls to a ViewClix frame The solution is tied together by the ViewClix Cloud which stores all the pictures and manages the networking for sharing and video calling. The ViewClix web site also includes a Members Portal where a ViewClix frame is remotely configured and photos are easily organized.
First, a few essentials... • The primary operating mode of a ViewClix frame is to display its Slideshow, sequencing through pictures that have been shared by family or friends. • When a Video Call is received, the Slideshow is hidden during the call. After the call is ended, the Slideshow automatically starts displaying again. • Starting a ViewClix frame is accomplished by plugging it in — no need to worry about a power switch. Likewise, if you need to move the ViewClix frame, just unplug it.
Install the ViewClix Smart Frame (CONTINUED) Step 2 Remove the frame stand from the shipping bag. Install the stand on the frame’s back bottom by sliding tabs into back lower center slot. Step 3 Push the Stand into the slot to lock into the back of the frame. Remove the ViewClix Microphone from its shipping bag. Plug the microphone into its input jack as indicated in the picture. IMPORTANT NOTE When the ViewClix frame is all set up, the microphone must be placed in front of the frame.
Step 4 Remove the Power Adapter from its shipping bag. Plug the power connector into the frame power socket, as shown. Step 5 Place the frame near a power outlet on a table top or counter top. Choose a location that can offer good illumination. (top view) The frame will now start up Plug power adapter and display its initial screens. into the power outlet.
Setup Internet connection for the frame The ViewClix Smart Frame includes built-in Wi-Fi connectivity. When the ViewClix frame starts up, it displays a “welcome” screen with a prompt to start Wi-Fi configuration. The list of available Wi-Fi networks is then shown. After choosing a network or entering a network name, you’ll be prompted to enter the network’s password/key. NOTE: If you don’t see the Wi-Fi network listed, it may be because the network is configured to be “hidden” or “private”.
That’s it — the installation is complete. When the ViewClix Smart Frame is shipped, there are a few sample images in the Slideshow. To share pictures and make video calls, you and family members may use the ViewClix Mobile App or a web browser on a PC or Mac. The next pages in this guide will help you get started with those actions. Sleep and wake-up the ViewClix frame. ViewClix Remote Control The ViewClix Smart Frame is shipped with a remote control to enter commands. Pause & Play the Slideshow.
Get the ViewClix Mobile App To download and install the ViewClix app from the Apple App Store or Google Play Store, follow the steps in email that was sent after ordering the ViewClix frame. The app will guide you through logging into your ViewClix account to link your mobile device with the ViewClix frame.
Make a Video Call While it’s displaying the Slideshow, the ViewClix Smart Frame is always ready to receive a video call. Here are a few things to keep in mind about ViewClix video calling: Frame auto-answers: After playing a notification sound, the Video Call is launched on the frame. It’s a good idea to arrange the time of your calls in advance. NOTE: Auto-answer can be disabled within the Frame Settings (see page 18). If disabled, the frame user (i.e.
Organize Pictures Pictures that are shared with a frame are stored on the ViewClix Cloud server. You can organize the Slideshow and manage photos using the Members Portal at the ViewClix web site. Initially, there are a few sample pictures in the Slideshow. You’ll want to use the Photo manager to delete those. Here are the steps: • Using a web browser on a PC, Mac or Tablet, go to the Members Portal: www.viewclix.
The Photos web page will open and you’ll see the pictures currently in the Slide Show: The pictures displayed in the Photo Album are in the order in which they appear in the ViewClix frame Slideshow playback, from left to right and top to bottom. Select multiple pictures by clicking/tapping on them. Click/tap the Move icon to move the selected photos out of the active Slideshow to another album such as ‘Archive’. Click or tap the Delete icon remove the photos entirely.
Organize Pictures (CONTINUED) If you click or tap on Rearrange switch, you can drag and drop photos into a different order to change the sequencing of the Slideshow playing on the ViewClix frame. Tip: In the lower right corner of each picture is an asterisk (*) icon. Click/tap this icon if you need to rotate a picture or adjust Magic Zoom. The magnifying glass icon on the left will pop up a large version of the picture.
Post a Sticky Note to the ViewClix frame ViewClix includes an innovative feature to post reminders, messages and announcements to a ViewClix frame. We call this feature, “Sticky Notes”. A Sticky Note can be a simple text note that appears in the upper left or lower right corner of the ViewClix screen during the Slideshow.
Post a Sticky Note (CONTINUED) We’ve made adding a Sticky Note as straight-forward as possible. Below is a screen shot of the display to add or edit a Sticky Note. Each Sticky Note is given a reference name In the Note Text area, add the message text for the Sticky Note. Click the ’Upload Image’ button if you’d like to use a full-screen image for the note. Select the data and time for the display of the Sticky Note. The date must be in the future.
Enable family and friends to share with the ViewClix Smart Frame The ViewClix Cloud maintains a Share List for each ViewClix frame. There are 2 ways that family and friends can be added to the Share List: • The Frame Organizer logs into the Members Portal of the ViewClix web site and adds the person to the Share List. … or ... • The Frame Organizer can use the ViewClix mobile app to quickly add the person to the Share List. Here, we will illustrate the first option.
Enable family and friends to share (CONTINUED) After clicking or tapping on ‘Share List’, the following web page will be displayed: • Add family and friends to the Share List easily: just input their name and email address. • Immediately after a person is entered in the Share List, they will be sent an account activation email. • Once setup and activated, they can also get the ViewClix app and start sharing pictures and making video calls.
Set the ‘sleep time’ for the ViewClix Smart Frame In most instances, it will be desirable to not have the Slideshow running at night. The good news is that all ViewClix frame settings can be configured remotely and changed whenever you like. • Here are steps to configure sleep. The settings for Sleep are at the bottom of the list of Frame Settings. • First, make sure the box for “Sleep Enabled?” is checked. • Second, enter the desired Sleep Start Time and Sleep End Time.
Other tips regarding Frame Settings • Make sure that you click or tap “Save Settings” when you’re ready to update the frame. • The ViewClix frame will receive the updated settings immediately. • Disable auto-answer of video calls: some seniors may prefer to answer the video calls manually. When auto-answer is unchecked/disabled, the frame user will need to press any button on the remote control to answer the video call.
Tips and FAQ • How does a family member or friend share a picture from Facebook to a ViewClix frame? NOTE: If you’re using an Apple smart phone or tablet, you may see the message, “Please Allow Photo Access”, when you try to save a photo from Facebook. In that case, follow these steps to enable Facebook to save photos: • Open the iPhone or iPad Settings. • Tap ‘Privacy’ • Tap ‘Photos’ • Set Facebook to ON 1. In Facebook, touch the picture to see it's full view. 2.
Tips and FAQ (CONTINUED) • The words, "not connected" are displayed in the top right corner of the ViewClix Smart Frame. What should be done? "Not connected" means that the ViewClix frame is currently not connected to the Internet. This may not require any action since the ViewClix automatically attempts on its own to restore the connection. Usually, automatic reconnection is successful within 15 minutes.
Tips and FAQ (CONTINUED) • How can the Wi-Fi Settings be changed? Press times With the Slideshow running on the ViewClix frame, you can go to its Frame Settings screen by pressing the OK button 3 times. To change the Wi-Fi settings, use the remote control direction buttons to highlight ‘Wi-Fi CONNECTION” on the screen and press OK. As during the initial frame setup, you’ll see a list of available Wi-Fi networks from which to choose.
Tips and FAQ (CONTINUED) • What if I want to relocate the ViewClix Smart Frame? No problem. Just unplug the frame and plug it in at its new location. If you're moving the ViewClix frame to a location that has a a different Wi-Fi network, the frame will sense that and prompt you to choose the new network and enter the Wi-Fi password. Please refer to the next page for testing the camera for adequate room lighting. • A shared picture is not rotated properly.
Frame Placement, Camera & Room Lighting Most seniors want the frame placed in a convenient location where there is seating to engage in a video call. Because the ViewClix Smart Frame displays its Slideshow each day, this location should also be somewhere that adds a focal point in family picture settings. Because ViewClix Smart Frame displays are reflective surfaces, they will mirror lit images from across a room, especially when displaying dark background pictures.
ViewClix TM ViewClix LLC 12210 SW Main St. #23545 Tigard, Oregon 97223 Phone: 800-304-4281 Email: support@viewclix.com FCC ID: 2AH7X-VCF156S This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Apple, iPhone, and iPad are registered trademarks of Apple Inc.
FCC Warnning: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
