COMFORT CALL SYSTEM P/N P374-0433 OWNER’S MANUAL COMFORT BASE STATION CALL & RF WIRELESS MODULE Compatible with thermostat models: P374-1700, P374-1800, P374-1900, P374-2700, P374-2800, & P374-2900 for a complete list contact RCD Complete Control from TOTALINE Replacement Components Division Carrier Corporation 02/07
Table of Contents Overview Location of Controls, Indicators & Connections Installation & Setup Resetting the Access Code Operation Link up to 4 Thermostats to 1 Base Station Control of the Thermostat’s Auxiliary Output Menu of Touch Tone Keys Warranty This device complies with Part 15 of the FCC Rules.
Overview Comfort Call allows you to call and ‘talk’ to your compatible thermostat. Monitoring and controlling your thermostat is now simple and easy from any phone, from anywhere. Comfort Call employs the latest in voice recognition and synthesis technology. It can tell you the indoor temperature of your home and the outdoor temperature, provided there is a working outdoor sensor connected to the thermostat.
Overview continued Comfort Call requires an analog telephone line. If this system is installed at a primary residence, then the ring selector on the base station should be set to pick up the line after seven rings (page 10). With this setting, Comfort Call will not answer before an occupant is likely to pick up the phone. If an answering machine or fax machine is connected to Comfort Call, then the answering/fax machine should be set to pick up before Comfort Call (the ring selector is set to seven rings).
Location of Controls, Indicators & Connections Power and Link LED Indicator Energy Savings Link Button Comfort Settings Link Button COMFORT CALL Ring Selector Switch Link Button Link LED Indicator 9vac Power 1 At the thermostat, select the mode (Auto, Heat Cool, or Off). RINGS ANSWER MACH., FAX, OR PHONE LINE 1 2 Adjust the setpoints to the desired settings. 3 Here, at the base station, press the 4 7 corresponding button for 5 seconds. The LED will flash for 5 minutes.
Installation & Setup Connect the RF Wireless Module to the thermostat as shown below. Premier Residential Programmable Thermostat FAN SET OUTSIDE HUMIDITY PROGRAM CLOCK VACATION MODE Accessory release button Accessory jack located on bottom of thermostat RF Wireless Module To connect the RF Wireless Module to the thermostat, insert the RF Wireless Module plug into the accessory jack of the thermostat.
Installation & Setup Connect the telephone line to the Base Station and power Comfort Call with the provided power supply, as shown below. The power indicator LED will glow green when power is connected. Base Station To 110vac 9vac Output House Telephone Line Answering Machine, Fax or Phone* *A phone, answering or fax machine is not required ‘Link’ the thermostat to the Base Station for COMFORT SETTINGS.
Installation & Setup 3 At the Base Station, press the Comfort Settings link button for five seconds. The green power LED next to the button will turn red and flash for up to five minutes. 1 At the thermostat, select the mode (Auto, 9vac Power Heat Cool, or Off). RINGS ANSWER MACH., FAX, OR PHONE LINE 1 3 2 Adjust the setpoints to the desired settings. 3 Here, at the base station, press the 4 7 corresponding button for 5 seconds. The LED will flash for 5 minutes.
Installation & Setup ‘Link’ the thermostat to the Base Station for ENERGY SAVINGS SETTINGS. Energy Savings Settings are normally used for unoccupied periods. 1 At the thermostat, select the mode you would like your Energy Savings Settings to operate in: Auto, Heat, Cool or Off. 2 Adjust the set points to the desired Energy Savings Settings.
Installation & Setup 4 Go to the thermostat, making sure that it is still set to your Energy Savings Settings. Within five minutes of pressing the link button on the Base Station, press the link button on the side of the RF Wireless Module for three seconds.
Installation & Setup Set the # of rings before the Base Station will pick up. 1 Slide the RINGS switch to 7 rings if you have an answering machine or fax machine connected. In this setting, the answering/fax machine may answer the call first. If there is no answering machine connected, choose 1, 4, or 7 rings before the Base Station answers the call. If there is an answering or fax machine in the house, it is highly recommended that these items are connected to the Base Station.
Installation & Setup If it becomes necessary to unlink the thermostat(s) from the Base Station, follow these steps: Press the desired link button (Comfort or Energy) for five seconds. When the LED begins flashing red, release the link button. 1 At the thermostat, select the mode (Auto, Heat Cool, or Off). 9vac Power RINGS ANSWER MACH., FAX, OR PHONE LINE 1 2 Adjust the setpoints to the desired settings. 3 Here, at the base station, press the 4 7 corresponding button for 5 seconds.
Installation & Setup If it becomes necessary to reset the link database for any reason (such as relocating the Comfort Call Base Station to a new location with different thermostats) follow these steps to clear its memory of linked thermostats: Remove power from the Base Station. Press and hold both the Comfort & Energy settings buttons. Apply power while continuing to hold the buttons. After the reset is complete (about three seconds) the power LED will flash once. Release the buttons.
Resetting the Access Code Comfort Call is shipped from the factory with the Security Access Code set to 1111. A custom four digit code may be programmed to replace the default code. To set a custom access code follow these steps: Remove power from the Base Station. Press the Energy button. Apply power while continuing to hold the Energy button. Release the Energy button. Place a call to the Comfort Call Base Station.
Operation Dial the phone number connected to your Comfort Call system. The Base Station will answer your call after a predetermined number of rings (page 10). The greeting will prompt you to enter your Security Access Code. Voice recognition does not work to enter this code, you must use the telephone keypad.
Operation continued Comfort Call will ask you to confirm your selection: Comfort Settings: Comfort Call will say, “You have selected ‘Comfort Settings’, is this correct?” To confirm your selection press 1 or say: “Yes” and Comfort Call will say, “Okay, Comfort Settings are active.
Link up to 4 Thermostats to 1 Base Station Comfort Call will allow up to four thermostats to be linked with one Base Station. This can be accomplished with additional RF Wireless Modules (P374-0434) installed at each additional thermostat. The linking procedure for thermostats numbered two through four is the same as described for a single thermostat (pages 6-9). The Base Station will recognize the new thermostats and store them by number, in the order that they are linked to the Base Station.
Control of the Thermostat’s Auxiliary Output Comfort Call has the ability to control the Auxiliary Output of a connected thermostat if that thermostat has an Auxiliary Output configured for PROG (program) operation. When the thermostat is configured and enabled to let Comfort Call control its Auxiliary Output, the Base Station will automatically detect this. The main menu will then add the prompt, “To control the Auxiliary Output, press 3 or say: Auxiliary Output” (page 14).
Control of the Thermostat’s Auxiliary Output continued Connect the thermostat to the Powerflash Interface as follows: POWERFLASH INTERFACE PF284 TEST ALL UNITS OFF 1 A 5 13 M E I 9 UNIT CODE HOUSE CODE X-10 POWERHOUSE POWERFLASH INTERFACE INPUT A B MODE 1 2 3 Input terminals Select Input A on the Powerflash Interface. Select the proper mode for your desired operation: 1 Turns on all lights connected to Lamp Modules and Wall Switch Modules, and turns on a selected Appliance Module.
Control of the Thermostat’s Auxiliary Output continued Connect the wires as shown. Since the MISC1, MISC2 or MISC3 terminal is a 24 vac output, it does not matter which of the two input screw terminals, on the Powerflash Interface, it is connected to.
Control of the Thermostat’s Auxiliary Output continued 120V WALL OUTLET Plug the Powerflash Interface into a 120 vac receptacle.
Menu of Touch Tone Keys Comfort Settings or YES Energy Savings Settings or NO Status Report or Next Thermostat * Auxiliary Output Settings* Exit System (Hang Up) RF Link Signal Strength (1-10) *When applicable *When applicable Main Menu Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of these FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Warranty One-Year Warranty - This Product is warranted to be free from defects in material and workmanship.
