NURIT 8000 Wireless Palmtop Solution Installation Manual
Copyright Notice Copyright© Lipman Electronic Engineering Ltd. All rights reserved. The content of this publication is for informational purposes only and is subject to change without notice. It does not represent a commitment on the part of Lipman Electronic Engineering Ltd. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated to any language in any form by any means without the prior written permission of Lipman.
Foreword Thank you for purchasing the NURIT 8000 Wireless Palmtop Solution. You now own one of the most advanced electronic pointof-sale (POS) terminals manufactured today. This manual provides basic installation instructions. To fully utilize the features of your NURIT 8000, and for general safety purposes, it is recommended that you familiarize yourself with this manual, the terminal and any peripheral equipment or accessories.
Note All graphic images in this manual are for illustrative purposes only. Different models of this terminal may exist and may vary in appearance according to country of use or particular customer requirements. The basic installation procedure is the same for most units. The operation of the terminal is application-dependent. It is recommended that you store this manual in a safe place for future reference.
Table of Contents Copyright Notice ........................................ ii Trademark Information ................................. ii Catalog Number ......................................... ii Print Date................................................. ii Foreword............................................. iii Document Conventions ................................ iv Product Regulatory Information ....................... 1 FCC Compliance Statement............................
Installing the Battery Pack ........................ 26 Battery Pack Maintenance ............................28 Connecting the NURIT 8000 to an AC Power Outlet. 30 Installing the External Modem.................... 32 Connecting the Car Adapter ........................ 33 Loading Paper in the Printer ...................... 35 Installing the Keypad Privacy Shield ............. 37 Installing a SIM or SAM Card ......................... 39 Installing the SIM/SAM Cardholder Compartment Cover..
List of Figures Figure 1 NURIT 8000 - General View iii Figure 2 Secure Device Label 13 Figure 3 NURIT 8000 – Box Contents 16 Figure 4 NURIT 8000 - Optional Accessories 19 Figure 5 NURIT 8000 - Top View 25 Figure 6 NURIT 8000 - Bottom View 25 Figure 7 Battery Pack Installation 26 Figure 8 Battery Pack Removal 27 Figure 9 AC Power Connection 30 Figure 10 External Modem Installation 32 Figure 11 Car Adapter Connection 33 Figure 12 Loading Paper in the Printer 36 Figure 13 Keypad
Product Regulatory Information Note The following product regulatory information and compliance statements apply to all models of the NURIT 8000x, where x represents a suffix, such as S, SVP, or Secure, designating the specific security features of a particular model. Caution Changes or modifications to this device that are not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own expense.
If this device is malfunctioning, it may be causing harm to the telephone network; this device should be disconnected until the source of the problem can be determined and until repair has been made. If this is not done, the telephone company may temporarily disconnect service. The telephone company may make changes in its technical operations and procedures; if such changes affect the compatibility or use of this device, the telephone company is required to give adequate notice of the changes.
FCC Part 90 Requirements This device may contain a radio transceiver module, (FCC ID number is located on the bottom of the terminal), operating under Part 90 of the FCC rules in a licensed part of the radio spectrum. Qualified personnel must perform service or repairs to the radio portion of this device. Any unauthorized modification to the radio module, shielding, or antenna system may void the user’s authority to operate this device.
General Safety Instructions Warning Failure to observe these instructions may result in severe personal injury or damage to the NURIT 8000 or other equipment. Note These safety instructions are based in general on those provided by Underwriters Laboratories (UL) Inc. U.S.A. When using the NURIT 8000 or any associated device, the following basic safety precautions should always be observed to reduce the risk of fire, electric shock, or personal injury: • Read and make sure you understand all instructions.
• Place the device in a stable position on a solid surface. When operated hand-held, grasp the device securely. Serious damage may result if the device falls. • The optimal operational position for the terminal is hand-held at an angle of approximately 30o. The terminal is also designed for optimal tabletop usage. Keep the terminal a short distance from your body. • Do not cover slots and openings of the device. They may be provided for ventilation and protection against overheating.
• To reduce the risk of electric shock, do not disassemble any of the equipment or accessories referred to in this manual. If required, take the equipment to a qualified service representative. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock.
• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. • Never touch non-insulated telephone wires or equipment unless the telephone line has been disconnected at the network interface. • Use caution when installing or modifying telephone lines. • When in the vicinity of a gas leak, do not use the NURIT 8000, a standalone telephone or a telephone connected to a POS terminal or docking station to report the leak.
Radio Frequency Energy Emission Your NURIT 8000 may contain a transmitter and receiver that emit radio frequency (RF) energy. The actual frequency range used by the NURIT 8000 is radio-modem dependent according to the specific model. Digital modulation techniques are used. During radio communication, the local radio system handling the actual communication controls the actual power transmission output level.
Safety Precautions for Medical Devices For those persons using a pacemaker or other medical device, please read the following important safety notes: • Though most electronic equipment and critical medical devices are shielded against radio-frequency signals, it is important to realize the possibilities of potential interference and to know the standard precautions that may be taken.
Safety Precautions for Other Electronic Devices • Do not use your NURIT 8000 in an area of potential explosive atmosphere, such as fuel or chemical storage or transfer facilities, or in any area where you would be advised to turn off a vehicle’s engine. • Do not replace the battery pack or charge the NURIT 8000 in an area of potential explosive atmosphere. • Do not use the NURIT 8000 in a known blasting area. • Do not place the NURIT 8000 in the area over a vehicle-equipped air bag.
Specifications Specification Details • • Terminal: 8.4 VDC at 1.0 A • Height: 82 mm (3.23 in) • Width: 108 mm (4.26 in) • Depth: 230 mm (9.06 in) • 57 mm x 38 mm (2.25 in x 1.5 in) • 10.5 mm (0.4 in) core diameter • Terminal: 650 g (22.9 oz) Including privacy shield, battery pack and paper roll Shipping: 800g (28.2 oz.) Not including this manual Power Dimensions Paper Roll Weight • AC/DC Adapter (Safety Approved) Input: 100-240 VAC at 50/60 Hz (0.8 A) Output: 8.4 VDC at 1.
Initial Setup Unpacking the Box To unpack the box: 1. Place the box right side up on a stable, flat surface. 2. For secure models of the NURIT 8000, verify that the Secure Device label that seals the box is intact. Figure 2 Secure Device Label Caution If the Secure Device label is damaged or missing, do not open the box. This could be an indication of device tampering and may affect the validity of the warranty for the device. Notify your Lipman distributor. 3.
5. Open the top cover of the box. 6. Carefully remove the contents of the box. Note It is recommended that you save the box for future repacking or moving of the terminal. 7. Carefully inspect the contents for any damaged or missing components. Note Lipman has taken all measures to provide you with a complete device. If shipping damage is evident, file a claim with the shipping company. Notify your Lipman distributor concerning this damage, and if any components are missing.
• Touch Screen Stylus • Keypad Privacy Shield • SIM/SAM Cardholder Cover with Adhesive Void Label • Documentation Pack Note Depending on the country of use or the specific application, the documentation package may include any or all of the following: • Installation Manual • User Manual • Quick Reference Manual • Contents List • Magnetic Stripe Manager Card • Limited Warranty Card • Product Registration Card Note Depending on the particular model of the NURIT 8000, the external modem or the car ada
Figure 3 16 NURIT 8000 – Box Contents Installation Manual
Selecting a Point-Of-Sale Location The NURIT 8000 is designed to be operated in the following locations: • Indoors, using the AC/DC Power Adapter, optional docking station or optional external modem. • Outdoors, powered only by the built-in battery pack. • In a car, using the optional car adapter cable.
Caution Under no circumstances should the NURIT 8000 be powered or charged outdoors using its AC/DC adapter or docking station. • When not operated from its hand-held position, place the NURIT 8000 on a flat table or countertop close to the power outlet and any peripherals. • Do not cover the terminal. • Maintain good ventilation around the terminal. To meet standard ventilation requirements, at least 22.1 centimeters (8.
Optional Accessories Caution Connection of any accessory that is not explicitly approved by Lipman may cause damage and thus void the Limited Warranty of this equipment. Figure 4 NURIT 8000 - Optional Accessories Note Availability of the optional accessories may vary according to customer requirements. Consult your authorized Lipman representative for information regarding availability of current or future optional accessories.
Accessory Docking Station Details • Charger for the terminal battery pack and for the optional spare battery • Provides convenient connection of the NURIT 8000 to external devices • Optional integrated telephone line modem, equivalent to the External Modem accessory • Catalog No.: Modeldependent. Contact your service representative. • Cable used for downloading software applications to the terminal • Connects to an RS-232 COM port on the PC • Catalog No.
Accessory External Modem Car Adapter Installation Manual Details • Up to 14.4 kbps, 33.6 kbps or 56 kbps telephone line modem • Implements synchronous or asynchronous, HDLC, TCP/IP protocols • Supports FastConnect connectivity • Depending on the particular model of the NURIT 8000, the external modem may be included with the contents of the box as a standard accessory. • Catalog No.: Modeldependent. Contact your service representative.
Accessory Standard RS-232 Details • Enables connection of an RS-232 barcode reader to the terminal • Catalog No.: FCL09504 • Enables peer-to-peer software updating • Catalog No.: FCL09505 • Note: For security reasons, terminal-terminal software updating is not available for terminals with Secure Download enabled. • Hands-free headset • 2.5 mm plug • Not supplied by Lipman.
General Features The NURIT 8000 includes the following features: Feature Description • Graphical LCD display of general operational prompts and messages • Black and white • 128x128 pixels • Application-dependent touch screen • Touch screen stylus • Integrated stylus storage slot LCD Display Touch Screen Stylus 18 keys comprised of: • 10-key telephone-style keypad section (including the letters of the alphabet and the numerals 0-9) • Function and special keys such as ‘Cancel’, ‘Enter’ and
Feature Description • Compartment capable of holding up to two SAM cards or one SAM and one SIM card, depending on the model. • Slot for the insertion of a SIM card, depending on the model. • Quiet and fast integrated printer, using thermal paper. • 3-pin Power Jack • Data Port • Headset Jack • Docking Station Connector • Smart Lithium-ion battery pack • Supplies 7.
Figure 5 Figure 6 NURIT 8000 - Top View NURIT 8000 - Bottom View Installation Manual 25
Installing the Battery Pack Caution Before first use, you must charge the battery pack for a period of 12 hours. To install the battery pack: 1. Carefully hold the terminal facedown or place it on a soft, smooth surface so as not to damage the LCD touch screen. 2. Hold the battery pack, verifying that the side with an arrow pictogram is facing upward. 3. Slide the two tabs on the front of the battery pack into the two slots on the front wall of the battery pack compartment. 4.
To remove the battery pack: 1. Carefully hold the terminal facedown or place it on a soft, smooth surface so as not to damage the LCD touch screen. 2. Press and lift the locking tab on the battery pack to release it from the compartment. 3. Remove the battery pack from the terminal.
Battery Pack Maintenance • The supplied high-performance, smart Lithium-ion battery pack provides 7.2 VDC at 1450 mAH (minimum) capacity. • When fully discharged, the battery fully recharges within three hours while installed in the terminal. An 80% charge capacity is reached within one hour. • The terminal can be connected to an AC/DC power supply indefinitely without causing damage to the battery.
Warning Do not dispose of the battery pack in a fire. Dispose of used batteries in accordance with local recycling regulations. If you intend to remove the NURIT’s battery pack, make sure that the metal contacts do not come in contact with any metal objects. Note Extreme temperatures will degrade the performance of your battery pack. Do not store the Lithium-ion battery pack in an ambient temperature below -20oC (4oF) or above 60oC (140oF).
Connecting the NURIT 8000 to an AC Power Outlet You can connect the NURIT 8000 to an AC power outlet using the Lipman-supplied AC/DC Power Adapter. To connect the NURIT 8000 to an AC power outlet: 1. Connect the plug of the AC/DC Power Adapter cable to the 3-pin power jack on the front panel of the NURIT 8000. 2. Connect the AC/DC Power Adapter cable to an AC power outlet.
The LED indicator on the AC/DC Power Adapter lights as follows, according to the battery pack charge status: • Red The battery pack is charging (less than 80% charged). • Green The battery pack is charging (80% or more charged). • No Light The battery pack is fully charged or the charger is disconnected from the AC power outlet.
Installing the External Modem You can use the optional external fast modem to download applications and parameters to the NURIT 8000 via a standard telephone line. To install the external modem: 1. Insert the modem’s data plug into the data port on the front panel of the NURIT 8000. 2. Connect a standard telephone line cord from the modem to a standard RJ-11 type modular telephone line outlet.
Connecting the Car Adapter You can use the car adapter battery charger to provide power to the NURIT 8000 and to charge the installed Lithiumion battery pack. To install the car adapter battery charger: 1. Connect the plug of the car adapter battery charger cable to the 3-pin power jack on the front panel of the NURIT 8000. 2. Remove the cigarette lighter from its socket in the car. 3. Plug the car adapter into the cigarette lighter socket.
To remove the car adapter battery charger: 1. Unplug the car adapter from the cigarette lighter socket. 2. Unplug the car adapter battery charger cable from the 3-pin power jack on the front panel of the NURIT 8000.
Loading Paper in the Printer To load a roll of thermal paper in the printer: 1. Place the terminal on a flat, stable surface. 2. Press the paper roll compartment cover release button in the direction indicated by the displayed arrow. 3. Fully open the paper roll compartment cover. 4. Remove the paper roll spindle from the paper roll compartment 5. Remove the tape strip from a new thermal paper roll. 6. Insert the paper roll spindle into the new paper roll. 7.
10. Approximately 2.5 cm (1 inch) of paper should extend out of the paper roll compartment between the cover and the paper tear bar. 11. Close the paper roll compartment cover and press down firmly until it snaps into place.
Installing the Keypad Privacy Shield To install the keypad privacy shield: 1. Place the terminal on a flat, stable surface, or hold it securely in one hand. 2. Position the tabs on the inner front sides of the keypad privacy shield over the indentations on each side of the terminal. 3. Press down the keypad privacy shield until it snaps into place.
Note Failing to install or removing the keypad privacy shield may render the terminal non-compliant with ISO 9564 for PIN protection and may violate card association requirements for PIN Entry Devices. To remove the keypad privacy shield: 1. Place the terminal on a flat, stable surface, or hold it securely in one hand. 2. Grasp the keypad privacy shield and pull it away from the terminal.
Installing a SIM or SAM Card Depending on the particular model, you can install up to two SAM cards and one SIM card in the NURIT 8000. Cardholder Options • If the model is configured to support the use of a single SAM card, it is placed in the SAM1 cardholder. • If the model is configured to support the use of two SAM cards, and a second SAM card is required, it is placed in the SIM CARD/SAM2 cardholder.
Note A SIM card must be installed when using a model of the NURIT 8000 that implements GSM or GPRS wireless communications technology. Caution The SAM and SIM contacts can be easily damaged. Do not bend or scratch when installing or removing a SAM or SIM card. To install a SIM or SAM card: 1. Carefully hold the terminal facedown or place it on a soft, smooth surface so as not to damage the LCD touch screen. 2. Press and lift the locking tab on the battery pack to release it from the compartment.
Figure 14 SIM/SAM Cardholder Locking-Clasp 5. Lift the cardholder on its hinge to an upright position. 6. Hold the SAM or SIM card so that its chip side is facing down towards the contacts on the reader. 7. Insert the SAM or SIM card into the cardholder. Note Make sure that you first slide the end closest to the chip on the card into the grooves of the holder.
Figure 15 SIM/SAM Card Installation 8. Close the SAM or SIM cardholder. 9. Lock the cardholder by sliding the cardholder locking clasp in the direction indicated by the engraved arrow to the LOCK position. 10. Replace the battery pack. See Figure 7 Battery Pack Installation.
Installing the SIM/SAM Cardholder Compartment Cover After installing the SIM/SAM card(s), you can cover the cardholders with the supplied plastic cover. You can also protect this cover from being opened by sticking the included void label over the cutout in the cover. To install the SIM/SAM cardholder compartment cover: 1. Carefully hold the terminal facedown or place it on a soft, smooth surface so as not to damage the LCD touch screen. 2.
Figure 16 SIM/SAM Cardholder Compartment Cover Installation 6. Peel the back off the DO NOT REMOVE void label and stick it over the cutout in the plastic cover. Figure 17 Void Label Installation 7. Replace the battery pack. See Figure 7 Battery Pack Installation.
Installing a SIM Card in the TEL SIM Slot To install a SIM card in the TEL SIM slot: 1. Carefully hold the terminal facedown or place it on a soft, smooth surface so as not to damage the LCD touch screen. 2. Press and lift the locking tab on the battery pack to release it from the compartment. See Figure 8 Battery Pack Removal. 3. Remove the battery pack from the terminal. 4.
5. Extract the SIM cardholder fully from the TEL SIM slot. 6. Insert the SIM card into the cardholder with its chip side facing down towards the contacts on the reader. Figure 19 SIM Card Installation 7. Insert the SIM cardholder fully into the TEL SIM slot, as displayed in Figure 20 SIM Cardholder Insertion. Figure 20 SIM Cardholder Insertion 8. Replace the battery pack. See Figure 7 Battery Pack Installation.
Connecting Peripheral Devices You can connect a variety of optional peripheral devices to the NURIT 8000, including: • Barcode readers • Check readers • Signature capture devices • Electronic scales • PCs Note Peripheral devices may require special adapter cables for their connection to the NURIT 8000. In addition, certain peripheral devices require an external power supply.
To connect a barcode reader to the NURIT 8000: 1. Connect the barcode reader to the appropriate end of the optional adapter cable (Part No. FCL09506). 2. Insert the other end of the adapter cable into the data port on the front panel of the NURIT 8000.
Connecting a Cellular Headset You can use a standard cellular headset with NURIT 8000 models that support cellular telephone communication. To use the cellular headset: 1. Insert the plug on the headset cable into the headset jack on the front panel of the NURIT 8000. 2. Place the earpiece on the headset cable in your ear. Figure 22 Cellular Headset Connection Note When disconnecting the cellular headset, grasp the plug on the headset cable. Do not pull the cable to disconnect the cellular headset.
General Care and Maintenance The NURIT 8000 has been designed to give you long and trouble-free service with minimal operator care. To maintain the accurate functioning of the terminal, protect it from direct sunlight, extreme heat, dampness and dust. Cleaning the NURIT 8000 For normal cleaning, observe the following guidelines: Caution • • • Never use abrasive compounds or solvents, thinners, benzene or synthetic cleansers as they may distort or damage the plastic and critical parts.
• If available, a low-pressure blower can be used to remove dirt or debris accumulated around the keypad buttons and within the paper roll compartment. • If possible, use a lens blower to remove dust and dirt from the LCD touch screen. • When necessary, gently wipe the touch screen with a soft cloth or eyeglass lens wiper. Cleaning the Printer To clean the printer: 1. Disconnect the terminal from the power supply. 2. Open the paper roll compartment cover. 3.
Maintenance Recommendations To maintain the NURIT 8000 in full working condition, it is recommended that you observe the following guidelines: • Keep the terminal dry and in the cleanest possible working and storage environment. • Do not store the terminal in extremely hot or cold areas. • Do not open the AC/DC Power Adapter. • Do not shake or drop the terminal. • Do not attempt to open terminal components, other than the battery pack compartment.
Shipping the NURIT 8000 In exceptional circumstances, you may be required to ship your NURIT 8000 to a servicing facility. To ship the NURIT 8000: 1. Carefully pack the NURIT 8000, preferably in the original carton. 2. Attach a postage-paid letter to the outside of the package detailing the complaint and including the following information: • • • • Serial Number (displayed on the bottom of the terminal) Date of Purchase Name of Dealer Address of Dealer 3. Send the package prepaid and adequately insured.
Troubleshooting The NURIT 8000 has been designed for trouble-free operation. However, minor problems may occur during installation and use. This section briefly describes how to troubleshoot some possible common problems that may arise during the normal operation of the NURIT 8000. Before requesting service for the terminal, read this section to find a possible remedy for the problem. If you are still unable to solve the problem, contact a service representative.
Problem The terminal appears to have no power Remedy 1. Verify that the AC/DC Power Adapter is fully plugged into the AC power outlet and that its barrel connector mates properly with the terminal power jack. 2. Verify that voltage is reaching the AC power outlet by connecting a different device to this outlet. If you suspect any type of problem at this electrical outlet, contact a certified electrician for a professional inspection. 3. Press and hold down the ‘ON’ key for three (3) seconds. 4.
Problem Remedy 1. Try to perform the transaction using a different magnetic or smart card (model-dependent). 2. Make sure you have inserted or swiped the card in the proper manner. 3. Attempt to complete several transactions manually using the terminal keypad instead of using customer cards. If all these transactions are Transactions completed successfully, cannot be contact an authorized completed successfully service representative. 4.
Problem Remedy 1. Try moving the terminal to a more open operating area. An enclosed area degrades the quality of wireless reception and transmission. 2. Verify that the SIM card being used for wireless Wireless communication is installed communication correctly and is not is disrupted or damaged or malfunctioning. cannot be established 3. In general, the angle of operation does not affect terminal performance. However, for optimal usage, hold the terminal at an angle not exceeding 30o. 4.
Problem Remedy 1. 2. 3. 4. The printer does not 5. function properly 6. 7. 8. 9. 58 Recharge or replace the battery pack. If the problem persists, connect the terminal to the AC power outlet using the AC/DC Power Adapter. Verify that the AC/DC Power Adapter is connected properly to the AC power outlet and that its barrel plug mates with the power jack on the front panel of the terminal. Verify that the LCD display is lit. Verify that the paper roll compartment cover is fully and securely closed.
Problem Remedy 1. Verify that the paper sensor of the printer mechanism (inside the paper roll The printer compartment) is not continues to blocked by a torn piece of operate when out of paper paper or dirt. 2. If the problem persists, contact an authorized service representative. 1. Verify that the card has been swiped with its magnetic stripe at the bottom and facing the user. See Figure 23 Magnetic The magnetic card reader does not Card Reader on page 60. 2. Swipe the magnetic card in 3.
Appendix A Using the Magnetic Card Reader A magnetic card reader is located between the terminal’s LCD touch screen and the release button of the paper roll compartment cover. To use the magnetic card reader: 1. Grasp the card so that its magnetic stripe is facing you. 2. Place the card into one end of the card reader slot. 3. Swipe the card in a smooth continuous manner in either direction (left-toright or right-to-left).
Appendix B Using the Smart Card Reader To use the smart card reader: 1. Hold the smart card with the metal chip facing upward and directed toward the opening of the smart card reader at the front of the NURIT 8000. 2. Insert the card into the smart card reader slot. Note For guidance, a pictogram near the card slot indicates how to insert the smart card into the smart card reader. In addition, insertion direction arrows may be engraved or inscribed on the smart card.
3. Remove the card when prompted by the terminal, depending on the specific application being used.
Installation Notes Installation Manual 63
64 Installation Manual
