EUM3000 Quick Start Guide Version D
— This page is intentionally left blank —
Contents 1 Opening the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 Choosing a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 3 Connecting Kit Components . . . . . . . . . . . . . . . . . . . . . . . . . . 7 4 Testing Your EUM3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 5 Mounting the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 6 Troubleshooting . . . . . . . . . . . . . . . . . . . .
— This page is intentionally left blank —
Tables Table 1 User Connectivity LED Status Displays . . . . . . . . 12 Table 2 RSSI LED Status Displays . . . . . . . . . . . . . . . . . . 12 Table 3 Antenna Mount Guidelines . . . . . . . . . . . . . . . . . . 14 Table 4 Surface Mounting Options for the Antenna . . . . . .
— This page is intentionally left blank —
Figures Figure 1 EUM3000 Components . . . . . . . . . . . . . . . . . . . . . . 2 Figure 2 Connecting the EUM3000 Components . . . . . . . . . 7 Figure 3 Connect the DC Power Cord to the EUM3000 . . . . 8 Figure 4 Connect the AC Power Cord . . . . . . . . . . . . . . . . . . 9 Figure 5 EUM3000 Front Panel LEDs . . . . . . . . . . . . . . . . . 11 Figure 6 Rear View of Antenna Bracket . . . . . . . . . . . . . . . 13 Figure 7 Mounting the Antenna in the Bracket . . . . . . . . . .
— This page is intentionally left blank —
1 Opening the Box Before you install the EUM3000, verify that your kit includes the following items: • End user modem • Antenna with pre-connected 3-metre cable • Flush-mountable antenna bracket • Two antenna-mount suction cups, two drywall plugs and two screws • DC converter with 2-metre DC power cable • 2-metre AC power cable • Crossover Ethernet cable Refer to Figure 1 for an illustration of each EUM3000 component.
Opening the Box Figure 1 EUM3000 Components NOTE: The antenna-mount suction cups, drywall plugs and screws are not shown in Figure 1. WARNING! Before installing or operating an EUM3000 modem, you must familiarize yourself with the contents of this guide. WaveRider assumes no liability for problems resulting from a failure to adhere to these procedures, or other recognized general safety precautions.
Opening the Box WARNING! The RF connector on the EUM carries a DC voltage, and permanent equipment damage may occur without the use of a DC blocking device. For the EUM3000, the WaveRider proprietary antenna acts as a DC blocking device. Connect the antenna to the EUM unit before operating the EUM3000 system.
— This page is intentionally left blank —
2 Choosing a Location The location of the EUM and the antenna directly affects the performance of your EUM3000 system. Before you connect all the components, follow the guidelines in this section to choose the best position for the EUM and the antenna. To Choose the Best Location for the EUM 1. Ensure that the EUM is: • upright; • on a stable, flat surface; • in a position where its air vents are unobstructed. NOTE: Avoid placing the EUM near sources of heat (such as an electric heater).
— This page is intentionally left blank —
3 Connecting Kit Components Now that you have chosen a suitable location, use the instructions in this section to connect the following components to the EUM: • The Antenna • Your Home Computer • The DC converter When you have completed the above tasks, connect the DC converter to the AC power supply.
Connecting Kit Components To Connect the EUM3000 Components 1. Hand-screw the antenna cable onto the corresponding connector at the back of the EUM3000 (refer to pointer 1 in Figure 2). Do not use wrenches or pliers. Do not cross-thread or overtighten. 2. If you are connecting the EUM3000 directly to your computer, attach the crossover Ethernet cable that is included with your kit to the Ethernet port on your computer and the Ethernet port on the EUM3000 (refer to pointer 2 in Figure 2).
Connecting Kit Components NOTE: The DC power cable features a secure locking connector. To disconnect the cable, pull the collar back on the connector, then continue pulling to detach the DC power cable from the EUM. Your EUM3000 uses a custom antenna cable and connector. If you need to extend this cable, contact your Wireless Internet Service Provider (WISP). 4. Connect the AC-power cord between the DC converter and an AC outlet (Figure 4).
— This page is intentionally left blank —
4 Testing Your EUM3000 Check the the LED (Light Emitting Diode) indicators on the front of the modem to ensure that your EUM3000 is functioning properly and receiving an adequate signal.
Testing Your EUM3000 To Verify Proper EUM3000 Function 1. Check the User Connectivity LED to test the link to between the EUM3000 and your computer. Refer to Table 1 for an explanation of the different User Connectivity status displays. Table 1 User Connectivity LED Status Displays Off The link to your computer is not functioning. Solid On The link to your computer is functioning and the radio is receiving data. Flashing The EUM3000 is sending data. 2.
5 Mounting the Antenna 1. Thread the pre-attached antenna cable through the guides in the back of the antenna bracket, if required. Bracket Guides Antenna Bracket Figure 6 Rear View of Antenna Bracket NOTE: Bending the antenna cable too sharply can degrade your EUM3000 performance. Never allow more than a 1.25 cm (0.5 in.) bend radius. If a quarter (25-cent piece) fits into the curve, the bend is acceptable.
Mounting the Antenna Your EUM3000 Kit includes suction cups, drywall plugs, and screws to allow a variety of mounting options: Table 3 Antenna Mount Guidelines Suction Cups Use on flat, smooth surfaces, such as glass, plastic, laminates or metal. Remove all grease, oil and grit before attaching suction cups. Drywall Plugs Use on all commercial drywall and other plaster surfaces. For a secure grip, drill the smallest hole possible for the drywall plug. Screws Use on hardwood surfaces. 2.
Mounting the Antenna Table 4 Surface Mounting Options for the Antenna Side Mount Mount the antenna on a wall, window, window frame, or solid furniture. Top Mount Hang the antenna from a ceiling or the shelf of a bookcase. Bottom Mount Mount the antenna on solid furniture (a desk or shelf) or on a window sill. WARNING! The EUM3000 has been designed and manufactured to meet FCC RF exposure standards for mobile transmitting devices.
Mounting the Antenna the concave surface of the antenna points toward the WISP antenna and the TOP marker on the opposite side points up. - concave service pointing towards WISP antenna - TOP marker on opposite side pointing up. Figure 7 Mounting the Antenna in the Bracket NOTE: The location, position and orientation of the EUM3000 affects the strength and stability of your Internet connection.
6 Troubleshooting Q: I cannot receive a signal, regardless of where I place my antenna. What should I do? A: Move the antenna outside, and check the received signal strength indicator (RSSI) LED on the EUM3000 modem. • If you are receiving a strong signal, then your modem and antenna are both functioning properly. To improve your reception indoors, choose a better antenna location (see Choosing a Location, on page 5, and Mounting the Antenna, on page 13).
Troubleshooting objects that may block airflow through its vents. If these measures have no effect, discontinue using the EUM3000, and contact your WISP.
7 Regulatory Notices Industry Canada The EUM3000 has been designed and manufactured to comply with IC RSS-210. The IC certification number for the EUM3000 is TBD (certification pending). Federal Communications Commission The EUM3000 has been designed and manufactured to comply with FCC Part 15. The FCC ID for the EUM3000 is OOX-LMS3000 (certification pending). Interference Environment Operation of the EUM3000 is subject to the following conditions: • This device may not cause harmful interference.
Telephone: Fax: Email: URL: +1 416–502–3161 +1 416–502–2968 techsupport@waverider.com www.waverider.
