LIPMAN USA, INC.
NURIT 8000 User Manual
INSTRUCTION GUIDE SERIES NURIT 8000 User Manual Lipman USA Inc. 50 Gordon Drive Syosset, New York, USA 11719 Phone 516.484.9898 • Fax 516.484.
WARNING Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC compliance statement This equipment has been tested to be found to comply with the limits for class A digital device, pursuant to Part 15 of the FCC Rules.
Three.The USOC jack required: RJ-11C Four.The FCC Registration number: 3D7ISR-25066-DT-E The Ringer Equivalence Number (REN) is used to determine how many devices can be connected to your telephone line. In most areas, the sum of the RENs of all devices on any one line should not exceed five (5). If too many devices are attached, they may not ring properly.
1 Chapter 1
C H A P T E R 1 OPERATION OPERATIONAL OVERVIEW This chapter explains the various instructions required in operating the NURIT 8000 POS/EDC Terminal. The terminal keyboard allows for selecting specific transaction types, entering of data, and performing various functions. In this manual, transactions, operations, and specific functions available with the NURIT 8000 is explained. Setting Time and Date If the time and date need to be adjusted in the NURIT 8000, it can be changed manually.
Credit Return A refund to a customer’s credit card account can be done if the original sale is from a different batch (if the sale and refund are in the same batch refer to page 3 -Voids ), otherwise, a refund is done as follows: 1. At CREDIT.....SALE, ACCOUNT? press the <é é > or <ê ê> keys repeatedly until the terminal reads: CREDIT......RETURN, ACCOUNT ? 2. Swipe the card, or key in the account number manually. 3. Key in the amount to be refunded, and press . 4.
4. The terminal will dial and process the transaction. 5. A receipt will print, and read VERIFIED on top. NOTE: The authorization number given during the verification can be used for a Forced Sale. There is no need to call for a second authorization. Forced Transaction When voice authorization has been obtained on a customer’s credit card, a Forced Sale should be done to process the transaction. 1. At CREDIT.....SALE, ACCOUNT? press the <é é > or <ê ê> keys repeatedly until the terminal reads: CREDIT....
VOIDS Void a Credit Sale A void of a credit card sale can be done, if the original sale was performed in the same batch. To void a transaction: 1. At CREDIT.....SALE, ACCOUNT? press the <é é > or <ê ê> keys repeatedly until the CREDIT....VOID/SALE, ACCOUNT ? terminal reads: 2. Swipe the credit card or key in the account number and expiration date manually. 3. Enter in the amount of the SALE to be voided, and press .
4. The terminal will display “APPROVED” and print a receipt. Depending on how your terminal has been programmed, the terminal may or may not dial for an approval. Void a Forced Sale A void of a credit forced sale is done if the original forced sale was performed in the same batch. (If the forced sale is from a different batch refer to page 1 - RETURN ), otherwise, a Void Forced Sale is done as follows: 1. At CREDIT.....SALE, ACCOUNT? press the <é é > or <ê ê> keys repeatedly until the CREDIT.....
DEBIT TRANSACTIONS A debit transaction can only be done using a bank issued debit card, and there must be a PIN pad connected to the terminal. Debit Sale Follow these steps to process a debit card: 1. At CREDIT.....SALE, ACCOUNT ?, press , until your terminal displays: DEBIT...SALE, ACCOUNT ? 2. Swipe the debit card (debit account numbers can NOT be keyed in manually). It must be swiped. 3. Key in the amount of the sale, and press . 4. The terminal will prompt to enter in a CASH BACK amount.
Debit Return Please keep in mind, that this transaction is host specific. Therefore, this transaction may not be available. 1. At CREDIT.....SALE, ACCOUNT ?, press , until your terminal displays: DEBIT...SALE, ACCOUNT ? 2. Press the <é é > or <ê ê > keys repeatedly until the terminal reads: DEBIT….RETURN, ACCOUNT. 3. Swipe the debit card (debit account numbers can NOT be keyed in manually). It must be swiped. 4. Key in the amount of the return, and press . 5.
CHECK TRANSACTIONS To perform a check transaction, follow these steps: 1. At CREDIT.....SALE, ACCOUNT ?, press until the terminal displays: CHECK... VERIFY, AMOUNT ? 2. Enter the amount of the check, and press . 3. Enter the MICR number (this number is usually the account number on the bottom of the check), or feed check through a check reader. The terminal will prompt different information depending on the check host. 4. Press . Terminal will print receipt.
4. Make selection by pressing correct numbered key. Terminal will display: EBT…..SALE, AMOUNT 0.00 5. Enter in the amount of the sale and press . 6. If option 2, CASH BENEFIT was selected, terminal will prompt to enter in a cash back amount. If the customer does not want to receive cash back, press to bypass this option. 7. The terminal will display: PLEASE ENTER PIN ON PIN PAD, and PIN pad will beep to prompt the customer to enter the PIN number on the pad. 8.
8. Press the <é é > or <ê ê > keys repeatedly until the terminal reads: CASH….RETURN, AMOUNT. 2. Key in the amount of the return. Terminal will print a receipt. NOTE: Transaction types Void Sale, Void Return, Void Forced, Forced, and Verify are not applicable with Cash EDC. Phone Card Activation To Activate a Phone Card: 1. At CREDIT.....SALE, ACCOUNT ?, press until your terminal displays: PHONE CARD, SWIPE CARD? 2. Swipe Phone Card to be activated. 3.
Batching To perform a batch release, or settlement of transactions stored in the NURIT 8000 memory, the following must be done at the end of each work day: 1. At CREDIT.....SALE, ACCOUNT ?, press . 2. Terminal will display: CHOOSE A FUNCTION 1. REPORT 3. REVIEW 2. BATCH 4. FIND Press to see the list of hot keys. 3. Press <6>. Terminal will display: 1. CREDIT HOST (host name) 2. DEBIT HOST (host name) 3. EBT HOST (host name) 4. Press the correct numbered key.
C H A P T E R 2 MENU The NURIT 8000 has a menu with several options that control some of the terminal’s basic operational functions, and can be manually changed (refer to Appendix B). The menu is divided into main menus and sub-menus that can be accessed by pressing the
1. Terminal will display: (the actual screen will display up to (7) seven menu items at one time) MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options 2. You will notice that the first menu is already highlighted. The <é é > and <ê ê > keys can be used to scroll up and down the menu. To enter the Report menu, press to make selection. Terminal will display: REPORTS: 1. Default Report 2. Current Report 3. History Report 3. Press . Terminal will print a defaulted current report.
3. Press . Terminal will display: CUR. REPORT TYPE: 1. Condensed Rprt 2. Short Report 3. Journal Report 4. The terminal will display four options; use the <ê ê > key to scroll through the options, or press the corresponding number: 1. Condensed Report - will print transaction number, card type, transaction type, last four digits of the account number, and amount of sale. 2. Short Report - will print type of transaction, and amount of sale. 3. Journal Report - will print a full copy of transaction.
Use the key to highlight the selection needed and then press . 7. Terminal will display: SORT METHOD BY: 1. By Trans # 2. By Card Type 3. By Clerk ID Use the <ê ê > key to highlight the selection and press . 8. Terminal will display: CHOOSE TRAN. TYPE: 1. ALL 2. SALE 3. FORCED Use the key to highlight the selection and press . There will be eight different transaction types. 9. Terminal will display: Set Cur. Defaults, ENTER=Yes, ESC=No.
2. 3. Current Report History Report 3. Using the <ê ê > key, highlight number 3. HISTORY 4. Press . Terminal will display: FROM BATCH DATE: MM/DD/YY. Terminal will always display first of the month. 5. Press to keep date shown, or type in the date needed for a specific batch. 6. Terminal will MM/DD/YY. 7. Type in the desired date, and terminal will display: REPORT. display: TO BATCH DATE: HISTORY REPORTS: 1. Total 2.
9. Terminal will display: ENTER CARD TYPE: 1. ALL 2. VISA 3. Master Card Use the <ê ê > key to highlight desired selection, and press . 10. Terminal will display: ENTER TRAN. TYPE: 1. ALL 2. TOTALS ONLY 3. SALE Use the <ê ê > key to highlight desired selection and press . Display Transaction This option will allow you to view daily transactions on the terminal display. You can view these transactions several ways. To do so, follow these steps: 1. At MENU SCREEN: 1. 2. 3. Reports Merch.
3. Terminal will display: DISPLAY TRANS: 1. Scroll All 2. By Invoice # 3. By Clerk # Using the <ê ê > key highlight one of the options and press to make selection. 4. Terminal will display: CHOOSE EDC TYPE: 1. CREDIT 2. DEBIT 3. EBT Use the <ê ê > key to highlight an EDC type, and press to make selection. 5. Terminal will display the following: #001 SL 1.00 549974444444444400 Terminal displays the transaction number, transaction type, transaction amount, and card number.
2. Press , terminal will display: REPORTS: 1. Default Report 2. Current Report 3. History Report 4. Display Transaction Using the <ê ê > key, scroll down to number 5. LAST RECEIPT and press . 3. Terminal will automatically print copy of last receipt. Performance Report This option will print a report listing the percentages of denials, approvals, swipes, manual entries, etc. 1. At MENU SCREEN: 1. 2. 3. 4. Reports Merch. Params Merch. Options Host Params Highlight 1.
3. Terminal will display: CHOOSE EDC TYPE: 1. CREDIT 2. DEBIT 3. EBT Highlight a selection by using the <ê ê > key and press . 1. Terminal will display: Reset perf. Rprt?, ENTER=Yes, ESC=No. Terminal is prompting if you would like to reset performance report. 2. If YES is selected, terminal will display: Manager Card or ESC for Password. 3. Press
2. Terminal will display: REPORTS: 1. Default Report 2. Current Report 3. History Report 4. Display Transaction Using the <ê ê > key, scroll down to number 7. REPORT SETUP and press . 3. Terminal will display: Vis/Mstr Setup: 1. Separately 2. Together Highlight a selection by using the <ê ê > key and press . 4. Terminal will return to the MENU SCREEN.
3. 4. Merch. Options Host Params 2. Press <2>. Terminal will display: 3. Press . Terminal will dis play: MERCHANT PARAMS: 1. Authorizations 2. Security Level 3. Edit Header 4. Edit Trailer 1 - TRANS TYPES 2- CARD TYPES 4. Press <1>. Terminal will display: M A N A G E R C A R D O R E S C F O R P A S S W O 5. Press
CREDIT 1. 2. 3. FORCED (EN), (DIS), or (MGR) VERIFY (EN), (DIS), or (MGR) RETURN (EN), (DIS), or (MGR) 8. Use the <ê ê > to highlight an option and press . 9. Terminal will display: CREDIT FORCED 1. Disabled - transaction is disabled, and can not be performed 2. 3. Always Enabled - transaction is always enabled Manager Only - transaction can only be performed with a manager card. Use <ê ê > key to highlight option and press to make selection.
2. 3. Merch. Params Merch. Options 3. Press <2>. Terminal will display: 4. Press . Terminal will display: 5. Press <2>. Terminal will display: MERCHANT PARAMS: 1. Authorizations 2. Security Level 3. Edit Header 1-TRANS TYPES 2- CARD TYPES T E C H N I C . 6. Press
display: VISA+ 1. Disabled (+) - credit card type is always enabled 2. Always Enabled (-) – credit card type is disabled, and can not be processed Use the <ê ê > key to scroll to the option needed, and press to make selection. 9. Terminal will display: CREDIT 1. FORCED (+), or (-). Terminal will always return to this prompt, after every selection. 10. Scroll to next card type, and follow same procedure. When finished making all changes, press
3. Press <2>. Terminal will display: MERCHANT PARAMS: 1. Authorizations 2. Security Level 3. Edit Header Use the <ê ê > key to highlight number 2. SECURITY LEVEL and press . 4. Press . Terminal will display: SECURITY SWITCH: 1. 2. 3. Menu- disables or enables access to the Menu Batch – disables or enables access to process a batch. Secure Card – prompts for last 4 digits or all digits after swiping the card. 5. Press . Terminal will display: 6.
1. 2. 3. 2. Reports Merch. Params Merch. Options Press <2>. Terminal will display: MERCHANT PARAMS: 1. Authorizations 2. Security Level 3. Edit Header Use the <ê ê > key to highlight number 2. SECURITY LEVEL and press . 3. Press . Terminal will display: SECURITY SWITCH: 1. 2. 3. Menu Batch Secure Card Use the <ê ê > key to highlight number 2. BATCH and press . 4. Terminal will display: Batch: 1. Always Enabled 2.
To set a security level for SECURE CARD : 1. At CREDIT.....SALE, ACCOUNT
to make selection. 5. Press
CARD MAN ENTRY: 1. 2. Disabled Always enabled. 6. Use the <ê ê > key to highlight an option and press to make selection. Always Enabled will allow manual entries, and Manager Only will prompt for a manager card, or a password. 7. Press
1. 2. 3. Menu Batch Secure Card Use the <ê ê > key to highlight number 5. PRINT ACCOUNT and press . 5. Terminal will display: PRINT ACCOUNT: 1. 2. 3. Always full Full on report Always short 6. Use the <ê ê > key to highlight an option and press to make selection. Always Full will print full account number on receipt and report, Full on Report will print last 4 digits on receipt and full account number on report, and Always Short will print last 4 digits on both receipt and reports.
2. Terminal will display: 3. Press <2>. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options MERCHANT PARAMS: 1. Authorizations 2. Security Level 3. Edit Header Use the <ê ê > key to highlight number 3. EDIT HEADER, or 4. EDIT TRAILER. 4. Terminal will display, HEADER (TRAILER) TEXT 1N, and the first line of your current receipt header will appear. The N stands for Normal print. Normal print allows 23 characters. 5.
Set Cash EDC Cash will be an addition to your Payment Modes, and will record cash transactions, if necessary. To turn this option on, follow these steps: 1. At CREDIT.....SALE,
selection. Surcharge Rate This will allow a merchant to add a surcharge rate to a debit transaction. To add a surcharge rate: 1. At CREDIT.....SALE,
7. Enter amount of surcharge rate and press . Terminal will display: On CashBack Only ENTER=Yes, ESC=No 8. Make the proper selection and then press
5. Press
Server/Invoice and press . 4. Terminal will display: SERVER ID MODE: 1. 2. OFF ON Use the <ê ê > key to scroll to highlight an options and press to make selection. 5. Terminal will then display: INVOICE MODE: 1. 2. 3. OFF ON AUTO Use the <ê ê > key to scroll to highlight an option and press to make selection. (In the Restaurant application, there are two more options after Invoice; Table #’s and Guest #’s. In the Bar application, there is Tab open.
MERCHANT OPTIONS This Main Menu has nine options that can be enabled or disabled, manually through the terminal. Paper Type Changes paper type to double, single ply, or customized. Single ply prints two receipts, double ply prints one receipt, and customized prints two receipts for every transaction. 1. Press
to make selection. 6. Press the
service. 7. Once password is entered, terminal will display: 8. Press to make your selection. Terminal will display: Are You Sure? ENTER=Yes, ESC=No. Make selection, and press
4. Use the <ê ê > key to scroll to 3. BUZZER SET and press . 5. Terminal will display: BUZZER SET: 1. OFF 2. ON Use the <ê ê > key to highlight option and press to make selection. Press
4. Use the <ê ê > key to scroll to 4. OPERATION MODE and press . 5. Terminal will display: 6. Use the <ê ê > key to highlight an option and press . 7. Terminal will display: Are You Sure? Enter=Yes, ESC=No. 8. Press , and then
1. 2. Paper Type No-Paper Mode Buzzer Set 3. Use the <ê ê > key to highlight 5. BATTERY SAVER and press . 4. Terminal will display: PRT DSCLMR MODE 1. OFF- battery saver off 2. Radio Only – will shut off only the radio after a specific amount of time is set in terminal 3. Radio+Auto off – will shut off radio and terminal after a specific amount of time set in terminal 4. Auto Off Only – only the terminal will shut off after a specific amount of time set in the terminal. Radio will stay on.
2. Terminal will display: 3. Press <3>. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options MERCH. OPTIONS: 1. Paper Type 2. No-Paper Mode 3. Buzzer Set Use the <ê ê > key to highlight 6. PRT DISCLAIMER and press . 4. Terminal will display: PRT DSCLMR MODE 1. OFF 2. ON Use the <ê ê > key to highlight an option and press . Then press
3. 3. Merch. Options Press <3>. Terminal will display: MERCH. OPTIONS: 1. Paper Type 2. No-Paper Mode 3. Buzzer Set 4. Use the <ê ê > key to scroll highlighter to 7. Set Menu Type . 5. Press . Terminal will display: 6. Use the <ê ê > key to highlight an options and press to make selection. If auto scroll is selected terminal will prompt for scroll speed (1-9). Type in a speed and press . 7. Then press
2. Terminal will display: 3. Press <3>. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options MERCH. OPTIONS: 1. Paper Type 2. No-Paper Mode 3. Buzzer Set Use the <ê ê > key to scroll to 8. Set Halo and press . Manager Card, or ESC for 4. Terminal will display: Password. 5. Press
8. Enter maximum amount for a sale, and press . Terminal will display: HALO FOR RETURN: 1. OFF 2. ON Use the <ê ê > key to select an option and press . Follow the same steps above for Return Halo and Cash Back Halo. Print Setup This option will print a setup report. It will show all the options that have been turned on for the terminal. To print this report: 1. At CREDIT.....SALE,
HOST PARAMETERS This menu allows you to change host parameters, such as merchant numbers, terminal IDs, and authorization numbers. Each host has different individual parameters, and should only be changed, if advised by the processing bank, or NURIT technical support. There are six sub-menus in Host Parameters. Host Parameters This allows you to edit merchant and/or terminal IDs for your host processor. To do so, follow these steps: 1. At CREDIT.....SALE, ACCOUNT ? press
Use the <ê ê > key to scroll through the different hosts. Highlight an option and press to make selection. 6. Terminal will display: HOST NAME: 1. MERCHANT ID (Please keep in mind, this display will differ according to each host). Use the <ê ê > key to scroll through the options, and press to enter new information. 7. When changes are completed, press and then
2. Terminal will display: 3. Press <4>. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options HOST PARAMS: 1. Hosts Params 2. Hosts Phone 3. Prnt EDC Setup Use the <ê ê > key to scroll to 2. Hosts Phone, and press . 4. Terminal will display, ENTER PASSWORD. Type in password (if password is not known, call customer service), and press . 5. Terminal will display: PHONE MENU: 1. Host Name CR 2. Host Name DB 3.
7. Press . Terminal will display: EDIT PHONE: 1. Phone Number 1 2. Phone Number 2 3. Phone Number 3 Use the key to scroll through primary and secondary phone numbers and press to edit phone number. 8. When changes are completed, press , and then
3. Press <4>. Terminal will display: HOST PARAMS: 1. Hosts Params 2. Hosts Phone 3. Prnt EDC Setup Use the <ê ê > key to scroll to 3. Prnt EDC Setup, and press to print. 4. Press and then
exit menu. AutoDial Setup This menu allows you to enable and set batching autodial times and intervals. To set: 1. At CREDIT.....SALE,
6. Terminal will display: AUTODIAL SETUP: 1. OFF 2. ON Press <2> to select On. 7. Terminal will display: START AD AT: 03:00 Type in the starting AutoDial time using the HH:MM 24 hr format. 8. Terminal will display: PRESS ENTER 03:00 (This will show the time that you entered in the previous step) Press . 9. Terminal will display: STOP AD AT: 04:00 Type in the stopping AutoDial time using the HH:MM 24 hr format. 10.
11. Terminal will display: PRESS ENTER AD INTERVAL: 5 Type in the AutoDial interval and press 12. Press
4. The terminal will display: Radio Addresses 1. Auth. Radio: 2. Batch Radio: Press either <1> of <2> to make your selection. 5. The terminal will display: Radio Addresses Host Radio Addr nnnnnnnn (The actual 8 digit number will be displayed. Call your customer service representative for assistance.) Type in the destination address and press . 6. Press
2. Terminal will display: 3. Press <5>. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options SYSTEM OPTIONS: 1. Set Time/Date 2. Edit PIN Key 3. Sel. Mstr Key 4. Press . Terminal will display the current time and date in terminal. 5. Press . Terminal will display: Setting Date: MM/DD/YY Type in the month, date, and year. 6. Terminal will automatically display: Setting Time: HH:MM:00 Enter the correct time (military time). 7.
Edit PIN key This option allows the changing or viewing of the working key for the PIN pad (access to this menu is not available without a PIN pad). The only time a change should be made in this field is if instructed by customer service. 6. At CREDIT.....SALE,
7. Type in the correct working key, and press . Then press
4. Terminal will display: MASTER KEY LOCATION 0 5. Type in correct master key location (0-9), and press . Then press
3. Press <5>. Terminal will display: SYSTEM OPTIONS 1. Set Time/Date 2. Edit PIN Key 3. Sel. Mstr Key Use the <ê ê > key to highlight 5. EDIT DATABASE and press . 4. Terminal will display: 5. Once password is entered, terminal will display: 6. Press . Terminal will display: Manager Card or 7. Press EDIT DATABASE: 1. Void Transact. 2. Clear Database CHOOSE EDC TYPE 1. CREDIT 2. DEBIT 3. EBT ESC for Password.
#001 SL 1.00 549974444444444400 10. If display is showing correct transaction to be voided, press . 11. Terminal will display: VoidTrans. #1? ENTER=Yes, ESC=No. Press . Terminal will print voided transaction. Press
5. Terminal will display: CHOOSE EDC TYPE: 1. ALL 2. CREDIT 3. DEBIT Use the key to scroll through different EDC types. 6. Press to make selection. Terminal will display: 7. Press 8. Once password is entered, terminal will display: ARE YOU 9. Press and terminal will print message that database has been cleared. Technic Card or Esc for Password.
2. Terminal will display: 3. Press <5>. Terminal will display: MENU SCREEN: 1. Reports 2. Merch. Parms 3. Merch. Options SYSTEM OPTIONS: 1. Set Time/Date 2. Edit PIN Key 3. Sel. Mster Key Use the key to scroll to 6. Working Mode . 4. Press . Terminal will display: ASK FOR AVS: 1. OFF 2. ON Use the key to scroll highlight an option and press . 5. After selection, terminal will display Check Rates with Your Bank .
• unknown, press to bypass, and terminal will print a tip line. PRINT PERCENT – will add a percentage of the transaction amount for the tip. A percentage needs to be programmed 1. At CREDIT.....SALE, ACCOUNT ?, press
6. Press
6. Once password is entered, terminal will display: PREDIAL CALL: 1. OFF 2. ON Use the <ê ê > key to highlight an option and press to make selection, and then press
5. Press
MENU SCREEN: 1. Reports 2. Merch. Params 3. Merch. Options 3. Press <5>. Terminal will display: SYSTEM OPTIONS: 1. Set Time/Date 2. Merch. Params 3. Merch. Options Use the <<ê ê > key to scroll to 9. PIN Pad Configuration and press . 4. Terminal will display: Technic Card or Esc for Password. 5. Press 6. Once password is entered, terminal will display:
RADIO TEST This menu is applicable to the NURIT 2070 and 2090 (radio terminal). It allows viewing of the radio information. The sub-menus are as follows: Radio RSSI This shows the radio strength signal (coverage area). The RSSI should be a six or greater to obtain good reception, and base station will always differ, depending on location. To check radio signal: 1. At “CREDIT.....SALE, ACCOUNT ?”, press
Radio Address This displays the radio’s MAN number. This is needed when the radio signal provider (Bell South Wireless 1-800-662-4839) needs to contact the radio, or look up the account. An RSSI test must first be performed before displaying the MAN# (or else MAN# = 0). To view the MAN#: 1. At “CREDIT.....SALE, ACCOUNT ?”, press
Radio Information Displays radio information and only used by customer service. Battery Test Displays battery the power. To check battery strength: 1. At “CREDIT.....SALE, ACCOUNT ?”, press
DOWNLOAD PARAMETERS This menu is used for technical purposes only. When and if, the terminal needs to be reprogrammed, a customer service representative will direct you step by step through this operation. COMMUNICATION This Main Menu has four sub-menus pertaining to communication. The submenus are as follows: Minimum Retries The amount of times the terminal dials for authorization or batching can be programmed through the terminal. To program the amount of retries: 1. At CREDIT.....
4. Terminal will display: Min Num Tries: 1 5. Enter the number of retries needed, and press . Then press
4. Terminal will display: DIAL TYPE: 1. Tone 2. Pulse Use the key to highlight an option press to make selection. Then press
2. Yes Use the key to highlight an option and press to make selection. 5. If option 2. Yes is selected, the terminal will display: ENTER PREFIX: 6. Gateway Enter exchange prefix and press .
Suffix This field is used when a suffix is needed at the end of a phone number. To enter a suffix: 1. At CREDIT....SALE, ACCOUNT ?, press
4. Terminal will display: SUFFIX: 1. No 2. Yes Use the key to highlight an option and press to make selection. 5. If YES is selected, terminal will display: ENTER SUFFIX: 6. Enter suffix, press , and then press
Check Line This option is used to check for a phone line. To set: 1. At CREDIT....SALE, ACCOUNT ?, press
C H A P T E R 3 BASICTROUBLESHOOTING This section briefly describes how to troubleshoot some possible common problems that may rise during the normal operation of the NURIT 8000. Before requesting service for this unit, check the list below for a possible cause of the problem you are experiencing. Some simple checks on your part may solve the problem, and restore proper operation. If you are still unable to solve the problem, contact the technical support help desk.
Card reader not working • Make sure that card has been swiped so that its magnetic strip is facing downward and to the right side of the terminal. • Be sure to swipe card from back to front of the terminal. • Contact the technical support help desk. Possible PIN pad error • Verify that the PIN pad is properly plugged into the PIN connector on back of terminal. • Check the line to the PIN pad itself.
APPENDIX A PHONE CARD The NURIT 8000 has phone card capabilities. A merchant can supply phone cards that can be reused as long as the card is valid. The phone cards work in the following manner: a customer purchases a phone card for any amount desired; anywhere from $1 to $100. When the card is depleted, the customer returns to the merchant and purchases additional calling time on the same card.
At CREDIT SALE….ACCOUNT, swipe the phone card: 1. Press . Terminal will display: ENTER AMOUNT ($) 0 Enter the amount that customer purchased for the phone card, anywhere from $1 to $99. It must be a rounded number, no cents will be accepted. 2. After the amount has been entered, press . PIN pad (if applicable) will display: AMOUNT = (whatever amount entered, will be displayed here) ENTER/YES, CLR/NO. 3. If using PIN pad, have customer press on the PIN pad.
2. Press . Terminal will display: 3. Press <2>. Terminal will display: 4. Press . Terminal will display: 5. Use the <ê ê > to scroll to 7. GENERIC and press . 6. Terminal will display: REPORTS: 1. Default Report 2. Current Report 3. History Report CURRENT REPORT TYPE: 1. Condensed Rport 2. Short Report 3. Journal Report CHOOSE EDC TYPE: 1. ALL 2. CREDIT 3. DEBIT 4. EBT CHOOSE TRANS TYPE: 1. 2. 3. 4. ALL SALE FORCED VERIFY . 7. Press 8. Press .
APPENDIX B NURIT 8000 QUICK REFERENCE MENU TABLE Press
MAIN MENU 4. Host Parameters 5. System Options SUB-MENU 3. Buzzer Set * FUNCTION or ACTION Enable/disable tone when hitting keyboard keys 4. Operation Mode * Set terminal in Normal or Demo mode 5. Battery Saver */** 1-Off, 2-Radio Only, 3-Radio+Auto Off, 4Auto Off 6. Print Disclaimer Prints Credit Disclaimer on Receipt 7. Menu type Sets menu to auto scroll or manual scroll 8. Set Halo Maximum limit for a transaction (for sales, refunds, and cash back) 9. Print Setup Prints Setup 1.
MAIN MENU SUB-MENU 6. Radio Test 1. Radio RSSI ( NURIT 3010 only) 2. Radio Address 3. Radio Inf. 4. Battery Test 7. Download 1. Load PRM Parameters 2. Connect Parameters 1. Phone FUNCTION or ACTION Displays radio received signal strength Displays the radio’s MAN number Displays the radio information Test the battery Download parameters from Service Center Edit phone number for parameter download via modem 2. Exchange Prefix Sets telephone exchange prefix 3. Via Modem/Com1 4.
