Stream TV MoCA Ethernet Adapter Model: ASK-MAE311 ASK-MAE311UM0308
1. STREAM TV MOCA ETHERNET ADAPTER....................................................................................................................................................................................................... 1 2. INSIDE THE BOX ............................................................................................................................................................................................................................................. 4 3.
1. STREAM TV MOCA ETHERNET ADAPTER The Stream TV MoCA Ethernet Adapter allows you to connect your Stream TV device to your router through a coax or Ethernet cable, depending on your network setup or available wall outlet. The USB port of the Stream TV MoCA Ethernet Adapter can provide power to the Stream TV device and transmit video streams. The Stream TV MoCA Ethernet Adapter complies with MoCA 2.5 standard which can deliver up to 2.5Gbps wired speed through your existing home coaxial wiring.
Interfaces & Buttons Interfaces Description Data The “Data” port on the Stream TV MoCA Ethernet Adapter is for connection to your existing Coaxial network. Connect a coaxial cable from the coaxial outlet on the wall to this port. USB Type C The USB Type-C port is used to connect to an existing Stream TV box to power the Stream TV box and transmit video streams. Please use the USB cable supplied with this product to connect the two devices.
LED The tri-color LED located on the top of the device indicate the system, USB and Ethernet connection status of the Stream TV MoCA Ethernet Adapter.
2. INSIDE THE BOX Inside the product package you should find the following items. Contact Verizon Customer Support if any of the items is missing or damaged. ©2021 Verizon. All rights reserved.
3. INSTALL STREAM TV MOCA ETHERNET ADAPTER 3.1 Positioning the device - Position the device less than 2 meter in height. Keep the device away from the direct sunlight. 3.2 Setup requirements To configure your Stream TV MoCA Ethernet Adapter via a computer, you need a router and computer that meet the following system requirements: - A router supports RJ-45 LAN and MoCA LAN. - A computer with an Ethernet RJ-45 (LAN) port (10Base-T/100Base-TX/1000Base-TX).
3.3 Installing the device 3.4.1 Use the Stream TV MoCA Ethernet Adapter as coaxial connection between your router and Stream TV device. 1. Verify that the MoCA capable router in your home is connected to a coax outlet at the router location. 2. Connect a coaxial cable from the coax outlet to the “Data” port on the Stream TV MoCA Ethernet Adapter. 3. Connect the provided USB cable from your Stream TV device to the “USB” port on the Stream TV MoCA Ethernet Adapter. 4.
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3.4.2 Use the Stream TV MoCA Ethernet Adapter as the Ethernet connection between your router and Stream TV device 1. Verify that the router in your home is connected to an Ethernet outlet at the router location. 2. Connect an Ethernet cable from the “LAN” port on the Stream TV MoCA Ethernet Adapter to your existing Ethernet outlet or the Ethernet port on the modem/router. 3. Connect the provided USB cable from your Stream TV device to the “USB” port on the Stream TV MoCA Ethernet Adapter. 4.
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4. CONFIGURE YOUR STREAM TV MOCA ETHERNET ADAPTER The Stream TV MoCA Ethernet Adapter works out-of-the-box without additional settings. If you want to change settings (such as the IP address), you can configure via the device’s Web User Interface. 4.1 Log in the device’s Web User Interface Make sure that the Stream TV MoCA Ethernet Adapter is properly connected to the home network (Please refer to section 3 on how to install your Stream TV MoCA Ethernet Adapter). 1.
5. You can use the Web UI to view or change the device settings. ©2021 Verizon. All rights reserved.
5. WEB USER INTERFACE The Stream TV MoCA Ethernet Adapter’s Web User Interface (Web UI) allows you to check the current status of the device and configure its various functions. Please ensure to click the “Save” button to save your settings after making changes. After completing the configuration, please Reset the device for the settings to take effect (please refer to Section 5.3.2 on how to reset the device). Menu Save Use the left side of the menu to navigate.
5.1 Settings 5.1.1 MoCA Settings This page is the first screen you will see when accessing the Web User Interface of Stream TV MoCA Ethernet Adapter. It allows you to configure the basic MoCA settings of the device. Please ensure to click the “Save” button to save your settings after making changes. After completing the configuration, please Reset the device for the settings to take effect (please refer to Section 5.3.2 on how to reset the device). MoCA Setup ©2021 Verizon. All rights reserved.
Name You can select the adapter name here to indicate the location of the device. Network Search Enabled When this setting is enabled (by clicking the check box), the device will automatically detect and select the suitable channel within the frequency range of your MoCA network. If this setting is not enabled, the device will operate on the same channel specified in the last operating channel.
5.1.2 Device Settings This page allows you to configure the IP address assignment mode of the Stream TV MoCA Ethernet Adapter. The IP Address is not needed for normally operating the Stream TV MoCA Ethernet Adapter. It is only for you to access the Web User Interface of the Stream TV MoCA Ethernet Adapter. Please ensure to click the “Save” button to save your settings after making changes. After completing the configuration, please Reset the device for the settings to take effect (please refer to Section 5.
Device Setup DHCP & Link Local Automatic Configuration By default, the “DHCP & Link Local Automatic Configuration” is selected and you will obtain an IP address for the Stream TV MoCA Ethernet Adapter from your home router. It is recommended to select this mode. Static IP Address Select the “Static IP Address” if you want to manually configure the IP address of the Stream TV MoCA Ethernet Adapter. IP Address This is only needed if the Static IP Address is selected above. Enter the IP address.
5.1.3 Security Settings This page allows you to change the Administrator Security and MoCA Network Security. Administrator Security The Administrator password is only used to log in to the Web User Interface of the Stream TV MoCA Ethernet Adapter. You can find the default password by scanning the QR code on the product label in the back of the Stream TV MoCA Ethernet Adapter.
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Web GUI Admin Security Setup Old Password Enter the old administrator password of the Stream TV MoCA Ethernet Adapter in the old password textbox. New Password Enter your new password in the new password textbox. The password contains any combination of 4-64 characters. Confirm Password Retype your new password to confirm the setting. MoCA Network Security Setup Security Enabled The Network Security allows the user to enable or disable the network encryption on the MoCA network.
5.2 Status 5.2.1 Device Status This page displays the current status and configuration settings of the Stream TV MoCA Ethernet Adapter. ©2021 Verizon. All rights reserved.
Device Status Firmware Version Display the current Firmware Version. My MoCA Version Display the MoCA Version of the device. Network MoCA Display the current operating MoCA Network version. IP Address Display the current IP Address setting of the Stream TV MoCA Ethernet Adapter. MAC Address Display the current MAC Address. MoCA Link Status Display the current Link status of the MoCA network. Beacon Channel Display the Beacon Channel frequency.
5.2.2 PHY Rates This page displays the transmit and receive MoCA PHY rates (PHY rate in Mbps) between all the MoCA devices operating in the MoCA network. This data rate is an average of the Tx and Rx data rates between MoCA devices. PHY Rates Unicast NPER Display the NPER PHY rate in Mbps. Default is NPER. Unicast VLPER Display the VLPER PHY rate in Mbps. ©2021 Verizon. All rights reserved.
5.3 Advanced 5.3.1 Upgrade This page allows you to upgrade the firmware of the Stream TV MoCA Ethernet Adapter. Please do not remove the power adapter when you are upgrading the firmware for the device. ©2021 Verizon. All rights reserved.
Please upgrade the firmware by following the procedure described below: 1. Download the new firmware from the Verizon Web Site and save it on your computer. 2. Click the Choose File button to navigate to the downloaded firmware image file (bin file) that you stored on your computer. 3. Click the Upgrade button. 4. Wait for the firmware upgrade to be completed. Typically, it takes 60-90 seconds for the flash to be updated. 5.
5.3.2 Reset You can reset the device or reset all the settings of the device to factory defaults at this page. The buttons Reboot or Restore Defaults will restart the system. You may need to look up the IP address and use the default username and password if the Restore Defaults is performed. Reset Reboot Click the Reboot button to restart the system. It takes around 10 seconds to reboot the device.
6. TROUBLESHOOTING If you encounter any issues, please read this section for recommendations on some common problems. Cannot log in to the Web UI If you can’t access the Web UI, it might be an issue with your device or computer’s proxy or IP address settings. Make sure that the proxy settings are disabled and that your device or computer can be allocated an IP address on the network by the gateway’s DHCP server. You will need to check the support for your device or computer’s operating system e.g.
7. TECHNICAL SPECIFICATION General ASK-MAE311 MoCA Standard MoCA 2.5 Coax In Frequency Extended D-Band F-Connector F-Connector * 1 (for Data) USB Port USB 3.1 Type C * 1 (for Stream TV device) Ethernet Port 1G RJ-45 * 1 AC Power Port 110~240V~0.5A, 50-60MHz Certificates FCC, UL, MoCA 2.5 Certificate Dimension 127.5 x 85 x 30 mm Operating Temperature Range 0 – 40 °C Storage Temperature Range -20 – 80 °C ©2021 Verizon. All rights reserved.
8. REGULATORY COMPLIANCE NOTICES FCC Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide a reasonable protection against harmful interference in a residential installation. This equipment generates and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
