NURIT 8000 Installation Guide D R E A R I V I S T F N O 3 .
NURIT 8000 Installation Guide © 2008 VeriFone, Inc. All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of VeriFone, Inc. The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions.
CONTENTS PREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Guide Conventions . . . . . . . . . . . . . . . . . . . . . . . .
C ONTENTS Environmental, Regulatory, and Performance Specifications . . . . . . . . . . . . . . 28 Temperature and Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 User Interactions and Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 CHAPTER 4 Maintenance and Cleaning the NURIT 8000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Cleaning CHAPTER 5 Troubleshooting NURIT 8000 Appears to Have No Power .
PREFACE Use this guide as the primary source of information for setting up and installing the NURIT 8000. Audience Organization This guide provides a simple description of the NURIT 8000’s features as well as basic information for the device’s installation and configuration. This guide is organized as follows: Chapter 1, Overview. Provides an overview of the NURIT 8000. T F 3 . A Chapter 2, Setup.
P REFACE Guide Conventions Table 1 Document Conventions Convention Meaning Example NOTE The pencil icon is used to highlight important information. Box contents, including interconnection cable types, may vary according to specific model. CAUTION The caution symbol indicates hardware or software failure, or loss of data. The unit is not waterproof or dustproof, and is intended for indoor use only. WARNING The lighting symbol is used as a warning when bodily injury might occur.
P REFACE Guide Conventions Table 2 Acronym Definitions VPN VeriFone Part Number WiFi Wireless Fidelity D R Acronym Definitions E A R I V I S T F N O 3 .
CHAPTER 1 Overview This chapter provides a brief description of the NURIT 8000. NURIT 8000 The NURIT 8000 Wirless Palmtop Terminal is one of the most advanced, versatile, secure, and convenient POS terminals manufactured today. D R E Features at a Glance A R I V I S Figure 1 T F N O 3 .
O VERVIEW Features at a Glance Table 3 NURIT 8000 Features Feature Description SAM-SD/MMC Cards Compartment • Compartment for up to two SAM cards • Compartment for up to one SD/MMC card Note: Configuration is model-dependent.
CHAPTER 2 Setup This chapter describes the setup procedure for NURIT 8000, in the following sections: • Selecting Location • Unpacking Shipping Carton • Examining NURIT 8000 Features • Using the Magnetic Stripe Card Reader • Using the Smart Card Reader • Using the Printer • Opening and Closing the Battery/Card Compartment Cover • Connecting the Battery • Installing SIM, SAM, and SD Cards D • • R E Selecting Location A R I V I S T F N O 3 .
S ETUP Selecting Location • Maintain at least 22 cm (8.5 in) of clear space around the terminal in its fixed operating location, in order to assure good ventilation. Indoor Use The NURIT 8000 is designed to be operated indoors in the following manner: • Powered only by the built-in battery. • Using the AC/DC power adapter for battery charging only. • Using the optional external modem. Outdoor Use The NURIT 8000 is designed to be operated outdoors in the following manner: CAUTION T F 3 .
S ETUP Unpacking Shipping Carton • Do not use the NURIT 8000 near water or in moist conditions. • Never spill any liquid on the device. • Never push objects into the device through slots (other than those specifically intended for the magnetic stripe, smart cards, SAM cards, or cable ports). • To reduce the risk of shock, do not disassemble any of the equipment or accessories referred to in this manual. If required, take the equipment to a qualified service representative.
S ETUP Examining NURIT 8000 Features The package contents, including interconnection cable types, may vary according to the specific model. NOTE Some or all of the accessories contained in the box may already be installed in the PIN pad. Examining NURIT 8000 Features Before you continue with the installation process, familiarize yourself with the NURIT 8000 features: PAPER COVER STYLUS LCD SCREEN PAPER TEAR BAR KEYPAD A R Figure 2 D R E I V T F 3 .
S ETUP Using the Magnetic Stripe Card Reader • A smart card reader, built into the front of the terminal. For further directions, see Using the Smart Card Reader. • A thermal printer. Terminal Bottom The bottom panel of the NURIT 8000 terminal (see Figure 3) includes the Panel following features: • • D R E NOTE Using the Magnetic Stripe Card Reader • A Power Socket where the power cable is plugged. For directions on connecting the terminal to an electrical outlet, see Power Supply.
S ETUP Using the Smart Card Reader 3 Swipe the card in a smooth, continuous movement, all the way through the slot. Figure 4 Swiping Magnetic Card For guidance, a pictogram near the card slot indicates how to swipe the magnetic stripe card in the card reader. NOTE T F 3 . A The magnetic stripe card reader supports bi-directional swiping of cards.
S ETUP Using the Printer Using the Printer An integrated thermal printer is built into the NURIT 8000. Before you can process transactions in the NURIT 8000 that require a receipt or record, you must install paper in the printer. Loading Paper into Before using the printer, load a roll of paper into the printer. the Printer To load paper into the 1 printer Place the terminal on a flat, stable surface. 2 Insert two fingers into the recess on the paper compartment cover, beneath the release latch.
S ETUP Using the Printer 10 Close the paper compartment cover, pressing down firmly, until it snaps into place. Figure 8 Closing the Paper Compartment Removing the Paper When a roll of paper is finished, or if the paper is jammed, you may have to Roll From the remove the old roll in order to replace it. Printer To remove a roll of 1 thermal paper from the printer 2 4 5 R E 3 . A Place the terminal on a flat, stable surface.
S ETUP Opening and Closing the Battery/Card Compartment Cover Opening and Closing the Battery/Card Compartment Cover To access the battery/card compartment, you have to first remove the compartment cover. NOTE SIM, SAM, and SD card configurations are model dependent. To remove the battery 1 /card compartment cover 2 3 4 D 5 R E Disconnect the AC/DC power adapter from the electrical power outlet. Carefully place the NURIT 8000 face down on a soft, smooth surface, so as not to damage the LCD screen.
S ETUP Connecting the Battery 4 Connecting the Battery NOTE Connect the AC/DC power adapter from the electrical power outlet. The NURIT 8000 terminal comes with a Lithium-polymer battery. Read this section to know how to install and remove the battery. Only use batteries provided by VeriFone. For information about purchasing additional or replacement batteries, see Accessories and Documentation.
S ETUP Connecting the Battery 4 Lift and remove the battery. Figure 13 5 Removing the Battery Replace the battery/card compartment cover. See Figure 10. Battery Maintenance CAUTION • D R E CAUTION T F 3 . A Take care when installing the battery pack. If it is installed incorrectly, it may explode. Use only a VeriFone supplied battery. A R N O The supplied high-performance smart Lithium-polymer battery provides 7.4 VDC at 1800 mAH (minimum) capacity.
S ETUP Installing SIM, SAM, and SD Cards Extreme temperatures degrade the battery pack performance. NOTE Battery Environmental Requirements: • Standard Charge: 0°C to 40°C (32°F to 104°F) • Discharge: -20°C to 50°C (-4°F to 122°F) • Storage: -20°C to 60°C (-4°F to 140°F) Battery Charge The LED indicator on the car adapter lights according to the charge status.
S ETUP Installing SIM, SAM, and SD Cards To install a SIM or a 1 SAM card Remove the battery/card compartment door. See Figure 10. 2 If necessary, remove the battery. See Figure 13. 3 Slide the locking-clasp in the direction indicated by the engraved arrow to the OPEN position. 4 Lift the cardholder on its hinge to a vertical position. 5 Hold the SIM/SAM card vertically, with the beveled corner at the top edge and the metallic contacts facing towards the contacts on the reader.
S ETUP Installing SIM, SAM, and SD Cards For further instructions, see Figure 14. To install an SD/MMC 1 card Remove the battery/card compartment door. See Figure 10. 2 If necessary, remove the battery. See Figure 13. 3 Hold the SD/MMC card directly above the SD/MMC card slot, with the metal contacts facing down and the narrow edge with the beveled corner pointing towards the slot opening. 4 Lower the SD/MMC card into position.
S ETUP Connecting Cables 6 Connecting Cables Replace the battery/card compartment cover. See Figure 11. The NURIT 8000 has the following ports to facilitate different types of cabling connections: • For information on ordering an external modem for the NURIT 8000 terminal, see Accessories and Documentation. • Power Supply POWER CONNECTOR DATA CONNECTOR Figure 17 NURIT 8000 Connections T F 3 . A Data Connection The data cable is an accessory which may be ordered separately.
S ETUP Power Supply To remove the data 1 cable Turn off the external device to which the base unit is connected and/or the NURIT 8000 terminal. 2 Detach the plug from the external device. 3 Detach the plug from the data port on the bottom of the terminal. 4 Turn on the NURIT 8000 terminal. External Modem The External Modem is an optional accessory that has model dependent Connection connection capabilities.
S ETUP Power Supply Connect and route all cables between the NURIT 8000, ECR, and PC before plugging the power pack cord into a wall outlet or surge protector. WARNING Use only the VeriFone supplied AC/DC power adapter to power the NURIT 8000. The power adapter provides electrical power to the NURIT 8000 as follows: • AC/DC adapter (safety approved) Output: 9-10 V at 1 A WARNING Do not plug the power pack into an outdoor outlet or operate the NURIT 8000 outdoors.
S ETUP Power Supply Car Adapter The car adapter is an optional accessory. You can use the car adapter to provide Connection power to the NURIT 8000 and to charge the installed Lithium-polymer battery. For information on ordering a car adapter for the NURIT 8000 terminal, see Accessories and Documentation. To connect the car Connect one end of the car adapter cable to the Power port on the back of the adapter terminal and the other into the vehicle’s electrical power socket. Figure 21 NOTE T F 3 .
CHAPTER 3 Specifications This chapter discusses power requirements, dimensions, and other specifications of the NURIT 8000. Specifications The following specifications describe the NURIT 8000 physical and electrical characteristics. Model NURIT 8020 Power Supply • T F AC/DC adapter (safety approved) A R Output: 9-10 V at 1 A N O 3 . A The AC/DC adapter must be compliant with the applicable standards and/or approved by the relevant authorities in the country where the equipment is sold.
S PECIFICATIONS Environmental, Regulatory, and Performance Specifications Storage Temperature and Humidity • Temperature: -20oC to +60oC (-4oF to +140oF) • Humidity: 5-95% RH, non-condensing User Interactions Reference: IEEE 1725, Section 9.
S PECIFICATIONS Environmental, Regulatory, and Performance Specifications WARNING This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. • This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
CHAPTER 4 Maintenance and Cleaning The NURIT 8000 has no user-serviceable parts. CAUTION • Opening or disassembling the terminal in any way automatically erase all secret encryption keys and will render the PIN pad inoperable. • Opening the terminal will void any warranty and security certification. It may also result in irreversible damage to the unit’s electronic circuitry. T F 3 .
M AINTENANCE AND C LEANING Cleaning the NURIT 8000 • CAUTION To clean the PIN pad, use a soft, damp, lint-free cloth slightly dampened with water and a drop or two of mild soap. For stubborn stains, use alcohol or an alcohol-based cleaner. For best results, use a VeriFone Cleaning Kit (refer to the Accessories and Documentation section).
CHAPTER 5 Troubleshooting Guidelines The troubleshooting guidelines provided in the following section are included to assist you to successfully install and configure your NURIT 8000 device. If you have problems operating your NURIT 8000 device, please read through these troubleshooting examples. If the problem persists even after performing the outlined guidelines or if the problem is not described below, contact your local VeriFone representative for assistance.
TROUBLESHOOTING G UIDELINES Transactions Cannot be Completed Successfully • If possible, try to operate the NURIT 8000 with a different VeriFone supplied AC/DC power adapter. • Connect the NURIT 8000 to a different AC power outlet. • If the problem persists, contact your VeriFone distributor or service provider. Transactions If transactions cannot be completed successfully: Cannot be • Try to perform the transaction using a different magnetic stripe card or smart Completed card (model dependent).
TROUBLESHOOTING G UIDELINES Printer Continues Printing When Out of Paper • Check that the printer has paper and that the paper and paper roll are properly installed. Take out and then reinsert the paper, if necessary. (See Loading Paper into the Printer). • Check that the paper is not jammed or damaged. If it is, reload the paper. (See Loading Paper into the Printer). • If the problem persists, contact your VeriFone distributor or service provider.
CHAPTER 6 Service and Support For NURIT 8000 problems, contact your local VeriFone representative or service provider. For NURIT 8000 product service and repair information: Service Returns NOTE • USA – VeriFone Service and Support Group, 1-800-834-4366, Monday - Friday, 8 A.M. - 8 P.M., Eastern time. • International – Contact your VeriFone representative. D 3 .
S ERVICE AND S UPPORT Accessories and Documentation • NOTE You will be issued MRA number(s) and the fax will be returned to you. One MRA number must be issued for each NURIT 8000 you return to VeriFone, even if you are returning several of the same model. 5 Describe the problem(s) and provide the shipping address where the repaired or replacement unit must be returned. 6 Keep a record of the following items: • Assigned MRA number(s).
S ERVICE AND S UPPORT Accessories and Documentation The AC power cord varies by country. Contact your local VeriFone representative or service provider to identify the best power cord for your needs. Battery 802B-XX-MXX-BLK Cables Data cable FCL09503 External Modem 80EM-XX-MXX-GRY Documentation To learn more about NURIT 8000, refer to the following set of documents: NURIT 8000 Quick Installation Guide T F .
S ERVICE AND S UPPORT Accessories and Documentation D R E A R I V I S T F N O 3 .
INDEX related 5 A accessories 37 battery 38 car adapter 37 data cable 38 documentation 38 external modem 38 power cord 37 terminal 37 B battery ordering 38 bottom panel features 14 terminal 14 C cables connecting data 24 ordering data cables 38 car adapter ordering 37 cleaning 31 connecting cables 24 power supply 25, 33 D data connecting cables 24 troubleshooting 35 data cable ordering 38 data connection 24 documentation 37 accessories 38 acronym definitions 6 conventions 5 E electrical considerations
I NDEX O cleaning 31 returning a unit for repair or replacement 36 model 28 modem specifications 28 O operation with peripheral device troubleshooting 34 ordering battery 38 car adapter 37 external modem 38 power cord 37 P paper inserting 16 loading 16 removing 17 physical specifications 28 power troubleshooting 33 power cord 37 ordering 37 power supply 25 connecting 25, 33 specifications 28 printer paper inserting 16 troubleshooting 35 specifications 28 troubleshooting 34 using 16 R removing paper 17 S
I NDEX U location 10 repair 33, 36 replacement 36 service and support 36 specification model 28 troubleshooting 33 transactions troubleshooting 34 troubleshooting data 35 keypad 35 magnetic stripe card reader 35 operation with peripheral device 34 power 33 printer 34 paper 35 smart card reader 35 tampered device 35 terminal 33 transactions 34 wireless communication 34 U using magnetic stripe card reader 14 printer 16 smart card reader 15 W wireless communication troubleshooting 34 42 NURIT 8000 INSTALL
VeriFone, Inc. 2099 Gateway Place, Suite 600 San Jose, CA, 95110 USA Tel: (800) VeriFone (837-4366) www.verifone.com D R E A R I V NURIT 8000 Installation Guide VeriFone Part Number DOC113EN05, Revision A I S T F N O 3 .
