User Manual Part 3

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Omni 3600 Installation Guide

To determine the charge state of the battery, push the “target”

icon (shown in Figure 5) on the bottom of the battery. The bar

LED status indicators on the battery each indicate 25% of the

charge state. The

E LED blinks at the 10% charge state. The

battery charge state displays at the bottom of the first

When the battery charge state reaches 10%, the

E LED

(Figure 5) blinks, indicating the low charge state.

The smart battery has a safety circuit to protect the Li-ion cells

from overcharging and over-discharging. If the battery is over-

discharged, safety circuit shuts down the battery and none of

the indicator LEDs (see Figure 5) on the battery pack blink.

The battery must then be recharged to restore operation.

If the Omni 3600 terminal is already running an application (for

example, SoftPay), a battery status indicator appears on the

display.

NOTE

Conserve battery power by turning the Omni 3600

terminal off when not in use. If the terminal is not to be

used for several days, remove the battery from the

terminal as it continues to discharge even when the

terminal is turned off.

NOTE

The Omni 3600 terminal automatically shuts off when

the smart battery reaches the critically low charge state.

If this occurs, the smart battery must recharge a

minimum of 1/2 hour before it can power the terminal.

Summary of content (21 pages)

PAGE 1
Omni 3600 Installation Guide To determine the charge state of the battery, push the “target” icon (shown in Figure 5) on the bottom of the battery. The bar LED status indicators on the battery each indicate 25% of the charge state. The E LED blinks at the 10% charge state. The battery charge state displays at the bottom of the first copyright screen when the terminal is turned on. NOTE Conserve battery power by turning the Omni 3600 terminal off when not in use.
PAGE 2
Omni 3600 Installation Guide BATTERY CHARGE STATE TEST BUTTON AND STATUS INDICATOR LEDS Figure 5 Smart Battery Charge Indicator LEDs and Test Button Turn On/Off the Omni 3600 Terminal When the smart battery completes its initial charge, turn on the Omni 3600 terminal by pressing the green ENTER/ON key (icon at left) for approximately 3 sec. The display screen lights and displays the initial VeriFone copyright screen.
PAGE 3
Omni 3600 Installation Guide WARNING Poor-quality paper may jam the printer. Order highquality paper from VeriFone; refer to the ordering process listed in Accessories and Documentation. Store thermal paper in a dry, dark, cool place. Handle thermal paper carefully; impact, friction, high temperatures, humidity, light, and oils affect the color and storage characteristics. NOTE To install the paper roll in the internal thermal printer: 1 Lift paper roll cover tab to unlock the printer door (Figure 6).
PAGE 4
Omni 3600 Installation Guide 5 Drop the paper roll into the printer tray, allowing the free paper to extend outside the printer door (Figure 7). Figure 7 6 Load Paper Close the cover by gently pressing directly on the paper roll cover tab until it clicks shut. Allow a small amount of paper to extend outside the cover, as shown in Figure 8.
PAGE 5
Omni 3600 Installation Guide Figure 8 NOTE Close the Printer Cover To prevent damage to the print roller on the paper roll cover, always close the cover by gently pressing down on the paper roll cover tab. Antenna (Mobitex and GSM Models only) For the Omni 3600 terminal to establish a wireless connection, an antenna is required. This connection allows communication with your service provider to upload transaction data from the terminal and download system upgrades to the terminal.
PAGE 6
Omni 3600 Installation Guide NOTE Never hold the unit by the antenna; doing so may break the connection and void your warranty. Data transfers can also be performed through the Omni 3600 base (see Omni 3600 Base Communications Ports). Installation The Omni 3600 should arrive from manufacture with the antenna attached. If unattached, use the following procedure to install the antenna: 1 Locate the antenna port on the side of the Omni 3600 terminal.
PAGE 7
Omni 3600 Installation Guide Orientation To establish good wireless communication (uplink), it is important that the antenna always be vertically aligned with respect to ground and sky (Figure 10). For example, if standing and holding the terminal, position the antenna at an approximately 90° angle to the unit (that is, pointing up from the printer). This should point the antenna directly at the sky.
PAGE 8
Omni 3600 Installation Guide Replace the Antenna If your Omni 3600 terminal has difficulties completing wireless transactions, you may have to replace the antenna. Use the following procedure to replace the antenna: 1 Remove the existing antenna from the Omni 3600 terminal: a Rotate the antenna to align with the base of the unit, pointing away from the back. b Grasp the base of the antenna, close to the body of the terminal. c Pull gently out until the antenna unsnaps from the antenna port.
PAGE 9
Omni 3600 Installation Guide 1 Remove the battery (see Smart Battery). 2 Open the MSAM door located beneath the battery (Figure 11): a Push down and back on the raised arrow on the door. b Lift up on the raised arrow with the tip of your index finger. c Open the door until it is in the upright position, resting against the end of the terminal. Figure 11 Open the MSAM Access Door The three MSAM cardholders are now accessible.
PAGE 10
Omni 3600 Installation Guide 3 Access the MSAM cardholders (reference Figure 12): a Unlock the cardholder: Slide the lock plate to the unlocked position, in the OPEN direction (Figure 13). Figure 13 MSAM Cardholder Lock Plate Detail b Open the cardholder by pivoting the cover on its hinge away from the connector base (Figure 14). Figure 14 Insert MSAM Card into Cardholder 4 Remove any previously installed MSAM card by sliding the card from the cover.
PAGE 11
Omni 3600 Installation Guide 5 NOTE Install an MSAM card by aligning the card and carefully sliding it within the guides on the cover until fully inserted. The cardholder has a set of contacts and a notch on one corner to ensure the MSAM card is positioned correctly when the cover is closed. The MSAM card has a notch on one corner to ensure it is correctly positioned in the cardholder. Before inserting the MSAM card, position it as shown in Figure 14. 6 Close the cover (Figure 14).
PAGE 12
Omni 3600 Installation Guide Figure 15 Remove SIM Door Screw 2 Open the SIM card dust cover (Figure 16): a Wedge your fingernail or a thin coin in the crescent shaped recess above the dust cover. b Push dust cover towards arrow shown in Figure 16 to open and remove cover from unit. Figure 16 Slide Off SIM Card Access Door and Remove Dust Cover 3 Slide the SIM card supplied by your provider into the cardholder (Figure 17).
PAGE 13
Omni 3600 Installation Guide NOTE 4 The SIM cardholder has a notch on one corner to ensure the SIM card is positioned correctly. The SIM card has a notch on one corner for easy orientation in the cardholder. Before inserting the SIM card, position it as shown in Figure 17, with the card’s gold contacts facing down. Replace the SIM card dust cover, SIM card access door, and screw.
PAGE 14
Omni 3600 Installation Guide Smart Card Reader Transactions To conduct a smart card transaction: 1 Position the smart card with the contacts up and insert it into the smart card reader slot in a smooth, continuous motion until it seats firmly (Figure 18). Leave the smart card in the card reader until the transaction is complete. Premature removal voids the transaction. Figure 18 Using the Primary Smart Card Reader 2 Remove the card when the display indicates the transaction is complete.
PAGE 15
Omni 3600 Installation Guide Magnetic Card Reader Transactions To conduct a credit/debit card transaction: 1 Position the card with the magnetic stripe facing down and towards the printer. 2 Swipe it through the reader from left-to-right, as shown in Figure 19.
PAGE 16
Omni 3600 Installation Guide Omni 3600 Base This section discusses the features of the Omni 3600 base, including • providing power to the Omni 3600 base, • docking the Omni 3600 terminal, • charging the smart battery in a docked terminal, • charging a spare smart battery, • establishing communications, and • connecting peripheral devices. The Omni 3600 base does not support PIN pad connections.
PAGE 17
Omni 3600 Installation Guide 1 Remove the following items: • Omni 3600 base • Telco cable (optional) NOTE 2 The power pack and power cable, spare battery packs, and Telco cable are available separately. See Accessories and Documentation for ordering information. Remove all plastic wrap from the Omni 3600 base and other components. Omni 3600 Base Features This section discusses the features of the Omni 3600 base.
PAGE 18
Omni 3600 Installation Guide CAUTION Avoid touching the contacts in the raised area in the center of the Omni 3600 base. Finger oils tarnish contacts, causing bad connections. If the battery charge state or terminal power LEDs do not light when the terminal is docked or there is a high occurrence of bad or incomplete data transfers, clean the contacts. See Maintenance for more information.
PAGE 19
Omni 3600 Installation Guide The Omni 3600 base • recharges the smart battery within a docked Omni 3600 terminal, • charges a spare smart battery pack placed in the spare battery dock, • establishes communications to a host through a 14.4 Kbps modem (Telco port) or ISDN connection, and • connects to optional peripherals through the serial (RS-232) port (see Peripheral Devices).
PAGE 20
Omni 3600 Installation Guide • Battery charge state LED: • Steady green indicates the spare battery docked in the Omni 3600 base is fully charged or is no longer charging. • Flashing amber indicates the spare battery precharge state–the Omni 3600 base circuitry is determining the charge state of the spare battery. • Steady amber indicates the battery in the terminal is recharging. • Omni 3600 base power LED: • • Steady green indicates the Omni 3600 base is connected to the power adapter.
PAGE 21
Omni 3600 Installation Guide • Communications ports: The ports on the back of the Omni 3600 base allow telephone, ISDN, or LAN line connectivity and peripheral device support. Power Connection The Omni 3600 base must be plugged in to a power outlet to • recharge a smart battery in a docked terminal, • charge spare smart batteries, • communicate with peripheral devices, and • establish Telco or ISDN host connections. WARNING Do not plug the power pack into an outdoor outlet.