STOP MISSING A PART? CALL US BEFORE GOING BACK TO THE STORE The store where you made your purchase Does not stock parts for this item. If you have assembly questions or you are missing or have damaged parts,please call 1-858-324-1911 (Mon - Fri, 10:00 am to 7:00 pm EST) you can also e-mail customerservice@veikous.com or visit www.veikous.com Please prefer email contact. Due to busy lines, there may be a wait for calls to be answered.